He is one of the nicest people I have ever met. He goes above and beyond for the customers trying…read moreto find the cheapest price. My last 3 set of tires come from there. And I couldn't be more satisfied.

You can't beat the customer service from this company! The best in the business and always willing…read moreto listen to your concerns before providing feedback! Doesn't try to oversell stuff you don't need!

Dan was amazing and the staff were so accommodating. Dan came outside and checked all the bulbs on…read moremy headlights and helped fix the issue. Thank you sm ! Would recommend services again! :)

The two ladies behind the counter were so helpful and nice!…read more They took pride in their role.

i came in to get a battery for something our technician was working on, robert that was working…read moreolder dark colored man with glasses was working on a car and made me open a bottle for him and i also picked his cane up when he dropped it, and i'm waiting for help and he just goes back to working on a car, finally he comes in and helps me when another customer pulls up that he obviously knew, he typed in the battery numbers wrong and told me they didn't have it so i walk over to the battery's and pick one up that's the exact same and was like what about this one and he said hold it up for me and then was getting frustrated with me because i held up the wrong side and then was like oh yeah yeah that will work, then told me how he typed it in wrong and so i'm paying with my technicians card because this is for work so i call him to ask for the pin and Mr robert starts telling me to hurry up and that he has customers waiting when there was one guy that walked in when i was there and they knew each other like yeah i'm working too, will never be coming back here unless i really have to terrible experience when a worker is barley able to help and is rude and telling you to hurry up when they are being slow!!!!!

Stopped in to get a quart of oil. Crystal was the associate that assisted me. I told her I didn't…read moreneed a receipt then realized outside that I had bought the wrong kind. She kindly printed out my previous receipt to do an easy exchange.

Advanced Auto Parts on 5th Ave S has saved my neck many times. Today is one of those days. My…read morebattery was intermittantly having problems, I got them to check it - and I needed one. Bought it, the wonderful Sandra installed it - and found another problem along the way with a hose dry-rotting. She fixed that for me too. I am SO happy. I grew up with a Dad who ran an auto parts store. The stores today of course aren't like my Dads, back in the 1950-60s. But I have to say, THIS store is as close as I've seen. Friendly, helpful, not condescending with their knowledge, generous with their time. I woke up this morning not knowing I was going to have to drop $350 at an auto parts store. But I was so happy when I left, I stopped two places and recommended Advanced (and Sandra) in the checkout lines. I'm so happy I may post it on my FB page. Customer satisfaction, 15 on a 1 to 10. Thank you Advanced!

Had a great experience with Joey V he truly cared and help us make a great decision I would highly…read morerecommend anyone coming to see him.

This car lot has an A+ BBB rating despite having received SEVEN consecutive One-Star reviews!! It…read moreappears that few customer complaints are favorably resolved. How can the dealer have an A+ BBB rating!? I contacted the BBB to find out... Seems that Reviews Don't score At ALL! Seems that 7 consecutive One-Star Reviews Aren't even tabulated! Complaints are tabulated, NOT on how many are Satisfactorily resolved, but rather, Did The Dealer Respond To The Complaimant. ALL the business has to do to receive an A+ BBB rating is basically...respond. Moral of this story: Apparently, any business can be A+, even if their customers consistently rate them as One-Star; just send your complainant an "So Sorry" post card. As for me, I'll take my financial lumps, but will NEVER set foot on their car lot again! I just have to accept that I am personally responsible for them grossly over-torquing part of my Hyundai's engine, breaking it.

I needed a replacement part and found it here at a fraction of the new price. The yard can be a…read morelittle overwhelming to navigate, but staff helped point me in the right direction. It saved me money, and the part worked perfectly once installed.

Awesome place. Changed their name from Palmer but still great customer service. Randy answered all…read moremy questions and helped me find the part I need to fix my T&C. Will definitely use them again if the need arises. Thanks Randy and team!

Zach is a legend. Helped me and my wife when we were in a pinch. Saved us tons of money and was…read morevery professional. Thanks Zach

I have bought at least 4 sets of tires through Discount Tire. My past experiences have been…read morereasonably good, but this latest set has tested me. I originally somewhat reluctantly purchased a set of Cooper tires knowing a 30 day free exchange warranty was offered. After riding on them for about 2 weeks I decided the ride was too much of an off-road feel where as I was prioritizing a highway ride. I elected to pursue the exchange. Moving to a tire listed at $20 per tire more resulted in a proposed added cost of $500. I looked closer at the breakdown and learned that in addition to the expected $80plus tax, I was to be charged for: 1) a new tire warranty. I was told at this time that the previous tire warranty I purchased for $25 per tire or 15% of new tire cost was non-transferable. Not only non-transferable but also non-refundable. This is probably covered in the miles of pages of terms and conditions but wasn't made clear to me. 2) The tire balance and mount which the company website stated should be waived was not. 3) To make the change, I had to waive the new tire warranty that would have added $35/tire or an increase of $140. A business that advertises honesty isnt as transparent with their advertising as expected. I'll be looking elsewhere for my next tires.

i was helped by Jordan, he was very polite and personable. Gave helpful recommendation for vehicle…read morelongevity without feeling overbearing/upselly. Highly recommend great experience

I came in with a flat tire in my trunk and was helped by Zach and Chuck at the tire and brakes desk…read moreout back. Zach is a kind young man who got me checked in quickly and made the process easy from the start. Chuck stepped in to assist when there was a question about whether the tire could be repaired. He took the time to clearly explain why it wasn't safe to repair it again. I had only purchased the car about a month ago and had no idea there had been a previous patch. I really appreciated how thorough he was, and his patience when I asked for a few minutes to check with my son about what to do next. They didn't have a matching tire in stock, so it had to be ordered. Chuck let me know it could arrive between 1 and 5 and promised to call. I wasn't expecting to spend $267 that day, but I truly appreciate their focus on safety over shortcuts. Once the tire came in, I got the call and returned. Zach handled the installation and had me back on the road in no time. I will say, when I first arrived, Chuck came across a bit strong. But that's just his personality. He's direct and a little loud, not rude. The more I talked with him, the more I appreciated his knowledge and experience. After 10 years in the field, he clearly knows what he's doing. I'll definitely be returning to this location.