This is a review from a girl who knows nothing about cars and relies on the help of others! I've been hear for windshield wipers and for car fob battery replacement. Prices were very reasonable and staff was friendly and helpful I was in and out in about 10-15 minutes. Highly reccomended this location and appreciate that they stay open later. read more

Called in because after buying brake lights at this location, I had a quick question about the installation. I first got a young man who I could not make his name out, he hung up on me the moment I stated I had a question., within 20 seconds of the call. I called again thinking it was just a fluke, and got Lance on the phone this time. He put me on hold & when he returned to the line had a very bad attitude & ended up hanging up on me again. Not sure if it's because I am a young woman or if they are simply lazy & inept. This is atrocious customer service & since not one but TWO employees felt comfortable hanging up on a customer, I'm assuming this must be the way this store is ran. Poor customer service & an obvious lack in management. Drive the few extra minutes to a different location, the one on N Power Rd is much more welcoming & helpful. read more

You guys have the worse return policy when the package is unopen and I came with the receipt and the card I purchased it with. A return shouldn't take me 10 mins. Won't shop at Autozone again. read more

After a harrowing experience at O'Reilly Auto on Southern Ave. I drove all the way here to see if I can get a better experience. I certainly won't spend money on a company that treats their customers like we're bothering them. When I arrived here, an older gentlemen greeted me, and asked me what I was looking for. I said my engine light was on, and code indicated something was wrong with the cat converter. The guy recommended the CataClean Fuel Cleaner, and he helped me find it. When it was time for me to pay, he even asked me if I wanted to sign up for their rewards program. Definitely a much better experience. read more

Store took a few days to get me in then hit me with a 1k return fee for my Tesla battery. No communication but the crazy lady had me out in 5 min flat! A-ok read more

Went in for wiper blades . Bart greated us when we came in. Asked if he could help us looked up my truck showed the blades we needed then offered to install them we checked out and proceeded to the truck. The first blade was charged in an instant the second one was a lot more difficult apparently the clip had broken off he tried one screw driver no help by now I would have quit but not Bart he came back with a nether screw driver and finally successfully he replaced the second wiper blade. What persistence. Auto Zone is lucky to have a employee that dedicated to great service. Thanks for everything. read more

Solid service has been provided each and every time I have had to stop in whether it was a quick question or buying a product. Stopped in yesterday to get some Duralast brake pads and rotors, Austin was able to help me out with it all from the lifetime warranty that is offered on the brake pads to the 2 year warranty on the rotors. Fortunately, the rotors were not truly needed so I was able to return them this morning for a full refund. Overall, great experience at this location. read more

Shout out to Rune N. For being an excellent employee! He helped us find the windshield wipers we needed and even offered to put them on the car for us. I appreciate his effort and exemplary customer service, I will definitely return to this autozone in the future. read more

Came here to get a key battery replacement. She literally looked at the key button and said "maybe you can get a flat head in there and open it" or go to the dealership and they might be able replace the battery. Why do you work at auto zone? ‍ read more

This autozone is right next to my house and it is my first stop when something goes wrong with my truck. I'm not a big truck guru, but these employees are. Especially Larry R. I came in with a blown fuse (center screen wasn't working), and Larry figured out the problem, knew exactly where the item was in the shop, and had me out the door in less than 10 minutes. I observed that the other two workers were actively working with customers and getting through a 5 or 6 customer line with ease. Many props to them and their knowledge of vehicles. read more

Great customer service from David. He helped me figure out what was wrong with my jeep. I really appreciate his courtesy and professionalism. Thank you!!! read more

Pretty good store. This guy with beard help me to figure out with my issues super fast.

Went in to get a new battery for my car since they advertise that they will put it in for me. They would sell me the battery but said the couldn't install it because it would reset my computer. I looked up the replacement of the battery on you tube in case I was missing something. Nothing in the video said I would have issues replacing the battery. Left there and went to the O'Reilleys up the street. Low and behold they replaced the battery and my car started right up. Customer service here has a lot to be desired and I won't go back. read more

This particular Autozone is pretty good. The store looks clean. The staff is friendly and professional. Like most part stores if they don't have it they can get fairly quick. I've ordered a few power window motor replacement kits(three of the four power windows all stopped working, one at a time, within like 6 weeks, weird). Once it was in stock, and the others I could get them normally by the afternoon, or the next day. I've returned a few items I bought for projects just in case things went bad, and save me a trip back to the parts store in the middle of the project. Totally hassle free with returns. Thumbs up! I gave four stars because I feel a couple of employees could use some more training as it took the entire store staff to change my wiper blades on one occasion. And I asked for high temp thread SEALER and the the employee pulled and rang up thread LOCK. read more

I took my car to this autozone after having to jump it multiple times knowing i needed a new battery. The 1st worker that tested the battery was unsure if it was the cause or not. The 2nd worker said it was the battery so proceeded to go inside to purchase a battery. He was unsure of the correct battery for my vehicle, talked with the manager to find the "correct" one and then when he went to the vehicle to place it - couldn't even find where the battery was. Manager comes back out, says we cannot change the battery because it's not under the hood. So, here's a battery for your car - take it somewhere else to be installed. Asked the manager that he was sure it was the correct battery, he said yes. They had to jump start my car for me to leave - but not until after i myself had to change the placement of the clamps because they didn't have it on right. Come to find out now that i am at a different shop - this auto zone did in fact sell me the wrong battery for my vehicle. read more

Do NOT ask these people for help! Working for a auto parts store with NO freakin clue of auto parts even with the help of a computer. They will sell you the wrong piece that will screw up your car so that an oil change now turns into am $800 part needing to be replaced. And when you tell them instead of trying to fix they problem that they have caused, just look at you and say they're sorry. REALLY! ?!? So find somewhere else to shop! Save yourself time, aggravating, and MONEY!! This store has idiots working for them. read more

The staff was very helpful. The employee removed the headlight bulb found the replacement and even install the new headlight bulb before I could even pay for it. I recommend this location. They gave some good advice on another question that I had. read more

I had the best experience at this location. The staff was incredibly helpful, they diagnosed my issue found my parts under their original warranty and went above and boyond in ensuring I was cared for. I have literally never had such amazing customer service. read more

Came in to test and possibly purchase a car battery. The customer service rep/some old guy with missing teeth, was the least helpful person ever when asking him the difference between two batteries... "Well this one is better." Okay... please explain why it is better. "It just is." Ahhh... okay. I'm gonna take your word for it because it's got a shorter warranty and $100 more expensive, because it's just better. No thank you. Please try to be a little bit helpful. Instead of just take my word for it. read more

I have gotten great service at this location! The staff and manager are knowledgeable, friendly, and care about their store. I went in with a major problem from two batteries from another autozone location. A guy here replaced it under warranty but significant damage was done from previous battieries and poor installation and I needed the $$$ terminal replaced from the manufacture. I came back with my receipts the manager helped me initiate a claim on her day off! read more

The employees are always so helpful and courteous. Anytime I need a new battery, they install it quickly. Thank you for being a place I can trust! read more

This place rocks and the people that work here actually like helping you with any automobile issues that you may encounter. The best auto parts place around bar none. read more