I've passed by this place so many times, never knowing that this year would be my first time…read moreactually stopping in. I normally go to Jiffy Lube (when they want to act right) to get my emissions test done. If you live in Georgia, you know the whole song and dance we have to go through every year just to get our tags. I called two Jiffy Lube locations -- one told me their machine wasn't working (hard eye roll, because that always seems to be the case), and the other told me no one was there to do it (another eye roll). I was on a mission to be on time with my registration this year. I wasn't about to pay another late fee this year like I have in previous years (don't judge me! ). So I kept calling around and came across this place. I saw the ratings were good and that they actually had someone there, so I drove right over. I was a little taken aback at first because I'm used to getting out of my car and waiting inside while they do the test. Nope -- not here. You stay in your car, which honestly isn't bad at all. The gentleman who helped me (I wish I remembered his name) was great. He was polite and kind. It was raining and a little chilly that morning, but that didn't stop him. He got everything done quickly, and I made sure to blow my horn once he was inside because there's a sign that says to honk if you received great service lol. So make sure ya'll honk! I'd definitely consider coming here again. I even brought my laptop thinking I'd be waiting forever, but I was in and out and back home in time for my meeting. I highly recommend this location. Keep up the good work!

Currently in the Bay today at Smyrna's Take 5 and I received amazing service all around! Thank you…read moreto the gentlemen that greeted me warmly & timely took care of my oil change! I'll make sure to make this my neighborhood Take 5! *Honk Honk*

Avoid Mavis Tire at all costs -- they will waste your time, take your money, and disappear when…read morethings go wrong. On July 1st, I scheduled an appointment for new tires after being explicitly assured they would be shipped from another location and installed by 10:00 AM. I arrived at 8:00 AM sharp -- only to be told the tires wouldn't arrive until 2:00 PM. I had to cancel my entire day of patients, losing over $1,000 in income, while still being charged more than $1,700 for the tires. Since then, I've tried multiple times to contact the regional manager, Ebony, and have never received a single call back. Corporate offered me $25 off a future service -- a laughable slap in the face after the financial and professional damage I incurred. The store's manager then told me the best they could do was 25% off a $200 alignment. To make matters worse, just one week later, I experienced another flat tire -- despite having driven only between work and home and avoiding any risky terrain. The nail appeared to be brand new when they "found" it and showed no signs of wear like it had been driven on. What's worse than the lack of professionalism is the complete lack of accountability. Mavis clearly does not care how their negligence affects working professionals, their schedules, or their safety. Their customer service model is to overpromise, underdeliver, and ignore complaints until the customer gives up. I will never return, and I urge anyone reading this: if your time, your money, or your safety matter to you -- go anywhere else.

We had an excellent experience with Mavis Tire & Brakes. They went above and beyond to help our…read moreout-of-state college student during a stressful situation with her vehicle. The team worked her into their schedule quickly and performed a thorough inspection. They clearly explained what repairs needed immediate attention and what could safely wait, helping us make informed decisions to get her back on the road safely. We truly appreciated their honesty, professionalism, and genuine care. Highly recommend!

I went here right before the holiday season and got my oil changed by Jordan. He checked all my…read morelights, brakes and made sure my car system was reset indicating my oil change was complete. It didn't take him long at all despite it being a busy Saturday weekend before Christmas. I've been to this location before and they always do a good job. I highly recommend.

I have been here a few times, always great experience. The last time I called within an hour of…read moreclosing and Tom told me to get the car over by X time for their last service and I got it done! He was very attentive and comprehensive, he also noticed the windshield wiper could be updated (and thankfully we found one and he put it on for a very reasonable cost), and was patient with my questions. I was done in 15-20min and happy to get this checked off.

Car was serviced for an oil change. Team was knowledgable and my service was f…read moregreat. I will definitely be back

The s here is what you need to be successful in a business. Very welcoming and helpful with…read moredifferent pricing options. Did such a great job on my wife vehicle that I brought back my car the same day. I also signe up for the unlimited monthly service.

Good place to get your oil changed. Friendly service and you can tell that they care. I was a…read morelittle sad to see that the guy who used to change my oil. No longer works there. However, I will still continue two patronize this place, as they are very good at what they do and friendly.

Went here twice, had to go to another place to find out they were leaving my oil filter cap off…read more Could've been major issue if I never found out, thanks guys

The worst mechanic shop in Smyrna/Cumberland Area. I highly do not recommend. The receptionist is…read moreslow and deceitful about Diagnostic Fee. The manager is racist, rude and ridiculous. If you want to be lied too, swindled out of money, talk to a racist manager or Jason the incompetent receptionist please visit here. You'll regret it. Now if you want to deal with a reputable company, professionalism, compassion and people who enjoy their job, VISIT MIDAS off of Holcomb Bridge Road. They are pleasant. They asked me why did I take it to Cobb Galleria Automotive, because they are not good. Again Visit Midas people:)

I know a lot about upkeep and maintenance of cars, being a LONG time Transmission Rebuilder. I'm…read moremuch older now and can't do some of the things over the years I took for granted. Though they did the Job as they should, I was not impressed on how they treated my '03 Mustang GT. Scratched the underneath of the Front Spoiler that I warned them about, and the gobs of greasy handprints on the Driver's Door! The respect shown toward my car, was appalling. If you really care about your cars as we do, make SURE to tell them HANDS OFF, or at least clean the areas you put your hands on. There were other issues talking with them, along with calling me a LIAR. So, onward we go to try some other Shop. Too bad for us.

A simple tire change and ended up being a 3-4 day process. I was given attitude when i complained…read moreabout the scenario and not ONCE did they offer some type of reimbursement or coupon to ease my frustrations. When i contacted customer service about the issue they offered me a 10% discount to be used at the next point of service which i could've got off Google my dang self. I've never been a big Pep Boys fan and this is just another reason why. They don't care

So I am here at Pep Boys, hoping to make this my go-to maintenance shop for my car. Alex worked on…read moremy car. He changed my brakes! Thank you so much Alex! Troy? Troy is amazing, we love Troy, absolutely. Energy is positive and Troy and his team are taking care of the women in GA. They are trustworthy and they mean business. Ladies, come here.

Great service, and I was in and out within 15 minutes for an oil change. They accepted my coupon…read morewithout pushback. Shout-out to Leo for providing service with a smile. I would mention the other staff names, but I didn't catch them. You've definitely gained a repeat customer.

The manager and tech were very welcoming. I was in and out in a matter of 15 minutes for an oil…read morechange. I will be coming back for my next oil change!!