To start, the customer service was amazing! The store manager, Jay, was awesome and went above and…read morebeyond to help us when we ran into a car issue. Our car battery died, and it was located in a difficult spot. Jay took the time to help us locate it, gave us advice on how to handle the situation, and made sure we were taken care of. His knowledge and willingness to help made a stressful situation much easier. While we were there, we also purchased several other items we needed. Overall, it was a great experience with outstanding customer service. This is a great location right off Highway 71 in Chino. Highly recommend stopping here if you need anything--the staff truly cares about their customers!

able to get my brake light fixed right there…read more Ethan is great. Great customer service everytime!

I came here because my battery wasn't starting in the morning. I was able to start it up but I…read morefigured it would be best to get it tested. Took it to this pepboys where they diagnosed it for free right away. They ended up telling me it was bad and asked if I wanted to get it done there or somewhere else. They didn't give me any pressure to get it done there. So I told them I needed to call the other place to see if my warranty was still good. I ended up doing it there and got a new battery. Took about an hour and a half because they didn't have my battery available and the one they did have didn't fit correctly. I waited for a bit in the waiting area which was nice for them to have. I ended up leaving and getting some lunch but they kept me updated with texts from an automated system. Great customer service. Fast and efficient.

Very disappointing experience. We waited about two hours because we were told our vehicle would be…read moreready. After all that time, we found out they hadn't even started the oil change. We had to wait even longer because the service wasn't completed until the very end. On top of that, the customer service was poor and the communication was terrible. Being told that the vehicle is ready when the work hasn't even been done is unacceptable and shows a lack of organization and respect for customers' time. I expected a simple oil change to be handled professionally, but instead I wasted several hours. I would not recommend this place based on my experience. To make matters worse, the oil change itself was not done properly, which made me lose confidence in the quality of their work.

great and friendly service! Alway have parts available and if the don't have it they get it within…read morea couple of hours!! prices are fair also!!

highly trained salespeople know how to help you find the parts your car needs…read more If they don't have the car parts in stock, in some cases they get it for you later.

crappy product and crappy customer service. these guys are worse then venom wheel and that says a…read morelot. Ordered a set of HUB CENTRIC wheel spacers. The part of the adapter that bolts to the truck was too loose and was sitting in the studs and the part that bolted to the wheel was too tight and required shaving to fit. The bolts took several more turns to tighten compared to the OE bolts, lol they were stretching way more. When I contacted them about the rear hub being too loose they said "that's in spec" Which is a lie because the whole point of a hub centric wheel spacer is to support the weight of the vehicle in the HUB, NOT the STUDS. Stay away if you value yours and others safety.

I dont like to leave bad reviews but my experience here was horrible. Despite speaking to them on…read morethe phone prior to order to make sure I got the right ones, and following that call again after discovering they dont fit, I was told again they should have fit. Only one axle in this year of diesel van... Regardless of that, the issue really was how they handled it. They told me the only option was for me to pay them to re open them, and to pay shipping both ways.... Thankfully I have a friend with a lathe but this cost me more time and headache than it was worth..

We were looking to sell our 2003 Ford Explorer to a junkyard since the engine needed to be replaced…read moreand the repair cost was going to be very high. The car had been on non-op for 8 years, so it just wasn't worth fixing, especially since we weren't sure what other issues it might have. We called about four other places before contacting iPull-uPull. The other companies were offering very low amounts, but iPull-uPull gave us what felt like a fair and reasonable price. That made a big difference. I scheduled a pickup date and time, and they were on time and reliable. They stayed in communication with me throughout the entire process and even sent text updates, which I really appreciated. At one point, I couldn't find the pink slip, and they patiently walked me through what I needed to do. Luckily, after searching, I found it. They came, picked up the car, and wrote a check for the exact amount we agreed on. I understand every car is different and pricing will vary, but overall, as a first-time experience selling a vehicle this way, they made the process easy and stress-free. I would definitely recommend them.

Very easy process. I called and got a quote over the phone and within a few hours they picked up my…read morecar and wrote me a check. As simple as it could be for me I had the option to drop off or get it towed from them with a price difference and I chose to just have them pick it up since it wasn't that much of a difference

I've been occasionally obtaining Auto parts at this location at least since the early 90's. The…read morestore has changed hands and used various names, but the way of doing business has remained fairly consistent. Quality, availability and price are major factors to consider when it comes to sourcing aftermarket parts. From experiences doing my own repairs, and knowing of those in the auto repair business who rely on the products provided here, I generally give this store good marks in all categories. Parts sold here, sourced from a variety of trusted brands, are consistently offered at some of the lowest prices in the area. The store is fairly well-stocked. They also get special orders within hours. They've surely come through for me in a pinch on more than one occasion.

DO NOT BUY FROM HERE…read more I parked in their parking lot to buy parts and they didn't have a public restroom so i walked across the street to a restaurant to use to restroom and in 5 mins they towed my car. The employee Monica Torres called the tow company and she tried to tell me im not a customer when i parked their in the first place to buy car key fob battery that they carry there The tow company also told me that Monica Torres is normally the one who calls so I don't know if it's maybe a scheme between her and the towing company but she's normally the one who calls.

I needed special tires for my Audi. Zach Thornton ordered…read morethe tires. I was able to get my car back the next day. Very good customer service.

I love going to this location. I've been through all days and they're not as welcoming. I had the…read morecheck engine light on my vehicle and they came out to my vehicle and diagnosed it for me at no cost.

Went in for last minute parts for my husbands truck as it was overheating...Miguel and Andrew were…read moreheaven sent they were able to give me the part that 2 other shops were not able to do.. Andrew and Miguel went above and beyond to get me what I needed. Definitely recommend

Ali is always helping out customers. he has helped me out when ive had problems with my battery. He…read morewas kind enough to check my battery and even help me get a better battery.