I went and ordered a starter that was coming from the hub. When I went to pick it up, it was a core, not a reman.then I had to go to the Rosemead store to pick up the starter. If they knew that store had it why did they say I need to order it from the hub. Why didn't they check to box before I got there? I was so mad. I will not going to this store anymore. Very mad they didn't give me a discount or anything for the inconvenience read more

Although the rock music was blaring really loud (good music, but too loud for a business) the staff was extremely polite and helpful. Both our special order and our core returns were processed quickly and efficiently. We were pleasantly surprised! read more

Martin help me with my battery he was very profesional and informative on the different batteries that autozone have for my truck and I chose an optima battery red top I'm very happy with it and I like the warranty options that autozone have. Give martin a 1hr lunch he is outperforming his teammates on every level exceeding my expirations . Thank you. read more

AutoZone - Optima battery Red top - Auto Parts & Supplies Near Me - Temple City, California

I asked them and also show them the autozone website about price match on motor oil and they said they do not accept price match which clearly show on autozone website it does. So I ended up going to another Autozone on Valley Bl and Temple City Ave and they said yes all Autozone do accept price match. He stated those people at Temple City autozone doesn't know anything. read more

It's crazy to think that I haven't written a review about this AutoZone yet. Whether you're a car enthusiast or not, an auto parts sharp is place you'll always need at some point in time. While Amazon may carry parts for cars, nothing beats going to AutoZone and getting what you need at a moment's notice. I've been coming to this location for almost 15 years now and the employees have been nothing but exceptional. Always accommodating and helpful and happy to offer assistance. Be sure to sign up for their rewards program if you're a frequent customer too! read more

AutoZone - Auto Parts & Supplies Near Me - Temple City, California

Bruce is this wonderful humans name! He was knowledgeable super helpful and as kind as could be! The guy needs a raise for the tremendous amount of sufficient support he gave me! Seems like the crew they run their are very teamwork orientated and provide an environment that bodes very well towards the customers! I really appreciated and commend Bruce and the honest people that work there! read more

This autozone is absolutely the worse. Today (aug 23rd) at 8pm my mother and I went to autozone to get a new battery since our car battery is running low. She went in as I sat in the car. As she stepped in, the two Latinos who worked that day were being absolutely rude and were judging my mom as she came into the store. She received many glares from employees. She also overheard the cashier and the guy who was speaking to the cashier said that "Asians are that tiny..." and had said some other racial things to say, thinking that she did not know English. Well she did. Obviously from the gecko, she knew this was terrible customer service but needed a battery. So, she continued to go to the front desk and ask for help to pick up a battery and also ask for there help to change it. The first guy said okay but eventually he asked his other co worker to help her out. They had a side conversation too while she was being helped out and that to joke with her and pulled a scam to charge my mother $45 dollars to change the battery when literally everyone has mentioned that there service is free. We have also tried this service before and was never charged. My mom immediately denied the request as she knew this was a scam and decided to pay for the battery and leave. I've gone to this autozone for many years and have never experienced something like this at this location. We will also be returning the battery as we dislike the service and have found better options elsewhere. Beware of this location as some of these employees are scammers and have extremely poor customer service if you are in need of something. read more

Very helpful Sharff!! Thanks a ton. Will be recommending this store to all!!! Keep up the good work

I come into this Auto Zone for most of my Auto needs. I was kinda bummed about the service I received today from Sone employee named Andrew He wasn't very professional. I asked him a question about cash Back. He replied in a very condescending tone. He argued with me about the cash back has been never been done here before. I asked how long has he worked there he replied one year. Not sure why he was short with me and his unprofessional attitude. Not sure if I would ever come back here. read more

I went to Autozone this morning to inquire about car battery for my car since it sounded like it was about to die. I was there but I was also thinking of calling AAA because it was just convenient too and I wouldn't have to lift a finger. But I Decided to walk in and immediately One of the associates, Andrew greeted me. He took the time to look at what was in stock and he was kind enough to go outside to double check which one would fit in my car. Not only was Andrew very helpful; he was Assisting Miguel the manager in swapping it out for me! Im so happy I went with Autozone and not call AAA. It wouldn't taken more than half an hour for them to drop by. Thank you so much Andrew and Miguel. read more

Super easy and quick to pick up new windshield wipers, and I've never installed them so a staff member did it for me and showed me how for next time -- super super helpful read more

I was in need of a part for my car. I tried calling to see if the part was available. No one answered. I pulled up their webpage and selected their location, and did a search. Their webpage stated the part was in stock. When I arrived in their store the part was NOT in stock! The store employee said he could order it. I told him not to bother. I'm not convinced that I'll return anytime soon. read more

samuel was great i lilke his service! ! ! thank you autozone, very professional. English is not my native language.

Miguel c. I just going for order pick up, I'm explaining him what happened with my order... he hearing all the time what happened to the web site and he told me it's not ready and I'm says how many time I need to wait and he ask me for my items order in the web site it's too short the time I'm wait and he recommended other items I neeed I just feel good all the time you need items for your cars here it's the correct autozone thanks Miguel C. read more

Store Manager called Richard M. is so rude, he DISCRIMINATED the Asian customers who do not speak good English, he is dishonest and lie, And giving bad/unpolite attitude to Asian customers. I will NEVER shop in this location again. read more

Shoutout to James and Angelo they deserve a raise! After being ignored by another autozone we came here and it was a much better experience. They were super helpful and nice. Def recommend coming to this location thank yall!! read more

There's only two people working here at a time, I've currently been waiting for 20 mins for an employee to get off the phone to help me. He already started ringing me up, all he has to do is scan the item and let me leave, but he keeps answering the phone when it rings RIGHT IN FRONT OF ME. 3 times he's picked up the phone and helps the person on the phone instead of the customer that is standing right in front of him. What is this?? Worst customer service ever. read more

While the associates are helpful, the manager is not. Antonio the manager doesn't seem to want to work at all. He saw I was next in line, said "I'll be right with you" and then proceeds to meander around behind the check out stands, asking every other customer how he can help them, even though they're already being helped or are in line BEHIND me. Then he calls me up to the counter, asks what I need and again has me wait, saying "he'll be right with you." Why? Does he not know how to process returns? Steven the associate is kind and helpful, even though his manager isn't helping him out at all. This is not the first time I've had a bad experience at this Auto Zone. Next time I'll drive to a further location or try O'reilly's. read more

The staff at this auto zone was exceptional! Miguel and Andrew installed my battery flawlessly and were very professional. Highly recommend this autozone ! read more

Our car broke down this morning and autozone seemed to be the only place close by with the particular battery we needed. We gave autozone a call and Miguel answered and explained in great detail the specifics of our particular battery. When we arrived, since we had no idea how to actually switch out the battery, we asked for Miguel, who went out of his way to help us switch out our complicated battery. I would recommend Miguel and this Autozone location to anyone who needs a car battery replacement and this will definitely be my go to car battery place from now on! read more

Just thought I'd share an "interesting" experience. My father stopped in to purchase motor oil for his vehicle, and I was on the phone with him advising him on what to purchase. The initial staff member was very kind and helpful, and looked up the type of oil and assisted my father in selecting the correct one for his vehicle. I would like to point out that the clerk even went to grab the large bottle for my father, and after they realized he had grabbed 5W-20 instead of 5W-30, made a point to run back and exchange it. The racks also had labels indicating there was a promotional discount. My father inquired about the discount (the employee also did promote it, as my father did ask what was on sale), and since the ads seemed to suggest that a combo of an oil filter and large bottle of oil were priced at a lower price, decided to go with the combo. The initial staff member explained that the price of the oil would be reduced, but a misunderstanding arose among us (myself included), as we believed that the filter would be included at no charge with such a promotion (I have purchased similar combos before for other vehicles, as I'm sure many of you have too-rebate, coupon, etc.). Thus, when we were told that the full synthetic bottle would be discounted to $31.99, we were shocked to find out that the total with a filter was $41.xx. To that end, we requested an explanation, and I also chimed in on the phone asking about the additional charge. The initial clerk seemed to realize the confusion, and began to explain the charges. At that time, I advised my father to simply buy the oil without the filter, as the store did not even have the correct filter in stock, and we were simply adding a filter for a different vehicle to receive the combo. At that point, I heard one employee loudly chime in with several comments, including "Why don't they just get the cheaper filter? It will only be $4.99" and as my father pointed out calmly that the signs were somewhat misleading, the employee further said that "Well, when I go to oriental stores..." At that point I chimed in on the phone and expressed to the employee that such a comment was rude and offensive. Another employee also said "hang up the phone!" I requested the name of the employee, and they refused to divulge the information. I also asked to speak to a manager instead, and my request was refused. While I admittedly was not present at the scene, I was dismayed by the ill-timed comments made by the employee in question. I was further disappointed by their united refusal to my request to speak with a manager. I would like to point out that the employee in question did note that they "did not intend to offend" after I expressed my dismay towards their comments. As someone who has visited this particular location numerous times and has found the employees to be kind and courteous in general, I was shocked. My father also left the store in shock, and I would like to point out the fact that the issue was not one related to a language barrier, even though we are both of Asian descent; we both speak fluent English. I admittedly found the comments by employee were rather distasteful, especially in Temple City, where the Asian (or "oriental" if you wish to use such a term) population exceeds fifty percent. Still, two stars. At least he bought the motor oil he needed; the reservoir was pretty much tapped out. read more

My car batter to my Fiat DIED out of nowhere in front of my house. Triple A did not help me at all. They sent me someone to install a new battery, but the guy didn't have the battery for my car. They need to work on their communication. Triple A chose to jump-start my car and told me to find a place to purchase a battery. I took my car to Interstate All Battery Center but they refused to work on my car. They said the last 2 Fiats battery they installed didn't turn out well because their electronic system was messed up, and they didn't want to be held liable for working on my car. Distraught, I drove to Autozone and left my car on as I ran inside to tell them I needed someone who could replace the battery without ruining the electric system. It was a possible problem. Everyone seemed nervous after I brought that up, but Miguel confidently came to me and said I got this! He took an assistant with him, a pretty blonde girl (go, girl!), and they did teamwork as they installed the battery. Not only did Miguel install it perfectly, but he was also confident and professional, assuring me everything would be fine. I CAN NOT thank him enough. I will be coming back here! I know the staff is awesome and the manager ROCKS! Thank you, Miguel! He made my day. read more

There customer service is bad, the employees don't help, I went to buy something and it didn't work, there employees are lazy and don't help you with anything and when I told them about the bulb not working they didn't seem like they wanted to help rather just go home, very rude and unprofessional. read more

Worst autozone in the area. Go to others better than this. Especially the only lady gave me the most disgusting face Expression when I try to ask some question about parts read more

I came in today on 2-22-23 to get new wiper blades. While the service on the phone is usually good, I am astonished and disgusted by the unprofessionalism and vulgar language happening at this branch. Chris, Alex, and Roberto were in the back came in for windshield wipers as it was hailing and heard the employees talking about their lunch, and saying behind the counter out loud I'd rather suck a D---. They were calling one another aholes as if they thought this locker room humor was acceptable for a workplace. They were saying to one another that there's no employers helpping the guest in front. While guest were being helpped I suggest going to another location as the employees here should never be talking like this in a professional setting. I wrote to coorporate office and filed a complaint. They are reviewing the tape reaching out to the employees there between 1:30-5:00pm today and they gave me a $50 gift card. read more

I don't buy many auto supplies, but when I do I always stop in this store. Each time I have been here I have found the salespeople to be pretty helpful -- often walking me to the aisle and specific product. A few weeks back I bought some windshield wipers. They offered to help me install them right in the parking lot. While it was a simple process, they made it fun and informative -- and I now know how to install wiper blades! No complaints from me. As the Terminator once said: I'LL BE BACK! read more

A gentleman named Nicholas S. helped me with a new battery for my 2016 Kia Soul+. First, let me say that Nicholas' customer service skills were on point. For the brief 10 minutes that I was helped, he found what I needed, explained the warranty policy, and was considerate for others safety by wearing a face mask properly. I'll mention that I had to be helped twice because the first battery didn't perfectly fit due to my car's positive wire length; however, I got another upgraded option and Nicholas was great again. He also tested my old battery to confirm that it was dead. My first option was an inch taller than the upgraded option. Lesson learned on my part. Also picked up windshield wiper fluid and a pack of disposable blue nitrile gloves. read more

I went in and asked the guy if I could buy rear brakelights and could he help me put them in. Oh no God forbid he might get wet or get his hands dirty. He said no because it's too hard to to do. I went right down the street to o'Reilly's and the RICHARD CAME RIGHT OUT. put them in in 7 minutes. So hard and was nice as can be. I will never go back to autozone. Terrible customer service read more

I bought battery for my car. AutoZone (Becky) offered to replace the battery for free. Becky is so nice and professional, highly recommend her To Becky's boss: Please give her a raise read more

Ask for Daniel. Quick to switch out my windshield wiper blades.. fast and friendly. Recommend to those in the area

I have gone into my local AutoZone three times. 2 out of the three the customer service lacked. Yesterday I went in and I asked for help to install my windshield wipers. They guy never came out and I needed up doing it myself after struggling. I showed up at 6:30 and I waited till they closed. The worker said he would help me but yet didn't even bother to go out and check if I needed the help still. Before that I went in for some rear view mirror glue and both workers saw me and did not greet or assist properly. Customer service sucks here. It's like the workers don't like their job or helping ppl. read more

Thank you Auto Zone for being of great assistance to me this morning!! You guys are the best!!

I got helped by Becky and Thomas. While Thomas is new to the store, he was nice enough to teach me a few things about my car's battery and how to service it. Becky supervised the overall transaction but helped out whenever she could. Both made great suggestions and answered all my questions. Great overall experience and turned a bad Friday right around. read more

I went to this auto zone and the employees are awesome!! Very friendly and helpful. Amelia had a great sense of humor thank you!!!

Two gentlemen working today, and younger and older man. The younger fella was very helpful and shared helpful tips regarding my purchase. The older gentleman had given me smart ass remarks. Not the way I wanted to be treated making a purchase. read more

I called here and spoke to someone named Giovanni or close to that name and I was in need of eight lugnuts and stud for my dad's truck. His truck broke down and we needed it so he can get to work the next morning. This worker tells me they have the parts at a different location where I rushed to get only to find out that they only had one. I rushed back to try and buy the two left at this location and was 20 seconds away, I called him back at 9:58pm, they close at 10pm. He said sorry we just closed. I said we were seconds away but he didn't care... he said they were leaving already... We pull up and they were still inside and just had the doors locked with a customer still inside. They see us but didn't pay us no attention... no compassion for helping another individual in need. I am very disappointed! I had to vent and let others know how hesrtless this guy is. read more

I had a dead battery the other day and I went to autozone to get a replacement. They were pretty busy but despite that they didn't rush me and they even replaced my battery for me. It was super quick and Miguel was extremely nice and efficient. Thank you! read more

The manager Hugo is a jerk. I bought 2 oil filter tools, and I didn't get to use them, so I returned them. He told me I was lieing, and I used one. He damage returned both oil filter tools even though he clearly said I used one. I have a 5 gallon jug of oil I wanted to dump, instead of asking me to dump the oil nicely, I heard him across store tell his red shirted worker,"tell him to dump that shit himself". So I walked up to the counter and asked if they wanted me to dump it, and I did. I didn't mention him cursing until he tried to argue that I used the oil filter tool and was returning it read more

I've always shopped at autozone and got most of my maintenance supplies there, but I think my confidence with their battery replacement went downhill after I was having problems starting my car. I'm still within the 3 year replacmeent program, but Autozone won't honor their warranty. According to their battery and alternator tests, my battery is good, yet only has about 60% juice left. So that means to them that it's not a bad battery?? I think if I'm still having problems towards the end of the 3 year replacement warranty, I'm going to go with a better battery like an Interstate or an agm deep cycle since I have a soiund system. I thought that Autozone's warranty had pretty good coverage but now it just seems like they're just looking to sell batteries regardless. Stay away from yellow top optimas by the way. They're no longer new as they're pretty much all refurbs. There seems to be a voltage issue with them and a lot of them have come back as refurbs but repackaged as new read more

Looking for a new battery for my Acura, Becky was super helpful and kind! Hard to meet such great and devoted employees