Visited for a new battery. Emilio, was professional and installed it quickly!! Thanks Emilioread more

Only ones near me with 15w50 Mobil 1. Friendly knowledgeable staff, helped me get some vacuum line…read moreto finish a project. Will shop again.

I couldn't believe what wonderful customer service both Belinda and Robert had! Over the top they…read moreboth helped to resolve my problem! Thank you again Gina

Came in to see if they had a part. I got is a guy criticizing the whole time like he's on speed,…read moregoing 100 miles an hour. He couldn't stop twitching and moving around like his on something. Because I didn't measure the part I had in my hand. He didn't even try to look at it. No wonder the store had no one in there.

They have always been responsive and helpful, recently had a great experience getting new tires. I…read moreknew I needed brake pads and a battery as well, but didn't mention it because I thought I'd have to break up the repairs. Michael spent so much time with me talking it out and checking different options, I was able to get everything I needed done in my budget. I shopped around too, to be safe, and feel really good about what I paid. Everything was quick and the car drives great. Highly recommend!

Talk about a bait-and-switch! Be very careful of what you are quoted. After my son's car's warranty…read moreexpired, I wanted an established mechanic I've previously visited to do an oil change. Big O was top-of-mind. I called and spoke with a technician who reviewed my vehicle options, recommended the best service, quoted an advertised price (nice!) and scheduled me for a convenient time to take the car in. Service was prompt with a technician ready to grab the keys and take the vehicle in as we completed the paperwork at the register. Uber had been called and ready to take me to lunch while the car was serviced. Then came the switch... The price on the register was DOUBLE the quoted amount and on the printed rate on advertised flyer. The cashier then pointed to a half-torn paper on the station explaining that due to the "tariffs" there is an extra cost. Of course this could have been explained at the time of scheduling, but then they can't easily rope you in. And that's the last time Big O got a dime from me.

Waited 4 hours for a singular oil change. Car was in there shop 3+ days for an alignment and tire…read morereplacement. Both times when i went into the shop itself, i waited 15-20 to see someone. (shop was not busy with people, there was no one at the front desk). Nice people, terrible customer service and customer delivery. Will never come here again i advise you to find another place as well.

Upon arrival he commented on the L bracket that hold the bumper on. It was bent but weld was still…read moreperfectly in shape. 12 weeks later he forgot he had to fix that so I wait 4 more weeks to fix a welders job because they just do paint or bottle sold by auto zone work. So I get back a car that doesn't drive straight because they do only auto body. Now have to take it to a professional that worked daily not a sub contractor that gets paid for excuses

I am extremely disappointed and frustrated with the service and product I received at this…read moreAutoZone. I purchased a new battery from this location, and it turned out to be defective. The battery leaked acid all over my backseat carpet, causing severe damage to my vehicle's interior. When you buy a brand-new part, you expect it to function correctly, not cause thousands of dollars in property damage. This was a massive safety hazard and a huge financial headache. I will not be shopping at AutoZone again and would warn anyone else to be extremely cautious when purchasing batteries here. Will be reaching out to corporate for compensation for destruction of property .

Mr. Monster Sousa is a real one!! He knows his stuff!! Give him a raise!! Very patient!read more

Why have a warranty if your stores won't honor it?…read more On 6/27, I purchased a battery from this location without returning the old battery. I worked with Mike, who was excellent. He kindly reminded me to bring back the old battery for the core refund. At the time, I wasn't aware the old battery was still under warranty. About a week later, I returned the old battery and dealt with Tony. During the replacement process at home, I had realized the old battery was only about 26 months old and should have qualified for warranty coverage. Tony immediately processed the $15 core refund and told me to have a great day. Only after I asked about the warranty did he seem surprised and tell me the battery would need to be charged and tested first. He said someone would contact me with the results. About a week and a half later, Mike called and left a voicemail confirming the battery would not hold a charge and qualified for replacement under warranty. Had Mike been at the store upon my return, I believe this would have been resolved easily. When I returned to the store, Tony again confirmed the battery would not hold a charge. However, instead of honoring the warranty, he began looking for reasons not to. He questioned where I bought the battery, asked for a receipt from more than two years ago, and repeatedly stated he could not verify my purchase, even though Mike had previously been able to locate my customer history in the system. I explained that the battery carried an Interstate sticker dated 4/2024 and even showed him a photo from the day I purchased it in that city. None of this seemed to matter. Rather than helping find a solution, Tony appeared focused on finding a reason to deny the warranty claim. The entire interaction became increasingly frustrating. It wasn't until I told Tony I would sit in the store and contact the other Interstate location or corporate that he decided to call his manager. He eventually spoke with his boss and was authorized to refund the battery purchase, which he then processed. In the end, I told Tony that both interactions were unacceptable. I strongly believe he intended to let me leave the first time with only the $15 core refund and no mention of the warranty, despite the battery qualifying for coverage. Customers rely on store associates to do the right thing and help them navigate warranty claims fairly. Mike demonstrated that level of customer service; Tony did not. Tony needs to do better as a representative of Interstate All Battery Center. Honoring warranties and treating customers fairly should never feel like a battle.

Just stopped in with my 2021 Trailboss. I was a service…read moremanager for over 25 years and always been a huge fan of their batteries and great service. One of the best batteries on the market in my opinion. Today was no exception, great, friendly and super prompt service. I bought a battery, paid less than $20 for them to install it. (It's way too hot out or I would have done it myself) and was out of there in less than 30 minutes! I highly recommend this place. Five stars.

I have just had a negative experience with someone at a different AutoZone refusing to change the…read morebattery because they said they don't change a battery on a diesel so I came to this AutoZone and dealt with a guy named Gil and he was awesome. Very polite, friendly, and efficient. He changed my battery in record time and then said thank you for your business. There's literally no difference between changing a battery on a diesel or gas engine

This Guy is amazing!! i had a bad problem with one of the terminals on the battery would not loosen…read moreup. We tried wd, forty, we've tried ratchet.We've tried Impact, power torque every power tool youcould think of!. Everyone tried to get this Removed, from the roommate to the gardener to the handyman. it was not budging. i kept saying, take it to autozone. Ask for Jordan, he can do. anything! no one listened. after they all tried several times. I finally brought it Jordan and wallah!!! Got it off with a spray and a tool!!!

I needed an alignment for my car because it started drifting ever so slightly on the road. My…read moredealership charges almost double. This location in Tempe is one of the few Discount Tire in the East Valley that does alignment and it's only $89.99. I was able to walk in and it only took 90 minutes. My dealership usually takes 3+ hours! They did a really great job and staff were all really friendly! I have also gotten all four of my tires changed last year with Discount Tire and switched into higher quality ones that'll last longer, especially since I do lots of road trips. Love that they do free pressure checks and they would take care of punctured nails in the tires. Really pleased with all of my past vehicle services!

Great customer service went in to get a set 4 tires for my Nissan Xterra. They were quick and…read moreefficient I was in and out less than 40 minutes.