Thank you Jenny for helping me with my ride! You figured out it was MAP sensor and problem fixed…read more More importantly you showed that there are ways to get it done without expensive mechanics. I'm 40 days out in the world and feel like I really can't do this!

What I thought would be a simple task of cleaning battery terminals turned into having to change…read morethe connections. Eddie was right there giving help with something that I had no experience doing. His experience and knowledge probably saved me around $500 in tow and maintenance fees. Because of Eddie this is the only place I will go to for my auto parts needs.

Ian and Tony provided some of the best customer service we've ever experienced. They went above and…read morebeyond to help my husband find everything he needed, taking the time to make sure nothing was overlooked. When the store didn't have one of the parts he needed, they didn't just stop there--they worked hard to find a solution instead of simply saying it wasn't available. What stood out the most was their kindness. They noticed my husband was exhausted from working and even offered him drinks to help him hydrate. That level of genuine care is so rare these days and speaks volumes about the kind of people they are. Ian and Tony are true professionals who genuinely care about their customers. Their outstanding service, compassion, and willingness to go the extra mile turned what could have been a stressful trip into a wonderful experience. They are a huge asset to the company, and we can't thank them enough!

Very helpful. Very kind I am 90 thank you good experience highly recommend xxxxxxxread more

You can go to a big chain store and have some kid with basic knowledge sell you an overpriced part…read morethat may or may not work, or go see these guys who know what they're talking about and end up feeling like you made a true friendship. They're well stocked for any and all automotive needs and it's one of those places you don't realize how much they actually have until you just go there. Richard and his team are so very helpful and knowledgeable and I would recommend any and everyone to stop in here. They do so much for the community and are true car guys. So if you're looking for a "thingy" for your car and don't know the name, they'll help you out and educate you along the way and offer a wide range of not just parts but services as well. If I could give 6 stars I would. Go see for yourself, thanks guys!

Stellar service, if they don't have what you need in stock, they will order it for you…read more Great selection of performance parts!

Car wouldn't start this PM @ Walgreen's. Gentleman who helped me jump start suggested I take it to…read moreO'Reilly's on Garfield to get it checked at no charge. Cory tested it for battery, starter and alternator and determined it was the battery. He was very helpful & knowledgeable. I bought the battery there and the whole process took a less than 20 minutes. I am very happy with the service I received here.

I visited here tonight. Although they didn't have the part I needed, I was not the least bit…read moredismayed. I figured the part was a dealer-only part to begin with. This location is well laid out. Friendly staff.

The reception is right when you walk in, pretty close by. All of the sales staff have little desks…read moreall throughout the sales room. Had a big expedition, escape as well as a bronco sport in the showroom. They have skeleton statues of Halloween decorations, right out front. We ended up parking over by the service area, since the front area is at an awkward spot in the corner. We had another male sales man greet us after the receptionist asked what we needed help with. Rich C. ended up chatting with us towards the end of our visit. He's the same sales person that had dealt with my mom's last purchase many years ago. My mother was able to get an idea of size of an Escape (ICE) and a Bronco Sport. Rich and his team member were both friendly and helpful and made my mother feel quite comfortable and at ease too.

Every time I take my 2021 Bronco to Roy O'brien there is an issue afterwards…read more Wire on rear defrost broke- they soldered it back on to only break off again. They replaced whole back window but then plastic trim piece around wire kept popping off so they ordered a new one after a few return trips to have them fix it. Took in for The Works and decided to let them wash it. I later find 5 paint chips in a row on the hood. Took in for another Works package but with no wash. Got home and noticed a good section of my gloss black grill is now dull with no shine like someone used possible brake cleaner to clean some oil off it. Took in 6-26-26 for the Works and then they scheduled a mobile that day for a recall on info center update. They came but never completed it. Were supposed to call me with a plan to complete. No call! Here I am 6-29-26, 20 miles from home and it blew all the coolant out all over under the hood. UPDATE: Had it towed to Suburban Ford in Romeo where the service department was a whole lot friendlier and more on the ball. Having them do all repairs and recalls as I'm done with Roy O'Brien. Also, when I bought it I paid $1,900 for an extended warranty plan which I now find out only covers it up to 48,000 miles. WTF, all that cash just to get an extra 12,000 miles of warranty. I swore I was told I was getting 8 years and 100,000-mile warranty. Good-Bye O'Brien Ford!!!!

I want to give props to the guys over at Car Guys Auto Center. They really know their stuff and go…read moreabove and beyond for their customers. My son had some issues with his vehicle these guys took care of it In a timely manner and kept us in communication the whole time. Way to go car guys auto thank you for everything.

These guys go above what they need to do for clients, I'm so gosh darn impressed, my part could…read morehave cost a hell of a lot more but they took the time to find it for 10% of the cost at a junk yard, enough said, Thank you car guys.

Brought in a problem that two other shops were unable to solve/refused to attempt - was taken care…read moreof here. Recommended.

Joe and Andy are two great guys that I would trust over and over again! I brought my car in to…read moreCorrect Car Care in March after being recommended to them by another shop. They were fast and efficient. However, a month or so goes by after they initially worked on it and my car unfortunately breaks down. I have it towed back to them and they instantly tell me they'll take care of it. Turns out a part provided by Ford that was replaced in March failed and damaged my engine. Although it took some time (no fault of Joe's) I'm very grateful they helped me out and fixed a major problem at no cost to me. I'll continue to recommend and use Correct Car Care for a long time! Thanks Joe and Andy!

I'm shocked I haven't reviewed them before. Wetmore's is my GO-TO place when I have an issue with…read moremy car. They have replaced my lights, replaced my car battery, run diagnostics whenever I think something is wrong. These guys here are the best. They seem very honest also. Shout out to Ken! Sometimes they will lend you a car while yours is being worked on. It's a really nice perk.

High recommendation! Very honest and fast as possible! Very kind and helped us out when we had some…read morecar issues right before Christmas on a 2009 Toyota rav4. Very reasonable pricing!