Great experience with Jodi , on E. Florida Ave. location…read more She was a tremendous help, answering all of my questions regarding my vehicle. she listened to my list of maintenance concerns, and was able to recommend a couple of parts needed for repair. Jodi was both kind and knowledgeable, and I really appreciate that. In addition,, she took the time to go over my account and tell me my vehicles history, and all of the parts I have purchased there over the last several years, making it easier for me to understand why and which parts needed to be replaced. this was all over the phone, which is sometimes impossible to obtain without having to come into the store.

Thank you for your service Andrew. 100 % customer service, very helpful . Great team.read more

Excellent customer service! Kade Johnson in the parts department front counter not only assisted…read morewith everything I needed, but went over and beyond to help me find the right part with the best Price. He smiled and made my day!

Very efficient very courteous everyone was. I would definitely be back…read more Was very accommodating has good coffee and a lot of patience to work with me

Good morning !! So back at Ramona tire…read more I am being helped by Jim the manager He's really nice and business my apologies about the tire because Jim says that I ran over something i am getting good service Thank you so much Jim

Cero rating for this business, the guy in the office was racist, didn't even acknowledge me, but…read morethe other white people there he did, I do not recommend this business at all.

Had a quick and smooth purchase with Ezra M!! Would…read morerecommend him 10/10 times! We communicated prior to my arrival and he made sure to prep everything he possibly could. Thanks Ezra!!

First time at Toyota of Hemet when usually going to Temecula. Hemet wins by a HUGE margin and for…read moreone reason KEVIN FOSTER in the service department! I had no appt and Kevin took me in like I was a regular for me in and out in a few hours and even taught me how to use my apple car play which I had no idea I had. Big shout out to Kevin! I hope someone high up at Toyota Hemet sees this and recognizes this gentleman because you do not want to let this guy go. I've owned my business for 25+ years and would love to have someone like him on my team. Thank you again

Excellent service! Super helpful and truly honest, they even told me I didn't need four new tires…read morelike I originally thought. They did recommend replacing one old, corroded tire, and I decided to go ahead and change the two front ones. Since the new tires had to be ordered, they asked me to return later in the afternoon. I mentioned I had an appointment in Temecula, and they immediately offered to swap out the corroded tire with a new one temporarily so I wouldn't be driving on something unsafe. Wow... talk about thoughtful, caring service! This is officially my new spot!

Stopped by this place for a used tire. The owner checked all my tires and told me I only needed one…read moretire. I asked and he also checked my fluids. I was two quarts low of oil and he was able to meet all my needs. I felt comfortable that he gave me a good deal. I will be back.

Jaime went above and beyond to help me with my car, 11/10 customer service, great prices, I highly…read morerecommend this place to every one!!

SHOUTOUT TO DANNY! I came in for a tire repair ( I had a tear in my tire) and made a short notice…read moretrip. Danny added me to the lineup and had me on my way in less than two hours. He was super helpful, friendly, and had a wonderful demeanor. All the customers had a great experience with him, it's rare when you see jolly professionals! Give this man a raise, he was working the garage and front desk while answering phones! I had another lady insert air into my tires on another occasion, she was also wonderful! I couldn't get her name or her coworker's, but they were very polite. America's Tire is great!

Went to this place to get my shocks, springs & a leveling kit done. Now my shocks are out and they…read morecan't find any record of my doing the work there. Why because they don't keep records of anything you buy there. They track 1 year only on paper receipts. Which is a joke we aren't in the 90s anymore. Owner needs to get his shit together and inviste on his business.

THEY SOLD ME A BAD USED TIRE. Came here two days ago got a…read moreused tire and it was my fault I didn't check the tire before leaving because I trusted them. A friend referred me to this tire shop so I didn't think I would have any issues. The lady that's the receptionist had horrible customer service and wasn't willing to help and was accusing me of causing the lump to happen on the tire. Not even willing to help with a discount for a new tire. I have only been to work since I got the used tire and I knew something was suspicious of the tire, considering it had such good thread still for a used tire and charged me $40. Only they failed to tell me it had a lump on it. These lumps are usually caused by previous car owners that don't rotate their tires over period of time and even if thread is good it can still cause lumps on the tire. Never coming back, rather spend my money somewhere else good luck my friends if y'all decide to buy tires here! Make sure you check them before you leave !

I called a day in advance to get a quote for an oil change for my 2012 BMW 750Li and was quoted…read morebetween $120-$130. Based on that price, my schedule and prior service on my other vehicles I scheduled the appointment. When I arrived for my appointment, I was told the total would be $145.24. I informed Arelli that I had been quoted a different price the day before and asked that the store manager be notified. After speaking with Steve, I was told they could not honor the original quote. This put me at a disadvantage! I had already called around for pricing and chose Les Schwab specifically because it was closest to my home and offered the better quote. Failing to honor the price provided over the phone reflects poorly on the business. Customers rely on accurate quotes when making decisions! I had clearly provided the year, make, and model of my vehicle when requesting the quote, so the pricing should have reflected that information rather than a generic estimate. This experience feels like a bait-and-switch tactic and is extremely disappointing. I believe better training and procedures should be implemented to ensure accurate quotes are provided. I will also be contacting the Bureau of Automotive Repair to formally document this issue and request that they look into how often this type of pricing discrepancy occurs. Also, note that no apology for the misquote or any concession was offered. Accountability goes along way.

My mother and I took our old vehicle that gets driven maybe 3-5x a year that needed either one new…read morerim and 4 new tires or 4 new rims and 4 new tires. The quote they gave her was $1500 (NO ALIGNMENT) for some 18s for the tires and rims which she agreed to. I should note that they offered a free alignment (not a check) when we were hesitant to buy. I asked for them to do an oil change and rather than explain there were two different options in prices (one with inspection, other did not) they said it'll be $120+ for synthetic for an 2008 Scion. Ridiculous. Now this is where I get upset. I asked for a military discount and they said they can do that. BUT! We can't have a free alignment AND military discount.. didn't tell me what the difference would be either. What they did instead, is add an in-store $100 off promotion that EVERYONE should be getting for purchasing multiple services, zeroing it out, and putting a $100 customer satisfaction line (see photo). So, no alignment, no military discount, but just a $0 coupon that should be given to all customers anyways..? Now lastly, we are purchasing THEIR tires AND wheels, paying over $1500 (ALIGNMENT NOT INCLUDED BTW). I'm driving the vehicle home and the TPMS sensor is blinking. We call to ask and they say "IT IS NOT INCLUDED IN THE SERVICE!" This was never explained, we're buying YOUR product and it's an incomplete product! Salesperson's name is Jude.