I wish I could leave 100 stars. I had a unique situation with leaking seam sealant in the hatch…read morearea of my SUV. I brought it in to this shop asking for help. They tried a initial remedy that ultimately did not completely solve the issue. I called back and they fot my vehicle in promptly for a more remedial solution that took several days to complete. So far I havent had any leaking. The amazing part of all this was the cost of this work. I will not reveal this because I dont think it would be fair to others expecting the same. But you can be assured no other shop could come close... I cannot spread the word for enough about the integrity of this shop and especially Jake! You guys knocked it out of the park!

Professional, reliable, and excellent service. Shout out to the staff and Randy!…read more Also, they provided a loaner car while repairs were progressing. Above and beyond my expectations. My first stop for auto body repair will be D&A from now on.

Greg and the crew were so great to work with. They did a fantastic job on my 2023 4Runner. Was hit…read moreby a deer. Estimate was quick and thorough. They worked quickly with insurance and had me in and out in a week and a half. Original Toyota parts were ordered beforehand and ready to go when I dropped the vehicle off. Could not be happier and highly recommend.

I have had car serviced at Petersen (both using insurance and not using insurance claim) and was…read morevery happy. Fair pricing, timely communication and quality repairs. These are good guys when you are in need. Was lucky to have them close by.

Follow up from my previous post The owner of the shop was…read moresupposed to notify the insurance inspector that he heard a knock in my engine. They stated the next step was to replace the engine with a used on. And if the engine was valued more than the car...then it would be totaled. He not only did not tell the inspector? He knew when he gave me my keys it was not safe to drive......he keeps avoiding my calls....... When I dis speak with him , he said he was deaf in one ear...and couldn't remember any of our conversations.. Do you want to take your car to this guy? The insurance company told me he hold liability for letting me leave in a unsafe car.. He takes no responsibility but claims to be the gold standard for all mechanics in Battle Creek and Kalamazoo...

This place is ridiculous!…read more Highly recommend never taking your vehicles to Zaharion Automotive in Battle Creek! The owner talks poorly about their customers while other customers are in the lobby and will charge an outrageous amount to work on your vehicles!

If there is a thing called "over the top customer service," this place would be very close to…read morehaving it. On top of great work on my ride, the people often went beyond expectations. Ex. After dropping my car off to find out what was ailing it, I was ready to call a taxi to get back home. Instead the manager (Steve) offered to give me a lift. And it wasn't exactly around the corner, either. Plus, it was a messy, snowy day. Not the type of day you'd want to be driving if it wasn't absolutely necessary. Along the way, he took the time to point out other reputable auto shops in the area, just in case I wanted to shop around. He didn't have to do any of that, but I got the feeling that's just how he is as a person and how AutoAnalyst treats its customers. Top notch.

Rude, expensive, and dishonest. I have brought my truck here a few times and will never again. The…read morelady running the front desk talks down to people. I also got my truck back the last time with a different dipstick that was not even long enough to reach the oil. A employee also told me that he put flour on my belt to stop it from squeaking. The lady in the office accused me of lying. They need to realize that they are in the customer service business and people will not take how they treat people. AVOID THIS PLACE. There are plenty of good mechanics in town.

Called in for an alignment and they got my vehicle in quickly. The work was done right, and they…read moreshared a few recommendations that felt honest and helpful--never pushy. Great experience and value.

Provided an inspection of the vehicle. Seemed a little pricey but I knew my vehicles status prior…read moreto repairs. Paid it as it was my daughter's car and I needed to know everything is good. It's my daughter. Repairs were made in a timely matter/same day. I will follow up with my daughter as to how the vehicle is performing. I know costs of everything has gone up and I haven't paid to have brakes replaced in nearly 10 years but ouch. My bad as I didn't compare other shops prices as the vehicle is a Mazda and not everybody works on these. Waiting room: 8. Counter staff: 10. Pricing: ?. Quality of work: Will find out soon.

100% - Highly Recommended!…read more I purchased a car in Chicago and had some work done on it there. Not only did they over-charge me but the work was not completed properly and diagnostics were incorrect. I barely made it back to Michigan and was terrified the entire drive. I then brought my car into L&T. Night and day difference! Not only did they correct things, they were able to PROPERLY diagnose the issues. One issue was going to be quite costly, if repaired in a certain manner. I was given three options for that issue and was not pushed in any direction. I appreciate being spoken to like an adult and treated with respect. My car drives flawlessly now and should I ever need anything in the future, I will be returning here!

Check engine light came on, and I had no idea why. Dan and the team diagnosed it fast and fixed it…read morewithout overcharging. Honest and reliable!

This is a follow up review to supplement a previous review…read more 4/3/2012: Had to take my vehicle into Autobody USA - Southside to repair damage from hitting a deer. Previously I had them repair our two vehicles from hail damage. Went here to get an estimate of damage prior to contacting my insurance company, as I knew they would send me here anyway. (My insurance company uses Autobody USA as a preferred repair facility.) Met with Ted Otten, he wrote up an estimate of damage. I was in and out in ten minutes or so. Contacted my insurance provider and was told to make arrangements with Autobody USA - Southside for the repairs appointment. I called Debi and made arrangements to drop my car off the day before. I dropped the vehicle off and ran some errands with my wife. Only a few hours later Debi called me to tell me my vehicle was finished. I could pick it up later when ever it was convenient! We drove back to find my vehicle was indeed ready, plus it had been washed, vacuumed out and waiting for me! How about that for service!!!? Now that does not mean your vehicle will be ready a full day ahead of schedule, but, that is they way they do business! Should it become necessary for me or anyone I know to need auto body repairs. I will be sending them here! You cannot go wrong with Autobody USA - Southside. Ted & Debi will make sure you are taken care of, are familiar with what you need to do, explain everything to you, give you their guarantee of repairs. THANKS TED & DEBI & THE TECHNICIANS THAT WORK ON MY VEHICLE!

Had our car done from an Accident, and a few weeks after getting it back we noticed paint had run…read moreby the doors and the after market window was very noisy. We setup to return it to be fixed, when we got it back a few days later the manager wanted to argue that the paint can happen and that was the best they could do. How about doing it right the first time and not giving us a BS line about what we may or may not know about paint and clearcoat. Such bad customer service to try to make the customer feel stupid instead of realizing that the job wasn't done well and to try to find a way to fix it. This is what is wrong with Customer service and why people get tired of dealing with this crap. I would NEVER again recommend Southside to ANYONE.

I just purchased a 2019 Volkswagen Atlas on May16, 2026 from a dealership in Nunica, MI after…read moredriving it home back to Kalamazoo I noticed fluid leaking I thought it was from the radiator because the fluid was clear, 10 days later the check engine light came on saying check my oil level during these ten days I started hearing the brakes squeal. On May 21, 2026, I called Master Mechanics because they specialize in Volkswagen and other European vehicles. They couldn't get it in that day I had to wait until May 27, 2026, because they were booked up and Memorial Day was coming on May 26, 2026, that's when the check engine light came on. I paid 39.95 for them to check out my oil leak issue and I paid 39.95 for them to check out why my brakes was squealing when braking. Well, they said my brakes look fine and that the noise was coming come the belt tensioner. After leaving the shop my brakes were still squealing here and there by the time I get almost home the brakes are squealing more. Well, I had to go into the hospital for a procedure on my heart in two days. I said I will deal with this after my procedure and so I did I called them back and was told to bring it in for a recheck, well the mechanic comes to me outside where I was seating saying it's your brake pads and asks me to get in the vehicle with him while drives so I can show him what I hear while driving so off we go, he says to me I wasn't the mechanic who worked on your vehicle the first time I tell him that the other mechanics said the brakes were fine, so he hears what I was telling him about the brakes squeal noise he says yeah it's definitely your brake pads so we get back to the shop he says to me let me check it out some more so we don't have any more misdiagnose- miscommunications so he takes the vehicle out again with another mechanic in the vehicle with him they get back pull it in the garage, finally he brings the vehicle out and park it I walk over to him, so he's saying he wrote some notes and the men at the counter will be with me shortly eventually I get up to the counter and they guy at the counter says we looked back from when you first brought your vehicle in and we couldn't see the brakes! But it looks like the dealership changed the brake pads but used cheaper ones but yeah it's your brakes pad and we need to scuff your rotors, so I'm livid but I can't afford to get upset or stressed because of my heart failure so know he says and yeah you got another leak going on in the housing area around the oil filter, I paid 493.00 for the belt tensioner that had nothing to do with the squealing noise coming from the brakes because I googled this after I started hearing the squealing noise come back, the fact that I was told they couldn't see my brake issue the first time is insane when they specialize in my brand of vehicle!! I want a refund for that belt tensioner, my trust is out the door with this establishment, not to mention I brought my land rover to them back in the summer of 2024 about some issues I was having with it at that time they were informative and said I needed a new engine and they didn't want to put work into it and charge me for anything because the engine was failing already, which I kind of figured that because my timing chain was making a loud noise at the time. This experience was very irritating; they didn't offer any compensation on their lack concerning my brakes and charging me for something that was not the issue. This is not professionalism at all.

Called to have my FRM reprogrammed on my mini cooper. I was told a diagnostic was needed before any…read moreservice could be rendered as well as added labor cost, and unnecessary service that I didn't need or required. scam service