This is where I come buy my batteries which usually last between 3 to 5 years now. It's not like the old days when batteries lasted 10 years or more. They don't carry every item imaginable but they carry most of the basic items I am looking for and the employees are always friendly and helpful. read more

Stopped in a lil after 5pm today looking for fasteners. This was my second stop as I had just left a competitor and thought why not try O'Reilly's. I was immediately greeted by the associate behind the counter. He came over to offer his assistance. They didn't have the exact part but he found a solution that actually WORKED. When I asked for his name, Fernando was so humble and I felt he genuinely wanted to help me. I was blown away by the attentiveness and loved how authentic he was. He made me laugh to lighten the mood. He saw through my anxiety of needing to secure my wheel trim. Oh and by the way, Fernando was a manager that demonstrated he cares about helping people. Gracias! read more

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On Saturday, July 5th around 4 pm, one of the cashiers was flirting with a female customer. There were only 2 guys ringing up customers, and a huge line of customers waiting to check out. I was in a hurry because I had an appointment, and one cashier was taking his time laughing, flirting, and making plans with one customer. At one point I even heard him give her a discount where her $200+ item was only going to be around $150. The other cashier he was working with seemed really annoyed, and he told the people in line that he would try to help us checkout quickly since we were ready. The other guy that was flirting did not seem to care about the long line of customers. Would not come back to this location. They have good items and good prices, but terrible customer service. read more

On a Sunday morning in mid June, I stopped by 7:30am to buy a replacement bulb for my brake light. Who knew this location opens at 7:30am. The aisles are clean and well stocked. The female staff person shown me to the right aisle and shown me the same bulb. It was easy and not intimating. I was on and out. Sorry no pictures. read more

I bought and returned a car battery in under an hour and I received no trouble about it!

Quality/Quantity - N/A, needed a light bulb for my car. Atmosphere - Good size location. One of the bigger ones that I have been to. Open 7 days a week, from 7:30am to 10pm; and on Sundays until 9pm. Plenty of mall parking. Service - Got here during shift change...? Well the morning crew had better service than the afternoon crew. The morning crew took their time to make sure they met the customers' needs, offered alternative solutions, etc. The good news, as the next shift team walked in, they asked to help the next person, me. The bad news, I guess this location or company policy changed to NOT help change light bulbs any more. The employee told me to "Google" it, so I YouTube it instead. I then asked him to show me all the bulb options depending on which bulb I will need to change. Not sure why I did not think about YouTubing it before; it could have saved me a trip. Well after YouTubing it, I have decided to pay someone to change it. Bad thing about these "fancy" cars, they are not meant for us "regular" people to work on... We need a professional. And after YouTubing it, there was NO way the employee could have helped me change the bulb anyway... BTW your Alameda, CA location has changed the bulb (for my other "fancy" car and taught us how to do in the future) for us a few times. Not hard once you know how and where. See my other Yelp review; 5 stars! Price - $13 to $130 depending on which bulb needs to be changed. Now, these prices do not include labor. Expensive, but usually worth it for the knowledge and service, but sadly not in this case. Owner Comment - Congrats on all your success since 1957; NASDAQ 100 and S&P 500. You have done a GREAT job with your service program!! Well, not this location. 1993 IPO. 2023 = 6000 stores in the US and Mexico. read more

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Eric is amazing! He checked our battery, alternator, and engine codes. He's so friendly & professional-- I wish I had this kind of service everywhere! read more

Hernan this review is for you! I purchased my wipers from this location but we were having trouble installing the passenger side wiper so I went back to the store and Hernan had just walked in from helping a customer install their wipers. I explained what happened and he said come on let's go and in less than a minute he installed the wiper I was having issues with lol ! You rock Hernan thank you so much for your help and how polite you are! Blessings read more

Excellent local auto parts shop with knowledgeable and friendly experts! I've loved coming to this store over the years for a variety of auto needs and have felt supported and heard. Shout out to Louis for helping us out with a check engine light issue a few weeks ago! He was so helpful in diagnosing our issue and helping us to figure out what to do next. read more

Great spot. I had an issue with my head light and was A bit upset that they might've sold me the wrong one the worker his name is Leslie came out and assisted me. literally went out of his way. Really appreciate the service read more

This review goes out to Fernando I came in clueless and embarrassed about how to change my car wipers but he was very helpful And patient , never did he make me feel dumb . I really appreciate the time he took to explain and help me He's a life saver This world needs more Fernandos read more

I came in looking for a part that I found online-I had the number and photo. The person at the front was very helpful and even provided more information about the part. The part was not in the assigned location and he came out and helped me locate it by hand. I've been back several times and never have a problem with this store. The parking is easy and accessible as well. read more

I went there the other day to get windowasher fluid. I called first and the man who answered was nice enough. Like he said on the phone, they had the particular brand I wanted when I arrived at the store. I am not sure how the price compares to other brick and motar stores, but surprisingly it was way cheaper than Amazon. Similar to other reviewers expereince, the cashier who cheked me out was not that friendly nor customer service oriented, but all he had to do was take my money. So the experinece was not as bad as others complain about. This store is located in a relatively large strip mall with many other business that are busy. Consequently, you are likely to need to park far away from the store and walk over. If you live near by and just need an item or two and do not need customer service or help, then this is a great place to go. If you need help or customer service, then it might be better to try another location or a different chain. read more

AMAZING service by Fernando!!! He took the time to find my windshield wiper replacements even though they were a little difficult to find and installed them for me and even threw away my old ones for me. He was so thorough, patient and so helpful with his process even though the store was very busy. I'm so grateful for his service because I do not have any clue what I'm doing when it comes to my car so thank you thank you to Fernando!! He's awesome! read more

Received a detailed explanation from Adam on a free veriscan check that was way better than anything I got from a mechanic. Extremely thankful that he took the time to walk me through a possible reason the check engine light notification, which saved me a ton of frustration I would have experienced at the repair shop. Thank you! read more

We needed a fuse for an Acura mdx less than 9 minutes to closing. Ed waited until we arrived bc we called him to see if he could wait and said we were on the way. He had knowledge and also assisted us quickly by bringing out several fuses so we could get everything processed in a timely matter before closing down to the last minute. Thank you Ed. Great professional service! read more

Great place for diy because they sell the parts and have loaner tools and that saves you lots of money

Give only 3 stars because have to return to store twice to exchange to correct item when I give my car information and part doesn't fit. The customer service was friendly, but incorrect size item was given. Make sure you bring the actual part to compare and to match or might get incorrect size and your time will be wasted. read more

I cross shopped autozone and advanced auto as well so i can tell you that from my experience, O'Reilly's customer service is way better than others. The employees are often more patient and polite. I always bring my oil to recycle over here, they return the oil container to me the least messy. I was even told by Autozone sometimes that their oil tank is full and can no longer take anymore oil, and sent you on your way. Never happened at O'Rilley. Of course all auto parts store get super busy, but O'Rilley employees are the least likely to give me a shitface or express their frustration on you even when they are extremely busy. Just because of this made me a returning customer always read more

customer service at this location is always on point. my boyfriend & i always come to this location because the workers have always been friendly & willing to help out with any questions we have. read more

They helped me install a new wiper blade. Worked with me until I got the correct size. Very helpful, glad I went here.

Shout out to Jacob at O'Reilly's! He was super nice and gave me honest feedback about what was best for my car. I worry as a female I'll get ripped off so I try to stay up to date on these things, but he was super cool, didn't hard sell me, and was just really helpful. read more

It happened that my battery was declared completely dead by my Roadside assistance of course they offered me and new one at almost $270.00 with installation but decided to shop around and o'riley had my battery the same exact battery for $189.00 +tax including installation the personell was very cordial and helpful ! Specially Mr. Hung that got my battery installed in less than 10 minutes and got my car up and running !!! I highly recommend them!!!! Thank you mr.Hung!!! read more

O'Reilly Auto Parts - Thank you my Hung at o'Reilly auto parts! - Auto Parts & Supplies Near Me - Alhambra, California

I went to O'Reilly Auto Parts last night as I wanted to get some stuff to wash my car. Mr. Jack Wong, the store clerk, was really great. I'm very happy with the product he recommended me to buy. I bought a hose, nozzle, wash pad and absorber brand chamois. I was looking at the only hose that they carry trying to see if the nozzle was going to attach or not. Mr. Wong was very patient to explain to me how to attach it and warned me against losing the part as they don't have a replacement for it. The hose is specifically one of those that does a 360 degree spray. I decided to buy it as I didn't have a hose. I have to admit that after using it I can't recommend it because every time I tried to attach it, the water sprayed out the side and the nozzle. The water will not come out without the attachment either. I'm going to have my friend try it and if it still doesn't work I'm taking it back. Mr. Wong saw the cheapie chamois that I was planning on buying and suggested that I buy the "absorber" one instead. He said that this is the one he uses and that it wouldn't scratch my car or leave circular marks. I tried it today and it works great, I love it so much I might buy some to gift to people. The wash pad I bought also works great, much wider than an average sponge with a soft side and a harder side to scrub with. Overall a good buying experience. Edit: my friend tightened the hose and it works great now read more

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These guys were so friendly! They helped me through a lot of questions that I had on how to touch up some small scratches on my car. They walked me through the instructions very clearly and thoroughly. Will definitely return if I have any future car issues. read more

I needed some help figuring out what headlight to get for my car. Ryan was so helpful and professional, appreciate it a lot! I will definitely be coming back here. read more

Walked in no greeting yet the they watch you like your stealing but say nothing. Really ghetto experience the employees cracking jokes talking extremely loud and again pay no attention to me as a customer they watch you, but they don't acknowledge you, stores like this need better management there's no diversity in the staff and it seems like a nepotism store they all just running loose, I'll never go back to that crappy place. I went to AutoZone walked in the door, they greeted me immediately told him what I want. I was out of there in less than 5 minutes not O'Reillys on Valley Boulevard. Horrible service horrible employees stay away do not reward bad behavior read more

2/18/18: Shawn was a great help on checking my battery and replacing it in a swiftness ! Definitely will be back at this location again. This location is my go-to place to get new/replacement parts. Alhambra O'reilly never disappoints. --------------- I came here a few times to find parts for my car and the service never stops to amaze me. I had two times where I needed a new headlight bulb for my car and the person working at the counter Raul would always help without hesitation. He would also install the new light bulb for me and if it didn't work he would tell me what is probably the problem and how to fix the solution. Nonetheless my few visits here were really good and I appreciate the good customer services O'Reilly provides! read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Alhambra, California

Had starting problems, suspected I needed a new battery, they tested and confirmed my suspicions. They were understaffed but Johan helped me find a battery that fit and gave great advice on selecting between a couple options. He got called away while assisting me but I appreciated his time and courtesy. John helped finish the installation quickly and efficiently. Good people, good service. read more

Even though they were busy at the time, I experienced great customer service from everyone. I was in and out of the store with a new battery in under 5 minutes! read more

I had a bad brake light bulb that went out on me the other day... So it's time for me to visit Kragen (now named O'Reilly Auto Parts).. What happened? They used to be so efficient with their service towards each customer.. A dude named Dustin didn't help me out at all.. I was just only looking for the model number for my brake light since they don't have the book of numbers for each car model displayed in the aisles for customers to use.. He was too busy talking to some stupid person on the phone.. He should pay more attention to a live person in their store than talking to customers on the phone... I mean, it only takes one minute to look for the model number in the computer so I can just pick out the bulbs and purchase it right away.. He can't multitask at all.. It would be way better where there are no employees in the store and everything is electronically user friendly.. Just type in the search engine in the main computer in the middle of the store and everything will be pointed out to you by aisle number and model number.. Well, that's my wishful thinking... Other than the stupid service, the store has lots of parts to choose from, that's why I give them 3 stars.. It's because they have most of the parts I need.. As long as you know what too look for, you don't need any help from them.. read more

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Incredibly unhelpful staff. I came here to borrow an OBD2 sensor, which most auto part stores let you borrow with an ID or Card so you can diagnose major problems. I politely asked to borrow one and the clerk said they have the come with you to the car to plug the sensor in. Then since there were only 2 people on staff that they didn't have the capacity to do that. Then there was supposed to be a third person working; but they were late so conclusion was that I should wait 15 minutes until they were available to help me. I drove down the street to autozone; where they lent me the tool and I diagnosed; waited in line and in 10 minute everything was done. read more

If you ever have any questions, Danny is the man you want to look for. His personality and customer service is 5 stars! Definitely a fan of O'Reilly now. Thank you Danny for helping us out today! You made our purchasing experience amazing!! read more

I came in to ask a question about an item. I had placed an order for pick up at another store for the next day and wanted to make sure it was the correct item for my car. Dorn assisted me, and what I assumed was going to be a quick yes or no turned out to be more than that. He checked and insured that the item was ready for the next day, and it was. I can't remember the last time someone actually helped rather than just answer a question. THANK YOU Dorn! read more

Horrible!!!!!!!!!! Customer service , I went in and purchased shocks , and had them installed, due to my hectic lifestyle I drove on them only to find out they were the wrong ones . More than one employee researched the part . You can rely on no knowledge from employees . And of course No refunds or exchanges on used parts ,what a ripoff.!!!!!!!!!!!!!!!!! Research and use reputable service shops for repairs and purchases of parts. read more

Parking: Designated parking lot Walked in needing a replacement light bulb for my car's headlights. Before I could ask them, they grabbed it and handed it to me. That is customer service! read more

Noel was so incredibly helpful! I have never had a faster and more efficient trip to O'Reilly. He was kind and professional and helped me get in and out. Thank you so much Noel! read more

I just had the best service of my life! Thank you Moses for going above and beyond to help me replacing my battery. What he did was very commendable! He was nice, courteous, patience, & takes his job seriously and helping customers is his number one priority. For what he did, i will be a repeat customer of O'Reilly for a long time! Thanks again Moses! read more

They offered the best service I have ever had! The staff here is super helpful, especially Joseph! He patiently help me performed quality check on a used car and professionally provided me with useful information. read more

I usually don't review anything. But let me tell you, from the moment I walked in the store I was greeted with great customer service. Cesar was amazing,helpful,and very knowledgeable. He helped me was super nice but most importantly patient. Thank you for your great customer service Cesar, I really appreciate it. read more