I needed special tires for my Audi. Zach Thornton ordered the tires. I was able to get my car back the next day. Very good customer service. read more

I love going to this location. I've been through all days and they're not as welcoming. I had the check engine light on my vehicle and they came out to my vehicle and diagnosed it for me at no cost. read more

Cherise is awesome. Very helpful, useful, and understanding. Outstanding customer service as I was in a rush. I will definitely go here again for all my car necessities! read more

After going to two other auto zone and the managers being helpless and unprofessional... STEVE and Dylan here helped me and when beyond to lead me in the right direction to get the items I needed. Steve replace my filter in the rain. THANK YOU Steve this will continue to keep me coming up and I appreciate your customer service expertise. My car is now go to go thanks to YOU! Everyone ask for Steve or Dylan!!!! read more

Just went in for a new battery... And to be honest, I've been disappointed with the last couple of batteries I've got from different places. I was looking for an Odyssey battery, which AutoZone used to carry. They didn't have that particular one, but Steve the manager helped me out picking one that is close to the same quality. I appreciated his time and help. read more

I went in again today with confidence and Steve the manager extraordinaire was so accommodating and knowledgeable. He was helpful with my difficult to find and install back wiper blade. This is a great location! read more

I received amazing service and the representatives are very knowledgeable. I most definitely would recommend this location.

The workers at this auto zone especially Jorge who was absolutely amazing. He was so helpful and he went above and beyond to help me out. He came out to my car to make sure I was buying the correct part and helped me change it. Thank you so much Jorge and auto zone!!!! read more

This location is great overall and have always been helpful, but there's one bad apple that sticks out. The little skinny white girl with the red hair Brianna needs to lay off the drugs and stay inside the store instead of standing outside staring people down like a mute zombie. I was there 01/29/25 around 8pm in my car outside the store when I noticed her keep coming out and staring at me and my friend making us uncomfortable and concerned . Until I confront her about it and she runs back inside like a scared little girl. Super creepy and unprofessional I think she needs rehab and not a job at this time. read more

I went for rivets and she said they didn't have them in stock she didn't bother to move from her spot at the register and she seemed rude and i ended up finding them myself at the store. read more

I want to take this time and give a huge shoutout to Steve for replacing my battery. What I really appreciated about him was his honesty about the courtesy services of the company. The exceptional customer service that he provided goes a long way and a lot of companies nowadays lack that. The world could use more people like him! read more

I came in due to my battery being drained ( thank God for Warranty) Alex Vieiera was an amazing and very helpful young man! Excellent customer service and was actually very helpful in explaining everything to me. They are low on employees, but my respect to their good customer service! read more

10/25/2019 I needed to get a few things but when I was at one of the locations near my house, I remembered LA County tax is 10%. I figured I would stop at this one on my way out to a birthday party. I shopped around on the internet for a bit to make my decision but didn't put any thought into checking if this part was in stock. I was next in line and the manager called next customer. I requested for the part I needed for the car. Matching the make and model then selecting the brand was a little difficult. One was not in stock but can be ordered available the next day. The manager was able to knock off 10% for the other brand so I asked for two. What I also needed was a Phillips screwdriver to replace the part on my car. The manager was nice to lend me the screwdriver. I could have kept the screwdriver but wanted to return it so it is available to the next person that needs to borrow it. Of course, I don't remember the manager's name. I would like to say thank you to the manager for the great customer service. read more

Man. This guy named Gilbert helped me tonight changing battery. He's a keeper. He is so professional at what he do and he's so nice. Definitely happy with experience. Thank you Gilbert ! read more

thank you benjamin w for making my trip as quick and easy as possible! really appreciate that this autozone is always very helpful

Vince is not only an amazing manager, but an amazing person as well. I was greeted as soon as I walked in and he helped me out with no hesitation. Thank you for your help Vince! I will be coming back to this AutoZone solely because I know Vince will go above and beyond for anyone. read more

Went to return a brand new battery that I bought 2 weeks ago and the store manager John P. Took it to the back to check it and decided that it wasn't returnable. I had my receipt, it had the red cap still sealed and I never used it. I then went to compare my battery to the others on the shelf and he accused me of trying to steal and told me to leave the store. I've been coming to this store for years and this was the absolute worst customer service I've ever experienced. He was absolutely rude and disrespectful! If you can, avoid this store at all cost and go to O'Reillys or even better NAPA auto parts. read more

Needed some molding tape to fix the side of the car but there was no one in the front to help. And when we finally did find someone, they didn't help whatsoever. We searched for the tape ourselves. read more

This location lives up to its reputation for customer service. Alex was a major help in what was otherwise a confusing issue and I doubt I would've gotten the same service I did here at any other store. I'm using this location as my go-to from now on. read more

Went in to just have a code reset. Dontrell help me without question, simple easy thing and the guy came out ready to help. Came here so many times and nothing but amazing service. 5 stars cause of Dontrell. read more

I came to AutoZone to purchase a headlight replacement. I asked for assistance and Dontrell assisted without any hesitation. I own a 2009 Honda Accord and if you're familiar with this type of model then you'll know this is no easy job. Thank you, Dontrell, for your help and your excellent customer service!! I appreciate your willingness to help. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Chino, California

I visited this location in January right before the huge storms began to hit LA. Dramatic much? Well LA people aren't capable of handling weather so I needed to prepare. I purchased windshield wipers and a cabin filter. I was helped by Vanessa! I love her! I've known her for years and I knew I could count on her to help me with this purchase. I went in and she walked me through what I needed to buy. She even asked if I needed this stuff installed. Of course! She helped me install these items and I went on my way. I am so glad I visited this location. I will definitely come back to visit Vanessa and buy my auto supplies. Totally recommend this location! Car: 2008 Honda CR-V read more

Just wanted to "Thank" Paul Huguez for all his help this evening. I called the store looking for brake pads , he was very helpful looking them up & putting them on hold for me. I went into the store to purchase them, he was very friendly, kind & easy to speak with. I highly recommend this Auto Zone that have great, personable employees working there, like "Paul." Thank you again for such great service! read more

Asked if the employee could look something up and she said "wait over there and I'll help you when I'm done" very rude and unprofessional .

Paul H helped me purchase my windshield wipers and he installed them. Great customer service and he was very personable. This is the second time I visited an Auto Zone store and I received good customer service both times. Highly recommend this store. read more

If you are a woman and not knowledgeable be CAREFUL! I needed to buy windshield wipers. So I assumed that i needed to replace them. So a man will not name him because i don't remember helped me install them. Then he threw away my windshield wipers. And he thought i didnt need them. It didnt make sense to throw them away and didnt ask me if i wanted to keep them. I mean if autozone isn't knowledgeable in everything then i shouldnt assume to know what they are doing. But they were original to my car. Because i felt uneasy & he should have given me my windshield wipers I called my dealership right away and they said i am not suppose to throw my original windshield wipers away that the only thing that needs replacing is the rubber lining. Or i would have to order them in stock. So I returned to autozone dug in the trash for my windshield wipers thank you God they were still there!!! NEVER EVER am i going back to autozone! Lesson learned! read more

A helpful staff and without griping about checking your battery. Thank you for the great customer service.

Came in with my old battery and Jose helped me look up warranty and was able to easily help me with the replacement. Jose and the rest are the reason we will always shop here. I will keep coming here because of the great customer service. You'll thank me later if you go to this location. read more

Fernando was very helpful and the customer service was great. Always treated nicely at this store.

Have come here multiple times in the last few months and have always been greeted by very nice employees. Specifically, Paul was always very helpful and quick to assist. Will continue coming here. read more

I want to give Austin a shout out for replacing my battery. He was very helpful and courteous. Thanks again brotha, you saved me lots of time and stress. read more

This rating and compliment is for a humbling experience I had with an employee at Auto Zone Chino Store. I first called to inquire of whyI need. Anthony answered the phone, he knocked me off my feet with his professionalism, his courtesy and his caring was phenomenal. He demonstrated excellence, knowledge the highest level of customer service. I then went to the store to make a purchase and I was very fortunate that Anthony was available to provide me with excellent customer service. I have been in management for many years which shined light on Anthony excellent sense of responsibility, excellence and his willingness to provide the highest level of customer service. I hope that Anthony Will be recognized for his brilliance. Orville DeVlugt read more

The worse service I have ever experience. Never going back go to a different parts store. I called they said they have I go in it's twice as much and they have to order it.. wtf read more

As I type this, the awesome employees at this autozone are changing my headlight, in the dark, in the rain. I could not be more appreciative! Very friendly and helpful staff. read more

Every time I visit this location one of the managers, Klarissa, she always provides outstanding and amazing service, will see you guys soon again read more

Gave me the wrong brake pads. Wasted my time.

I'm glad to say this auto zone has really good workers Gilbert helped me out in pitch dark to change my head light bulb really recommend this auto zone read more

I used to love coming to this store and buying my oil and parts I would need for my cars. Resently it's been busy where they only have 2 employees working this can be annoying for the client and stressful for the staff .... also found out that AutoZone is facing out the valvoline vr1 20 50w. One more reason I'll be taking my business to another store I use this oil on all my race cars and stock it on a regular basis also there system is always down.... read more

I've had nothing but the best experience at this AutoZone ! I went last week when it was pouring rain because my windshield wiper flew off and I could not see . After purchasing my wipers Vanessa insisted on installing them for me .I was amazed at the awesome customer service she had to offer, I have no clue on installing them lol I felt super bad because she was soaked but I will definitely be coming back to shop for all my car needs read more

Thank you, David for installing my new car battery. Excellent Customer Service I've experienced today. :-)