Called for an estimate on my VW Passat with a clutch problem. I was told on the phone it will be a…read morefree estimate. Had to leave car at the shop for a full day. On second day I went to check on estimate which happened to be very very high. When I refused to do the repair, the person behind the counter told me that there is a charge for the estimate. I told him that the person on the phone told me the estimate was for free before I brought the car to the shop. The person behind the counter got annoyed and tore up the estimate and threw it at me. Bad and unprofessional customer service

This place is great! The new location is in a prime…read morelocation! Its nice and gated now for after hours to give you that more of a secure feeling. The indoor showroom is immaculate!! The waiting room has brand new couches. Its always looks, feels, and smells clean and it also has A/C for those really hot days. While you are waiting for your vehicle you can take a look around the show room, and admire all the cool automotive collections they have there. The owner Dan, is a really nice guy. He knows the in and outs of a vast majority of foreign European vehicles. Although he can work on mostly any vehicle. Its always good to know a guy who can work on those "European special technician required" vehicles. This has been my families "Go To" auto repair shop for years now. Sit back, relax, let the professionals go to work. Let your mind rest at ease. You're vehicle is in good hands at Röhr Auto Werkes!

They left their tool on my husband's tire. Thank God this issue was caught before it came flying…read moreoff while he was driving to work. Keep your loved ones safe and don't recommend this shop and their shotty work! When my husband called the shop they guy responded "yeah we probably left it on there" ... Are you kidding me? He wanted us to bring the car back in... For what? For them to leave more tools hanging from places on the car? They wouldn't even refund his money for the issue that wasn't fixed because he had to get it all replaced due to the damage they caused. Keep your loved ones safe and don't bring your car here!

Once again this shop came to my family's rescue…read more During July 4th week while visiting we noticed the car engine was overhearing and coolant was low. Brought it in and they gave us a quick diagnosis that the radiator was shot and needed to be replaced. They had to order the part and we thought it would take a few days. They had the car fixed ans ready a day later. Awesome service.

After my suv was hit twice within 6 weeks, I brought my 2019 discovery sport here for body work on…read moreboth areas upon the recommendation of two coworkers. Rob & Sarah made the entire experience from start to finish seamless and stress free! My insurance company thought they'd have it for a month, yet they fixed all of the damage and returned my now flawless vehicle to me sparkling and perfect within a two week time frame. I couldn't be happier with the outstanding level of service, friendliness, competency, pricing, and attention to detail provided by this place! The patience Sarah displayed when explaining the entire insurance process to me because I was so unaware (multiple times) is a testament to their kindness and professionalism. They took what started out miserable (accidents) and transformed it into a very happy and positive experience! My suv looks better than brand new (and smells great too lol) so I'm forever grateful to South Shore Auto Collision! Thanks again, Your Very Happy Customer, Jenny

The front of our JEEP LIMITED Fell asleep behind the wheel they did a flawless job the paint was…read morematched right on the color the body lines were straite and perfect we had one other wreck and the car came out nice to.

I purchased Brand new 35" tires for my truck and had front end work done. Spending 3,500.00. 2 days…read morelater I noticed the tires looked like garbage and were defective. I sent a picture to Paul who sold me the tires and he agreed they looked terrible and said he would return the tires which cost 1700.00 with mount and bal. Next thing I know Paul is telling me He needed to contact the manufacturer and send Vin numbers of the tires and he was waiting to hear back from them. He said " I'm not eating the cost of the tires so you have to wait until I make sure they will return them". Sorry but he should have returned the tires and put the money towards a different brand and he should have dealt with the Manufacturer himself and it should have been a question. Not the way to Run a business.

Dropped off my 2015 Ram 1500 based on a friend's recommendation. First time visiting shop. Mark was…read morevery friendly and called me several times to update me on status of car. Got the truck lifted 2" with the Bilstein 5100 shocks on all 4 corners. Also gave me a good price on some Nitto Terra G2's. I ride mostly highway and some gravel. Wanted to keep stock rims but with a larger more aggressive tire. Mark recommended 295/60-20's. Car rides way better now. Much more planted with a very solid feel. Handling way improved. Much better in rain. Hated stock tires. Will be my go to shop from now on.

I would highly recommend G and B Collision! They were very professional from start to finish. Right…read moreafter my accident, my car was towed to the shop and they handled everything each step of the way. Making my experience, stress-free and simple. Everyone who works here is trustworthy and reliable. I am 100% satisfied with the outcome and the appearance of my vehicle after all the repairs were completed. Steve is amazing and very knowledgeable, thank you for your service. I will definitely use their business again!

Always professional work done. Reliable as well. The go the extra mile for their customersread more

I'll give you the bottom line. The car had a couple of minor issues which Less took care of. If…read morehe said he'd call back ..he called back. This is not like a new car experience. The car could have been cleaned first. But again the car runs great. Less did what he said he would do. I paid.. and they delivered a quality product at a fair price. Wat more could u want.....

NIGHTMARE EXPERIENCE DO NOT BUY FROM THIS DEALERSHIP…read moreDO NOT PURCHASE WARRANTY We bought a 2017 Tahoe from this place - dealt with Joe our salesman. The guy did nothing but lie - I even started recording the phone conversations and playing them back to show how crazy of a liar he was with us. The whole experience from the paperwork not being done right , the car not being ready or cleaned when we came to pick up, they don't even put gas in the tank! We had issues with car after ( AC didn't work, roof leaked, had to replace brake pads after they claimed to have just done them... Never returned our phone calls of course. We ended up having another dealership work on the car and said they are known for being scumbags. They tried to go though the extended warranty we purchased through capital motors and it was very limited in what they covered. For example, they covered the new AC condenser ( but wouldn't cover the freon to refill it). They only reimburse up to $100 per hour for the technicians time so you have to pay the difference in what the dealership charges per hour. If something isn't covered in the warranty - they won't cover the technicians time for that portion of the repair. When you are at the dealer, you will see them begging people to leave good reviews. Go back a couple months, they had like a 2 star rating. All the sudden they have 4.7. We are in the process of reporting them to the better business bureau. Hope my review can save others from dealing with this place. Honestly - shit happens and we bought a used car but this place is awful. so many other things I haven't even mentioned occurred. THEY ARE BAD

JULY 2026. Back Again…read more Oil Change New Brakes New Rotors Check Engine Light Done in a day!

This asshole Michael Galarza had my dad and I drive out an hour and a half to buy a car from…read moremarketplace just to ghost us. We've been talking for days, told him I was coming this afternoon, he said okay and gave me the address. After that didn't answer any more of my messages or our calls. His dad was here and clearly knew we were coming. After looking at the car the dad closed the entire shop, gave us Michael's number and left. What an unprofessional shop. Did nothing to deserve this. This guy just lost thousands of dollars. Don't waste your time with him or this shop. Fucked up.

Hands Down the best salesman and staff Aj was absolutely amazing and not pushy trying to make a…read moresale . Loretta in the finance department kind and helpful!! Just so refreshing and excellent buying experience!. Highly recommend

Had a great experience with Alan (AJ) and the team for an out-of-state car sale that I was…read moreconsidering. Very professional, responsive, transparent and great communication - even when we couldn't meet in person. Highly recommend them if you're looking for a car in the area.