This Napa is out of my way, however everyone there is always so knowledgeable and helpful that it…read moreis where I go.

I was in the store 4 times today, and called at least 3 more times, most of the time being helped…read moreby Jiwan. He gave me world class customer service, ordering 3 new radiators for me in order to get one to him the quickest, and eventually I think he went himself to pick it up from another location. I'm definitely a DIYer, but he never made me feel dumb and was great help. The rest of the staff at this location has also been helpful during other visits but he took the cake today.

I came here to replace a dead headlight build and was so lucky to come to the right place. I'd…read morenever replaced the bulb in my car before, but thankfully Alex was working. He helped me figure out which bulb to get and even helped to show me how to install it (I arrived in the last hour of their operations so it wasn't busy). Not only did he help Me Hry my lights back on, but he was super nice. It's my new go-to spot. And

Drew was cool and efficient. Comfortable customer service, reasonable advice to keep more money…read morethan less. As a woman, I like Independence, but Drew was definitely a helpful hand. Thank you for your great service Drew! Dear Drew, Be blessed and remember you can do anything your heart desires! I'm supporting you Drew!

Wonderful manager, and employees. I was needing help after my car broke down and instead of an…read moreexpensive tow, these talented people became angels to me in my time of need. Not only did they help me sort out what needed to be done to get me home, but they stayed with me until more help arrived. To say that they went above and beyond would be a massive understatement. I am so thankful for the now two experiences I have had here, and five stars just isn't enough!!! Thank you especially to the manager! What amazing people.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

June 1, 2023 - Regretfully, Cedar Ave Repair is CLOSED. It's been closed for a few weeks…read more I'm very sad to see it's gone. Wonderful service, wonderful people.

if you need an honest and efficient mechanic, you will absolutely find them here! I have been to a…read morefew different places around the twin cities and i've been astronomically over-quoted on repairs, competitively quoted without a good feeling that my car was in good hands, or told something was an issue when it was minor. As a female, I have felt 100% confident in Cedar Ave Repair. Their prices are super fair because the work speaks for itself. I am super grateful to have found this place, they've replaced my spark plugs, wheel bearings and even helped me with a windshield wiper motor issue. Coming here I feel the peace of mind about my vehicle that you search for whenever you have an unforeseen vehicle emergency or unexpected repair issue. Thank you for everything you guys do!!

False advertisement, they will not install your car battery at the Ham Lake, MN. Location. They say…read moreif it has a hold down bracket they can't install. All vehicles come with the bracket it's a safety feaure. I had to change my own battery out in the cold in their parking lot while they stood at the counter watching A senior woman doing it.

I went here and got great service. Sent my son in and they could not be bothered to help him. The…read moreemployees were too busy talking to each other. What a shame....great chance to earn a new customer and teach a new car owner some things. Huge disappointment!!!

Let's be real here…read more I WAS NOT looking forward to going into this store. I needed a light bulb for my rear blinker and I found this chore more annoying than relieving yourself in an outhouse. My husband and I went to some other auto part store once and observed things that I could write a book about. (I'll spare you details but one of the events was the employee who stopped mid-conversation to pick up his cell phone and SCREAM at his wife about how she was a B!@#$ and a stupid POS...and etc.) How wrong I was! I walked in, got promptly greeted and was given my light bulb for less than $3!! I just assumed I needed to pay something stupid. I just asked for a quick explanation on how to install the new bulb, and to my surprise, he grabbed his tool box and offered to teach me while he installed it. He was so professional and patient, I felt so valued as a customer. I will be back and will refer everyone to this location.

This location is Amazing! Brought my car in for some maintenance and after some work it was working…read morelike brand new. Ever since then I bring my car here. The manager Dustin along with Jonathan and Isaac always make you feel welcomed and appreciated. Since I've moved here to Minneapolis this is the best customer service I've received being here, they really make you feel valued. Thank you to the staff for helping get my car back and at it. Value your service and knowledge.

I brought my vehicle to the Tires Plus on Lake Street to replace a tire that was covered under…read morewarranty after a bulge was identified. The repair was completed, and I left assuming everything was taken care of. The next day my tire pressure light came on. I figured it probably just needed to be reset after the service. By Monday morning, the tire was completely flat. I called the store expecting them to take responsibility and help resolve the issue, especially since the tire was under warranty and they had just serviced it. Instead, I was told I would need to tow the vehicle back in. I explained that I didn't think I should have to pay for a tow when the problem appeared to be related to the work they had just done. Rather than working toward a solution, the manager, Jonathan, became combative and argumentative. The tone was defensive and dismissive, not helpful. When I asked for the name of his manager or someone I could escalate the issue to, he refused to provide it and acted like there was no one above him. I ended up having to call the main customer service line myself to try to get this resolved. I did not create this issue. The tire was covered under warranty, I brought it in for repair, and shortly after the service the tire was completely flat. A reasonable response would have been an apology, arranging a tow, and correcting the problem. Instead, I was met with resistance and poor customer service. Really frustrating experience, and not what you want when dealing with something that directly affects vehicle safety.

I've been trusting these guys for decades and this week they really proved me right! A difficult…read moretime finding the source of the issue did not deter them, and I'm back in my car, riding smooth as silk! Many thanks!

I took my car here a few weeks ago for an oil change and brake pad/rotor replacement. Upon picking…read moremy car up and driving for a few hours, I noticed a giant oil leak under my car. Took it back promptly and they claimed it was a "faulty crush washer on the drain plug". If I had to guess, it was just installed improperly and they blamed it on a defective washer... Fast forward a to today where I am driving a couple hundred miles later and the skid plate under the engine is scraping on the ground and is barely hanging on by a single bolt. I am guessing they improperly installed the skid plate after the oil change as well. They were nice enough to send some kids over to clean up the oil spill in my driveway, but overall I would strongly recommend taking your car anywhere else but here.

A+ for customer service. I stopped in on a Friday night during a snow storm. One of the wiper…read moreblades broke on my car. After I picked up a replacement and tried to attach it the new blade didn't work. The guys working (Serio and the manager) actually came outside in the storm to help me. Incredible. Thanks guys!

I wanna specifically point out Sergio and Shawn(Shaun?) for helping out. I had an issue with what I…read morethought was my front left brake pad being worn out, but Shawn helped me deduce that it was actually my back left, figured out with me what to do to get the issue resolved, which is due to a motorized parking brake issue with this year of my car. Sergio was awesome with helping me return the brake pads I got, and made sure I knew the proper course of action to continue. Both are absolute class acts, 6/5 actually but 5/5 because that's as high as it lets me go. Whatever y'all are paying them, it ain't enough haha