My experience: they were awesome. Had a short little white guy who worked my gas cap off for me and…read morereplaced it with a new one. Looked it up on line first, called confirmed they had it - they did of course. He came out and helped me in the dark. Great value at that. Also, had gone to the new AutoZone and they were absolutely no darn help. Worthless actually at the AutoZone. Thanks Advanced Auto.

Let it be known that Eddy is the man, helped me out with a battery install and went above and beyondread more

Zero stars PLEASE DO NOT use this mechanic !! Larry came…read moreout to repair my son's VW Jetta. Initially, seemed like he did as he said because car was back running. However .... he charged near $750 to replace fuel pump & 02 sensor but refused to provide an invoice of any kind, receipt for parts or record of a diagnostic report we paid $50 for ,that fee was to go toward repair, but he never applied the fee to repair! Worst of all is .. this "new" fuel pump failed just a few months later! If it was actually replaced it would be under warranty. I reached out to him & recently (finally!) he provided some Amazon receipt ( with parts totaling $92 / he charged me almost $300 for ) BUT those parts do NOT match as a fit for my son's year and model Jetta .... nor does that "Amazon" misfit match up as the fuel pump that was just removed & replaced ( w legit receipts proof of w old part physically removed & new parts with receipts ).. this was done by another legit mechanic !!! Larry stated once he received wrong fitting fuel pump initially, but could not provide receipt for the correct parts being ordered/ received. ??? Asking a mechanic to provide an invoice & receipt was is reasonable & an expected request !! Larry acted like I was crazy & disrespectful to even ask ! Like what ???? We had problems over past few months , like mentioned above fuel pump then recently completely failed . Turns out after a proper licensed mechanic did real diagnostics they determined neither part we paid was ever actually EVER replaced ! He simply used relay to get failing pump to function short term ! Our latest legit mechanic can testify he recently removed ORIGINAL pump. We have now replaced both parts . Larry did not ,but charged us for these parts and labor. He also seems he caused more issues by messing with rigging relay ! Idk , but in a nutshell, Larry stopped replying to me , refused to provide receipts for any such fitting parts / warranties , diagnostic report ... just plain refused to provide any type of invoice or attempt to do anything to make this right at all. I gave him numerous chances to provide receipts & come out & rectify /repair. He stopped responding. I have reported him to BBB. Please don't let this happen to you!! It's costing us more money, time & headache :-0 Just another FYI, according to our legit mechanic Larry also overcharged for us what he didn't even do. Unbelievable !!

Couldn't have asked for better service. Extremely professional, friendly and quick. I needed brakes…read moredone in a hurry and he was at my house in less than an hour. How often do you find that kind of service? Never. Highly highly recommended. Thanks so much for helping me get back on the road.

Michelle is Awesome! She was very very helpful and assisted me with purchasing the correct oil for…read moremy vehicle. She was patient and ensured I got the proper oil for my vehicle. If anyone goes to this location..make sure to ask for Michelle.

Jairo was ever so helpful, he even assisted with the install of the bulbs. Which normally I'm not…read moreeven asked " can I help with your install " he's a cool guys

On June 3rd at approximately 5:40 PM, my girlfriend entered the NAPA auto parts store in Belmont…read morelocated on Franklin Blvd. She was second in line to a older fellow with an african american employee assisting behind the counter. The employee talked about "snakes" for approximately 10 minutes with the customer while my girlfriend waited behind this customer talking about snakes! Yes, 10 minutes! And, YES! Snakes, the reptiles! I entered the store to meet my girlfriend and the employee and customer were still talking about snakes! Finally, the customer left. I then asked this employee if they could check the codes on our engine check light. The employee, slowly laid his elbows on the counter, gazed at us, paused and then shook his head back and forth without saying a word. Then he said, "no, we do not provide that service." I simply walked out. Oh my gosh! He was so rude and disrespectful. I own and operate three businesses and this guy would be fired in a heart beat! Never will go back! And if you are reading this, there are too many other auto stores in and around Belmont with much helpful and professional employees. It's obvious, NAPA has lowered their standards on employees and stopped their training.

Came in to get some replacement parts and after realizing the parts provided didn't adequately work…read morethey recommended me alternative parts. Jeff was very responsive and provided me with the necessary help when I was confused. Overall, staff were very helpful, respectful, and knowledgeable.

Needed a new battery for ny Rav 4 and was very pleased with the service I received. Would highly…read morerecommend.

Bought expensive wiper blades they claim there is an ordinance where they can't do installation!!!…read more I checked all of Pineville ordinances and there is nothing !! All other auto parts stores in Pineville do installation.. this is a very lame excuse for not wanting to go outside and do it .. I will never shop here again or recommend to anyone.. seriously!!!!!!

It's the SUMMER TIME!!! (well almost) anyways, AutoZone has the Freon for the low-low and right now…read moreyou can get a $15 gift card after purchasing the "Avalanche" branch car refrigerant! You're welcome! The guy was super helpful (hopefully I didn't annoy him with all my questions) I mean, BIG-UPS to his boss for having a knowledgeable team right?