Came here to replace my windshield wipers on my Tesla Model 3. They were extremely helpful and…read moreactually down sold me on a pair that were better for my vehicle, as opposed to the ones I chose. Helped me install it and explained exactly why they were better. Great customer service.

This is my favorite location nearby me right now. Store is…read morevery well stocked and staff are phenomenal like most O'rielly staff I experience are.

Very polite and helpful staff, no issues at all, good experience, I'll definitely be back and would…read morerecommend to friends.

My feelings about this location is a bit mixed. My first…read moretime I wasn't as much of a fan. I had some expired birthday discount coupons that the store (customer service told me) can override that the ladies there told me they could not do. So I went to the AA and the canton locations and got it taken care of by both locations. But my last visit went better. There was an older gentleman and a younger woman who I kicked off with immediately. They took care of me and my coupon snaffu that visit right away and easily. It's a good average like location from the little I've been there and used it. If I need something major or harder to find so far I believe the canton location is better. So far. But my last visit left me feeling better about this location.

He looked over my car and gave me honest answers and recommend another shop. Really liked him.,…read morewill go back when we have another issue with our vehicles.

Professional, efficient, friendly and charges fair market value. Work is guaranteed, never argues,…read moremakes great referrals if he cannot do the work requested, treats women fairly and does not talk down to you, explains what and why and will show you when he can. All around great to do business with.

Navila is truly a lifesaver! I looked for a wire harness for an older car for a couple months…read more It's a difficult part to find. Each time we thought we'd found it, the part did not fit. Navila, really listened & heard my frustration. She went above & beyond researching & checking her car & even sending pics to make sure the part would work. Then she shipped it out the same day. I have never experienced such top-notch service, not only professional but personable! If you need anything don't hesitate to reach out to them. You will not be disappointed! Thanks again Navila for your diligence. Stacey in AZ

I've been going to east Michigan auto part For years now they are my number one go to repair…read morefacility from the moment you enter to the time you leave there more than willing to greet you with a hello And have you leaving Pleased with Their quality work. they treat you like family And give you opinions on what your next move should be there never pushy, Like a lot of other repair shops I've been to, if you ever want a reliable repair shop that does top quality work EAST MICHIGAN AUTO PARTS is your please to be.

Have only been to this location once a few years ago, and it was a mess, disorganized and the…read morepeople who worked there had that "why are you bothering me" attitude. Rude and unhelpful are understatements about how I was treated. Wa told I should own an "American car" when I inquired about a certain part. Needed a specific part yesterday for a brake job I was doing in another car, Toyota/Scion to be specific, and this was the only place in the area that had what I needed. It was like walking in to a different store. Super well organized, all products were easy to find, and the me store manager was very friendly and helpful, and she made the experience to notch. I will continue to give them my business moving forward if this is the new normal. Prices were fair and selection was great.

They won't return an item if the package has been opened. We…read morepurchased the wrong headlight and didn't realize it until we took it out of the package. Tried to return it, even with a receipt and they said we're stuck with it.

My dad, a retired mechanic, recommended Car Tech after I'd received ridiculously high estimates…read morefrom two other auto shops in my area. Car Tech was the only shop that clearly explained the issue and didn't try to sell me on any extra services I didn't need. Brian and his team were friendly, honest, and extremely knowledgeable. They saved me thousands of dollars, but the peace of mind I have knowing my car is safe is priceless. These guys are the absolute best! They stand behind their work and I trust them wholeheartedly. Go see them!

I was very frustrated with car trouble. I called this shop based on reviews I read. I was not…read moredisappointed. They answered promptly, asked me to explain my situation, and were reassuring. They diagnosed it same day even though they were very busy. They fixed the issue promptly and the pricing was extremely reasonable. They also ran a full diagnostic on the vehicle and did not try to push anything that wasn't needed. Will definitely be calling them in the future should any car troubles occur!

I've only had great experiences with Sesi Lincoln and Mazda. I have leased a car through then and…read moreworking with Alex was great. It's locally owned as well and they support the business around them. I've had no issues with their service team. Always professional and prompt. Their facility is clean and updated as well.

If you are a woman, avoid this service department. They are disrespectful, incompetent and do not…read moreunderstand how their own cars work. I went here 5 years ago and it was horrible. Hasn't improve. I will certainly be going back to Brighton where they are respectful of both you and your time, regardless what gender you are.

Be warned! Scammers…read more110% Caught red handed several times for one friggin job, which they had to redo because of their installation, so instead they called Monroe and said they gave them bad parts and got new ones. That's Monroe's loss because the reason the struts were no good was because they left the giant stickers across the top of them and they couldn't seat to the car. I drove my sister an hour on the freeway twice with the car like this, steering all unsteady. They even tried to fake it like they fixed the struts and called me begging to get the car which I couldn't, only to call the next morning and found out it wasn't pulled in until then. So he was trying (desperately) to get me to pick up the car, (I'm sure with they had cut the stickers out, because it had never entered the shop yet. They put the struts in the next day when they arrived. Had I picked up my car Mike would have made up a story about me picking up my car I am sure and kept the brand new struts from Monroe, hoping I wouldn't notice in the few days left I had in my warranty that the car was still unstable. There was also a very serious problem with the rear axle which I know they had their hands on to put shocks on but they didn't mention it to me because they Cherry picked their work. This is how I first met Mike at the telegraph location. I have worked on cars at home, I'm aware of how much shops charge, and asked him for a quote. It was so long ago I don't remember specifically it might been a hub, but I recognize an "I don't want to do it" price when I see it. Later it turned out it cost half of what he had quoted me being the point. So I already knew the telegraph location was sketchy then they moved the sketchy guy to the Ecorse location so that makes me think that they're all sketchy and I'm done with them and I think anyone should be warned the same.

Not only did they hang up on me several times but the service here is trash…read more I called ahead tried to present myself and say hello and all I got was a "I can't even here you" followed with a click and a dial tone. This is the most unprofessional shop, looks pretty shady, and finally pathological liars. I came in for a simple service for my car and to make sure everything is alright. But it turned into a nightmare. I can hear the employees not wanting to work and even telling customers false information, I'm no mechanic but I do a lot of work with service shops and I am a car enthusiast myself. To tell a customer they need to change their fuel pump to be able to get more life out of the oil as well as fixing a thermostat doesn't seem pretty fair. Also telling customers that oil changes may take up to 3 hours to get done? Ridiculous. DO NOT COME HERE PLEASE SAVE YOURSELF! Someone needs to come in this place of business and make some big changes.