Had to replace the bulb for the headlight for my Nissan Altima. I had the pleasure of being serviced by your skillful associate, Norman. I was at a loss on how to install the bulb after purchase. Norman took it upon himself to not only instruct me, but to install it for me. I thanked him knowing that I'll be sure to return to autozone, as they give great customer service! read more

Exchanged a starter easily after getting broke down and realizing it was the battery, not the starter. They are always so helpful. Even loaned me some tools. read more

These guys have gone above and beyond more than once to help me find what I needed and even installed it in my vehicle--twice of which involved rain and working a few min past closing hours and once was a holiday. I was going to be driving on a holiday and noticed last minute that I had a tail light out. I called this location and they waited for me to arrive before they closed and then even helped me install the light into my car despite technically being after hours. They have been knowledgeable about what the products and questions I've had and they have been really friendly and personable. I def recommend this autoZone. read more

My car battery died today so I called the store if they can switch it out for me. And they did! The store manager Edward helped me out with this. Plus you get a 5 yr warranty with your battery. Now I know where to go next time! read more

AutoZone - Auto Parts & Supplies Near Me - Seattle, Washington

Extremely helpful and honest people. They won't sell you unnecessary things, and they'll put in the time to figure out your problem and make sure you are getting what you need. I was helped a lot especially by Henry! 5/5 read more

I had a headlight that was out and stopped by this particular AutoZone to find the replacement part. The process was easy and fast. Shortly after purchasing the item, I found myself struggling with the installation due to all the wires and engine parts blocking my access to the headlight. I went back into the store and one of the employees, Joey, offered to help me with the installation - which he completed in less than 10 minutes. Thank you to Joey and the team at this location and kudos for going the extra mile - it was hugely appreciated! read more

Terrible Auto mechanics knowledge & did not have any tools (OBD reader) to diagnose my engine light for codes too. Turned out my spark plugs were misfiring. I wanted NGK racing plugs, which they normally carry. They had 2. An i was sold "iridium spark plugs" which were $20 more than i wanted to spend. I was also missing 2/3 exhaust to manifold bolts with a 2cm gap making my compression idle high (when i gave my throttle cable a couple taps, it would almost die), which was causing my car to stall after engaging 1st gear and accelerating. The employees tried telling me it was a vacuum leak, it was my distributor cap & rotor without a proper diagnosis. n tried getting me to buy 180 piece tool set when i literally only needed 5 pieces of any tool set, to fix my problem. They could have easily helped me if they wouldve opened a new OBD reader out the package and wrote it off. Due to the fact prior customers had stolen theirs, i was given the run around, treated like i didnt know what was going on with my car. They employees also didnt know that some cars have engines in the rear.... read more

These guys were super helpful and friendly and didn't want us to pay for anything else we didn't need. Basically taught us everything we needed to do and gave us the tools to do it in the parking lot completely for free. Thank you!!! read more

This place opened just a few months ago and seems to be in good shape. It's in a convenient location and offers a good amount of parking, which is important when you need to get a check engine light code or battery test (both of which are free). I came in here needing to diagnose a problem and the manager helped me out. He was very friendly and ended up figuring out that I just needed a new battery. He made sure to test it several times (twice at the car and once on the bench) to ensure that I didn't end up wasting money on something I didn't need. As it turned out, the battery I had was still under warranty from Autozone, so I was able to trade it in for about 50 bucks towards a replacement. I also placed an order for some park plugs; I got a call letting me know they arrived the following day. All in all, this is a great place to go for automotive needs. All the staff was friendly and knowledgeable. You can also sign up for a rewards card (at no expense) that will give you points for every 20 bucks you spend. read more

This is the best auto store in Seattle with the best staff! Today my friend and I stopped by after work to get bulbs for our headlights and not only did we get what we needed but the staff helped us replace our burnt out bulbs. Darryl took the time to help us find the correct bulbs and replace our lights for us. Darryl is the best! I can not recommend this place enough. Thank you Darryl and thank you Auto Zone! read more

Shout out to Darryl who installed my headlights two weeks in a row. My car is annoying to work on and he was gracious both times I came in with my 1.5 year old in tow. Thank you!! read more

I had the worst customer service that I've ever experienced at this location. In the past, I've had a good experience with autozone, but as with most corporations, not all stores are equal. I went to get my car battery replaced since it was under warranty and out of the six people working they send the newest employee who couldn't speak English well. Even though he was obviously struggling, the other employees made no effort to be helpful in this situation. When it came time to change the battery, no one was helpful even though I was the only customer there. Actually a crackhead, who dropped his crack pipe outside the front door, walked in got better customer service than I received. The only plus side was there were no questions asked when replacing my battery which died under a year. read more

Thank you so much Teadros!!!! He was so professional and helpful! I came in clueless on what my car needed and he quickly figured it out and helped me chose the correct bulbs. I would recommend coming here if you want exceptional customer service!! :) happy customer read more

Francesca, the Parts Manager and the sales rep Kissie were super helpful in helping me find the correct wiper blades that I needed. At first we had picked out the wrong blades, and it took us a while until we realized that the cheapest brand actually fit my car, despite the fact that the database said I needed hybrid blades. Both of them were patient and even helped me install them. It was probably 30 mins until they closed and they were very accommodating and friendly. I will make sure to stop by the next time I need a part. read more

The lady at the counter is an angel; she's super helpful and patient. However, they were understaffed and generally very unorganized, making things very slow. read more

Have come here a few times and not only do they never lead me astray, there have been a couple instances where they've fixed/helped out with something- free of charge (e.g. getting a stripped screw out, so I could put on new plates). This is a great spot! read more

Helpful guys work here and joke with you. And sometimes install your wiper blades without your asking.

The staff here is knowledgeable and helpful (even if it means that I won't need to buy products). And that has turned me from a snarly customer into a new loyal customer who takes the time to write a rare review. read more

I called about 30 minutes before closing looking for some chains since I had changed my rims/tires and was heading up the mountain passes the next morning. They asked me for my tire size to check their inventory before making my way down to their store. I didn't have my tire size off the top of my head so I guessed. When I got to the store they had it at the counter waiting for me. Talk about going above and beyond! I corrected myself and asked them if it would still fit my car and they swapped out the right ones for me without any hassle. I was in and out in less than 5 minutes! What an awesome staff! Thanks! read more

I've been in shorter lines at the DMV. Two words: more staff.

I don't own a car at the moment, so usually I don't have reason to visit this place. But I needed sandpaper and was already in the neighborhood, so I stopped in even though I didn't know if they'd have it. The place is very well-kept and orderly. Someone helped me find what I needed without any condescension, which was pretty cool. read more

I'm 22 years old, know nothing about cars, and was able to walk in and get the help I needed to fix my own car by myself and for cheap. I had a headlight issue and between them and the power of search engines, I actually had fun time poking around under the hood! Shout out Francesca, you were so so helpful :) read more

I purchases my new car battery here and the staff were incredibly helpful and polite.I had some concerns about purchasing the correct battery for my car, but they had all the resources to sort out which one would be best. I will definitely be going back again for future car needs. read more

Happy place!! They have great service and help with my car issues. They place the battery in my car for me. Also they care about their customers. read more

The staff here is very nice and helpful and though I know little to nothing about cars they made me feel comfortable and helped me find the oil I needed for the auto and even let me use their funnel. I appreciated their service! read more

Great staff. They were friendly and accommodating. They had to order a bulb for me and I wasn't able to get there right when it came in to pick it up. When I came in, the young lady who helped me prior recognized me and went to retrieve the product for me without my even having to ask. She was kind and attentive. I'll be coming back for my future needs for sure. read more

Very helpful. I needed a battery and Jack gave me two choices, and explained the differences. Then he came out to the car with me and installed it, and hauled off the old one. Very happy! read more

Stopped in for some tools, Francesca went above and beyond, great service, great smile. I don't even have a car, but if I think of anything else I need by way of tools, etc, I found my place to go. read more

Giving thanks for the great customer service by Jerome and Charmaine.

Best service at a Parts store in a long time. My job depends on good customer service and standards so I notice things. I was greeted right away and asked if I need help finding anything. I needed a single, simple light bulb and asked where they were. I was told where to find them but instead Jerome pulled me up front to check the exact part number. We did this and he then walked with me to the shelf and showed me my options. He was informative and helped me select the best value; not the most expensive one. Paid and done in less than 3 minutes (whereas other stores I have waited for 10 minutes just to pay for a single item and no help). read more

I called to ask about putting a license plate on the front of my car for the first time. He said they have everything I would need. I went to the store and they didn't have the part I needed. Wasted a lot of my time. read more

The lady and gentleman were super nice and helpful. Patient witch my headlight bulb search and eager to help out in every way. Thanks

I called Sunday morning to ask if they would price match Costco for a car battery. The man said yes, so I went there Sunday evening to get the battery, and Francesca at the counter curtly told me they wouldn't match membership clubs, but that they could match places like "Pep Boys, Napa, or even Walmart if the cold cranking amps match." So I pulled up Walmart's prices and found an identical battery in size, CCA, and warranty, and it was $94 compared to Autozone's $140. She saw this and her coworker said "wow that's a lot cheaper, are you sure we price match Walmart" and they changed their mind on the spot and refused to sell it to me. Despite a drawn out conversation (argument) about how they just said they price match Walmart, and their written policy on the website says they would, they refused to sell it, instead said "why don't you go drive over to Walmart then?" Answer: because I bought a Duralast 5 years ago, price matched to Costco back then without a problem, and have been happy with the battery. In other words, I was a happy return customer. Not anymore -- rude employees who make up the policies as they go. Will just go to Costco and drop it in myself. read more

I needed to change my battery (which I didn't even buy from Autozone), and the friendly staff let me borrow some tools. I got the $5 credit for recycling my battery with them. Will definitely be going back if I need something car related. read more

I needed to replace a burned-out headlight and they looked up the type of bulb I needed for my car. However, when I tried to install the new bulb, it did not fit into the headlamp. I took it back to the store, irritated that they had sold me the wrong part. Instead, they gently pointed out that I was trying to install it in the high beam lamp, rather than the main headlamp. Gerado offered to install it for me for free--he went out to the parking lot with me and installed the new bulb and replaced the high beam one that I had mistakenly removed. I really appreciated their kindness as well as Gerado's efficiency with installing the two bulbs. He saved me a lot of time and stress. I will definitely go back there! read more

I had a great experience at this AutoZone! After I discovered that my battery died, I called the closest AutoZone to confirm that they had the replacement I needed in stock. The employee I spoke to was very helpful, and even gave me some tips for removing the battery. When we got to the store I was promptly helped, and the employee let me know all of my options, which included a free 60 minute charge, or replacing the battery through my warranty. I chose to replace the battery outright. The transaction was very efficient and friendly, and he even carried the battery out to the car because it is pretty heavy. I'll definitely keep this AutoZone location top of mind if I ever need car stuff! read more