went to get new tires which were installed. coming to pick up my car i clearly spot the hub cap is…read morehalf hanging off the back of one of the tires. if they even half payed attention they would have noticed that right away. secondly the hub caps are all put on unevenly where there is larger spaces and then smaller spaces all around it. another back tire has a crack down the hub cap where they clearly put it in wrong and damaged the hub cap all together. the person working came outside of the shop with a sledge hammer to try and fix the issue which is crazy. they need a rubber mallet to tap the cap back on properly which they didn't even have in the shop. they had to get one from inside the walmart to use to fix it. the workers had no remorse or any sympathy for how halfassed they had done the job. once i got in my car i saw a low tire pressure warning meaning they also didn't think to check the tire pressure or reset the sensor after installing new tires. don't come to this walmart to get tires done. they don't care about your car or their job. they will damage you vehicle and waste your time. pay alittle more and go to an actual tire shop.

Service was so bad I downloaded and made an account on yelp just to hopefully spare others from…read moremaking the same mistake of coming here that I did. you will not get your car serviced, no ones gonna be nice to you even if you're nothing but respectful and nice to them. Ive never had to wait 2 hours on an oil change in general, it was 2 hours before my car was even seen

Wow just WOW Jarrell I at Auto Zone store # 274 is an Angel!!!!! Absolutely went above and beyond…read moreto not only helped BUT took the time (as store was closing) to TEACH us how and what to do to keep us SAFE May God BLESS you THANK YOU

Jesse @Monroe St went above and beyond for my father and I, helped us take out and put in some…read morepparts we thought we would have to take the dealership, saves us over $100! Thanks again Jesse

Used the Napa website to order 4 motorcycle spark plugs online. You do not pay until you pick up…read moreyour order or you can pay shipping so the parts come directly to you. Either way you have to call the local Tallahassee store directly to complete the order process. If the item is not in-stock locally, it is shipped from either another store anywhere in the US or the order can be shipped from their warehouse. The shipping/freight costs are generally passed onto the purchaser (you) unless it comes with one of their weekly store deliveries. On this occasion the store dropped the shipping/freight charges. The website always shows "order completed" even though their product hasn't been paid for or picked up. So while it is a little confusing ordering parts online with Napa, in the end they came through for me.

This place is excellent. I've seen some of the salesmen go out and replace wipers. I've also heard…read morethat one changed out an alternator for an elderly gentleman. This is the ONLY place I would go to buy auto parts.

This outfit is truly as good as it gets when it comes to going the extra mile to ensure my…read moresatisfaction. There's a LONG story behind my review, but I will not bore you with each detail. I recently had a hybrid battery failure on my 2007 Prius. I deal exclusively with Bass Auto Care (on Capital Circle) and they handled the removal/reinstallation. I understand it's not for amateurs. Several months after that replacement, the rebuilt battery failed. Thankfully, it was warranteed - but regrettably, I was vacationing in NC with the car at the time - and that was definitely a setback since finding a service station that was associated with the warrantee agreement plan needed to be found. Bass Auto received the battery through Liles Auto (CarQuest, actually) and naturally, that battery was manufactured by yet another company. Jared from Liles Auto and Al from Bass Auto were instrumental in getting me back on the road relatively quickly from three states away. Well - that 2nd battery failed again. Now, it was all hands on deck - and Jared as well as Al were determined to make things right. After calling in a lot of favors, they got me back on the road with a perfect hybrid battery pack - and were able to get my expenses from my delays reimbursed as well. This all points to a commitment to their community, their customers, and their brand. I can't say enough about the ethics and attention to detail this operation had in getting me back on the road. I've learned that Jared Liles oversees a number of CarQuest stores in Tallahassee. If you're looking for indisputable ethics - you'll be satisfied here.

Great customer service provided by the general manager LOCKWOOD! He got me a new battery and…read morechanged it over in no time! He also helped me in getting the correct filters I needed and was able to change a brake light for me as well! He truly just made the process easier and a breeze! So happy I came and he was here!

Went inside asked for cabin filter and air filter and windshield wipers,got filters but the…read moreemployee said my wipers were two different sizes and expected me two remember the measurements so I left with no wipers, couldn't you just write it down. Now off to another store.

Jared was great and very informative. He was not pushy when we were looking for a new car. I…read morerecommend him and this dealership.

if you're ever looking to purchase a car ask for "TJ Davis." Great, kind person and he will ensure…read moreall your questions are answered. Tj communication is great and he is very hospitable. Thank you TJ !

I promised I'd give this place a review, and now that it has been two weeks since the folks at…read moreProfessional Auto helped me out AND given that my car's A/C still works, here it is! I visited Professional Automotive partly because it was located close to where I work and partly because Furrin advised that their shop doesn't work on Nissans as frequently as their other location (PAC on Gaines Street). The service writer at PAC was friendly enough, he gave me a reasonable quote over the phone to have my A/C recharged (assuming that was the problem). I dropped it off, walked to work, and after not receiving any phone call as to the status, I gave them a call to inquire how it was all going. The gentleman said all was good and that he was just about to call me to come on by and get it. He was fine with me coming to get it later (at the end of my work day). The total bill was a bit higher than we had discussed on the phone (from $90 to $115) but he explained that my A/C was completely dry and they went through more supplies than anticipated. No problem, I was just happy to have cold air again. Upon entering the vehicle, I turned the A/C up to full blast and waited five minutes...and the entire five minutes I was being blown by HOT air. Ugh. I went back in, the service writer came out, verified that sure enough, whatever was causing the air to turn cold had either leaked out or..well I couldn't say for sure what had happened. He apologized profusely and asked me to bring it back the next day since the tech was already gone for the day. Not exactly a convenient option but I didn't have much choice, especially because I'd already paid them all of the money for the original service. He assured me that they would take care of it for no additional cost. I thought, well that sounds great, but if it means a new compressor, I hope that he stays true to his word! LOL The next day, the gentleman stayed true to his word. They accepted the keys and I trudged back to work (praying that my compressor wasn't busted). As it turned out, no compressor problem; just a leak in one of the hoses. They took care of the leak, recharged the A/C and voila! The Z has cold air to this day. I do think that they operated based off of my word when diagnosing the vehicle and that was ultimately the mistake that caused the loss of supplies and required my return trip the next day. Barring that forgivable oversight, I definitely trust these guys with my orangey and would bring it back for service in the future.

Highly recommend this place! They got me in same day, service took less than 20 minutes, and cost…read moreless than $50. It was a simple fix but they got it done fast and with a smile. Thank you!!