bad battery 350$ replacement. went to Sam's club 199 plus tax same battery!!!! make your own…read morereview

I was in need of a new battery for my car, I called and spoke with JD, he was very pleasant and…read moreknowledgeable, I brought my car to him and he did a battery test and found that it needed to be replaced, he installed the battery and off I went! Absolutely best customer service, if you're in need of anything from Advanced Auto, Ask for JD,

I am so thankful for this place. Not only was the service wonderful but they helped me out with a…read moretire situation right before closing time. I will definitely be returning for any future car needs. I highly recommend this place.

This place scammed my 76 year old father by selling him a battery they didn't install. My father…read moretook my mom's 2019 expedition in for an oil change and asked them to replace the battery also. The battery was fine but was the original from the factory. They were about to take a long roadtrip to see friends so he wanted to avert any unnecessary emergencies on the road. Six months after they supposedly installed a new battery, the battery died. When my dad took a look at the battery, it was the same Ford OEM battery that came with the expedition when they bought it new, not the replacement this place sold him. When he took it back they gave him some BS story to explain what happened. They did finally install the battery he bought 6 months prior. If they will pull this scam on an old man, they have no moral compass and I would advise all to stay away.

Predatory business that will lie to you about time estimates and charge insane scam prices. Chose…read morethis company because they promised it would be done by a certain day (it wasn't) and 3+ rating (which is usually good for a mechanic) only for them to have me drop it off at shop down the street with a 1.3 rating and slew of bad reviews. They then proceeded not to tell me they retrieved my car from that place when it was done, so I went to that place but they basically said I was SOL. Once I got to this place the two men behind the counter were extremely unprofessional, unhelpful, and could not answer any questions. Take your business elsewhere or pay the price.

I took in my 2000 Jeep Grand Cherokee and they did a great job replacing virtually all these…read moresuspension which needed attention after 25 years of use. The very grand Cherokee has been in our family since new and it is a beloved member of the family so I was a bit concerned to have anybody work on it. They did an excellent job and it once again drives like it should. They were very responsive and professional. I highly recommend them.

Great painless install of my Katzkin leather in my Lexus Lx470. Bought my Katzkin's and they…read moreassigned me to Cole Brothers. Great job, fast, thorough

We have depended on these folks to tint all our vehicles as well as place new leather in our newest…read morejeep.we love the simplicity of doing business with them. If they make a mistake they quickly fix the issue, no questions asked. They are personally owned and operated but have built there business into what seems like a corporate empire based on there great service and willingness to seek perfection, to keep customers like ourselves coming back. Great job !

James, the owner is a great guy and very honest. Whenever you are there he makes you feel right at…read morehome. When talking to him you can tell he is not going to try and take advantage of you. I have taken my car there for oil change and tire rotation and the cost was very reasonable. My father took his truck there for some air condition work. They did what they had to and advised my father he may need to get it worked on. We brought it back after a few days and James said that he would need work on it but it is not needed because we do not use the truck that much. He did not try and pressure my father into anything. He did this again with the transmission on the truck. He told my father what was wrong but he could keep driving it for a long while before it would have to be fixed. Really love this place because they do not pressure you into stuff you do not need. I will always take my car here.

This is the place in Lebanon to take your vehicle for major repair or just routine maintenance…read more The owner James Watts believes in great service at a fair price. He has done engine breakdown repair to oil change, to repairing a hole in a tire for us. The only place we will go with our vehicle.

I don't write business updates often, as it usually takes a special or terrible experience for me…read moreto do so. But this time, I'm happy to share that it's been a positive experience. Since I bought my RAV4, now called Nirvash, I've regularly gone to Toyota of Gallatin for service and upkeep. Apart from changing tires, I trust them with everything else I can't handle myself--like replacing wiper blades or the air filters. Over the years, I've heard some not-so-great stories about dealerships taking advantage of customers, but luckily, Toyota of Gallatin has always been honest and fair with me. Every visit, they make sure I have all the info I need to take good care of my vehicle. They even do this when there's an opportunity to make extra money from services I ask about but don't actually need. For instance, about a year ago, I went in for an oil change and tire rotation. I asked them to replace both the cabin and engine air filters. It turned out the cabin filter needed replacing, but the engine filter was still in great shape. They asked if I really wanted the engine filter replaced, showing it to me to confirm it was fine. That saved me around $50-70 that they could have charged me for that day. Earlier this week, I visited for fuel treatment and brake service. They completed the overdue fuel and engine cleaning treatment, but upon inspection, they found my brake pads still had plenty of life. They told me I was good to go, which saved over $600 in parts, labor, and taxes that could have added up. I asked for the service anyway, and they could have done it for extra profit but chose to be honest and fair about what was really needed. I've heard a lot of stories about certain dealerships just trying to rack up big bills by recommending unnecessary repairs. But so far, Toyota of Gallatin has been different. Their honesty and fairness have earned my trust and loyalty.

Shame! Shame! SHAMEFUL!…read more For Toyota vehicles being the absolute GOAT that they are in my experience, this place serves the Toyota Name ZERO JUSTICE. An absolute DISGRACE- yall ought to be ashamed of yourselves as humans! They have literally taken parts off my vehicles and LOST THEM on more occasions than I can count. Then they charge you for the parts. a $250 wheel bearing? Maybe. My $1500 skid plate!??? Seriously!?? They will also do things and deny them often, they will lie to your face happily, and will waste your time. (Let your vehicle sit for 8 hours and claim they're working on it while it's sitting in a Parking lot not being looked at). if you can find your own mechanic- I'd advise to... because this place hires the barely hirable.

Truly baffled by my experience today. I've been to this location a few times, even brought my…read morefriends car in too. But after today I certainly won't be back. First and foremost everyone in store was fine - no issues and I wasn't upset with the situation. The car needed an oil change and I forgot to bring in the mailer stating their oil change special of 39.95. I told the lady at the counter but she wouldn't honor it because I didn't bring it in. Okay- annoying but whatever right? WRONG. They drained the oil but then couldn't get the filter out. I know this can be a common issue but to quote me nearly $400 PLUS the $80 oil change seemed insane. I called the last place that did the oil change and they completely took care of it/me. Now I paid the $80 thanked them and left. But I found the mailer and read every single word - nowhere does it state it needed to be brought in for redemption, it actually doesn't even say it's a coupon it says "oil change special" So I called the manager Blake, he was immediately rude, condescending and disrespectful. When I mentioned the tech drained the oil before taking out the filter he instantly remarked how "That's the ONLY way to do an oil change." (Truly, almost any mechanic can give you a different answer on what's right or wrong but that's neither here nor there). It was the immediate rudeness and talking down to me that really took me by surprise. I told the manager all I was asking was a partial refund since I had the ad and it doesn't say it needs to be brought in. He essentially told me too bad and again "EVERY store requires the coupons in person." He then offered that the coupon doesn't expire so I can bring it in next time. I told Blake frankly I don't know that I'll come back if this is how they treat customers. After a few minutes of back and forth regarding the coupon Blake told me I can bring the mailer in, he will write me a check for the difference, and to never come back to his shop again. P.S I called Amerifix of Franklin - I said I totally forgot my mailer at home can you still honor the coupon, they told me yes. I also asked if they usually drain the oil first or remove the filter, he said they remove the filter first. What a terrible way to do business and a terrible way to treat customers. Shame on you Blake.

Had my brakes done over a years ago with Dan's rotors and…read morepads . My wife drove the Car a few times a week . Rotors warp they said it only had a 12 month warranty on it we were over 7 months over . But they wanted to charge full price and if it wasn't it was a few hundred more then any other shop around Whitehouse. I don't know what happened to them. But I'm not going there again.

Polite and fair. I have taken vehicles there and they have…read morealways appreciated my business and got my family back on the road. Community based business that is here to stay. I would highly recommend them to my friends and family.

They worked on my truck and my wife's SUV and they are great! And so honest on their quote and…read moreservice. I haven't ever felt taken advantage of there.