Gerber Collision &amp; Glass

I can't say enough good things about this company. I had a "fender bender" last winter that was…read morerepaired by this shop. Their repair schedule was full and, since my car was drivable, I had to wait a few months to get it repaired. But, it was definitely worth the wait because they did a fantastic job and my car looks like new. Unfortunately, I recently had a parking lot incident which resulted in a bad scrape to the side of my car, and it also affected a tire. When I brought it back to Lakeview Body Shop for an estimate, again their schedule was full for several months. But since I told Aaron (the owner) that I had plans to move out of state soon, he assured me that, depending on what needed to be done and availability of parts needed, he would try to get me in ASAP. True to his word, I was called in a few days and told that I could bring my car in the next week. When I brought my car in for the repairs, Aaron personally took the time to explain to me that since one tire had been damaged, and the tread on all of my tires was extremely low, I should get all four tires replaced. He then took the time to work directly with Discount Tire to secure and mount all four new tires, keeping me informed and in the loop during the whole process. I honestly can't say enough good things about Lakeview Body Shop, Aaron, and Sue and Melanie in the office. If you need any body repairs to your vehicle, you should call them. Even if you have to wait, I promise that you won't be disappointed. The service and repairs that you get will be well worth any wait that you may have. And, the fact that there is a wait should say something, right?

I have a 2014 Chevy Suburban and I was in a car accident in February. Some lady hit an icy patch…read moreand slid through an intersection and struck the front side of the driver's side portion of my vehicle. The work on the front to replace the headlight was amazing and it was so amazing, I didn't even see the long scratch in the finish coat they put on the driver's side door after they tried to blend in the paint. I did, however, notice the handle as soon as I tried to pull my door shut, the clips inside cracked and now I have a broken handle. I mentioned about the back bumper needing repair and to please add it to the list of items damaged in the accident (because I bounced into another car and swerved back into the first one) and he said he would have to write that down and of course never fixed it; forgot about it completely. He gave me a card to reach out later but honestly the only thing good about this place was the customer service. I should not ever find hidden broken clips in my door handle that someone tried to cover up nor should I see a scratch in the finish coat of paint that runs the entire length of my door. I will be taking it someplace else to fix their mistakes.

Autobody USA Battle Creek

4.4

(7 reviews)

I could not be happier! Our classic 2000 Buick Park Ave was in a severe rear end collision. Parts…read moreare exstreamly difficult to find. It took eleven days for the repairs, I find that to be more than exceptible. Extra time was needed as the first trunk lid that arrived was not up to Autobody USA's standards. Our car looks wonderful! The parts look showroom, the paint matches seamlessly. Even with the extra time and work that was required the charges matched the estimate. Thank you so much for bringing "Annie" back to her original beauty.

I just received my 2016 Buick Lacrosse Leather from their service after it was sideswiped on the…read moredriver's side of the vehicle. From my initial contact via phone to the return of my car, their personnel could not have been more cordial and empathetic to my circumstance. The entire staff was very professional and personal in helping me navigate through a stressful situation. My car (which was showroom perfect, a"cream puff" beauty) was returned to its pristine condition! I highly recommend them for any collision repair you might encounter.

Southern Michigan Auto Body

We've taken multiple cars to Southern Michigan auto body and they've done a wonderful job. One of…read morethem we had issues with the insurance company. Greg helped out with the issues and really puts the customers first. If we have any misfortunate mishaps I will not hesitate to take my car to Southern Michigan auto body vs any other auto body shop in Battle Creek or Kalamazoo.

Henkel Chrysler-Plymouth-Jeep

Henkel Chrysler is a 5-star dealership with fantastic customer service and very fair prices. I…read morehighly recommend purchasing your next vehicle here. I traveled all the way from Akron, Ohio to Henkel today (about 4 hours) to purchase a 2018 Dodge Charger 392 Daytona. My experience was fantastic from start to finish. When I arrived, they had the vehicle inside in a special area with a red bow on it (I had joked about the red bow with Jamie, whom I first spoke with during my initial call to the dealership and she made sure to put a red bow on the car...very nice touch). The vehicle was SPOTLESS inside and out. I've purchased six vehicles in the last three years and this was one of the best detailing jobs i've seen. Just amazing. My salesperson was Clay Lawrence. This is the guy you want when you go to Henkel. Trust me on this. Go to the dealership and tell them you read Kevin L's Yelp review (the guy who bought the 2018 B5blue 392 Daytona Charger) and that you want CLAY LAWRENCE to be your salesperson. The salesperson makes ALL the difference when you're purchasing a vehicle at a dealership. Clay went out of his way to accommodate me, especially with regard to price on the new vehicle and my trade. He really worked hard to meet my numbers. I was at the dealership for six hours (no one's fault, these things take time) and always it was a relaxed atmosphere without any pressure from Clay whatsoever. He was very easy to deal with, answered all of my questions and was very professional. We haggled a bit on my trade but that's perfectly normal at any dealership. They gave me very close to what I asked for, and they sold me the new vehicle for the exact price it was advertised for. Ultimately I got a great deal and was very comfortable with the purchase. I couldn't be happier. Now...would I drive fours hours again to purchase another vehicle from Henkel? WITHOUT HESITATION. And i'll make sure to ask for CLAY. Thank you sincerely to Clay Lawrence, Jamie, and to Ransom (the manager) for a fantastic experience.

Gerber Collision & Glass

3.0

My car was damaged by a hit and run driver. GERBER fixed the damage and even other parts that are…read morenot damaged to blend in the paint. They go above and beyond and better than the experience I had with their competitor across the street!

I was in an accident on Sept 5. My Insurance company had Gerber as their preferred shop. Since I…read morehad never had to use a body shop before, I trusted my insurance company to pick a good garage. Gerber contacted me on Sept 9th after the repair estimate was prepared to come down and sign paperwork authorizing them to do the repairs. I did this on Sept 9 and was told the repairs would be done by Sept 26. This was longer than most repair time estimates that I could find but I was confident that Progressive would choose a good shop, so I accepted this, this was definitely my mistake. While at Gerber, I asked them about repairs for some hail damage repair and if they could complete this while my car was in the shop without extending the completion date. Gerber told me they would have a quote to me for those repairs the following day Sept 10. On Sept 11, I called them to find out where my quote was and was told it would be another day. On Sept 13th I called back and was told that the gentleman that did those repairs was gone for the weekend and It would be Monday the 16th before I would have a quote. On Tuesday, the 17th, I called them and told them to forget about providing a quote and to just finish my car for the accident repairs. On Sept 24th, the shop called me to tell me that the car was being re-assembled and it would be ready for me on the 26th. This was a relief, albeit a short lived one. On the 25th I was contacted by the insurance adjuster to tell me that the car would not be done on the 26th but the shop updated him that it wouldn't be done until the 30th. In less than 24 hours it appeared a lot had changed with Gerber Collision. On the 27th, the shop contacted me to tell me they did not know when the work would be completed. I went from getting my car back on the 26th, to the 30th and now to ??????? all in a 48 hour time period. Next update from Gerber was on Oct 1. I was told they were reassembling the car (2nd time) and it would be back together and out to the dealership for balancing and alignment and it would be complete on Oct 4. On Oct 4 Gerber called to tell me that the car was not completely back together but should be completed on that day but it would not get to the dealership until Monday 7th and maybe the dealership will be able to complete it for me to pick up on Monday. Oct 7th, I received a call from my insurance company after filing a complaint and telling them they would no longer have me for a customer for referring me to this incompetent, unprofessional body shop. I was informed that they had personally spoken to the body shop and the car was being reassembled (3rd time) and would be done on the 9th. I am writing this before the 9th so I cannot speak to the condition of the repairs but I am taking it to another body shop for inspection as I have absolutely no faith that this poor excuse for a business has any knowledge of quality.

Minges Creek Auto

3.0

Crashed my car in the snow and completely wrecked the front bumper. Every other shop I went to…read moresaid it could not be repaired and it had to be replaced. These guys were able to fix the bumper and touch up other spots on the car for a very reasonable price. Their work was top notch. The car looks brand new! The owner Nelson is also a great guy to work with. His confidence and 'yes' attitude had me sold. These guys know what they're doing!

CAUTION!!!! This is not a restoration shop. Do not be fooled by their website with a photo of Jay…read moreLeno. They talk a great game, but the results are sub par. Lost parts, bend & damaged stainless, body alignment awful. If you care about your classic car, don't go here.

Glass Doctor of Battle Creek, MI

They showed up when they said they would. A half hour later I had a new windshield. No problems…read more Rare these days!!

From the owner: If glass is cracked, fogged, or broken, you shouldn't have to guess who to call. Glass Doctor of…read moreBattle Creek, MI provides expert glass repair and glass replacement for residential, commercial, and auto needs, including windows, showers, mirrors, storefront glass, and windshields. We focus on safe, clean work and straightforward guidance from start to finish. Proud to serve as a Neighborly company. Contact us to schedule service.

Milller Brothers Service

Trust me as a family man and a blue-collar worker when I tell you that out of the ENTIRE city these…read moreare the guys you can trust to fix your car! Never shady, NEVER trying to make up repairs that are not needed. They are the ONLY mechanic I will ever take my care to in Battle creek and if they ever close down, I don't even know what I'll do. Give them a try and I promise you'll never go anywhere else again! Brad T

Vince Miller and the rest of the guys do a great job and honest work. I trust them and take all my…read morecars to them. I don't know much about cars, so I can't say much more other than that they are friendly, helpful, fast, and honest.

Ormsby Auto Detailing & More

He did a very good job. He was meticulous and I'm very pleased with the outcome of washing my car…read moreand putting a good coat on it.

From the owner: Installation of any underglow and body kits. Complete auto detailing which includes exterior,…read moreinterior and engines. Also brake jobs, tune-ups and other car small repairs.

Discount Tire

3.7

(30 reviews)

Great customer service and care to me and my car. Matt was at the desk and walked me through the…read moreprocess of new tires and easy financing. The turnaround time was 1.5 hrs just as promised. Love the way my Subaru rides again.

called and they put me on hold. no biggie. but they never came back to the phone. then it started…read moreringing for about 10 min before I hung up. called back 2-3 times throughout the day & nobody ever answered, I'm actually currently waiting. Clock says 10 min and nobodies even picked up yet.. I can understand that happening once but 3 times and nobodies even picked up or answered All throughout the day is poor customer service

Lakeview Body Shop

4.0

Phil Walters Auto

4.9

(9 reviews)

My Husband, just took Our Church Van, into be Fixed & They did, a Good Job. Quite Pricey, though,…read morelike Everything else, I guess.

I went to Phil Walters to have air put in my tires and chose this store because of their 5-star…read morerating. Ryan was incredibly helpful and immediately came out and filled all four tires to spec. Thanks so much for all your help-I highly recommend!

Eco Wash LC

The EcoWash team got right back to me regarding the soaking wet experience I had at their wash per…read moremy previous review here on Yelp. They were polite, apologetic and refunded me promptly. They also let me know they were taking care of the faulty hose ASAP.

**Update 1 Aug 2024**…read more I went back thru the carwash yesterday and both of my issues had been remedied/corrected. The air dryer ran for the full cycle and I checked 3 of the 4 card swipers (4th bay was out of order) and my card did not get snagged whatsoever. Owner has been very quick to respond to messages and also taking action on repairs. I like that the touchless carwash has 4 selections and does a good job of reaching all areas of even my larger pickup. I have been using this facility since it opened a couple years ago. I was excited considering I would drive all the way to Marshall to use their touchless but now have a facility about 5 minutes away. Over the past 2 years the dryer function has deteriorated with a majority of the time it only running for about 15 seconds before shutting off, even though we pay for 60 seconds. 2nd issue is the card swipers in the bay's. Not only do 2 of them not read cards, but 1 of them actually "chews" up the edges of your card, peeling back the lamination and scuffs/scratches the magnetic strip on the back of the card. The convenience of the ability to use credit/debit cards in the bays would be great if they could actually be used. The reliability concerns with the touchless drive-thru dryer are all enough to send me back to my original wash in Marshall. It's worth the longer drive (15-20ish minutes 1 way) for the peace of mind knowing their equipment has never let me down. ** Update ** I did post on 2 platforms. I found the facebook site after this one and had the opportunity to message directly with the owner. I feel that they listened to my concerns and took them seriously. I will revise both this rating and the Facebook once the requested repairs to their facility have been made.

JJ & JC Industries

John was great he was a heaven sent. He gave me a few tips and helped me restart my car. Great…read moreattitude Great service and a Great smile. 5 star quality!!!

John and his wife were so amazing and a pleasure to meet. He went above and beyond to help us get…read moreback home and even helped us figure out the issue. Insurance only covered 15 miles but our home was way more than that and he willingly took us all the way home without an extra charge. I would highly recommend this company to anyone

McClaine's Towing Service

3.7

(9 reviews)

If you call them in an emergency, and you have part cash part debit card to pay the total, and the…read morereceptionist agrees to it, make sure you confirm the total TWICE. I was confirmed a total amount and when service arrived, which I admit was very quickly, I was given a higher amount AND THEN told if I didn't have that amount (I was TWENTY DOLLARS short!!) that my car would be impounded. Guess they shouldn't have pulled me out of a ditch before they asked for payment. Caused unnecessary drama and I'll be damned if my car is getting impounded over $20. Smh.

Long story but AAA's first provider failed to perform. Request rerouted to McClaine's. First…read moreprovider over 5 hours and could not show up at right location. Scott with McClaine's arrived with in 25 minutes plus called to verify information. More operators like Scott would be a credit to the industry, to McClaine's and to the world in general. Thank you Scott!!!!!!

Gerber Collision & Glass - windshieldinstallrepair - Updated August 2026

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Autobody USA Southside

3.0

(6 reviews)

This is a follow up review to supplement a previous review…read more 4/3/2012: Had to take my vehicle into Autobody USA - Southside to repair damage from hitting a deer. Previously I had them repair our two vehicles from hail damage. Went here to get an estimate of damage prior to contacting my insurance company, as I knew they would send me here anyway. (My insurance company uses Autobody USA as a preferred repair facility.) Met with Ted Otten, he wrote up an estimate of damage. I was in and out in ten minutes or so. Contacted my insurance provider and was told to make arrangements with Autobody USA - Southside for the repairs appointment. I called Debi and made arrangements to drop my car off the day before. I dropped the vehicle off and ran some errands with my wife. Only a few hours later Debi called me to tell me my vehicle was finished. I could pick it up later when ever it was convenient! We drove back to find my vehicle was indeed ready, plus it had been washed, vacuumed out and waiting for me! How about that for service!!!? Now that does not mean your vehicle will be ready a full day ahead of schedule, but, that is they way they do business! Should it become necessary for me or anyone I know to need auto body repairs. I will be sending them here! You cannot go wrong with Autobody USA - Southside. Ted & Debi will make sure you are taken care of, are familiar with what you need to do, explain everything to you, give you their guarantee of repairs. THANKS TED & DEBI & THE TECHNICIANS THAT WORK ON MY VEHICLE!

Had our car done from an Accident, and a few weeks after getting it back we noticed paint had run…read moreby the doors and the after market window was very noisy. We setup to return it to be fixed, when we got it back a few days later the manager wanted to argue that the paint can happen and that was the best they could do. How about doing it right the first time and not giving us a BS line about what we may or may not know about paint and clearcoat. Such bad customer service to try to make the customer feel stupid instead of realizing that the job wasn't done well and to try to find a way to fix it. This is what is wrong with Customer service and why people get tired of dealing with this crap. I would NEVER again recommend Southside to ANYONE.

Safelite AutoGlass

3.4

(37 reviews)

Good work, very professional, and fast. I will be back if I need a rock chip fixed or a windshield…read morereplaced. Not just because they take my car insurance. Wow, they really bug you to buy $29 per windshield wiper. that is the only reason I dinged one star the upsells are a bit aggressive in the reminder texts and at the check-in.

If I could rate 0 stars I would. They came to do my windshield because that is who my insurance…read morerequires for covered glass work. The technician who completed my windshield installed my windshield wipers wrong and now it's impossible to drive when it snows or rains due to the 16 inches it doesn't cover on the drivers side. Contacting the repair shop is nearly impossible and when scheduling with safelite the soonest they have to fix their mistake is 14 days later. They want you to wait 14 days for poor work causing a safety issue with your vehicle? I've just switched insurance companies to ensure I never have to deal with safelite again. Anyone forced to use safelite, may the odds be ever in your favor. If you choose safelite, you deserve what you get.

Demaagd Collision Center

(3 reviews)

Did a great job on the front bumper of my Silverado. Had it done in 30 mins at a great price. Nice,…read morenew building and nice lady at the front desk. Would recommend.

Lisa is great to deal with, 5/5 fair prices, good work and they got in done in a timely manner.read more

Quality Auto Body & Frame

Won't find better work in the area! Always so pleased with the work Quality Auto Body does, and the…read moreowner is great to work with!

Honesty, quality and workmanship the best . You won't be disappointed with this repair shop .read more

Blanchard Bodyshop

I've had both the fortune and misfortune of having to make use of Blanchard's services over the…read moreyears. It's a bummer is having a damaged vehicle but what's great is these folks do an extraordinary job of fixing what's been damaged. The paint work here is done with great skill and blends nicely with original paint work. Parts are OEM and their timeframe is always efficient and dependable. Jake's also a really good guy and does exactly what's required. Hope I don't have reason to come here again but if the need does arise I'll definitely be back!

I had one of the semi truck tire pieces hit my car on I-94, which knocked the front bumper loose…read moreand dislodged two of my parking sensors. Blanchard Bodyshop was able to get an estimate complete in 2 min, an hour after the accident, and the work done the next day. It was also half of the price of the original estimate when I picked it up. No insurance claim needed. Honest, friendly, efficient, quality service. Thanks! My car looked like new again.

Caliber Collision

3.5

(8 reviews)

I went here cuz I was hit by a drunk driver. Shelly and Jake were awesome. They kept me informed on…read morehow the repair were coming along. My car when I got it back looked brand new. I highly recommend this place.

Nobody should have to wait over 2 months for repair on their vehicle. Initially I was informed that…read moreit would be 2 to 3 weeks from the day I dropped it off, well, ....that turned into 4 to 6 weeks. After 2 months and an additional week, My 2024 Dodge Durango is finally completed. As I check in, the receptionist misinforms me that I owe the $1000 deductible of which I remind her that she said to me I wasn't responsible for after calling Progressive the day I drop it off. You may want to read notes before advising an already frustrated customer. Also , don't ask a customer to sign paperwork for a vehicle I haven't seen yet. I was finally given a rental car 2 weeks ago on the shops dime after asking for one due to the shops errors on my car due to the damage on my car wasn't assessed properly. Never again will I use a "Progressive Insurance " body shop provider. A serious bunch of waste of my time.... I dropped my car off October 27th and now picking it up December 31st... still waiting... after 5pm. Oh.....now an UPDATE... just now I'm told they can't get the liftgate to work due a programming issue and now I have to wait until the Chrysler Technician comes again to fix it... which won't be until Monday January 5th supposedly?!?!? I walk into the door entry way to wait and vent by myself and I'm told to wait outside as it's a place of business and my language isn't appropriate?!?.!!!! What do you expect from a customer Mitch when you tell them to come and pickup their car saying it will be ready and then arrive and find out it isnot ready?!?! And we talk outside and you have the audacity to try and gaslight light me by saying " I put pressure on you by calling frequently to get a status updates?.."" how is that my problem?!?? Dude I'm the customer... as I told you a few weeks ago just give me a date as to when it will be ready?? I would have not been happy if I was told not until January but I have the rental car and I could have dealt with it... the problem I had this evening was showing up this evening after being told to come and pickup my car. Don't work on a car while the customer is waiting. Don't give someone a date of pickup if you're still working on it. Everything was fine up until this evening. Don't tell me not to call you inquiring on MY OWN CAR! FIGURE OUT A BETTER WAY TO. HANDLE ISSUES BEFORE THEY HAPPEN. Don't try to appease a irratated customer and take the problem personal just handle it differently and let a customer know that it's done when it's done 100% PROPER PLANNING PREVENTS POOR PERFORMANCE and PREVENTS FURTHER CUSTOMER DISSATISFACTION The CUSTOMER IS ALWAYS RIGHT AND WITHOUT HAPPY CUSTOMERS YOU WONT HAVE A BUSINESS I WANT THE OWER OF THIS PARTICULAR LOCATION TO CONTACT MR ASAP! To be continued... I'm not done yet... some compensation is taking place. I have more follow up that I'm going to do thoroughly on Caliber. Something really shady went on here and I was the victim of it as it appears that the general manager and service advisor are no longer here since corporate is now involved. I'm glad I waited to update this review. I had to follow up once I realized that the Durango decals were missing. Now, A few weeks ago on a warm spring day I took my Durango to the Milwood car wash and my son pointed out to me water leaking in the rear. I also discovered that my hatch wasn't closing properly, and a seal on top was coming off due to improperly sealed. I called the regional manager again...yep..: again.... So, they got me another rental car so they can work on it.. again.... This time a 15 year veteran technician supposedly. I picked it up today.. 2 days later... they discovered water below the storage unit in the hatch after the took it apart. Mort said they cleaned out good and dried it. However, after I got home my car wasn't unlocking using the passive entry. I couldn't figure out why I had to manually unlock the door with my remote. So I YouTubed it and learned that the passive entry wasn't connected in the back. So again they left another unresolved issue that thankfully could figure out on my own but THE AVERAGE CUSTOMER WOULD HAVE BEEN SCREWED AGAIN!! DON't EVER GO TO A CALIBER COLLISION SHOP!!!! THEY SUCK!!!!! PERIOD!

Dunshee Body And Frame

4.6

(19 reviews)

Purchased parts online and they stayed late after work to help us install to our car! Very friendly…read moreand professional

Smooth business. Takes all the worry off you during a stressful time. GREAT customer service!!read more

Gerber Collision & Glass

Just had a great experience with my Honda CR-V that had a damaged door due to a careless person in…read morea parking lot. They were very easy to deal with. Everyone was courteous and professional. The work they did was great. Since I wasn't feeling well when my car was done, they brought it to me and took the rental car back to Gerber for the rental company to pick up. That's great customer service!

S&K Auto

(3 reviews)

Highly recommend this business. They got us in when we were under a deadline and made the car look…read morelike new! Excellent service and a wonderful experience.

I can't not say enough good things about the detail work that was completed on our truck. Dealer…read moredelivered it to us without even vacuuming the interior - so much dog hair! Took it to Kristy and it looks nearly new (10 year old truck can't look brand new ;)). She took the time to clean it very well, cleaned the upholstery and all the nooks and crannies. Not embarrassed to have others ride in it now. Highly recommend using S& K and we will be back in the future!

R & M Auto Body