1. AutoZone Auto Parts

    1. AutoZone Auto Parts

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    Jacksonville, FL

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    AutoZone Auto Parts

    4.4 (18 reviews)
    Open 7:30 am - 10:00 pm

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    AMAZINGGGG!!!!! Patrick from store 3820 was the perfect help and assistance i needed he was friendly as can be I mean honestly said hi to me the second I walked in asked me what I needed and found exactly what I needed and willingly came out with me to my car and helped me to the full extent of my needed this was incredible helpful because I am disabled and sadly can't do most of the work my self so having Patrick was a blessing from god him self And once we were done installing my battery he thanked me for coming in and wished me a great day but I couldn't stop being thankful for him associate of the autozone company like Patrick are why I Always choose to come to autozone over any of there competitors. Patrick definitely deserves a raise I would be saddened to ever come back and not see Patrick here no more!

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    8 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    7 years ago

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    8 years ago

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    10 years ago

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    8 years ago

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    10 years ago

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    Ask the Community - AutoZone Auto Parts

    Review Highlights - AutoZone Auto Parts

    I was able to get a jump from someone in my complex and drove to this location for a new battery replacement.

    Mentioned in 3 reviews

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    Advance Auto Parts

    Advance Auto Parts

    2.6
    (13 reviews)

    I came into the store to buy freon and was sold the wrong kind . As I was waiting in line to make…read morean exchange the employee was talking extremely inappropriately about women to the customer in front of me . He wouldn't stop speaking negatively about women and cussing non stop . Extremely unprofessional. He was talking about beating up women. He should NOT be working there . This place will never receive another dime of my business . The store number is 09281 and the employee is named Trent k.. steer clear of this location !!!!

    I Fully expect the business to dispute this, Review my other reviews and you will see that most of…read moremy reviews are actually positive. Of course due to my various health conditions and the pandemic, I haven't been able to post many lately. I have gone to discount and subsequently advance since the late '80s. I was concerned when advance bought out discount, but I was very pleased that I continued to receive the same great service and quality Products at reasonable prices. For the first time ever, I brought something back for a refund today. The gentleman that had greeted me and offered to help, immediately said (in a louder voice, apparently so the manager would hear) ' well that's going to require a managers approval'. I explained that the two items do not work to my satisfaction. One was supposed to bring back the shine on dull paint, And the other on black plastic trim. I explained but I had follow directions and got zero improvement on the pain in the first 2' x 2' square. And as for the product, That was supposed to help with the finish on the black plastic, it actually made it worse. He responded by explaining that all I could get would be a store credit, rather than a refund. I pointed out to him that I had only used a tiny amount of each product, that I had purchased the day before. I was dissatisfied with the results and was unaware of that return policy. He explained that was all he can do, and pointed out that it wasn't like he could sell them to anybody else. I offered to give them $20, if he could tell where I could use the product on the paint, pointing out the car was outside. I had gotten ZERO improvement. I said I guess it is my mistake, for not reading their return policy. So I agreed to take the store credit. When he put the information in for return of the two items he then told me I would have to put my credit card in. I said "I thought you said I could only get a store credit?" He replied "well that's what the computer is telling me to do. I Have to do what it says". I put my card in and got my refund. He said ' are you going to try to buy something different? I said if I do, it'll be at Another auto parts, because I won't be back here. He said 'why not, you got your refund? And they're not gonna have any different products there?' I said "YOU told me I could not get a refund that I could only get a store credit". It was only thanks to the computer, that I got my refund, apparently against his will. I said that it was because of that, but I would not be going back to another advance again. It's a shame that after decades, I tried to return two items and was treated to a lecture about why I cannot receive a refund. After going to my car I've looked at my receipts, and saw no mention Of the return policy. I don't recall seeing a sign that said all sales are final, or refunds only by store credit. He tried not to give me a refund, and didn't value my business!

    Advance Auto Parts

    Advance Auto Parts

    3.6
    (12 reviews)

    I have to give credit and thanks to the customer service I received when I came into this store on…read moreThursday evening at 6:30 pm. First I was greeted with a hello and how can I help you today. The young man was very friendly and welcoming. He assisted me in finding the battery cap shims I was looking for. The gentleman and I had some small talk and it was totally a reverse of what I thought would happen. Typically during this time with the threat of Covid-19 a rush to get a customer in and out quickly was what I was expecting but instead with the social distancing guidelines and preventions that was not the case. After a few minutes of conversation a young lady came into the store, another employee which she also engaged in conversation. She even recalled my girlfriend coming in earlier that week looking for a specific item for my car. There is something about the south and the employees that are hired by these companies. The down to earth, professional, kindness and caring personalities they posses really is appreciated. Coming from the North it's a little different I guess where everyone is in a rush. Great job to these two employees. I wish I got there names but I hope the managers or their superiors read this and give them a notable thank you for great customer service for a job well done.

    Had a great experience. Identified a failing battery (free service) and replaced it on the spot…read more Reviewed all compatible battery options with me, and there was no charge for the the battery, which was done in just a few minutes.

    AutoZone Auto Parts - autopartssupplies - Updated July 2026

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