Service desk person was very nice and looked up a certain bulb I was looking for and found it, and…read moreordered it and the bulb was there in a few days. Great service I think.

I enjoy the selection and quality O'Reilly's gives to its customers. I had a good overall…read moreexperience with management, which made my visit. Certain employees need improvement in customer service.

Jose me atendio muy bien y me ayudo a conseguir un buen mecanico para arreglar mi carroread more

They said they don't replace batteries that are in the trunk of the car. Also stated that they…read morewould have to reset the computer if they replaced it. They know where the battery is, know they need to reset computer, they are an autoparts store.. why not just replace the battery.

Cool place had to buy 3M adhesive for the mirror case that came off at the car wash down the streetread more

These people do not honor their warranty. Very rude and unprofessional. I bought a part that did…read morenot work and was was treated rudely by a punk

I just found Penney's Towing card in my wallet and was reminded I needed to review them!…read more The team at Penney's saved the day when I crashed my car into a ditch during a snowstorm this past January. It was scary and a cop came and called Penney's to tow me out. Unfortunately, my car was totaled, but the entire team I dealt with (Ken Jr. in particular was great help!) was compassionate, patient and explained everything that happened to my car with me. If I lived in the area, I'd trust them with my car any day.

Great service and great prices. They will beat any written estimates from any shop. Always busy for…read morea reason. Thank you Zeus auto stop

Words aren't enough to describe how great Zeus is…read more When we lived in the area, we had struggled to find a decent mechanic. I know very little about cars -- but enough to price compare, and to understand what my mechanic is telling me or how to research it myself. Zeus has been a godsend that we've continued to travel to years after moving much closer to Boston. He takes pride in his work, and it shows! Most recently, our aging Mazda was making a grinding noise when braking (and/or slowing below 20mph). But the noise was not always present. We dropped the car off on a crazy Saturday morning -- and within an hour, got a call that it was all set and we could swing back in. They had done the oil change, but didn't have time for the "repair" needed for the noise. That said -- it was just gunk built up because the car sits around unused most of the time. He took pictures to show us, explained why it happened, why we hear the noise, and a few ways to help it prior to coming back in for a repair. When I asked for the repair price, expecting the worst -- I was dumbfounded. I don't know how he does it, but prices are always well below every mechanic we've been to. He doesn't push unnecessary work, loves explaining everything -- and makes sure you truly understand. Unless we no longer own cars, or move hours away, we'll continue to look to Zeus as our one-stop shop for anything car related.

brought my vehicle for tints. I requested 35% tint. They finished the job, however, comparing the…read morework to my friend's car, (he has the same model, same 35% tint), his shade was slightly darker than mines. He showed me his receipt, from Boomers audio, in NH and confirmed the % tint. However, my receipt from carisma showed no such details apart from the services provided. I went back to carisma to inquire about my tint % and below is are the details from the response(s) I received from the owner: 1. They provided me with 40% tint. When i requested 35% 2. When i asked about why 40%, i was told that my factory windows are by default tinted by 5% so they use 40% for a final tint of 35% 3. After the fact that my tints were not the percentage i requested, ( confirmed with my dealership the windows were NOT tinted 5%), the owner stated that for me to get the darkness what i ORIGINALLY wanted, he would have to charge me the SAME price for the work as well as an additional charge for removal of the wrong tint that they installed!!! A month had not passed, but carisma conveniently states on the receipt , which does not detail the product provided, that refunds on services is contingent on owner approval. So it was obvious that i could not go that route of demanding a refund . It would have been a nice gesture to at least meet me halfway with a reduced cost for the service, considering that their explanation of their tints was given to me after the issue was brought up. I am instead using the money to have the tints service done the right way with honesty and integrity through boomers audio in merrimack, NH. They even offered a reduced quote of services when they heard my story. Hopefully this review can be used as a tool for service improvement for carisma and to ensure that any customer will not have to have the feeling that i had upon purchasing a car service or product. Nakwesi

Ron and his team are fantastic. Will definitely use them again in the future…read more They get their work done in a timely manner for a great value.