Why does this location still exist??? The service has always been horrible…read more Left my merchandise and went straight to Auto Zone (Pearland) where the service was exceptional!

Sexist people who don't want to help you at all, just want you to leave their store. They'll pull…read moreout any stop they can just to rip you off of their warranty. Also, sexist comments and jokes by every male worker I've encountered. Got an AC compressor under warranty, it inevitably broke because of the poor quality, and when I tried to return it, they said the warranty only works if you had gotten the "complete AC repair package"; meanwhile, they don't even sell the other parts for my car because it's 30 years old. By the way, no one offered me that "package" when I purchased it.

So, my AC in my car just stopped working. Went today to try and do it yourself it. Bought some…read morerefrigerant, and with the help of Dee, she showed me how to place the meter and whatnot. So started my car, turned it on high and lo and behold, it started working. Compressor kicked on, ac blowing cold. Dee had the magic touch, so she was able to refund my money and fix my AC! Thanks Dee and O'Reilly. You saved the day.

You get exactly what you need for your vehicle at O'Reilly!!…read more I've purchased alternators, cabin air filters, windshield wipers, a tarp, jumper cables, plus more! Walk in and talk to a helpful person at the counter & they will make sure you get the right part for your year and make. They keep track of your purchases by your phone number.

This store has awesome customer service. Came in 20 minutes before closing needing a headlight and…read moreneeded it replaced immediately. Thanks to Devin he went above and beyond and was eager to assist us with installing it. This store is very organized and super clean. My husband tried to tip him an he wouldn't accept it. Thanks Advance Auto Parts & Devin

My car splash shield was broken and dragging off the floor and I didn't know what to do. Thankfully…read moreSteven went above and beyond to help me and remove it safely. He definitely deserves a raise! Service and hospitality 11/10!

Owned by Bill = 1 star…read more Oh wait, they're not? Okay then I like them. If you need Auto Parts way down in Webster this is as good a place as any because they're pretty cheap and they're pretty friendly. We've always found what we needed here. There's a reason why they have such good ratings.

My battery was bad and they came right out and checked it for me. It registered bad. They looked up…read morewhat kind of battery I needed and unfortunately the kind my car needed wasn't out in stores yet, but still only at dealerships. But, their service was fast and cordial.

These guys do all of my work including tires, alignment, suspension, regular maintenance on all 3…read morevehicles.

I brought my new Ram 1500 to Texas Truck Innovations to add AMP Powerstep Running Boards. They did…read morea great job and finished the job on time.

I have to admit, walking in any automotive store is a nightmare for me! But I needed a new…read moreheadlight as one of them is busted and I simply can't drive at night without good lighting (esp when I have 2 kids in tow all the time). I chose this store as it's the closest to my home. I got in and I'm already hyperventilating when I got in. This is completely foreign for me! Mind you, the only I know what to do with cars is to add gas on it! I don't even know how to pump my tires! Yeah, it's that baaaddd! Anyway, I was pretending to really know what I'm doing or what I'm looking for. The aisles have labels so I should be fine. Then I get to the headlights aisle and my golly I don't even know which one I'm looking for! Good thing this lady is on the same aisle as I am with a price tag her on. I assumed she worked here and we struck up a small conversation. She made me feel instantly comfortable that I mustered the guts to tell her "I have no idea what I'm looking for!" She laughed at me and motioned for me to go to one of the checkout counter. She asked the make and model of my car (thank goodness I knew!!!) and then showed me the screen of the headlights I can use for my car. Phew! Well, that was just the first part. I shyly told her, if she knew how to put this little thingy on. We got to my car and I don't even know how to pop this friggin hood! She just kept laughing at me and I laughed with her because of my stupidity! Well, finally I found the lever and popped the hood up (praise Jesus!). She then tried to remove the old bulb but was having some trouble so she went back in and asked her colleague to come out and help me. Shortly after, this guy comes out and did the work for me. I know this may sound really absurd but these guys really made my day!! They did go out of their way to help this clueless mama! Now, I know one of my brake lights are out but I'll let hubby handle that one. I'm outta here!

Yes this location in Friendswood off Parkwood is very helpful anything I've gone in to purchase…read morethey've always help make sure I get the right item.

Great friedly honest work. Good fast service and price too on American cars. A Friendswood favorite.read more

I called Mustang Auto Repair for help because my check engine light had come on and my car failed…read moreinspection. Scott advised me that changing spark plugs might actually solve the problem. (i had 179,000 miles on the original plugs). I changed plugs, reset the check engine light and took it back in and it passed inspection! So Scott saved me a lot of money with free advice. I would not hesitate to take my car there for any future mechanical problems.

They just kept saying they were short staffed. I waited in line and then one employee called Arcy…read morecame and moved everyone to a line and I had been waiting the longest but they didn't care. Very disappointed

The first time I saw Barbie looking like she does in the picture, as you see, I made an Advance…read moretowards her. How could I not? It was an auto reaction. Parts of me thought it a bad idea, but those parts were wrong because now she's mine. They weren't particularly nice to us at Advance and we weren't able to find any of the things that Barbie needed. It's not my favourite place by any stretch of the imagination and we were better off at AutoZone down the road in the end. Cheaper and had more to offer in terms of what we actually needed for the lights and wiring in the car.

I bought a Jetta TDI for the purpose of taking cross country on a roadtrip. Upon calling the shop,…read more Vicky spent 20 minutes on the phone with me before I even met them. After meeting Keaton, they took their time on a Saturday to prep my car for a roadtrip (installing skid guard) and told me to come in for something minor a few days later. Without having to wait, they took care of it on the spot at the time we agreed and even put an engine cover on my car without me asking for it. I find Keaton very honest and he's truly passionate about what he does, taking you through nooks and crannies of your car. People rarely talk so passionately about their work like he does. I think Keaton is the type of guy who would work on VWs even if he wasn't paid to do it.. You walk in and feel welcome by the staff.. and the dogs as well!

I recently came here after being quoted for a ridiculous repair cost at vw dealership for and…read moretransmission oil pan leak on 2012 gli so I decided to try this place. Keaton is very knowledgeable and knows his stuff helped fixed the problem for a good price while also giving me good tips towards keeping the longevity of my car running. I definitely would recommend Keaton and his shop he knows his stuff and willing to work with you.

Very friendly staff and very helpful! I didn't have this great experience at the E. Broadway…read morelocation.

Awful customer service. Needed wipers. Couldn't figure out which ones I needed. Stood for awhile…read moretrying find out the right ones with QR code. Went to the counter. No one came to help. As I left irritated they told me, "Thanks. Come again". Yeah I'm not.