I had an absolutely fabulous experience with O'Reilly when I thought my electrical system was going…read morebad. Josh, the assistant manager, came out to parking lot and did full diagnostics test on 1. battery, 2, generator, and 3. alternator. All were completely fine. Turned out the problem was a loose cable clamp on one of the battery terminals. Which he then tighteded at no charge with his wrench and pliers. Outstanding integrity. I bought replacement cable clamps to put on later, because they were in pretty bad shape. $12, total. Josh gave me name of local repair shop that could do it for me inexpensively and on short notice. Didn't do it then, but a day later my newest favorite outfit in Aberdeen, SD did. (See my YELP review of Gellings Auto Service and the great work they did on my brakes....)

Very helpful staff. Can't remember the staff members name but she went above and beyond to help be…read morefix my car.

The older an import gets the harder it is to find parts you want to replace yourself! Mason,…read moreQuinten "Q", Andrew & Billy are like walking into cheers but instead of a beer, you talk over parts. Cheers to the right parts & if they don't have some parts anywhere in their system, they know who might & point you towards an alternative solution. These folks love what they do & have great chemistry on the parts & sales floor. Bring the right attitude & they'll reflect it right back at you: patiently & with humor. They make this mundane stuff of wearing & tearing & maintaining transcend to a level of being in the solutions zone of life. My padiddle got fixed & that's great to see when the temperatures freeze! What's a paddidle? One working headlight, that was my problem. You see them around. . Other parts, well, dang, if one part is obscure, others might be as well. *Padiddle refers to a car game in which participants call out "Padiddle!" when they spot a vehicle with one headlight out. Historically, it has also been used as a slang term for a car with only one working headlight. Some variations of the game involve playful rules, like giving a point to the person who spots it first or requiring participants to perform a small action, such as tapping the roof of the car. Come on in & get what it is you need! It's a game & life is its stage here at this Advanced auto Parts Store. Whether a paragraph, a chapter or a saga that your car needs wind up being, write the outcome well with these fellas & you'll co-star in your triumph of maintaining, preventing or fixing! Yah.

I was absolutely blown away by the customer service. I had ordered window wipers online and went in…read moreto pick them up. There was only one representative working with a constant stream of customers, however he did not seem stressed out or overwhelmed at all . He had an incredibly positive attitude and helped me with my order as soon as he could. He even offered to install them for me, but he had other customers so I declined. After taking some time to get my wipers on I finally came to the conclusion that one of them must not work for my car. I went back in and when he was able to help me, he came right over and asked what was going on. He figured out the blade I needed and switched it out for me immediately. I then went back out to try and put it on my car and could not quite get it to click. I went back inside and explain what was going on. He then again offered to help as soon as he was done with the customer he was currently helping. Shortly after, he met me at my car and got the wiper installed within a few seconds, but it's still wasn't quite laying right. He did some things to the wiper and BAM all was right! I wish I had gotten his name so I could say who it was, but whoever was working December 15, 2024 at around 1 PM, thank you thank you thank you! Management you have an amazing employee.

They are amazing, when you need any part for your car or new item they're always willing to help…read moreout find you the perfect fit. Thank you!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I would not go to Rack Attack for install again. They told me an hour and a half for hitch install…read more It took them three hours. I had come back to pick up my vehicle and had to wait an hour and a half. So frustrating. They had absolutely no apology or customer service around the fact they that they completely misestimated install time.

Awesome customer service and great pricing! Outstanding product selection!…read more Highly recommend!

My son recommended Automotion because he has been happy with the service/staff/location…read more As an aging woman I prefer to rely on the knowledge and recommendations of family & friends, and this was a GREAT BUSINESS with Knowledgeable People providing the service. Furthermore the prices were in line with competitors, and I happily paid them for their services! The car will return to Automotion whenever it needs attention again!

Troubleshooting and fixing power/battery issues. They took…read morethe time to respond to my need for a jump and then kept my vehicle charging for several hours to see if I needed to put in a new battery. When I returned they even aired my tires for me but wouldn't even give me a bill!! Turned out that I didn't need a new battery, but I think you know where I will be buying one when I do.

This Napa is out of my way, however everyone there is always so knowledgeable and helpful that it…read moreis where I go.

I was in the store 4 times today, and called at least 3 more times, most of the time being helped…read moreby Jiwan. He gave me world class customer service, ordering 3 new radiators for me in order to get one to him the quickest, and eventually I think he went himself to pick it up from another location. I'm definitely a DIYer, but he never made me feel dumb and was great help. The rest of the staff at this location has also been helpful during other visits but he took the cake today.

I came here to replace a dead headlight build and was so lucky to come to the right place. I'd…read morenever replaced the bulb in my car before, but thankfully Alex was working. He helped me figure out which bulb to get and even helped to show me how to install it (I arrived in the last hour of their operations so it wasn't busy). Not only did he help Me Hry my lights back on, but he was super nice. It's my new go-to spot. And

Drew was cool and efficient. Comfortable customer service, reasonable advice to keep more money…read morethan less. As a woman, I like Independence, but Drew was definitely a helpful hand. Thank you for your great service Drew! Dear Drew, Be blessed and remember you can do anything your heart desires! I'm supporting you Drew!

Made an appointment 10 days out to get my tires changed. Showed up at 8 AM and was told that no…read moreworker had showed up for work that morning. No ETA given. Call at noon was told that people had just gotten into work and to expect my car in the next couple hours. Got a call at 2:20 saying my vehicle had been inspected and there were a few things off with it, but it would be done soon. Showed up at 2:50 and the car wasn't close to being finished and ended up being done at 3:45. Was charged an additional inspection fee for something I did not ask for as well as being asked no discount for it taking 7 1/2 hours for something that should maybe take 30 to 45 minutes. When I asked about it all this, I was told I wouldn't get my keys back.

I had a great experience. Teng and everyone were awesome! It was a quick oil change and routine…read morecheck everything went perfect.