I really liked this O'Reilly's. It was bright and clean, loaded with helpful staff and I was…read moregreeted as I walked in. I think I'll try this location if I need some aftermarket parts in the future. They didn't have what I was looking for but they helped me search for it.

Still the same damned good service today. Stopped in to get a wiper blade and Steve was on it right…read moreaway. Had a nice conversation with Steve and Shawn. Very polite guys and full of auto info. Still out of my way but still the only place to stop.

Matt Oman and his team have helped us with all our family vehicles. We love the friendly service…read moreand timely manner in which the team has managed all our maintenance and emergency repairs. Thank you, Matt for your exceptional customer service!!

I will never return! I had tire issues that were a manufacturer problem and they would not address…read morethat. They replaced tires on my vehicle prior to me approving the pricing. They would not take my word on me rotating my own tires at my residence since I didn't have proof. Who's going to take pictures of themselves rotating their vehicle tires! Customer service was poor and they were just attempting to upsell people on services to get their commission. I have 5 vehicles and will NEVER return with another one!

Air conditioning on my Yukon quit working last fall. Took it into Diamond and was told it would…read morecost about $2100 to repair it back to original factory design. However they did offer a very viable practicle work around for about $700. I okd the $700 job and air conditioning works great. Very happy with the job and service and honesty. Diamond is definately the go to place for auto service Rick.

My brakes went out on my vehicle while traveling through the Brighton area very early in the…read moremorning. Thankfully Diamond Family Auto Service was able to get my car in right away last minute. They were extremely helpful and explained everything thoroughly every step of the way! I would highly recommend going to them if you're ever in the area and need auto repair services!

I bring our 4 cars here and know that I'll get great service - honest, efficient, affordable…read more Devon, Justin, and Noah always go above and beyond - checking all sorts of things I ask them about, and giving me the straight scoop on whether repair/work is needed or not. Terrific young men! Bravo, guys!

Always a smile on their faces. The guys there are always informative and courteous. Never salesman…read more Recommend always.

Great place, reasonable prices, and seem to be honest the past few times we've used them for a…read morevariety of services. We will be back!

Very honest, reputable shop. I've been going here for years and have always been charged a fair…read moreprice and treated well by the staff. I'm rather skeptical of the negative reviews, since their experience was so different from mine. I wholeheartedly recommend this business!

Atmosphere is professional, clean, super friendly staff- I will drive a little extra distance just…read morefor this! I met Justin (mgr) and he is such a nice man and was super patient and helpful with me getting new tires. Well done team... DISCOUNT TIRE

went to take both my car and my dads to get an alignment. the tech never told me that my ball…read morejoints were basically toast so it was a very sketchy drive home. ended up calling and they said they'd tighten the bolts again. i got a full refund for one car and was able to get it fixed somewhere else but the fact that i was never told that my ball joints were that bad is why i will never go there again the other alignment they did on my dads car wasn't even that good. took both cars to my usual mechanic and he said they did a terrible job on both. was told as DT that because of the rust he couldn't do much. lies! my mechanic did it for me. the only good thing about DT is their tire warranty and free air checks. that's about all i'll go there for now

Best place in town! Business is family owned and ran throughout the locations in the metro area…read more Great workers and super friendly. They remember who you are when you come in and take care of you quickly. Highly recommend this place when looking for a reliable place to get work done on your vehicle(s). Shop manager, Young, super friendly as well. Comes around when working to make sure you're being updated on everything happening with your vehicle.

Services rendered: Oil changed (multiple) and recent Transmission flush and full change! The shop…read moremanager, Young, and all the great people he employs go above and beyond with their service on vehicles and have the best customer service in town. I appreciate their honesty and skill. Also the best jokes! The fact that they offer multiple free complimentary services, competitive pricing, quality work, and provide a welcoming environment to all is hard to come by these days. After a few visits, you're a regular. Everyone I know in town recommended them, and I am glad I listened!

Can't say enough about the positive experience at BMW of Farmington Hills! Big shout out to…read moreShannon, she is bright light in the car business! Totally customer-focused and really engaging! The dealership provides the customer with the time and space to find the perfect vehicle for them! We test drove vehicles and fell in love with more than one. If you are in the market for a beautiful, sharp and stylish BMW, check out this dealership! Super pleasant!

People are nice there but I talked to at least 3 to get me where I was going and then when I got to…read morethe service advisor's (Mike) desk I was asked to get up out of my seat as soon as I met him because he was working with another guest. I scheduled my appointment online, and was on time and even a little early, a drop off for an oil change and after 3 and a half hours of waiting and no oil change I asked for my car and left. I have an older BMW and it was just an oil change so I felt like they just put me on the back burner and made me feel unimportant. I've been to BMW dealerships in Grand Rapids and Traverse City and never had a problem and always had great customer service. Will not return and I have already found other places that seem glad to have my business.