Vinny came from behind the counter looking frustrated -- but once I dropped a bit of shop upon his…read morealoof attitude, we bonded and talked shop together. It's important to have a clue about automotive when talking to the counterman, trust me. A true professional, Vinny had been around cars for forty years and knew his stuff. After filling my basket with a tow cable, Peak coolant and a few quarts of motor oil -- I found myself not wanting to leave, quite at that moment. All car accessories were well displayed, but that wasn't the reason for my staying. A faint hint of rubber lightly cut into the air - hmm - not that either. I'm a gear head, I admit it and rehab begins with confessing -- I admit it -- I still love playing with cars and Advanced Auto has it All!

Advance Auto Parts on Saint James Avenue in Goose Creek is a great place to go for all things…read morequality auto parts and much more. I have been impressed with their selection and everything that they have available here. The staff here is very knowledgeable and makes sure that you have everything that you need.

I called the store prior to coming in asking what the cheapest spark plugs they had were and if…read morethey may have motor craft the guy explained sarcastically how they do not carry that and I need to go to auto zone I asked what they had and he was very adamant about the more expensive spark plugs I said I'll take the cheapest one and I'll be there soon came into the store he was rolling his eyes and completely disregarding that I wanted the 4$ ones over the 8$ ones and when I said no u said u had this and this is what I want he walked away with the attitude of a child I will not be back! Auto zone just gained a new customer hopefully I'll get a better attitude over there :)

This NAPA Auto Parts location on 5th Street in Summerville is a great place to go for quality auto…read moreparts and more at a good value. The staff here is very knowledgeable and available to help you find the exact part that you need. Good experience shopping here.

I came in the other day with a headlight out. Anthony helped me find the correct replacement, and…read moreinstalled it. Visit was smooth and I appreciated the exceptional customer service.

Sylvester was a perfect gentleman and helped me pick the right battery for me! My battery was also…read moreextra difficult to get off with a brain box on it but he didn't give up! Ed helped out a lot too when my battery was being a diva! Will definitely come out of my way to come back to this Oreillys again in the future!

Unfriendly staff. Staff parking in the front of the store instead of the customers and then saying…read morewhat you got a problem?

AutoZone Auto Parts on Ladson Road in Ladson is a great place to shop for all things auto parts and…read morevehicle related accessories. This is a convenient location to access and get in and out of when you need something for your automobile. This store is well organized and it is easy to find exactly what you are looking for.

An absolute horrible experience. Wright Autoworks was recommended and had good reviews. Having…read morespoken with John I initially felt that I had found a competent and honest repair shop so I decided to drop off my car to resolve some electrical issues I had with some interior lights and my telescopic steering column not extending. I paid several hundred dollars for a diagnostic on the electrical system. While at it I had some pin hole leaks in the cooling system which required attention. I paid for a pressure test which confirmed the leak and a possible need for a water pump. Their quote for a water pump and incidentals was over $4,000.00. Note: the going rate for Jaguar water pump replacement range from $800 to $1,000.00! Additionally and although I did not ask for a quote for any suspension work I was quoted over $22,000.00 for a total suspension rebuild even though the car is not experiencing any noticeable suspension issues! Obviously I declined these quotes but decided to go ahead and have them repair the interior lights and steering column which was my main concern. Low and behold and after over two weeks and over $2,000.00 the only thing which was repaired was a single light bulb! No kidding. The steering column still does not extend, a short effecting the lights in the vanity mirrors was not repaired and the missing dome light was not replaced as requested leaving a hole in the headliner. What I learned at a cost of over $2,000.00 is to never go back to Wright Auto Works and I encourage you to do the same.

Such nice guys and reasonable. They check your car out and let you know everything that you need to…read morepay attention to either now in future. Not pushy just informative.

The staff is very friendly and knowledgeable. Coleman, a nice young man, helped me today when I was…read morein the store. He even offered to put the new windshield wipers on my car! It is so refreshing to have great customer service! Thank you!

Keegan gets a 12/10 for being super helpful when I needed my brake light changed in a pinch! He…read morefound the part & installed it for me in less than ten minutes. Great customer service as well.

So much better than a dealership. You can see the work being done, are able to talk to mechanics,…read moreand they only do what is needed/requested. The oil change, air filters & general inspection was all done within an hour and reasonably priced. Highly recommend, an interesting find of quality services.

Always great service when I visit Honda Medics. Jermell, at the front desk is always welcoming. The…read moreyoung man who has worked on my vehicle the last few times has been very informative and explains repairs in a way that is easily understood to a novice.

I called to get a price on how much they would charge me to put a set of spark plugs on my 2018 GMC…read morepick up truck along with a coil pack that I have purchased. They quoted me $483 which is absolutely ridiculous, they're working on on Covid prices so I shopped around and found H&H auto that quoted me 190 so much more reasonable, these guys ain't gonna retire off of my money!

Update (see original post below):…read more Bottom line: they found the problem, fixed it, shipped the car to us, and covered the rental car. Longer story: In response to my original post below, upper-management contacted me and offered to do whatever it takes to get the car repaired. I dropped off my car the day before we were supposed to move from SC to TN, and their master mechanic got to work on it early the next morning. He found the problem: their other mechanic cracked my fuel tank when banging on it to get the fuel pump out, which was causing a fuel leak. It's hard to believe this mechanic didn't notice this when he did it, which would have saved everyone a lot of trouble and Paul's Car Care a lot of money. As a result of the cracked tank, they had to order a new fuel tank, but we were moving that very same day. So, they offered to fix the car and ship it to us in TN. When I requested that they cover a rental car, they offered to cover $100. After a little back and forth, they offered to cover the rental car until they returned out car. A week later, they returned my car with everything working properly. -------- ORIGINAL POST Bottom line: they damaged my car during the repair and didn't fix it. The story: I brought my car in for a fuel pump replacement on 5/16/2025. They replaced the fuel pump, but now I can't fill up my gas tank. Brought it back to them on 3 different occasions, but they couldn't figure out the problem or fix it. So, now I can only fill my car up with a little more than half a tank of gas, which, as you can imagine, is very inconvenient. The manager, Cody, repeated said he was "stumped" and had to call others to try and figure out the problem. And, he would only bring up possible problems when I identified them first. Seemed like he was trying to send me on my way thinking there was no way to fix the issue. He also admitted that the mechanic working on my car was inexperienced, while simultaneously claiming he couldn't have damaged anything, specifically the fuel canister that is right next to the fuel tank. And, Cody continued to insist that the mechanic does reliable work, even though redo his work by reinstalling the fuel pump the mechanic installed... Cody did offer to replace the fuel pump, said he ordered it, and scheduled a follow up appointment. But, when I showed up, he said the part never arrived. He never bothered to communicate that to me before I drove all the way across town. And, he never offered an apology for wasting my time. To their credit, they did replace several parts without charging me, but this was not without some back-and-forth. And, at the end of the day, the problem still persists. So, I'd love a refund on the fuel pump replaced--the repair that resulted in the damage. Wasted a lot of time and spent a good deal of money with this shop only to be left with a problem I didn't have before I brought my car in. They're either incompetent or dishonest, or a combination of both. Very frustrating. I would recommend you try Gerald's or Marks Super Service Center instead of Paul's Car Care.