After having a very good mechanic friend move away, we entered one of our greatest fears. Finding a…read moreMechanic we could trust. I made various phone calls, read numerous reviews and spoke to other friends and could not decide on a mechanic. We'll unfortunately, THAT day arrived. After deciding to buy The Ultimate Driving Machine (BMW) for its great track record, I think we finally hit the expiration date. Right after the extended warranty expired, our vehicle broke down. Fortunately, we were a block away from Performance Auto when it happen. We now had a dilemma...we were at the mercy of a mechanic, with little options. Fast forward a week, after multiple repairs, the car was as good as new. Throughout the whole process, Carl & Kye kept us informed, at ease and offered multiple options in our repairs. Though our final price was high, it was a result of the parts and work that was done. Carl's prices were fair and competitive. NO WAY did we feel CHEATED. 2 months later, once again about 3 blocks away, our car started acting up. The electrical system started flashing, suddenly we smelled "burnt, rotten eggs" (BLECH!) and smoke started filling the passenger compartment. By some chance, the car once again crawled to Performance Automotive. With a Fire Extinguisher in hand, Mike and Carl braved what awaited them. They opened the trunk and found that our battery had "exploded". Steam, smoke and battery acid everywhere. Mike immediately disconnected the battery. Here we were in dire straights again. 3 days before payday, a mortgage just paid and our daughter's birthday party in 4 days. We didn't need this. We braced for the worse. Once again, Carl and Mike kept us well informed, offered several options and quoted a fair price. Luckily, the damage was minimal. I STRONGLY recommend Performance Auto! Carl is our new GO TO GUY! I will be bringing The Ultimate Driving Machine ($$ Pit) back for regular maintenance as well as my VERY reliable Nissan Titan. TL;DR: Great service, fair prices and GREAT GUYS!!

(Note: I forgot to take a photo.) I made an appointment with Steven to have my car checked for an…read moreelectrical problem. I met Mr. Louis who was very mannerable, Mr. Steven, who I made the appointment with & Mr. Noah who gave me the repair estimate. The shop was nice, clean and the air conditioning was great! RECOMMENDATION: I recommend Performance Auto & Transmission due to their hospitality & manners. I will return for further auto repairs.

Terrible service. Do not bring your vehicle here. Took my son's car for a diagnostic and took a…read moreweek just to get a generic 'diagnostic' (if you want to call it that). No paperwork stating what the issue was or print out of a price quote. They wnded up telling my husband what he had already told them he noticed on the vehicle after an entire week. We had to call daily for an update and everyday was a differnt excuse on why we did not receive a call back.. (internet was down, Google phone was down, mechanics were not in, receptionist came in late). We left multiple messages and requests for call backs and finally got the vague 'diagnostic' after several attempts to escalate. We did NOT go through them to fix our vehicle bc of a terrible initial experience and had already wasted an entire week just trying to get info on what was wrong worh the vehicle and we could have gotten it fixed elsewhere within that time. Waste of $90. Do NOT bring your vehicle here! Very unprofessional and sketchy.

Poor quality of work. Had my transmission rebuild in October 2019. They stayed with my car till…read moreDecember 2019. After 120 miles my car transmission broke again. New transmission business informed me poor quality was done, missing parts put into the transmission. Over charged! Poor quality service. I do not recommend. Only gives you a 6 weeks warranty? That should have been a red flag. Over charged. Will never return.

Ask Chad for a second opinion on work one auto care wanted to do for $3000.00. He just shook his…read morehead and smiled. Most of the work the other guy wanted to do was unnecessary and over priced. Chad did what was needed to be done at one-third the quoted price. Work was completed in a day and a half. Great, honest service.

My daughter is a UTSA student living away from home. She calls me and says her 2018 Hyundai Elantra…read morewon't start but she knows of a mechanic close to her apartment. She has her car towed to Chad Miller Auto Care and calls me to say she needs a new battery and is being quoted $645. I ask her to hand her phone to an employee, and when I asked why this is so expensive the employee raised their voice at me. I asked for a manager and was informed it was Chad himself I was talking to. I would NOT suggest this mechanic. He is unprofessional and perpetuates the negative stereotype of crooked mechanics preying on young women.

I dropped off my 2014 Honda civic because it was leaking oil and the A/C stop working. Sam was…read morereally nice over the phone and let me know what time I can drop it off and how long it will take to diagnosis it. He later called me and told me how much it would be to fix the leak. He also recharged and tested my a/c for leaks. He was my second quote and he is an honest man! He charged me just what the other shop was quoting me to just fix the oil leak. The other shop said I had an a/c leak and Sam checked it and it did not have a leak. I have already recommended him to my friends. I will definitely continue to come here.

Never thought I'd say this about a mechanic shop, but I love this place. Everyone is super nice and…read morehelpful. And Sam is the absolute best!!! We always got our inspections done here and they were amazing, so knew this was the place to come for repairs too. I called back multiple times with questions about a major repair (whole AC kit and flush) and they were unphased and so polite and full of answers every call. Sam took the time to call me back after hours to make sure that everything was set for my repair. They got it down quickly, even quicker than promised and the repair went perfectly, the ac is now super cold and functioning perfectly!!! And at the best price (believe me, I called down the whole list of mechanics). Definitely recommend to everyone and will be back for every repair

My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

The assured me that they could get my truck sunning but in the end they had very little to offer…read more Very much a waste of time and money.

Ill tell you what. Luis is the best mechanic i have ever dealt with, not just saying that. He…read moreliterally saved my engine from a rebuild. Not only did he save me money in the long run, he has my motor running better than ever. This has been 8 years. Luis is the only mechanic for major work I trust. He does the job right. Hands down, in my opinion, he is the best transmission mechanic. What i appreciate about him is how anytime i need some work done, he always finds me the best deal he can. Straight shooter he is. I've had friends ask for help with their cars, and after they see Luis, they've been happy. In short, Luis has been my mechanic the past 8 years. My truck is the same age. Runs great. He is trustworthy, hard working, and extremely knowledgeable. Highly recommend for serious work on vehicles.