I moved to the state about a year ago and, after a couple of months, needed a window regulator…read morereplacement. After some research, I chose Clark's and they didn't disappoint. It was actually a great test case since I had a good sense of the expected cost, yet it was a sufficient enough job to allow room for dishonesty should that have been the case. Their quote was fair, within expectations, and the work was done very well. Since then, I've returned for routine maintenance and plan to keep coming back as long as I'm in the area.

Shannon at the front desk is great. She is very knowledgeable. After the complimentary 2nd opinion…read morewas completed she helped me formulate a repair/maintenance plan based on priority. Then Clark's provided me with a loaner. Yay Shannon & Clark's.

Christian Brothers automotive charges a $99 diagnostic fee to figure out what's wrong with your…read morecar, however, they also identify everything else that's wrong with the car, in order to try to get you to fix it at their service station. Although, I think the people are nice, they have a slight issue, knowing that if you go a mile west of them, in Central Aurora you're going to receive prices 1/3 the cost of this location. I think they would be better off, offering more reasonable prices, relative to the competition.

Now, I took my car in to see what was wrong with my engine as it sounded like it was misfiring…read moreperhaps and the hood was rumbling every now and then. I just had taken the car in not too long ago for something else mind you. They did a level 1 diagnostic to see what was wrong and see what the check engine light was for. They got back to me pretty quickly and gave me the usual list of things that need to be done, the estimate was almost 800 dollars for the diagnostic and to replace spark plugs and other repairs. Which I thought was ridiculous in the first place as I decided to do it myself and get all the parts for 1/5 of that price. Mind you the job does not take that long. Problem 1. I pick up the car and one of the mechanics actually left his wrench on the upper part of my hood. I called to ask about the diagnostic so I know what exactly I'm working with, and the person on the other line goes "oh I've been meaning to call you, on of our mechanics left a wrench in your hood". You've been meaning to ? Like you knew about it and didn't say anything just yet ? Bit odd but whatever, workers shouldn't leave there stuff in customers cars anyways but it was a human mistake I get but jeez. Problem 2. I go to check my hood, found the wrench and I just happen to see definitely something odd with my wires connected to the engine. One of them looked to be CHEWED out by an animal! Obviously, definitely, if not the main issue with my car at the moment !! Of course I cannot drive on it in this condition. Upon closer look I see little droppings from a mouse or rat or some other animal and the left over rubber pieces all over the place near the wire. Go figure. Now, they did not send me any inspection report after looking into my car and they never mentioned not one piece of detail about this issue to me until I looked for myself. Granted I probably should've known before, but the LEAST they could've done was look and mention it to me instead of quoting a price and calling it a day. Left a sour taste in my mouth. I also found what looked to be a candy wrapper near the inside area where the little critter left his mess. Looked to be from a candy bar or what have you now I'm not sure if this was from the workers or something else but I sure as hell don't sit on the hood of my car and eat candy or chocolate. Overall, it was just not a great experience this time around, I'm definitely going to be looking for a new shop, I think they definitely need to be more reasonable with their prices and labor. I hope they can be more honest and transparent about issues in the future with other people, as I felt like I was left in the dark until I looked for myself. Obviously I'm not blaming them for whatever critter came and left a mess but the whole principle of just handing me an estimate without pictures of things or even an inspection report and then leaving tools in my car and giving me a ridiculous estimate for a job that can be done myself is absurd.

Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Prompt response. Phone consultation was very extensive and I didn't feel rushed. Jeff was very…read morethorough and explained everything in terms I could understand. I highly suggest calling to discuss your particular situation with them.

Helpful employees, honest quote, we will be back! Our son's car broke down on the way back from his…read moreinternship - we live in Idaho and he attends AU...we had no idea where to go. They provided a full work-up and worked on our Mini quickly. We will be back to fix the not so immediate issues once he completes his internship.

The receptionist was very friendly and informative. The mechanics were very efficient and did the…read morework quickly and carefully. The prices were extremely fair and they did not try to upsell me and they did remind me of something so necessary, but overlooked as that I needed a new wiper blades. After mentioning that they I was offered the opportunity to replace the immediately and the work was done in less than 10 minutes.

These guys are awesome. Great price , quality work and they back up their work. Highly recommended!read more

Had my brakes fixed here recently. They were able to get me in the same day I called, fixed it…read morequickly, and charged me a very fair price. Max was super helpful and kind, definitely recommend the place and will be going back for future repairs.

We've used Cress Creek for years now even back at their previous location. We are always happy with…read morethe service and work done on our cars. Jon is great, prices are fair and we will continue to go back. Finding a trustworthy mechanic can be a challenge, give them a try.

Kenny, Adam, John and the Team here at Cress Creek Automotive are excellent. They are HONEST,…read moreTRUSTWORTHY & COMPETITIVELY PRICED. In the Automotive industry, there is less and less of shops like these around as the years go on. The knowledge between the team and quality of work is top notch. I have gotten exhaust work done, electrical work, break jobs, oil changes, tire stem issues, coolant leaks, and other more in dept motor repairs. This shop specializes in a wide range of repairs and each of the repairs listed above have held up extremely well. Each repair has been done in a very timely fashion. The team will offer solutions and options for repairs which i really like, it allows me to feel as if i am apart of the process of the repair. Skip the dealer and take your vehicle here!

Gus was very helpful with my BMW! He was able to find then fix an issue that the dealership and…read morethree other shops were not able to figure you. Service was extremely fast and for the price i don't think you could beat it!

Gus is a great guy to work with. Timely response and he did a great job fixing my carread more

They were able to do all the routine maintenance and get me back on the road. They were transparent…read morewith their pricing and listed the items I needed to fix immediately and what could wait. The car runs like a DREAM! Thank you Honest-1!

My exhaust starting getting loud. I come to find out that my exhaust had rusted NEAR the flex pipe…read morewhere it attached to the y-pipe. Honest-1 (the District Manager) tells me that there is a "hole IN my flex pipe" and that the y-pipe is in really bad condition. He tells me that instead of paying $637, I should replace the y-pipe as well because it's not going to last me and I should just pay the $700. He told me I should make an appointment to get it done asap. He kept asking me "how about tomorrow", "how about Thursday"... I asked him to show me the hold in my flex pipe, but he wouldn't. I wasn't feeling to good about this. When I walked in to Honest-1 Auto Care (Ogden and Eola in Aurora), I immediately got a bad vibe. Can't really place it, but my gut felt something wasn't right about this place. Now, I'm female and over 50....don't know too much about cars but my gut had a feeling that because, 1) they would NOT take me to look under my car when I asked them (when they had it up in the air) and 2) the jargon they started mumbling about, trying to confuse me, felt off. I attached a picture of the real problem with my car. DO. NOT. GO to Honest-1. Had I not had that gut feeling and went with them, I'd be out a whole lot of money. They should change the name of their damn business!!! Epilogue: I took my vehicle to a place in Lombard for an estimate on referral from a friend. This auto care that I went to in Lombard took me under my car and showed me exactly what was wrong. He told me that the flex pipe did NOT have a hole in it and it just needed welding. He also showed me the y-pipe, which was in great condition as well. It ended up costing me $180! Please, save yourself some money - do not go to them - and I know the name is attractive and all, but they were all about the money.

Would not go anywhere else they've repaired my car and even gave me a loaner while it was being…read morefixed friendly friendly friendly staff makes you feel right at home and comfortable the only place I would ever bring my car my BMW

I have been servicing my BMW X5 at PerformanceWerks for a couple of years now and have been very…read morehappy with the service. Alex and team are awesome with great technical knowledge on BMWs. I recommend PerformanceWerks for anyone who has a foreign car like a BMW...

Probably the most thorough and conscientious service I have ever had…read more They actually figured something out that the dealer could not fathom. Super nice and welcoming people. .

Super easy to book an oil change for my wife's 2014 Honda CR-v, and the front counter staff, Gary,…read moreconfirmed my appointment quickly in a friendly manner.