Doing an exchange and the gentleman that helping me needed override waiting for the manager ! Walking in the store a lady that so rude told me you have to wait on line I said that I am waiting for the manager approval ! She reply again with rudeness I am waiting first for approval! More than 10 minutes waiting for the manager to be free from his phone call what a bad. Customer service that unacceptable will never come back if there is a zero minus they deserve it read more

I went to to auto zone this morning and asked the female worker can I use the code reader she told me no she'll do it herself snatching my car door open with my wife sitting inside the car I told her I need to turn the engine off so it can read it she snatches the reader out and just walks back inside the store I told her that it's not going to read it she said she doesn't care and just walked inside. read more

Got what I needed in stock when I needed windshield wipers. Was at O'Riley before and they didn't have what I saw online. So I went here and they had what I wanted and also $3 cheaper! After check out they installed the wiper blades for me. So 5 stars based on this experience. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Phoenix, Arizona

The belt on my optima broke and we showed up ten mins before closing time so Shout out to Spencer and Corey for staying past their shift a lil bit to make sure we had the correct parts for the repair. read more

The service here is always amazing. Today Rob helped me change my light bulbs and taught me how to do it in my own. He was such an awesome guy! read more

Normally I go to oriellys this time I wasn't able to find one in my area so I found auto zone. The general manager was very knowledgeable and helped me find what I was looking for with ease. And he had me back on the road in no time! Next time you're unsure about a part or don't know what to ask, Arturo's your guy! read more

Wow I've seen the lady go above and beyond helping customers but It didn't get even a thank you . Well yes it's her job right ? Well she was Able to help me figure out what was wrong with my brand new car . It was the battery a special one was needed , Not in stock no problem she located it had it at her store within a hour kindly called me to have it installed for free before her coworker left to lunch !!! Wow thank you Eva L your amazing person thank you so much . You do so much helping us customers . Sometime we remember to complain but not say Recognize When they did a awesome job !!! Thank you so much . read more

This autozone got only two employees and it took me quite awhile just to buy a oil filter. Could use more employees to help with all the costumers. But when it comes to your turn they are very helpful if you can't find something that you needed. And can call the other stores to check. read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Phoenix, Arizona

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This is closes store to my home bud all employees and managers that work here are joke. They don't care about customers make u wait to get parts they all in back room playing on their phone. When u call store to ask for parts availability they put u on hold and never come back to answer. read more

Needed a battery for my car today. The guy (Alex) that sold me the battery was very nice & helpful. He advised me that they do the install for free; which I didn't know. This was helpful, since I am in the process of moving and didn't have ez access to my tools. Keep up the great service. read more

Debbie your what makes the store! You have been the most helpful! Love auto zone! You all are awesome! Keep up the good work!

This is my husband's go-to shop for all his supplies to take care of all our vehicles, including a Jeep, moped and motorcycle. Plus, whenever I have come in alone as a woman, I've never had a bad experience. If I need help there is always someone around, and when I look like I know what I need I am left alone. At times the registers can get a bit backed up, but so can any retail store. They can't over-staff, either, so I get it. Not a bad deal for oil change and other routine maintenance items, especially with the loyalty/points system they have that other chains don't. read more

Giving it a 1 Star because it won't let me do otherwise. This place sucks!! Took my battery in to get charge a couple months ago I left it there for 4 hours and it only got charged half way then just last week I took another battery thinking last time it was just a mistake of why it had only had charged half way well this time I took the battery at 8am didn't go for it till like 3pm and they forgot to plug it in to charge! So I go back again at 6 and they say it's a bad battery and to just purchase a new one...I know the battery was still good...fed up with their excuse I ended up taking the battery to O'reillys picked it up in an hour and it was fully charged they saved me $140 read more

I like these guys a lot, but there service is a little lacking. And I know it will sound wrong but, they need to speak a little more English. Other then that, I will always keep shopping at AutoZone's!! read more

Have been coming here a while and service has always been slow. But I recently bought the ArmorAll auto care kit (comes with 4 items) for $15. Not a bad deal overall. But when I took ALL of the items out of the package, everything had been used before and then placed in the box for sale. All the items were used 50% or more. I took it back and got a hassle free return. But seriously guys, check your inventory... read more

I was able to find the specific brand of brake fluid I was looking for. The store seems understaffed and the employees are unhappy. Poor customer service. Had to wait in line for 20 min just to pay for my items. read more