After having a horrible experience with the Honda dealer down the road, Mentor Nissan went over and…read moreabove in making our car buying experience wonderful. Angel our salesman was kind, respectful and listened with lots of patience to our wants and needs. He worked with us and our budget. Rod the sales manager was wonderful!! Everyone we met there seems just happy to work there - and that really says a lot. Thank you, Mentor Nissan!! I'm so grateful!!

Sunday 5/31 She absoltely loves the Nissan Murano. We were looking to make it our 7th purcahse of…read moreone of these. Our last purchase was 3 years ago. At that time the dealership and management were tops in our opinions. This time not pleased at all. As I said she was capable and willing to make a deal right then and there. The Murano that caught her eye had almost 5 thousand miles on it. The asking price refected that fact. Now understaably we were not expecting them to take a loss on the vehicle, however after all the business we have given this dealership we expected a little give and take on the price. Sadly they refused to drop the price one single dollar. Her credit score is in the mid 800 hundreds. So afterr all the business we had given them, they allowed us to walk out. Not once did we even have a discussion with the sales manager to work a deal out. I sure hope the dealerships owners see this posting. We will at this time never be back.

Great customer service. Came in with a failing battery that needed to be replaced. Guys there…read moreconfirmed my diagnosis after doing test and sold and installed new battery within half an hour. Good price too.

On a frigid day, this wonderful employee came outside to test my battery which didn't seem to work…read moreproperly the day before. He said the test showed it was fine, but he cleaned the terminal which had some corrosion. I really appreciated this service & only wish I had gotten his name. I highly recommend Advance Auto parts & will be back when I need reliable help.

Contacted this shop on a Saturday morning to look at a vehicle I was considering purchasing. They…read moreworked me in same day and saved me from making a very expensive mistake. Great shop, wish I were local!

Very friendly and knowledgeable. Went for second opinion regarding need for brakes as recommended…read moreby Dealer due to noise coming from rear wheel. Noise due to shield rubbing against rotor - brakes were fine! Saved us over $1,000!!! Will be returning.

came in on Sunday for the first time with no appointment to have tires I provided mounted and…read morebalanced on a set of rims. I instructed that I wanted the camber wear flipped so it would've facing the outside. The two gentleman working had me in and out in no time. Great price , great service

No follow up left messages and dropped in at the location. Looking for tires and rims.read more

Steven and Sam are solid folks to work with. I brought my Toyota 4Runner in for a lower steering…read moreshaft replacement. They were very professional about their competitive rates and allowed me to source my own parts. They got the job done quickly. I was a little skeptical at first when they approached me about other problems they noticed. But after driving around a bit more, I realized they were right! I can tell when someone's trying to gouge me for more cash. They're the rare mechanic bunch that are honest. I took the car in the next day, and they had everything squared away same day. Truck runs great now. Thank you Total Care.

It can be so nerve wracking getting any work done on your vehicle especially as a young woman but…read morethis place has by far been the best experience I've ever had. I got new brakes put on my car and they did a great job. The price was fair and I never felt like they were trying to scam me out of more money. I was nervous about taking my car here since the parking lot is always so full, I was worried it would take a long time to get my car back but they finished the job the same day. They were very professional and gave me an estimate before completing any work on my vehicle. This is my new go-to spot!

It's been a few years since I've used them , but they were fantastic when I did . The last time I…read morecame in , I had asked how much it would cost to remove some paint traded in a minor accident caused by a senior citizen driver . I went there to get an estimate because she was going to pay cash for the repair to avoid risking having her insurance canceled . The technician took a look at it and said "I think that will buff out" and before I knew it he was running an extension cord out to my car and buffing out the damage . I was able to call the lady and tell her that she didn't owe me anything because of their kindness . When I have gone in for paid jobs, they've always been professional and worked with me and the insurance company .

The business doesn't practice good business practices. I was quoted a price and when I went to pick…read moreup the car it was $200 over my quoted amount and the only explanation was "the price is fair." I was told I would be given a cash discount that did not happen. Took the car in for front end damage and cosmetically it looks ok but now I have to pay someone for a wheel alignment. It seems if they were putting my front end back together and charging me over my quoted amount they could have aligned the wheels. I can't say I need auto body shops alot but I will not recommend any business that has bad business practices. I read the reviews and chose this shop based off those reviews, but the reviews don't reflect the service I received. Very disappointed customer!!

Classic Buick of Painseville wants to charge us over $600.00 to change the HID light bulb in one of…read morethe front headlights that has burned out. This sounds outrageous, but is this normal? We also had the breaks rechecked and fixed in August after replacing them in April 2023, and they are recommending "installing telco breaks on front and they squeak", charging us $225.00 after doing the same thing in August. Feels like we are being taken advantage of, any thoughts?

The staff at classic gmc painesville are awesome all around. I have been buying new and used cars…read moreat this dealership for over 20 years. I highly recommend them. Fair, honest, they stand behind their cars.

Went in for a full synthetic oil change, I asked the guy at the computer the difference between a…read morefull synthetic and a premium and his response was "it's pretty self explanatory" I asked him what do you mean and he said "I don't know what more to say, it's pretty basic knowledge" just a very rude individual, first time at a take 5. He then began swearing and complaining about how busy they were on a Sunday morning. I won't be going back to any locations in the future.

James and David were the best. Willing to help and explain what I needed and options. Definitely…read morewould return. Great service.