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    Autobody USA Battle Creek

    4.4 (7 reviews)
    Closed Closed
    Updated 1 month ago

    Services - Autobody USA Battle Creek

    Bumper repair

    Dent removal

    Auto detailing work

    6 More Services

    Auto frame straightening

    Auto frame testing

    Auto steering and suspension repair

    Rear-end damage

    Auto window repair

    Auto window replacement

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    Gerber Collision & Glass

    Gerber Collision & Glass

    1.0
    (1 review)

    Our insurance company guided us to this location since they were in the "Caring Hands Network". We…read morecertainly did not feel cared for. The body work was not as advertised and the mechanical repairs failed in less than a week. The customer service in trying to resolve the situation was less than professional. I would not recommend this place to anyone.

    From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.

    Gerber Collision & Glass

    Gerber Collision & Glass

    3.0
    (2 reviews)

    My car was damaged by a hit and run driver. GERBER fixed the damage and even other parts that are…read morenot damaged to blend in the paint. They go above and beyond and better than the experience I had with their competitor across the street!

    I was in an accident on Sept 5. My Insurance company had Gerber as their preferred shop. Since I…read morehad never had to use a body shop before, I trusted my insurance company to pick a good garage. Gerber contacted me on Sept 9th after the repair estimate was prepared to come down and sign paperwork authorizing them to do the repairs. I did this on Sept 9 and was told the repairs would be done by Sept 26. This was longer than most repair time estimates that I could find but I was confident that Progressive would choose a good shop, so I accepted this, this was definitely my mistake. While at Gerber, I asked them about repairs for some hail damage repair and if they could complete this while my car was in the shop without extending the completion date. Gerber told me they would have a quote to me for those repairs the following day Sept 10. On Sept 11, I called them to find out where my quote was and was told it would be another day. On Sept 13th I called back and was told that the gentleman that did those repairs was gone for the weekend and It would be Monday the 16th before I would have a quote. On Tuesday, the 17th, I called them and told them to forget about providing a quote and to just finish my car for the accident repairs. On Sept 24th, the shop called me to tell me that the car was being re-assembled and it would be ready for me on the 26th. This was a relief, albeit a short lived one. On the 25th I was contacted by the insurance adjuster to tell me that the car would not be done on the 26th but the shop updated him that it wouldn't be done until the 30th. In less than 24 hours it appeared a lot had changed with Gerber Collision. On the 27th, the shop contacted me to tell me they did not know when the work would be completed. I went from getting my car back on the 26th, to the 30th and now to ??????? all in a 48 hour time period. Next update from Gerber was on Oct 1. I was told they were reassembling the car (2nd time) and it would be back together and out to the dealership for balancing and alignment and it would be complete on Oct 4. On Oct 4 Gerber called to tell me that the car was not completely back together but should be completed on that day but it would not get to the dealership until Monday 7th and maybe the dealership will be able to complete it for me to pick up on Monday. Oct 7th, I received a call from my insurance company after filing a complaint and telling them they would no longer have me for a customer for referring me to this incompetent, unprofessional body shop. I was informed that they had personally spoken to the body shop and the car was being reassembled (3rd time) and would be done on the 9th. I am writing this before the 9th so I cannot speak to the condition of the repairs but I am taking it to another body shop for inspection as I have absolutely no faith that this poor excuse for a business has any knowledge of quality.

    Autobody USA Battle Creek - bodyshops - Updated July 2026

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