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    Autobody USA Southside

    3.0 (6 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 weeks ago

    Services - Autobody USA Southside

    Bumper repair

    Dent removal

    Auto detailing work

    20 More Services

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto frame straightening

    Auto frame testing

    Auto pre-purchase inspection

    Auto maintenance

    Auto repairs

    Auto brake repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Rear-end damage

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    Caliber Collision

    Caliber Collision

    3.3
    (7 reviews)

    I went here cuz I was hit by a drunk driver. Shelly and Jake were awesome. They kept me informed on…read morehow the repair were coming along. My car when I got it back looked brand new. I highly recommend this place.

    Nobody should have to wait over 2 months for repair on their vehicle. Initially I was informed that…read moreit would be 2 to 3 weeks from the day I dropped it off, well, ....that turned into 4 to 6 weeks. After 2 months and an additional week, My 2024 Dodge Durango is finally completed. As I check in, the receptionist misinforms me that I owe the $1000 deductible of which I remind her that she said to me I wasn't responsible for after calling Progressive the day I drop it off. You may want to read notes before advising an already frustrated customer. Also , don't ask a customer to sign paperwork for a vehicle I haven't seen yet. I was finally given a rental car 2 weeks ago on the shops dime after asking for one due to the shops errors on my car due to the damage on my car wasn't assessed properly. Never again will I use a "Progressive Insurance " body shop provider. A serious bunch of waste of my time.... I dropped my car off October 27th and now picking it up December 31st... still waiting... after 5pm. Oh.....now an UPDATE... just now I'm told they can't get the liftgate to work due a programming issue and now I have to wait until the Chrysler Technician comes again to fix it... which won't be until Monday January 5th supposedly?!?!? I walk into the door entry way to wait and vent by myself and I'm told to wait outside as it's a place of business and my language isn't appropriate?!?.!!!! What do you expect from a customer Mitch when you tell them to come and pickup their car saying it will be ready and then arrive and find out it isnot ready?!?! And we talk outside and you have the audacity to try and gaslight light me by saying " I put pressure on you by calling frequently to get a status updates?.."" how is that my problem?!?? Dude I'm the customer... as I told you a few weeks ago just give me a date as to when it will be ready?? I would have not been happy if I was told not until January but I have the rental car and I could have dealt with it... the problem I had this evening was showing up this evening after being told to come and pickup my car. Don't work on a car while the customer is waiting. Don't give someone a date of pickup if you're still working on it. Everything was fine up until this evening. Don't tell me not to call you inquiring on MY OWN CAR! FIGURE OUT A BETTER WAY TO. HANDLE ISSUES BEFORE THEY HAPPEN. Don't try to appease a irratated customer and take the problem personal just handle it differently and let a customer know that it's done when it's done 100% PROPER PLANNING PREVENTS POOR PERFORMANCE and PREVENTS FURTHER CUSTOMER DISSATISFACTION The CUSTOMER IS ALWAYS RIGHT AND WITHOUT HAPPY CUSTOMERS YOU WONT HAVE A BUSINESS I WANT THE OWER OF THIS PARTICULAR LOCATION TO CONTACT MR ASAP! To be continued... I'm not done yet... some compensation is taking place. I have more follow up that I'm going to do thoroughly on Caliber. Something really shady went on here and I was the victim of it as it appears that the general manager and service advisor are no longer here since corporate is now involved. I'm glad I waited to update this review. I had to follow up once I realized that the Durango decals were missing. Now, A few weeks ago on a warm spring day I took my Durango to the Milwood car wash and my son pointed out to me water leaking in the rear. I also discovered that my hatch wasn't closing properly, and a seal on top was coming off due to improperly sealed. I called the regional manager again...yep..: again.... So, they got me another rental car so they can work on it.. again.... This time a 15 year veteran technician supposedly. I picked it up today.. 2 days later... they discovered water below the storage unit in the hatch after the took it apart. Mort said they cleaned out good and dried it. However, after I got home my car wasn't unlocking using the passive entry. I couldn't figure out why I had to manually unlock the door with my remote. So I YouTubed it and learned that the passive entry wasn't connected in the back. So again they left another unresolved issue that thankfully could figure out on my own but THE AVERAGE CUSTOMER WOULD HAVE BEEN SCREWED AGAIN!! DON't EVER GO TO A CALIBER COLLISION SHOP!!!! THEY SUCK!!!!! PERIOD!

    Gerber Collision & Glass

    Gerber Collision & Glass

    5.0
    (1 review)

    Just had a great experience with my Honda CR-V that had a damaged door due to a careless person in…read morea parking lot. They were very easy to deal with. Everyone was courteous and professional. The work they did was great. Since I wasn't feeling well when my car was done, they brought it to me and took the rental car back to Gerber for the rental company to pick up. That's great customer service!​

    From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.

    Autobody USA Southside - auto_detailing - Updated June 2026

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