In the last 50 years I've had many cars repaired for me at various auto repair shops. I've never had a repair shop call me a week later and ask me if I can bring my car in for a follow-up to make sure nothings leaking and every bolt and nut is tight. Now that's caring for the customer. This shop is above the rest. read more

Martins Auto Clinic - No hesitation, just fix it! - Auto Repair Near Me - San Antonio, Texas

Horrible customer service by the so called manager Jesse. They charged for fluid i never agreed to purchase they just did it anyway and Jesse got hostile and rude when asked why he doesnt communicate well with the customer. They provided false diagnostics after being told my vehicle did not have a diagnostic and said they record the process bit couldn't provide me the video. This place is crooked and will lie to cover themselves. Worst experience in san antonio as far as vehicle repair or service stay clear read more

This is the place to go where you get people who actually care about the service of your vehicle. They took my VW Jetta that had to be towed from another dealer that broke, removed parts from and repaired it. Along the way Jesse Kept me updated letting me know what was happening what they found and cost to fix. It was a pleasure to work with a auto shop where people actually cared about their customer!!! I highly recommend them it, is rare to find a business with their work ethic. read more

I have been coming to Martin's auto clinic for over a year. I am so glad a friend recommended this place. All the work that has been done on my vehicles are great . I'm a satisfied customer. Everyone that works there is very helpful, respectful and they explain the process of getting the job done. My Toyota Tacoma is running smoothly. I'm so happy. I give them a five star review. Thank you. read more

Great experience and great people that do things right. Very transparent, gained another new customer with me!

Once again, Martin's to the rescue. This isn't just a review of their incredible service, but get this: When it was time to pick up auto, the bill was 700 American dollars less than originally estimated. You go to pick up vehicle fully prepared to pay $2400, Chris tells you, $1700. Why? Because it didn't require as much labor as initially estimated. It's a month later, vehicle is running better than ever before, and for the umpteenth time, Martin's comes through. Martin's, quality auto service, reliable, Honest. read more

Do not come here if you have any foreign vehicles, spent 3500 and my car came back worst then I brought it in . He even says they don't have a master technician, which is very unprofessional in my opinion. read more

I called Martin's to see if they could fix my power window problem. Johnny who I spoke to told me the diagnostics would cost 130. I took the car in and Joseph/Jose was at the desk and informed me the the 130 quote was wrong and it was 250. I needed the window repaired so I left it. They were supposed to call me that day or the next with the results. No call that day, and no call the second day by 12:30. I stopped by at 1 and informed the problem was not the switch but in the wiring and were proceeding to locate/fix. Third day I recvd a call saying problem now was master control switch and needed to be ordered 3-4 day delivery so I could come by pick the car up until the part arrived. It was 11:30 then but agreed to come by arnd 5 so they could replace all that was removed. At 5 I got the key and was told car was ready and parked in front. No it was still in the bay. The hood was not fully closed. Joseph proceeded to push on the hood to latch it. I told him it still wasn't closed. He opened the hood to find a fuse box cover not replaced preventing hood from closing. The hood was slammed shut and I then proceeded to drive the the car out. He stated he would call when the part arrived. It may have been a hectic day, and a isolated instance, but that doesn't account for the lack of communication between the guys that answer the phones and the technicians who work on the vehicles, Also needed is a lesson in congeniality where a customer feels that he and his vehicle will be taken care of as if it were their own. Debating whether to take it back to finish repair, but I already paid for the part. More to come. read more

They were wonderful. Honest. And fast! I went in with a problem. They told me it was probably one of two things. One was quick and easy to fix. The other could take a while and would require sending out for a part. It was the easy one. They could have said it was the long, expensive one, and I wouldn't have known any better. read more

Update. I spoke with Chris From Martins on 6/14/2024, in reference to this review and a few more I posted. The conversion was cordial at first. Chris had one concern and one only. He wasn't in the least concerned with the issues I posted about. He informed me the key fell apart in the technicians hand when he went to start the car. He also stated the cost of the coil replacement was fair. He further stated he felt everything was "fair" on Martins Auto's end of the transaction. I that point I informed Chris we felt like my daughter was not treated fairly with this transaction. Chris kept repeating as far as he was concerned we were treated fairly. At this point I informed Chris that this was a relationship that has ended and we'll have to go our separate way. Chris kept insisting he felt we were treated fairly and would I please change the reviews. I once again stated to Chris I would not change the reviews due to the over charge of services, paying for the key ( my daughter had to find alternative means of getting to and from work for 4 days due the Martins breaking her key), and poor customer service with my daughters vehicle. He again stated HE felt the service provided was FAIR and would I PLEASE change the reviews I posted. I had to keep informing Chris I would not change the reviews to the point I became frustrated and stated to Chris that this was now like a bad divorce and we both need go our separate ways and ended the call. Moral of the story? Chris From Martins Auto's Service was more concerned with my changing my reviews that he was with solving my issues. It's kind of sad this happened. Check your receipt and make sure you in fact are treated fairly. Just remember Chris's only concern is NOT providing good customer service, it is changing your reviews. In this instance that certainly IS not HAPPENING! read more

Another great experience at Martin's Auto Clinic! My 2005 LS430 had a Check VSC light, and Martin's staff diagnosed the cause as being the O2 sensors for the catalytic converters. They tried to save me some money at first by only replacing the two input sensors, but the rear sensors needed replacing, too, so it took a little longer. Afterwards, they also found that a heat shield was rattling and causing a lot of noise. Apparently some washers had worn larger holes in the heat shield after all these years I've owned the car, making it a little loose, and that was causing the noise. While at it, they also made sure that all the bolts underneath the car were tightened, and reattached the right front wheel's stabilizer bar that had come loose. I've been using Martin's now for several years and have always felt that I got great service at a fair price. I highly recommend them if you need to get your car looked at. read more

I went to Martins based on their reviews and I was very happy with their service. I have a 2019 Audi that has a defective back up component. Very helpful with a difficult to find part, discussed best and worst scenario on installation and got it done best case scenario. I found their staff to be honest, helpful and reliable. I saved a lot of money off the dealers quote and will definitely be back! read more

Dont waste your time rolling the dice somewhere else. We always live in challenging times, with business cutting pay and jobs makes auto repairs more of a challenge. Fantastic job replacing my rack and pinion to keep my family in the black and working with me on price. Every bit counts now more than ever. Thanks Martin, I wont forget it. read more

Martins Auto Clinic - MY Dodge - Auto Repair Near Me - San Antonio, Texas

Finally did it, took my chevy cruze in for an oil change, tire rotate, and anything else they could find wrong, just to wean myself off chevy dealerships. Trust me, it's just my pleasure to deal with folks like Martin has around. Super friendly, and they don't cut corners to save themselves time. Anyone in the SA area that needs reliable, trustworthy auto care, it's worth the trip. read more

Always such a pleasant and thorough visit. My boyfriends 2016 jeep has been well taken care of as well as my 2006 Volvo. They work with my schedule in taking care of different things at different times. I believe their prices are absolutely worth the quality work and amazing customer service. I live in converse, and this auto shop is worth the travel read more

I had a check engine light on my Volvo XC90. Auto zone told me the code was for a mass air flow sensor. Martin's replaced the Positive Crankcase Ventilation Valve, diagnosed and replaced a broken engine mount, and changed the oil. The next day I drove to work and home, then noticed oil below the car. I returned to Martin's, and they diagnosed a bad part, kept the car to replace it, and gave me a ride back to my house. They later returned to my house to put something on the spot where the oil leaked in order to make it right. They also offer a military discount on labor. read more

Customer service, quality work, fair prices, customer service, and even MORE customer service.... There is not enough time or space in the world to praise them enough. From my first contact with them, to the time they dropped my car off, it was absolutely spectacular! I had my car diagnosed at the dealer and it was going to be an expensive repair so I decided to shop it around and do some research on my own. When I go down the "research" rabbit hole it just means I am going to have a million questions for whoever I am doing business with. I contacted Martin's after hours and got a very rapid response that I was not expecting. I had a bunch of questions and James answered every one of them. Not only was he patient and prompt but he also seemed to LISTEN to me. Their pricing is very fair and on par with most of the other independent shops in town and the quality of their work stands above the rest. The thing that they REALLY excel in though is their customer service. They WANT your business and they care about you. Communication - they are GREAT about letting you know what is going on yet without overwhelming you. They are also fantastic if you prefer electronic communications such as email, text, etc. Bottom line is, James WON my business but the rest of the crew at Martin's KEPT my business. It is literally a team effort and although it sounds cliché, they REALLY do make you feel like family. Spread the word folks - this is the REAL DEAL! read more

I am very dissatisfied with Martin's Auto Clinic. The power steering fluid was leaking from my PT Cruiser. Twice, I brought the car to a local garage that claimed to have replaced the power steering pump and pressure line. But the car continued leaking fluid. So, then I took the car to the North Star Dodge dealership. But the told me they couldn't do the job, and instead referred me to Martin's Auto Clinic, which they highly recommended. So, I went to Martin's, where they told me the problem was the exact same pump and hose, which the local garage claimed to have replaced. Martin's replaced them again. I paid $797.66 for the repair. However, three days after I paid and picked the car up, the power steering fluid had leaked out once more. I took the car back to Martin's because it was under a "Technet" warranty. After examination, they told me the problem was the "Rack and Pinion" component, which would not have been covered by the original warranty. So, I would have to pay more money to get that fixed, and, in effect, throw good money after bad. Martin's claimed the power steering was not "leaking the week prior." Yet, three days after I took my little PT home, the exact same problem had started up all over again. If you've had a similar experience with Martin's Auto Clinic, please let us know. read more

I am SO relieved to finally find an honest shop! Martin and his crew are hardworking , honest, and reliable . I have taken both of my vehicles to him & I can honestly say they have exceeded my expectations. After taking my vehicle to countless shops and getting different feedback from every shop , Martin & his crew finally addressed the issue & did everything in their power to fix it. Great Service! Very nice & diligent. On a different occasion, I needed help installing my headlight & I didn't know anyone else that could help me so I stopped by the shop & to my dismay they were more than willing to take the time to help me install it & make sure everything else was in tip top shape. Never have I ever met such a caring shop! I recommended this place to my sister who was having issues with a car she had just bought & needed a lot of maintenance. She absolutely loved their service and has not had one issue since. I plan on bringing all of my vehicles here and recommending this place to everyone ! If you're looking for an honest , down to the point mechanic, Look no further this is the auto clinic for you !! read more

Top notch. In and out in one day. Diagnosed issue, parts in, replaced and changed oil in less than 1 day. They also checked up on how my truck was driving, after repairs. I will be back for all my car & truck needs in San Antonio. read more

Martins Auto Clinic - Auto Repair Near Me - San Antonio, Texas

Excellent and professional service. They inspected towed-in vehicle, provided recommendations with reasonable rates, extremely efficient,, and gave an NISD discount. They gave honest opinions without forcing any work to be done. My first time here ( as a teacher, I am picky) and I will be returning. read more

Martins Auto Clinic - Business card - Auto Repair Near Me - San Antonio, Texas

I never suggested they should blow in the breathalyzer. I did suggest that they did not need to access the breathalyzer to fix the oil leak!!!! Then I was instructed to come get the car and hung up on!!! This business has a great way of picking people when they're down! read more

I just wanted to let people know you can trust your vehicle with Martin's Auto Clinic. I called to make an appointment at my regular car dealer for a problem I was having with my truck. They couldn't get me in for 3 weeks. I went to Martins, and they said bring it in right away. My truck was fixed the next day. The price was very reasonable too. Great work at a great price is truly my motto for them. Mary Turner read more

Honest Reliable Service!!! I first reached out to Martins through Yelp. I got a quick hassle free response. I was so worried I had major issues with my Cadillac. They made me feel at ease before I even got it to the shop. The shop was nice and clean, very friendly knowledgeable staff. Offered me refreshments while I waited. They provided me with a shuttle to and from the shop. I received frequent updates, very thorough explaining all of the repairs, cost of parts/labor AND educated me on future maintenance. Professional Honest Customer Service!!! They really did go above and beyond to take care of me and my vehicle. No one likes going to the auto shop but these guys made it a very good experience for me. I will be back and I highly recommend them! Thanks for taking care of me. read more

So I'm always skeptical on going to a new mechanic shop because the bad experience I have had at a few places here in San Antonio. SO my brother is a certified Master Mechanic,and he lives 800 miles away but he did some research and found Martin's Auto, so I read the reviews and they were all good, and I'm all about reviews. So I took my car in and told them I knew it was leaking coolant but not sure where from and the exact problem.So Mark told me he was going to look at it and would call me in few hours, and he did and I didn't quit understand so I had my brother call and Mark explained what he did and what he needed to do. So after having the car 1 1/2 days my car was fixed. So to sum it up this place is great, Mark was awesome Thanks A lot. And I will now have me a Mechanic shop:) the price was not to bad either. Appreciate you guys fixing my car, and also talking with my brother!!!! Oh and washing my dirty car!!:) read more

I was tired of being taken advantage of at the dealership, no real flex in pricing and if you go aftermarket kiss your warranty goodbye. I've been screwed over by independent mechanic shops in the past so I'm always weary of where I take my car. I took my car to Martin's for my a/c but the problem went much deeper than that, but I already had known that. The cool thing was Jesse wanted to take me into the shop and actually show me what was wrong with the car. A lot of the time when a shop finds additional problems they want to tell you the cost but I never get to physically see the issue. Not at martins! They take the time to show you and explain what issues can come of it if not fixed. My job ended up being costly, $2112, but after seeing it with my own eyes I knew it had to be taken care of. Jesse sent me an invoice via email and I signed off on the work. It took about two days to complete and they test drove it to make sure all was well. When it came time to pay I was informed that my out the door cost was $1902, they were able to save me $210 and my car drives like it's brand spankin new! I'm impressed by yhe professionalism and the transparency of this shop. The customer service was fantastic and I even got text updates with pictures to let me know how things were going! Oh, did I mention the 2 year/ 24,000 mile warranty? It covers parts and labor and is extended from coast to coast meaning other shops within this system of warranty will repair my car if need be! Its safe to say that Martin's left me with a good impression and I don't think I'll be going anywhere else. read more

The only place I take my vehicles. I really want to know what's wrong with my vehicle when I take it in. Martin's does a great job at a fair price; they diagnose your problem and let you know what's wrong before you spend $$$$ on it. I recommend them highly. read more

Great service! I went in for a brake check and got a very honest diagnoses and the work was done the following day very quickly. Even got my truck back washed and vacuumed! read more

Very reliable. The price is very fair as well. I will refer all my military friends here for their auto needs.

My first point of contact was Chris, who was both professional and personable. Ever leary of new auto techs, my first visit went painlessly and I actually ended up spending less money than originally quoted. Their time estimates were accurate and I felt like my car was in good hands after my first visit. I was referred to them by word of mouth, which I find is one of the best ways to find a mechanic. Thanks for your reliability and honesty with my car Chris and James, keep up the excellent work :) read more

Definitely recommend Martin's Auto Clinic. I've been in search of a good mechanic/garage in San Antonio for a while now, and Martin's is easily the best I have found. I was doing brake work myself and ended up ruining one of the calipers on my car, which caused the brake fluid to leak. Took it to Martin's with no appointment and they had it fixed and ready to go by the end of the next day. If you're on Yelp trying to find a good place to take your vehicle just go here. read more

I brought my car in without any appointment for an oil change. They topped it off with other fluids, too, and checked if my car is okay. And most of all, they didn't try to sell me anything (unlike Midas or Jiffy Lube that would try to sell you anything like air filters etc.). Highly recommended! read more

This shop is not recommended at all. First, they bait you when they are recommended, so you think "They must be good!". No. They are only good at scamming customers. We took our car there to get the power steering fixed since it was leaking. They claimed it was fixed. We trusted them, so we took the car home. We asked about warranty and the guy said "Sure. It's in the paperwork.". Well, it was still leaking and after 3 days we took it back. They claimed it was something else, so we would have to pay again for this new problem that is not covered under their warranty. We paid over $1000 and we felt cheated and scammed when they wanted more money to fix the problem that they originally had fixed and they claimed it was under warranty. Do not go there. They misdiagnosed the problem. They hand you a fake warranty brochure, that doesn't even have their name on it. When you pay and sign, you are only signing and agreeing to the service performed not that you are getting a warranty on that service. Beware! Fake! Scam! They even have a BBB sign next to the counter, and when we called to file a complaint. Guess what. They are not even associated with them. We filed with BBB anyways. So we have to wait and see the results. If you are not signing a document that has your make and model of car with specifics as to what the warranty it covers, YOU DON'T GET A WARRANTY! That's the loophole. A very common scam. Sad that they are doing it and sad for all the people that fall for it. Oh, and the guy can't even look you straight in the eve! read more

Came here bc of the reviews and was not disappointed! Every employee was professional and welcoming. I had my oil change done here and my radiators upper and lower hose replaced. They even washed my car! I'll definitely come back for my cars next service. They also offer 10% for military. As well as a ride back home and pick up at not extra charge. Thanks guys! read more

Martin's Auto Clinic provides top notch service with focusing on Quality first along with a fair price! If you are going anywhere else other than Martin's Auto Clinic you probably are being over charged. read more

I'be been looking for an auto repair shop that is honest and receptive to the vehicle owner's views and opinions. I found it at Martin's Auto Clinic! I had my car towed in and spoke with Martin the shop owner about what I thought was the problem. He agreed with me on the spot. When I went to pick up my car there were no extra charges. They did a quick and correct repair. I'll definitely be a return customer! read more

Seriously Martin's is, in my experience, the best place to take your car in San Antonio. Amazingly fast and professional service. After calling several of their competitors and getting multiple varying quotes, Martin's was among the most reasonably priced. I arrived at 8am and they were able to check out my Jeep and diagnose the problem within 30 minutes. They explained the problem and gave me several options, all were very competitively priced. They gave me a ride home, I live pretty close, and within a few hours they were done. I cannot express how great my experience was. I have dealt with four other mechanics in the San Antonio area and none of them were as honest, professional, thorough, fast or courteous as Martin's. read more

Martins auto clinic was recommended by friends when we moved to San Antonio from overseas. Our car had been in storage for years and needed a little bit of work. Martin and his staff have given us fair pricing and honest opinions about what actually needed to be done when another autoshop was dishonest with us. This is the only place we will give our business with our car. We highly recommend them. read more

After recently moving to the San Antonio area it was hard to find a good, honest, and talented mechanic. James, Chris, and the rest of the mechanics went above and beyond to fix my vehicle in a timely fashion. I will definitely be using Martin's from now on. read more

Martin is awesome. I took my old S10 in to get checked out, got some bad news that it needed more repairs than what I had expected. He offered to buy the truck from me, and called some of his contacts in town to see who could give me the best price. He didn't charge me for the visit and even called a week later to check up. Awesome friendly staff. read more