I don't know what these other reviewers experienced, but I have done business with these guys many…read moretimes over the years and they've always been great to deal with. I've never overpaid, and if a used part was non-returnable I was told that up front. But it was also the right price, a fraction of the price of a new aftermarket part, so I knew why I was there. Read my other reviews - if someone does a lousy job I let people know. It's an auto wrecking shop, not Bergdorf Goodman. Get your used carburetor and that's that.

SCAM, HORRIBLE, SHADY, AND MORE. They steal from the poor. I bought a motor; it DIDNT work; told…read moreme to buy another one; I bought it in order for them to take back theirs and give refund; now claim that the one they gave to us wasn't theirs! Don't buy from here! It's so shady, I now see other reviews with similar words.. hard earned Ernest money down the drain, horrible people.

They paid fair and picked up. Easy to work with pleasant and professional .I would use them againread more

They'll go the extra mile to find the part you need; if they don't have it in the yard, they'll get…read moreit from another place fir you. Pricing is always very fair; the Lajoies have been in Norwalk a long time, and they treat people right.

The store itself was wonderful and helpful. However the part they sold us was defective. i have…read morebeen referred to Dept. of Customer Success, Executive Division. Cmmunications in progress. ------ 1st Advanced couldn't tell us specifically which alternator we needed for our van so we bought two to the tune of $1300+ (with intention of returning unused one) and went to a garage we found in the area (we were on a road trip starting our vacation, so didn't know anyone in area). The garage took us in and did the repair. We were so thankful to be on the road that we paid him cash and headed out. Unfortunately lost the receipt. Wasn't really planning on needing it. Lesson learned! Initial breakdown did not have to do with Advanced Auto Part. And we made an assumption that the part(s) we purchased would be good. for the price...maybe should be lined with a little gold? 2nd on the way home. SAME PROBLEM. This did have to do with Advanced Auto part. Alternator was bad! so now we're in NJ and have to find some help. We eventually did find a repair shop that could help us, but not until the next morning so we were stuck overnight. Not their fault, i put this blame on faulty part as well. So the alternator that we purchased from Advanced was no good. Shop replaced it with a NAPA (where they get their parts) and the cost of the alternator was 1/2 of what we paid at Advanced, although the labor was double what we paid the first time. This garage told us that NAPA will stand by their product and if something like this happens they will reimburse for additional labor as a result of THEIR BAD PART. So I called Advanced to see if they'll do the same. if the part they sold us was good we never would have been delayed getting home and having to pay even MORE labor to reinstall another alternator not to mention the towing fees to get the van to this garage. They did refund me for both the alternators that i purchased. the bad one and the additional one i had to purchase. now i'm tyring to get assistance with the added labor we had to dish out. Stay tuned... i am hoping to be able to update this review with a positive note.

Wonderful service. Needed a rear wiper blade for my RAV4. Flavius is the best! He helped ensure I…read moregot the right one and installed it. Highly recommend this store!

Tom and Tim are great! I'm a long time customer both personally and for business. Always dependable.read more

I have been a customer for over four years, the owner of…read morethis business is a very honest and good man.

In Westport visiting family w grandsons for the holidays. Our Subaru Outback had burned out the…read morerear combination tailights on the trip and Cooper's was the nearest parts source. Went into Cooper's and immediately had the feeling I had traveled back in time to a store where you knew the proprietor and he knew his clientele and knew where everything in the store was. It is such an iconic location and a lifeline to the past when personal service, warmth and small town charm and friendliness held sway. Sandy had my bulbs 10 seconds after I gave him the bad sample, then we just chatted for 5 or so minutes about cars, Westport, etc. It was more than a trip to the store, it was an experience. Sandy and his store are, to me, an example of a local treasure. Bob Linder.....Conway, AR

Westport is fortunate to have true auto parts store like Coopers. Sandy will go out of his way to…read morefind obscure parts for your older car. He is always willing to help a customer replace wipers, swap a battery or change a headlight.

I couldn't be happier with my experience at Garavel Subaru, especially with Sales Consultant…read moreAleksie Velez! From the moment I walked in, Aleksie was incredibly helpful, professional, patient, and genuinely caring. I never felt pressured or rushed. He took the time to answer all my questions, explain everything clearly, and made the entire car-buying experience easy and enjoyable. I recently purchased my Subaru Forester Wilderness, and I absolutely love it! The whole experience with Aleksie and the Garavel Subaru team made this purchase even more special. A huge thank you to Aleksie Velez and the entire Garavel Subaru team for such an outstanding experience. I highly recommend Aleksie to anyone looking for a Subaru and a dealership that truly cares about their customers. 5 stars without hesitation!

I had a wonderful car-buying experience with Michele. She was friendly, knowledgeable, incredibly…read moreresponsive, and a pleasure to work with. She worked with me on the price and made the entire process easy and stress-free, with no pressure. She also kept me updated throughout the process while I waited for my car to arrive, which I really appreciated. I couldn't be happier with my experience and would highly recommend Michele!

I've had a few instances with deliveries made to a neighboring illegal cash-run mechanic in our…read moreneighborhood and I have to say the delivery drivers are very rude, disrespectful of property, and drive erratically. They create unnecessary stress on our once nice quiet neighborhood. At least if you're going to be dealing with ILLEGAL businesses, be polite and professional. They need to fire all the delivery drivers and get ones who know how to be professional and respectful of other's property!

I went in for a passenger side axle shaft for my 2016 Lexus GX 460…read more This was my first time at the store so I took a look around. I was there for 5 minutes and none of the associates greeted me or ask if they could be of assistance. I went up to the desk and waited. After a few minutes I asked for help and finally got their attention. I told the associate what I needed and he had a really hard time finding the part for my car. He stated that "They have only been Car Quest for 2 years and are still figuring things out" .... Ridiculous! A good business owner should not take 2 years to properly transition to a new business & teach his employees! I finally got frustrated and walked out. I will give them the benefit of the doubt because they were pretty busy when I arrived. However I feel I could have gotten better customer service from them. I love cars as my father was in the automobile business for a long time. I will give them another chance next time I need a part for one of my cars and hope to have a better experience.

Love these guys - they know their stuff and are always helpful, and right in my neighborhood and I…read morewon't downgrade them. BUT I'm not sure when I will go back -- the guys at the counter did not have masks on when I was there on 8/1/20 and neither did the customer who came in when I was there and stood two feet away from me. I can't shop where people don't make keeping their customers safe a priority, and there was zero evidence any protocol was in place. Hope they up their game.

They took phone calls while I waited on line. I get it. Talk to people on the phone for a…read morepotential sale, while a definite sale is standing right in front of you!