great communication Great follow up…read more Knowledgeable aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

I purchased a Certified Pre-Owned GMC Yukon Denali from Gay Buick GMC on March 21st. At the time of…read morepurchase, the front windshield was cracked, and it was clearly stated in the contract that it would be replaced. It has now been over a month, and despite multiple phone calls and follow-ups, I still have not received any resolution. Every time I call, I'm told that they will "check on it" and call me back, but no one ever does. I'm tired of constantly having to chase them down for something that was promised and written into the agreement from the beginning. This experience has been very frustrating and disappointing, especially considering this was supposed to be a Certified Pre-Owned vehicle from a dealership. Customer service after the sale has been extremely poor. Unfortunately, based on my experience, I would not recommend buying a vehicle here.

They just kept saying they were short staffed. I waited in line and then one employee called Arcy…read morecame and moved everyone to a line and I had been waiting the longest but they didn't care. Very disappointed

The first time I saw Barbie looking like she does in the picture, as you see, I made an Advance…read moretowards her. How could I not? It was an auto reaction. Parts of me thought it a bad idea, but those parts were wrong because now she's mine. They weren't particularly nice to us at Advance and we weren't able to find any of the things that Barbie needed. It's not my favourite place by any stretch of the imagination and we were better off at AutoZone down the road in the end. Cheaper and had more to offer in terms of what we actually needed for the lights and wiring in the car.

Got my truck up and running , even donated some parts too me when I was just starting off on my…read morebuild.

I went to Richard's shop as I had received a very high Is quote from another company and wanted a…read moresecond opinion. His prices were beyond fair and he was able to get me in the same day and pick up the following. I would highly recommend this shop. Richard was very polite and thorough in explaining the repais.

Five STAR purchase experience! https://www.roncarterleaguecity.com/…read more Shout out to Ron Carter League City and my amazing salesperson Misa Jelic. Needed a vehicle that didn't require a step ladder LOL and traded my pickup truck in for a different tow vehicle. If you haven't done business with Ron Carter, they don't have ANY dealer addendums....just old school car sales with a SUPER competent Staff. I have included Misa's business card here. Hit him up if you want to buy a Jeep, Dodge, Chrysler. He hooked me up with a tough looking Grand Cherokee and had a driver bring it all the way from Austin to make sure I got EXACTLY what I wanted! Thanks Misa!

I always have a good experience with their parts & service team. This weekend, I bought a new Jeep…read more Typically, buying a car is a difficult task. But, this is the 2nd Jeep I bought from them and both times couldn't have gone better. This weekend I worked with Jay Hernandez. What a great guy! He is very knowledgeable, patient and he really listened to my concerns. He didn't try to sell me something that I wasn't completely comfortable with. John Pak in finance was great too. I highly recommend Ron Carter dealership. I love my new Jeep! Thanks guys!

Many months ago I was out with my nephew teaching him to pull a small trailer. We needed an…read moreadapter for the trailer to make the lights work correctly. We stopped by Pasadena Trailer however they were closed. It was the weekend. The new owners were inside and promptly opened the door asking how they could help us. $10 adapter and they were very helpful. It's great to have them in the community. Check them out! Good people.

Outstanding service! They will go to great lengths to help a customer out. I could order off of…read moreAmazon but the personal help and attention to detail makes all the difference. Plus they are DOG friendly ....they let my best buddy come into store and cool off. If my dog loves them you will too!!!!!

This store has awesome customer service. Came in 20 minutes before closing needing a headlight and…read moreneeded it replaced immediately. Thanks to Devin he went above and beyond and was eager to assist us with installing it. This store is very organized and super clean. My husband tried to tip him an he wouldn't accept it. Thanks Advance Auto Parts & Devin

My car splash shield was broken and dragging off the floor and I didn't know what to do. Thankfully…read moreSteven went above and beyond to help me and remove it safely. He definitely deserves a raise! Service and hospitality 11/10!

0 stars: Shameful, deceptive business practices. They'll lie on the phone with a good price to…read morelure you in, then they'll lie to your face and give you the run around (2 days wasted). Then I had to "settle" for subpar service and keep the alarm, or take the alarm off and STILL pay for labor. That was NOT the original agreement, (which by the way, the sales person threw away the quote I agreed to, or so he claimed, when I asked him for it). Who does that? And to the other complicit people there, shame on you too for allowing this ripoff to happen. Lesson learned, NEVER shop here again.

The price and costumer service was great but the 5 hour plus wait was really aggravating to me. He…read moresaid give me about two hours to set up a stereo and backup camera, check out or speaker system and it's 7pm and still waiting on our truck to be ready!!! I'm beyond annoyed. I am a very understanding person but they need to be clear and honest about their timing and make people schedule a service date to be dropped off instead of waiting hours for your car to be ready. And the costumers seating next to me were complaining about the same thing smh.

Awesome people working here, Liam is always attentive and makes sure everything goes very smooth. 5…read morestars to this crew "Liam, Curtis, and Damien"

Stop damaging automobiles breaking wheel studs off or cross threading them !! The shop they…read morereferred to fix had 8 other cars with cross threaded or broken off!!