I have always had good service here. These guys will literally bend over backwards to find you what…read moreyou need. I was looking for a special switch the other day and a guy came out to the rack I was looking at to help me. It wasn't there. He said he thought he knew where one might be in the back. Another guy looked in a book and found the part number and description right away. Looked it up on his computer and found it in the back right away. Another time I had arrived just as the last guy had closed up and locked the door. I asked if the store was closed and he asked what I needed. He said " Ya we have that " and unlocked the door. I said - but your register is closed out too isn't it ? Ya but that's ok ! MAN ! I couldn't believe he would open back up for me !!!! I will never forget that!

5/12/23 Husband and I came from Sac for Mother's Day weekend. Stopped by to get an oil filter and…read moreoil because my husband always does maintenance work on our cars whenever we are in town since my parents have a house and we live in an apartment up in sac. Unfortunately my husband was the unlucky individual who was sold an oil filter that had an old blue dented, scratched up, used Subaru filter in it. He had not seen the box until a few hours into us getting situated at my parents house and him doing the set up for the oil change. Husband went back with the used filter he was sold and told the staff there. Staff there said there wasn't anything they could do for us since they couldn't confirm or verify that we had not changed out the filter ourselves since it had been a few hours since we had left. The staff that sold my husband the box said "I don't remember the box looking that way" when he gave it to my husband. My passive husband spent another $40 for a new oil filter and came home and told me what happened. I was furious. Told my parents the situation. My parents tried to call them to tell them the situation and were refused once again. My husband has literally bought all of our oil filters and his car maintenance stuff at this store. He has his number linked to an account there with all of our past purchases. Just won't be going to support this store any longer with the ordeal we went through. Moral of the story, just make sure you look into the oil filter box or any other boxed item you buy in the store before you walk out so you don't face this unlucky situation like us.

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Things started off good (as they usually do). I purchased almost $2500 in products with install…read more Everything was good, worked well. Then the pioneer deck went into a boot loop, brought it in and because I was just over the warranty (by like a month) it was my problem. To make the situation inflammatory was when I swapped my door panels and found SELF TAPPING SCREWS HOLDING UP MY DOOR SPEAKERS! I was beyond floored at the complete disregard for the quality of the work. I will never endorse or do business with them again.

I needed my stereo rewired, Jose was able to help me out, told me what it needed and got it done…read more Friendly staff. Sounds great!!

I bought a brand new tractor and RTV in November of 2018. I'm a 50 year old man and plan to use…read morethem on my property. I will never buy another. My truck is over 23 years old. I say this because they have my money and most businesses are done if there is no repeat business. There was a problem with the tractor delivery. Kim fixed it. I had questions, Kim answered them. I broke something expensive, Kim covered it on warranty. The shop helped me unstuck an auger for 45 minutes. No charge. No waiting. I may not buy another tractor, but I'll steer others to this dealer like my Jamestown neighbor steered me to this dealer. Thank you Kim , parts, and shop. Dave L4701 and RTV 1120

This mechanic will get the job done most of the time and quick, however, the owner needs to take…read moresome social skills/communication classes. I have been here 3 times and most of the time he acts very disinterested with an attitude in his tone of voice. I cannot ask a simple question without feeling dumb or like he doesn't want to be there. Prices are not great but the speed of work makes up for it.

Towed my Chevy truck in on a Thursday late afternoon and they had it back to me in one week exactly…read moreas promised. The transmission works perfectly, was able to take my truck camping four days later. They called me with regular updates and were easy to work with and very affordable. They offered a one year warranty on their work. I'm impressed. These guys are my new go-to auto repair shop now!

Great service and respectable pricing! Really went above and beyond in helping me understand the…read moreproblem with my care and how to better maintain it so I would have less problems in the future. It was the first time I a long time I didn't feel like a mechanic was trying to upsell or get more money from me, mechanic knew I was in a bind and really tried to keep costs low as possible. My car was in and out and I even waited in lobby with a delightful little girl! :) Office staff was nice and chatty and overall my experience was amazing which can be really hard to find now a days.

Congratulations to this shop for officially winning the award for worst automotive service on…read moreplanet Earth. Seriously, if there were a Hall of Fame for incompetence, these guys would be first ballot inductees. From the moment I walked in, it was clear customer service isn't just bad here--it doesn't exist. The staff looked at me like I had just ruined their day by daring to bring them business. I asked questions, they rolled their eyes. I called for updates, they dodged my calls like I was a debt collector. Professionalism? Nope. Accountability? Not a chance. They told me my car would be ready "in a day." Apparently, in their world, a "day" actually means "over a week of excuses, lies, and waiting." And when I finally got my car back, guess what? The original problem was STILL there--plus a couple of new issues they generously "added" for free. And then the cherry on top? A bloated, mystery bill with no explanation. Like, wow--thanks for nothing! This shop is basically a black hole where time, money, and vehicles go to die. If you enjoy being scammed, ignored, and disrespected, by all means--come here. Otherwise, do yourself a favor and drive PAST this place without even slowing down.