I stopped by to purchase a couple tools. The parts are usually fairly easy to find. I look up the part online ahead of time which tells me the availability and location in store and I usually find it as described. You always get greeted as soon as you enter and the staff is usually friendly but always helpful with looking up a part or finding it in store or checking other locations. In my experience they've always been helpful when stopping by for assist with testing my battery and transmission and other small car checks or non invasive part changes. The tool i purchased on this specific trip ended up not being what we needed and since we have an account (w/phone#) I came back the next day and returned it without a receipt and no issue as they were able to find the purchase history with the number. read more

I'm still thanking God for Fred, Macario, Alicia and anyone else working 16-17May. Only thing I know how to do is change a tire, so when my Mazda started misfiring in LA and became unsafe to drive, I was very stressed. My lil family drove up from San Diego for the day and suddenly found ourselves dealing with car trouble. The team at this AutoZone turned what could've been a horrible weekend into something I'll always be grateful for. They helped us troubleshoot the issue, Macario changed my spark plugs and ignition coils, everyone answered each question I had without ever making me feel dumb for not knowing much about cars, and even gave us advice and mechanic recommendations. They were patient, kind, and genuinely willing to help complete strangers who were stuck and overwhelmed. It's rare to come across people who care that much. I can honestly say this team felt like a blessing at the end of a really rough day. If I could vote for "Best AutoZone in California," this would absolutely be it. Again, Macario, Fred, Alicia and anyone else working the evening of 16May through 17May afternoon, thank you! read more

Sadie was really helpful! Had a check engine light come on my 2019 Nissan, brought it in to see if I'd get lucky. Little did I know it was Sadie's 2nd day! She took the scanner and within 10 minutes helped me diagnose and print out the issue. Very happy with her cheerful and friendly attitude. Previous visit was turned away without much help at the same shop. Way to go Sadie read more

Customer Service was excellent. Alicia was able to provide me with diagnostics for a system test, battery test, starting system and charging system. She was quick and efficient. The staff inside were also nice and helpful. read more

Made a quick stop for some fuel injector. I was assisted by Ariel. He immediately asked if he could help me. It was obvious I had no idea where to find what i was looking for. He asked me a couple of questions and made a recommendation based on the mileage of our cars. The store was empty and was treated like a VIP. The manager was also working and engaged as well. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Alhambra, California

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I have been coming to the AutoZone Auto Parts buying parts for my two cars for years since I began to drive and fix my cars. The one thing about AutoZone is their price on parts,oil,fuel injector cleaning and many other items they for your car. They staff are very knowledgeable in every part of a car and truck and what of oil you use on your car and truck and they are very friendly. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Alhambra, California

Way too many snowflakes on Yelp! Autozone crew are not mechanic certified! If you get hurt from their honest advice then don't ask, just go to ihop and get your auto parts there! read more

I went in there Friday night. I explained to the clerk in Girl language describing the problem with my battery. He understood me within a matter of seconds he was ringing me up with the cleaner needed. This clerk went outside and cleaned up the battery himself for me. I pointed out another concern and feel at ease now that we have discussed it. I appreciate outstanding customer service and sales associates with product knowledge. I recommnd this place and I will be back. read more

Fred the manager was super horrible I bought a battery the day before but it wasn't a good fit for my car. The store was supposed to email me my receipt but I never received it When I went to exchange my battery for a different brand I was questioned for returning. He made it feel like I was trying to scam the store. Asked me for my ID, my receipt. I have multiple credit cards so I didn't know which one I used and he made a comment at me like ohhh you don't even know which card now?? All he had to do was scan the damn bar code and would have seen it was purchased from this store a day before. Instead he gave me the runaround. Super pissed off he made me feel so terrible. At the end he refunded me for the battery and I bought a different one but his attitude needs to change Never coming back to this location read more

The sales person was Alicia and I was amazed how quickly she was to help and I'm now going to stop going to O'Reillys.

This is the most honest auto parts place I've ever been to. They didn't try to upsell me or trick me into buying anything I didn't need. On top of that, they helped me with my car battery and patiently explained everything I didn't understand. Super helpful and respectful staff. Highly recommend! Five Stars read more

Thank you to Robert for being extremely helpful and efficient. He is one of the kindest customer service professionals I have ever encountered. I came on my lunch break to buy a bulb and fix my headlight so I was pressed for time since I had to go back to work. Robert went above and beyond by offering to replace my bulb for me and doing it under 2 minutes. He made sure everything was running smoothly before I left. Thank you Robert for making my first Autozone experience awesome (: read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Alhambra, California

Part of their service can be yo check the juice in the battery which the guy did. A print out indicated next steps. Unfortunately, couldnt do next step with them but at least know the underlying problem before going to mechanic read more

I needed a battery so I was looking on line and I remember Auto Zone in Alhambra on Commonwealth. So I bought it picked it up and they even installed the young man was so nice and polite and did a very good job I was so happy with all the staff. Auto Zone is a 5 star business. ‍ read more

Hi. Coustomer When you buy the battery from AutoZone. Please check the date made, or test. Because I bought new and I installed not good battery. Only I trust AutoZone. When you buy the battery please check. read more

Went in for a headlights. Robert went above and beyond and installed it. Amazing customer service!

Great service. Women helped us replace the battery on my girlfriends Honda Accord and was really helpful and kind.

Staff is friendly and they carry a good inventory of all your auto parts needs every time I've been here, the workers have always been more than helpful! read more

Fred is terrible, or whatever his name is that was answering phones. He was rude and condescending when I was inquiring about car parts. Would not recommend this location. read more

Customer service was terrible, rude and unprofessional. Came it for 2 items had the app and sku numbers pulled up & the worker swore they only had what was out on the floor until I showed him that it was in stock . He proceeded to give me attitude the whole check out process because he was in the wrong . read more

Good service fast and reliable Found what I was looking for and even did a quick return and refund no questions asked read more

AutoZone Auto Parts - AutoZone Parts store - Auto Parts & Supplies Near Me - Alhambra, California

09/05 1:30pm Just walked into this store...4 employees im the only customer. Stood AT THE COUNTER there for close to 5 min without being greeted or asked help. I literally had to make a comment out loud for someone to ask if I needed help. I walked out. It's like I was a ghost lol. Who's paying this staff to lose money??? read more

I needed help getting new windshield wipers. The product in their book did not match my previous wipers. I picked a pair that I thought might be suitable. I asked the employee if they'll fit. Buddy just said no and stared at me. read more

This is the worst autozone I have been to I was having problems with my car I needed my battery to be checked the employee told me there machine was not working and they told me they would not help me with my battery until I made a purchase they also told me what's the point of them checking the battery if I was not going to purchase from what I know checking the battery is supposed to be free read more

I'm giving this Alhambra location a 5 star review. Two of the store technicians (Robert and Alexis) helped me tremendously with a Service Engine Soon light issue my car was experiencing. They ran a FREE diagnostic on my car and pin pointed the issue and knew what part I need to purchase. They even showed me how to replace the part. My car is now all fixed and I didn't have to take my car to a mechanic all thanks to them. read more

Ordered the wrong part online. I was surprised that I could find Mercedes Benz parts for a 2008 car. I was able to return it easily. Great customer service. read more

My daughter was terrified due to her car not starting. Coming from Westwood from work I told her to come over to my place and we'd go to Autozone on Commonwealth. She agreed. When we got there the wait wasn't to bad. We were help I explained the problem and the Young man said I can check your battery and charging system. As he said, and it turned out all was ok with her car. She more than likely left something on that drained the battery. Honesty is so important and key. This place is on my Thumbs up places! Great Job Autozone! read more

Sold me a returned package of bulbs. Swapped out my dead bulbs with the new ones I purchased and only one was working. At this point I thought it was a relay or harness issue so I took my vehicle to Pep Boys for electronics diagnostic for them to tell me the "new" bulb was the issue. Paid Pep Boys $60 to tell me I had a bad bulb because AutoZone decided to resell someone's return that was obviously broken. Will never return as I have lost trust in them to sell me a working product. Always check your packaging before you leave the store. They turned a simple thing into a very expensive process for me. read more

I went to AutoZone to change car key battery. I paid battery only and labor free. I went many times before for car battery, oil, rain wipper,.... Staff were helpful and friendly. read more

I went to check my battery. Unfortunately one of the manager (Asian guy) was there. I say hi, he never replied, then I asked if he can check my battery. He cut me right away saying "we don't check Prius batteries". No body was at the store. He really looks unhappy with his job. I'm so sorry for him. Then, I went the one on El Sereno, the manager helped me out and it was a completely different story. He checked, helped and installed a new battery for me. read more

I was very overwhelmed and I really needed a new battery for my car. I called my roadside assistance but all they could do in the moment was jump my car to get me to autozone. I called ahead to make sure they could help me install it and that they had the battery I would need. Once I was there, Matthew helped me change my car battery in the rain. I can not express the amount of gratitude I have. I know the rain sucks and working retail is hard and I am grateful that he was so kind. 5 stars for Matthew. read more

Want to let the customers know. Auto Zone in Commonwealth and Atlantic (Alhambra) close at 9p not 10p as stated.

My mom and I have been loyal customers and have been coming here for over 10 years to shop for our car parts. They used to have a 5 year warranty for their car battery. Now it's 3 years as of two years ago. The duralast brand they carry are not as good as they used to be. The car batteries used to last at least 4-5 years, now they only last for about 1-2 years. Their customer service with their employees have gotten worse over the years. Since during and after the pandemic "lockdown", it's always a hit or miss with the employees. Sometimes you get a very helpful person and other times you get a person who has no idea what they're doing. Going back to the car battery, every time my warranty is up, I make sure I get their corrosion protection washers, which you have to pay extra for. Prior to the pandemic, I've always had nice people who helped me swap out my car battery without any issues even if there's a little corrosion around the washers or somewhere around the battery. During the pandemic they told me that they changed their policy and was unable to swap out the car battery for me. Which is fine because covid was new at the time. They were nice enough to show me how to swap out the battery with the tools they lended me. This happened once during the pandemic. Once the "lockdown" was lifted i don't know if it's the lack of training they have for their employees, but the service has gone downhill. They don't approach you if you need help. The employees are too busy chatting amongst themselves. When I repurchased a battery with the warranty, the person was nice and she helped me swap out my battery without any issues. It took a while for her to get to me because she was helping out other customers and there were three other guys in there just chatting and doing nothing who said they didn't know how to swap out a car battery. This car battery lasted for a year. When I went again today, a year later, there was a little corrosion on the handle bar that holds down the battery and the employee named Angel refused help me. It's not like the corrosion was around the washers, it was on the handle bar. I had to pay for a whole new battery then drive back to my mechanic to swap it out, and bring it back in order to get my full refund. What's the point of offering the service when these new employees are afraid of a little corrosion? Since I have another 2 years on my warranty, we'll see how long this battery will last and how the next employee is. When this warranty is up and my battery dies, I'm taking my business elsewhere. read more

AutoZone Auto Parts - Their duralast car battery only lasted for one year this time. - Auto Parts & Supplies Near Me - Alhambra, California

Excellent customer service from the staff there! Matt was very friendly, honest, and helpful providing good advice, properly replacing the car battery, cleaning the corroded old battery first and then put in the new one. They install the car battery at no extra charge. I called in earlier in the day if they were able to replace the battery, they said they could but to come in the later in the evening. When I went in the evening, they were able to help replace it right away. There was a $22 core charge but it was deducted if you give them the old car battery which is a win-win and convenient situation. Replacing the car battery also required tools, sprays, cloths, and supplies which would cost more if one did it themselves. So I really think replacing the car battery at Auto Zone was the best! Excellent customer service and reasonable price! No cost in labor which is also incredible! Big thanks to Matt and the staff at Autozone! read more

Thanks Miguel for great customer service, sharing your know-how, and even helping us install!

This small AutoZone is convenient, organized and easily accessible BUT if you come during the peak pick-up hours when the neighboring elementary school lets out, this parking lot is a mess. I saw a parent literally double-park blocking people in their parking spots to walk out and go pick up their kid. Aside from that, highly recommend this place when you are in need of an auto part and need it fast. Be aware that you are going to be paying a premium for convenience so prices aren't rock bottom. read more

Robert delivers stellar customer service, is very helpful and professional. He kindly assisted me on 2 separate occasions and went above and beyond to be helpful. Many thanks! read more

Hire new people, rotate workers from other good stores to work here. Pay workers more, here they don't look happy. Maybe surrounded by all car parts and toxic chemicals known in the state if California to cause Cancer! read more

My car battery had died twice so it was time to get a new one, I called them beforehand to make sure they had everything. Once there, Fred helped me out and gave me a good recommendation on a battery and fixed it right then there. He was very knowledgeable and so helpful. It was an easy process and I'll definitely be back for all my car needs! Thanks Fred!! read more

Tim was very helpful! I needed to buy tools to change my tire and I was so overwhelmed because I had no idea what to do. He helped with everything and came out to my car to help as well! Great service!!! read more