Another great experience earlier today with a work vehicle--they were prompt and very pleasant and…read moretook care of my car rather quickly although they were very busy. They are always polite and in a good mood when I arrive-I will sure to be back!

I appreciated that Tom, the assistant manager, was honest about one of my filters not needing…read morechanging. I also didn't feel pressure one way or the other to replace the filter if I didn't want to. He was also personable, and acknowledged the long wait I had since one part of the garage isn't working. And at the end, when I was fully prepared to mention that I had an email for a "President's Day" discount, he asked me if I had a discount first. I appreciated that! Tom and Brandon were great.

Gas is by Mobil -- only issue is the 10 cent price differential for cash/credit…read more Service is by Ralph and Son. These guys work HARD and do excellent repairs and maintenance. They service my 1995 Jeep and 1994 Plymouth along side Land Rovers, Audis and other high-end autos. Prices reasonable and no hard sell on repairs. Ralph also has a growing used car inventory. I would highly recommend Ralph and Son to anyone needing repairs/service.

I met Ralph quite by accident. I needed a long overdue inspection (my car was being serviced in…read moreConnecticut because I was rear ended) and checked into several places on Mamaroneck Avenue. Everyone else said they were busy - come back in three hours, or come back tomorrow. Ralph took me immediately. Yea! The next time I needed two air filters - he ordered them immediately and installed them FREE OF CHARGE! The dealership would have charged me at least twice as much for parts and labor. I can't recommend Ralph & Sons enough. Thank you so much. Barbara

I came to Sals to have my struts replaced. My old Honda CR-V was serviced at Sals, and they did a…read morefantastic job! Prior to getting it serviced, there was a clunking noise and the ride was very bumpy, especially over pot holes. Now when I drive it, the sound is gone, and it's the smoothest ride ever! Sals also identified a leaking rubber piece as well as an issue with my engine mount which they replaced; I otherwise would have never known. They got the entire job done in less than 2 business days so turnaround was terrific. The staff is friendly, extremely knowledgeable, and I will certainly be back for future maintenance.

I went here because I heard the tools are great quality. The wait took 4 hours. The actual repair…read moretook 3 hours tops. I called ahead to make sure that they could fix my motorcycle. Over the phone they said yes but when I got there to pick my bike up they said they couldn't fix it. I did it myself at home instead (I needed a new tire. That was it) as I left with my still broken bike one of the guys working there stopped me and said there was a fee for wasting their time!! The cost was $20 and the employee told me to be grateful that they weren't charging me full price. The only good thing there was leaving

Amazing humans. En route from RI to VA I had a tire warning with rapid decline. After two stops to…read moretry to figure it out on my own, I happened into J & J Presto's and as Jim put it, "you came to the right place". It wasn't the only kind of encouraging thing he said that day, and I will be forever grateful, but they also rapidly repaired my damaged tire and could not have possibly charged me enough. I truly did stumble into the right place and if you have the option, you should too.

They are wonderful! Excellent in every way! Caring honest spectacular people who care about your…read morevehicle.

It's hard to find trustworthy and fair repair shops. They tick all the boxes here. While they…read morespecialize in Japanese vehicles I'd certainly feel comfortable bringing any vehicle here. They are a small shop so if you don't call ahead it can take some time, but they use good quality parts, priced reasonably, and ultimately do good and thorough work. What's great is they explain exactly what they've found, why they're doing the things they propose and conduct themselves in such a way that they provide the right assurances you're not being taken advantage of. Being such a small spot, the only thing you'll want to consider is dropping your car off for any lengthier work as there's only a few seats outside where you can wait.

Mr. Sato and under his supervision, his staff, is an expert in fixing Japanese vehicles.read more

Assistant district manager Angel threatens customers. He lies, loses temper. Told me it's NY law to…read morehave an inspection appointment even though I called and was told to come in. Said I am privileged and he would have someone come to my house to change that All because I complained to his employee when the employee said they were booked all day. Only one customer was there.

no wait, couldn't be more convenient to sit in my car while it's being serviced. angel and jalen…read morewere excellent about communicating and they took the $25 coupon for oil chg. i allowed the upsell to add power steering fluid that i'm probably due for anyway. only thing is that my oil change sticker says i need change in 3k miles but i was told fully synth means it's good for 5k. i'm sure i'll forget this in 2,995 miles when i see im approaching the sticker limit. but oh well. they filled my tires with air and checked all the lights, there's some value to that as well. i would recommend for sure.

I can't say enough good things about the team at Mavis Tire. Thank you Daniel!…read more At 4:30 PM today, on the eve of leaving for vacation, I discovered I had a flat tire. Knowing they closed at 5:00 PM, I called expecting to be told I'd have to come back another day. Instead, the team told me to come right in. Not only did they stay late to help me, but they also demonstrated something that seems increasingly rare these days--honesty. Rather than trying to sell me a brand-new tire, they carefully inspected the damage and let me know that a simple plug was all I needed. To my surprise, they even repaired it free of charge. Their professionalism, integrity, and willingness to go above and beyond turned what could have been a stressful evening into a tremendous customer service experience. Because of their help, I can leave for my vacation tomorrow morning with peace of mind. Thank you to the entire Mavis team for your kindness, honesty, and outstanding service. You've earned a customer for life, and I highly recommend Mavis Tire to anyone looking for a company that truly puts its customers first.

Where do I start. I…read morecame in for a 4 PM inspection, arrived early, and my car didn't go up until after 5:15. From there it went downhill fast. The technician insisted my brake pads were too thin to pass inspection. What he didn't know is that I have a background in working on motorcycles and am familiar with the NYS minimum of 1/32 of an inch. My pads were visibly fine. He then tried to demonstrate my brakes were faulty by showing he couldn't open my calipers with his bare hands. No caliper tool. Just his hands. That is not how this works, and it is not a sign that anything is wrong with the brakes. My brakes drive fine, no noises, stuttering, or pulling. He also tried other make up other "intimidating" things like claiming my rotor was "bruised." The rotor was fine. Rather than argue with him, I told them I didnt have time to do a brakes service that day. I'd mentioned a slow air leak in a tire that Mavis installed less than two years ago with under 20,000 miles. They initially said it looked like a issue on the tire that sanding would fix and offered to fix it for free. Minutes later they came back out holding my tire, insisting it was too dry rotted inside where the wheel is mounted to remounted, impossible to remount and that I had no choice but to buy a new one. I declined and asked to put my spare on instead. I got my car back 45 minutes later with a failed inspection and a completely flat spare. The spare they had just mounted. They were the last people to touch it the last time I used it, and that day, and sent me out the door without checking the pressure, after spending ten minutes telling me how unsafe my car was to drive due to the supposedly bad brakes. Then I realized mid-drive they never gave me back my original wheel and tire, even though I had asked twice to make sure it was in the car. I called after close, drove back, and found my tire already remounted on the wheel, ready to go. When I asked how, I was told a colleague just asked someone and they said sure, no problem, and did it right away. So they completed fabricated the issue to try to sell me a tire. The same tire your staff told me was impossible to remount. The entire reason I was on my spare. Done in minutes when someone they didn't need to scam money out of actually asked. I went home and mounted it back on myself and have driven another 50 miles no issues. Also, they charged me 37 dollars for an inspection which they failed with the notes "locked calipers" (if a car couldn't move its brake calipers, it wouldn't drive normally) and citing that it has a spare tire on it. As a woman, being walked around your car and shown things that are supposed to look alarming is a disgusting feeling. This location will try to take advantage of you. It lands differently when you know what you're actually looking at. I emailed corporate three days ago. No response. One star is generous.

AL an Aamco transmission technician tampering with my dash cam unplugging it from connector side…read moreand AV input inside my armrest, while trying to also dismantle. Makes me wonder if he tried to steal anything out of my car. Jeff, the service advisor was great, but this is a very scammy and unsure service. Seems as if they cant give straight forward responses. When Jeff asked the tech he responded it was obstruction of view but never took down the camera, only the wires were tampered with. Im disappointed because i trusted Jeff and received a highly untrustworthy service and experience!

Jeff and Jared expedited repairing a car repair that needed to be done on my car. They've been…read moreupdating me on a daily basis along with providing amazing customer care. Recommend coming to these guys as they surely have the experience and tell you how it is. They don't beat around the bush and do the work exceptionally well. Appreciate their work and will continue to come to them for any future car needs.