Excellent response time. Prices felt honest and reasonable. Convenient drop off/ pick up service…read more Can do everything online! If you choose to wait, there are snacks and drinks provided, along with tv and free wi-Fi. I am now a customer for life!

Great service. kept me informed throughout repair process. knowledgeable and reasonable.read more

Needed to get a safety inspection done asap. We ended up choosing this one because of the…read moreavailability and reviews about honesty. The entire process was super quick and easy. The initial dropoff was a bit confusing as there is limited parking space however we found an unmarked area in the middle of the street for dropoffs. Once we got inside the shop, the rest was easy. The shop had a lowkey vibe and theres a separate waiting room. We were surprised when we received an email confirmation that they were done as we had just sat down for lunch nearby. The entire inspection took under 40 minutes. Very happy with the service and glad we chose this place! Highly recommend if you need a safety inspection.

I always go to Boris for any car-related issues 15 year ago. I was introduced to him by a…read morecolleague. I hadn't visited his shop for over three years since I bought a brand-new Toyota Corolla, but recently someone hit the passenger-side mirror on my car. I needed the mirror fixed in order to drive, and as always, Boris came through in a timely manner. He ordered a new mirror and even installed a temporary mirror so I could drive home safely. Boris is honest, and his team is excellent. I've never had any issues with the front desk or his mechanics.

went there to get an inspection, i'm a hispanic male 20yr and i drive a subaru wrx. as soon as i…read moregot out of my vehicle, a worker straight up said "no, don't even think about it" when i looked his way. i walked to another worker there , he wasn't as rude. but i just don't get why their customer service is horrible. are the white old guys there racist? does anyone else have an experience like this?

I brought my car in for an oil change and when I picked it up the interior reeked of cigarette…read moresmoke. The office also smelled so strongly of cigarettes that it was hard to stand inside to drop off the car or pay.

Great experience with Mike! He came over, did the inspection and gave honest recommendations on…read morewhat I needed vs what I might need in the future. I already had a list of things to work on and he gave his personal recommendation on each item (some unique to Mazda things). Since he came to us we didn't have to figure out transportation which made things nice and easy. Came on time and got it done!

All in all a great experience and super convenient to have Mike come to us! He responded quickly to…read moreour request and was very accommodating to any add-ons to the services, including using the parts and products we provided. We were able to get on his schedule within two days of the initial contact. Mike was timely, efficient at completing the job (around 2 hours for 4 different things on two separate cars), and reasonably priced. The accompanying inspection report also made us feel more confident about the condition of our vehicles. We will reach out again the next time we need the cars checked out. Highly recommend.

Had trouble with a tire that I couldn't solve. Contacted the folks at Citgo to get an estimate of…read morepossible resolutions. They got back to me quickly and I was able to come in the same day and they were able to fix my tire with no surprises or upsell quickly.

So I had gotten a $50 quote from them in advance. And also an appointment time. They told me I…read morewould get immediate service for my appointment time. I came in. Unloaded all the stuff for them to work on. They started the work very slowly. 10 minutes in, the technician said he has to go jumpstart another car and will be back in 10-15 minutes. He came back an hour later. What should've been done in 20-30 minutes took over 2 hours... And I even helped them on a lot of the parts of the process to speed them up. I loaded all the stuff into my truck and the person said "that'll be $200". I thought he was joking. And he said "no, this is a 2 hour job and we charge $100 per hour". I exemplified all of the self control I could and reminded him that he quoted me $50. I ended up overpaying just to get out of there. And I ended up wasting so much of my time here. Why am I not giving them 1 star? I asked for the technician not to scratch up my new wheels and he didn't... So I'm adding 2 stars to my experience just for that. Otherwise, this was a 1 star experience.

I discovered a screw in one of my tires and went to Hanagan's. Although they were busy, the person…read moreon duty came out to my car - removed the screw and checked to make sure there was no leak. All good and no charge with a big smile on his face. Can't beat that kind of service!

At Hanagan's they will get the job done The staff are very awesome people and very knowledgeable…read morein their work.

arauto and ronaldo were highly recommended by a friend as an honest, capable shop - which is what i…read moreneeded! i was in the health care "system" for almost a year being shuffled from hospitals to physical rehab centers and back. meanwhile, my suv 4runner sat in the driveway with the results being: 1.) needed new battery 2.) no highbeams/drl-1 disconnected, other busted - (wouldn't turn off-last year, before i went to hospital) 3.) outlets not getting power with power switch/engine on 4.) power windows were acting up and wouldn't operate from driver's door controls 5.) needed oil change, tires rotated, lubrication, etc. 6.) truck in desperate need of detailing due to pollen outside...and cigar smoke inside in less than a week, most of these problems were fixed (plug in outlets still not working, but usb port gets power) the detailing on the job was so good i wouldn't have recognized my 4runner if it weren't for the decals in the rear windows. i would highly recommend this business if your car needs some major attention.

I have had good experiences when bringing my vehicle (Jeep Grand Cherokee) here for routine oil…read morechanges so when my check engine light popped on, I took it in for them to fix. I dropped my vehicle off and immediately received a text with a list of "issues" that needed to be fixed. I agreed for them to do the work although my main concern was the check engine light. I left my vehicle at the shop for 2 days. When I picked my vehicle up, I paid over $2.5K and was assured that in addition to the other "issues", the check engine light issue was resolved. A week later, the check engine light came back on. I took the vehicle back and left it for a day. I was again assured that the issue was resolved and was "only" charged for a part that was replaced, but not labor. Great! Today, the check engine light is back on. Unfortunately , I will not be contacting this shop to "fix" it for a THIRD time. The staff is fairly friendly so they'd likely be willing to look at it again; however, I cannot trust that they will finally fix the issue nor can I continue to spend my time and $ there. I have gotten the vehicle scanned elsewhere and it is giving the SAME CODE as the original and that the shop claimed they fixed TWICE. I was also told by another mechanic that this should have been a fairly easy and minor fix had it been diagnosed properly the first time around. Very unfortunate that I can no longer recommend this shop due to lack of reliability and/or expertise.

My wife and I are seventy seven years old. We have "seen it all". RAC is by far the BEST…read moreautomotive facility we have ever used to service our cars, both high end and mid level vehicles. Jeff and Marcus are honest, professional and knowledgable about a wide range of automotive matters. When we take a car to RAC to be serviced, we know the work will be completed properly to maintain the car in top condition. We have never had to take a car back for a re-do Each visit, RAC does a full inspection of the vehicle and tells us what work is necessary and what issues need to be monitored for future consideration, They never recommend work which is not necessary at the time the vehicle is brought in for service. And although not required, the staff loves my wifes "goodie" package as extra compensation for a job well done!

I had a minor issue with my car the other day. I went to a local repair shop that recently did work…read moreon my car. I wanted someone to take a look at it and honestly, it was a quick fix, no more than 4 minutes. BUT they said I'd have to make an appointment. I was honestly disappointed by the response. So, I called Rockville Auto Clinic and were so flexible with time. I was able to head over there that day. Rockville Auto Clinic was able to take a look and fix the issue in minutes! It was a very easy fix and they did it for no cost. I really appreciated their helpfulness. That just made my day. There were so friendly and kind. I will definitely use them again.

10/10 best experience in Montgomery County…read more Hoon's is an honest service with fair prices. They took real good care of fixing up my car. Whenever I have car issues, I take my car here. Thank you and happy holidays!

We take all our cars here for maintenance and repairs and will never go anywhere else again if I…read morecan help it. The service is honest and reasonably priced, and you're not constantly being upsold on stuff you don't need. The shop will also have a conversation with you about what they've found when doing maintenance, what needs to be addressed today, and what can wait. You can schedule appointments online for oil changes and maintenance. Don't come here if you are looking for a fancy waiting room and shuttle service. Do come here if you want honest service, straight talk, and mechanics who actually care and will fix your issues. I suggest bringing a ride if you can - easiest place to park is to turn to the right immediately after entering the lot and parking on the side, and then walking to the garage. We've had great experience with Hondas and Toyotas.

This shop tries to scam customers who they think don't know any better…read more Had a car with the tire pressure light on. Doing some online research I figured it was due to the TPMS's battery was low and thus needed to be replaced. I have previously gotten one replaced at another shop for only $60 including sensor and labor. Only $25 for the labor if you bring your own part. Neely's tried to charge me $160 for just a 'diagnosis' which is literally a 1 min check with a diagnostic tool to find out the battery levels of each TPMS. And then they 'recommended' to replace all 4 sensors at once when that is totally unnecessary as all 4 TPMS's battery nearly never runs out at the same time. Then they want some more money for an OEM TPMS sensor when a universal Autel TPMS is less than $30 on Amazon. And Neely's will NOT install a customer provided part, even if it is brand new. Not to mention the mechanic I spoke with looks like some gang member and was super rude at that. AVOID these scam artist. If you want an honest mechanic, reach out to me and I can hook you up with one.

I recently had a tire replacement and wheel alignment at Nealey and I would not hesitate to bring…read moremy car back. Tom assisted me, and besides being friendly and professional, I felt confident that he was giving me the best recommendation for my car. They were able to get the tire in and complete the work the same day. The cost seemed very reasonable and less than what I've paid in the past. As an added bonus, they have online scheduling which made setting up the appointment very easy and convenient. I would definitely recommend Nealey.