If you want a car that has an engine that nearly fell out the bottom of the car a month and a half…read moreafter you bought it go to this guy! My brother just bought a Mercedes from him. He was told that the car was just checked out and it'll be driving fine for thousands of miles without requiring an oil change or check up.. the only defense of the circumstances is that my brother did not immediately have the car checked out prior to purchase. I forced him to take it to AAA and they told us that the engine and the transmission mounts were completely shattered, and the engine could literally wobble out out of the car and that this damage had been there for years. Now he wants my brother to pay $500 to have it repaired. Yes this guy is serious and he doesn't realize that his car dealership days are at an end. He just doesn't know it yet.

I just bought suv today with extended warranty. The owner…read moreand his wife very nice and honest people.

Made buying a Camry super easy. Super friendly staff and I would highly recommend buying a car from…read morehere.

Unbelievable experience with Mario in the service department! I'm on my 4th Subaru from Marin…read moreSubaru, and pretty much get treated like family there. Yesterday, I called the service department at 5:25pm because my Electric Solterra wouldn't turn on, and crazy lights were flashing. Mario said that it was probably the accessory battery and I just needed a jump. I said, I'd call AAA. Well, 5 minutes later, out of the blue Mario shows up in The Whole Foods parking lot and jumps my car for me on his way home from work. Such an incredibly kind and caring gesture! I as blown away! I also love their service department because they will set you up with a loaner car for all of their services. Such a great dealership! Thank you again Mario!!

Super friendly helpful great experience Highly recommended…read morethis place In and out doing paper Been looking for a 335i with low mile also great prices

Great deals and a great cotumer service! Best deal on G35 coupe. Low millages and great conditions.read more

I recently bought two Mazda CX-30 at Marin Mazda in San Rafael, between April and May. The first…read moreone was a used/pre-owned 2025 CX-30 in Jet Black Mica with Sport Select (that had less than 31K miles at the time of purchase and was still covered under Mazda 36K-mile manufacture warrantee). The second one was a brand new 2026 CX-30 in Soul Red Crystal Metallic with Preferred Package. I traded the used 2025 CX-30 for the new 2026 CX-30 as I changed my mind about the color. Soul Red Crystal Metallic is always my favorite color from Mazda, compared to so many shades of red from other brands. To me, Mazda Soul Red is the perfect red shade of all time. Prior to trading in my 2025 CX-30 Sport Select, I scheduled an appointment with Marin Mazda Service Department regarding some concerns that I had with that car. Daniel from Service Department assisted me with knowledge, courtesy, timely manner and sincerity. He was able to help me fix those concerns at no cost to me, during my stressful moving time, while the technicians from a different Mazda dealership that is closer to my new location, were not able to provide me with the fixing solutions after I paid them for their labor invoice. I will bring my new car back for services with Daniel and his team in a near future. Did I also mention that Marin Mazda Part Department was also helpful and fast? They helped me place an order for a small accessory part that is not available in the US and could only be ordered from Canada. I will pick it up in few days. I wanted to take advantage of Mazda's one of the biggest time for promotions. It was around Memorial Day weekend (low financial interest rate with flexible pay plans, veteran appreciation, loyalty promo...) so I decided to upgrade my previous Mazda to a brand new one since I now appreciate the CX-30 with AWD feature more than my Mazda3 in the past that had 2 FWD. AWD offers better control and performance under wet road condition. The CX-30 is also a little "higher" than the Mazda3 and still maintains an aesthetical sporty look. Nick, one of the new sale associates at Marin Mazda had helped me before with the search and he presented me with the color choices and package options tailoring to what I wanted in a short period of time. Nick is young, very relatable, sweet and studious. He has a curious mind of a quick learner/researcher and I guess, he is also tech savvy (lucky for me that I had Nick, as I am terrible maneuvering apps and new techs...). I liked working with Nick right away as I knew that I would be in good hand. I returned to Marin Mazda on Sunday 5/24 to trade in my used CX-30 for the new CX-30 Preferred Package in Soul Red! The transaction went well to my high satisfaction in price and procedure. I got a fair price for the traded car and a fair price for the new car out of the door. A lot of customers already mentioned Ryan Hughes in their reviews with great gratitude. Ryan is Mazda Ambassador and one of the star sale managers at Marin Mazda. I don't need to praise about him here. All I can say is this: Marin Mazda is lucky to have him on board! And there I met with Nick and Ahmed again. Ahmed is one of the financial account managers whom helped me with the 2025 CX-30. Ahmed is very energetic, super fast and passionate about what he is doing. I also got introduced to meet with Rami (I hope I did not spell his name wrong). Rami is a senior sale manager there, whom I found very polite, professional, understanding and empathetic. Overall, I highly recommend Marin Mazda, based on my own experiences with the team from multiple departments.

I called last week to inquire about service for an error message retrieved after the "check engine"…read morelight triggered on my 2021 Mazda CX-5. Information online said to call a local Mazda dealer/service shop because the issue is apparently known/very common and covered under an extended recall. Their service department took my information and said a manager would call me. Over 4 business days later and I've received no follow up.

I saw a Lexus RX 350 F sport online and called to make an appointment to see it the next day. My…read moreappointment was at 10:00, and both Ray (the salesman) and I were running late due to bad weather. Ray called to let me know he was behind, which I really appreciated--it showed he was considerate of my time. The transaction itself went extremely smoothly. After bringing the car home, I noticed a nick in the windshield. I called them, and Omid (salesman/finance guy/owner) told me to bring it back the next day. He had someone there to fix it just like he promised. They also gave me great advice about the extended warranty without being pushy at all. Honestly, they didn't have that typical "used car dealership" feel--they were straightforward, professional, and treated me more like a friend than a customer. I would 100% recommend this place. Their inventory is high-end, and the customer service is great

I recently bought a pre-owned 2024 Hybrid Toyota RAV4 in excellent condition from Marin Imports and…read morehave nothing but good things to say about Omid and his team! They were knowledgeable, fair, and left me feeling very informed and comfortable with my purchase. Plus they had a great inventory of cars of varying price points to choose from. Would definitely recommend buying a car from them!

I brought my car to Kia Marin after my local dealership was completely unhelpful. From the start,…read moreKia Marin provided excellent service. They were able to get my car in quickly for a warranty concern, diagnosed the issue promptly, and ordered the necessary part. As soon as the part arrived, I was notified and scheduled for service the very next day. Adrian was especially responsive, professional, and helpful throughout the entire process. He kept me informed and made sure my issue was taken care of efficiently. I truly appreciate the outstanding customer service and would highly recommend Kia Marin to anyone needing service for their vehicle.

I posted this on Google reviews as well! Extremely disappointed with the service we received from…read moreKia Marin in Novato. For over a year, we repeatedly brought our Kia to this dealership because we were experiencing a concerning jerking motion when stopping, as well as instances where the car would completely lose power when pressing the accelerator. Each time, we were told there was nothing wrong because the service department could not recreate the issue. After continuing to insist that something was not right, I finally took the car to another Kia dealership. They immediately identified the problem: the transmission needed to be replaced. Adrian in the service department repeatedly dismissed my husband's concerns and his insistence that something was wrong. After more than a year of bringing the vehicle in and being told there was no issue, all we received was a "sorry" and a response along the lines of, "We never had issues with it." This is the vehicle I use to transport my young child, which makes this experience particularly upsetting. I am incredibly thankful that nothing more serious happened while she was in the car. Thankfully, the full transmission replacement was covered under warranty, but that does not change how disappointed we are with the way our concerns were handled. We trusted this dealership with our vehicle and repeatedly raised concerns about a potentially serious safety issue, only to have those concerns dismissed. We will not be returning to Kia Marin for future service, and based on our experience, I would not recommend purchasing a vehicle here if this is the level of service and attention you can expect afterward.

If I could leave more than 5 stars I would. Customer service at the service department was top tier…read moreand they were super helpful and friendly. Immediately helped me out even though there were cars waiting to be serviced. Technicians on sight were super helpful and knowledgeable. Did everything they could to find the problem and help with a solution. Will definitely be making the drive to this location again and again. Compared to other dealers this place is well worth the trip and time.

Buying a new Tacoma , shopping made easy by Mike L. picking up truck labor day weekend, can't wait…read morealready looking at accesories. Thanks to Doug D. and Mike L for making this experience top shelf!!!!

BEST CAR AND SALES/FINANCE TEAM EVER!!!!!! Everything was so seamless, stress-free and thoughtful -…read moreI was waiting for the other shoe to drop and it never came. Tsoai genuinely works with you on price and putting you in your dream car, and Choy in the finance office walks you through everything so you clearly understand everything you're signing and how you can protect you and your car. I'm genuinely so happy the car I wanted to buy happened to be here - because they really made the experience what it should be - an exciting life moment. Also props to the bell I love a good bell ring. I will never buy a ford anywhere else in California.

Had a great experience here at the Marin County Ford. Despite being the first time I had ever…read morepurchased a vehicle I never once felt like I was being led astray with my decisions or forced into a choice. The Employees were super kind and forthcoming especially Tsoai Gordley as well as John Preston. Despite my car only being 5K and a 2015 model, I still felt as if I was being treated terrifically and not someone trying to be rushed out the door for someone trying to purchase a brand new vehicle. Even After I left there was a problem that I caused because I was unfamiliar with all the controls. They took care of it immediately and without any charge. I was so relieved. Always professional and kind. MCF truly deserves a 5 star rating and if this review software went higher I would give it even more. Even with my small budget they were able to find me great used vehicles.