I ordered online to pick up in store. My order was ready last night, but I didn't get off work till…read moreafter they closed. I went in this morning and pick up was simple. I provided my name and signed for my order. Very easy!

Customer service route over the phone acts like they know everything…read moreBunch of man handlers

As I was getting ready to make a trip to Vegas I knew my wipers were in sad shape. Having gotten…read morestuck without wipers on a similar trip a couple of years ago I really didn't want a repeat so I was headed towards the nearest parts store when I saw the sign for this one which I should have remembered was here. I walked in and was greeted promptly. Right in the middle of the flour was a wiper display and I matched the one I had grabbed off my car to a middle of the price range pair. Not long before I got a turn at the cashier only to find out I had chosen a set that was on sale so I paid less than I was prepared to pay!

My son bought a wire kit for his amp. It didn't come with the power wire so I told him to get money…read moreback. When he went by himself they would not door. My wife had to go with him to get a refund. Not happy with this. I'm teaching him to do things for himself and Auto Zone it's helping.

Been shopping parts her for years but had a bad experience today. I bought a center console a…read morecouple of days ago and in was complete with rear climate controls. I didn't realize until I got home that they charged me extra ($25) for the controls. I tried to return the controls as I have no need for them but they would not refund my money because I didn't buy their warranty. I argued that this was not a separate item but was an integral part of the console but they would not budge. I will continue to shop this yard in the future but I will always be more mindful and always double-check my receipt before I leave.

This place is a scam for their so called running vehicles saying runs good, a/c works, no problems…read moremost $2595 to $4000. Knew we were looking for a car for my handicap brother on SS lives 30 miles from anything no electric only a well in a rv he's bought so much from this place paid $2595 for a car drove a mile and has blown head gasket, cracked block and so much more wrong but put new radiator, oil, coolant container, just made it look good. had it towed after a mile to an automotive place and checked it paid another $400 and this place wouldn't refund the ,only or any money would only trade it for another car and all have the same issues but state runs good, all the crap. Also said my brother is know for returning cars like he's trash when the last car had a salvage title and they didn't tell him, lied and the law is you have to state it because it takes a while to register and drive it. These people are so rude, greedy, no heart and rip you off. I don't recommend buying any cars from them they all say runs good but hidden major issues, wouldn't refund after just hours. Just heartless. the woman managers are just wrong and rip offs.

My engine blew up on my 2014 Suburban, and knew I could not afford a new one, so I started looking…read moreup Junck yards, and found GLENDALE AUTO WRECKING at 6430 W. Orangewood Avenue, Glendale, Az. I spoke with a person by the name of Dando, which was very polite, once I paid for my engine, I'm told my mechanic would not get it till the following Monday, in which I was not happy about, cause when you pay $2,300.00 for something, you expect it right there and then, so I explained that I was an Independent Care Taker with one of my clients having Seizures and that I would need to file a complaint with corporate Office, unbeknown to me, they went ahead and pulled it, sent it to my mechanic on that Friday, so my vehicle sat all weekend till the following Monday when I called and spoke with a Raul that had knowledge of this situation, but neither Glendale Auto Wrecking or my mechanic gave me a call to let me know it was there. Ohhhh and by the way, because we had to walk to Walmart, my client had a dang seizure that caused him to get treatment there and taken to the hospital, lack of communication is there biggest down fall. After my conversation with Raul, he tells me, aren't you going to say thank you and your sorry! Ughhhhhhh! you all lacked communication, but nice guys.

I stopped by about 4 months ago they told me they had the part for a 2008 Chevy they gave me 2005…read moreChevy part and told me it's no different. I thought about giving them another try and I guess they don't let anyone back there no more, they were also rude about it. Needs better customer service.

Alright so I am a mechanic and I shop here literally almost every day on the commercial side of the…read morethings and the customer service there is amazing with the dudes in the back Larry and Jr. They make going there looking for parts the highlight of my days, the delivery drivers are also great they all have a great personality but the new manager that runs things there his name is Roberto I believe? Is an actual pain in the ass to these folks. The dude likes to get disrespectful pretty quickly when his "team" don't do shit asap or as he told me "the way I want things done" so in other words not the right way. Not only that but the workers there get shit DONE idgaf what he says lmfao I have seen many, many, many times on extreme busy days how Larry and Jr clear out the area full with customers while receiving calls for parts all at once. And whenever I end up with the manager on the phone asking him for parts I end up getting them wrong lmaooo. I was there when he talked to one of his drivers disrespectfully in front of me and other employees there and the issue isn't with the staff it's him. Other than that this Oreilys has ALWAYS been my "Go to" spot and the prices aren't too bad.

After many people told me to go to orielys because they will take my check engine light off no…read morecharge I called Sunday to see if they can do that and the guy on the phone Said yes. So Monday I decided to go but before I got in my car I called again and asked the same question and the gentleman said yes again and they weren't busy. I told him I'd be there in 10 mins. Well I arrived and all employees were just hanging out on their phone. So as I walked in I said oh good mom of you are busy to help me. And I asked who I just talked to on the phone about getting my check engine light off? no one admitted to it and the oldest guy standing there said oh we can't do that. Because they aren't reliable if anything was wrong. I told them I've scan my scan cat already I just need a smog test but first need that light off. No one helped me and I was denied they do that service. EVEN THOUGH I CAllED BEFORE ARRIVING AND SUNDAY. I don't know if that older man was the manger or what. But no wonder why the place had no costumers. I'm Going to try again tomorrow and see if the story changes

This shop referred me out to a European car repair shop because Ramsey was not able to properly…read morediagnose my Volkswagen. They didn't even try they just referred me out. So I called triple A and had them tow it (less than 4 miles) to the new shop. Anyway, unbenounced to me, they told the new shop that I didn't pay for repairs done at their shop that they did on my car. If that was the case why did they give me my car back without payment and then refer me to this new shop? And even if i didn't, why would you tell the new shop? So they can overcharge me and get them a cut? I don't know. It's just weird and unprofessional.

Great customer service, they let me know along the way what was wrong with my car. They told me an…read moreeta and it was exact. I will be coming back if need be .thank you