Honest and hard-working. Very glad to have found these guys and their work is superlative.read more

Great service and fixed my stove right away! very friendly and knowledgeable service as wellread more

I messaged Universal Repair for help and within 30 min they were at my house!! From there, he was…read moreable to make a diagnosis and said he had spare parts in his truck that may work - and they did! My ice maker was back to working condition ASAP. This interaction was so nice and easy.

They were able to come out the same day that I created the project. They accurately diagnosed the…read moreproblem, resolved it, and told us what to expect in terms of the ice maker function. Our ice maker is once again working!

My refrigerator started making sounds again after a service call a few weeks ago. I called this…read moremorning and they came back today! Amazing. The call was covered it in their warranty. I am so impressed and grateful. Truly impressed with this company and their staff. SERHII put hours in and explained next step. Ethical, hardworking and very smart.

Prompt and knowledgeable service, my somewhat new Samsung refrigerator stopped making ice…read more This is a known issue with this model and my service guy - Volodymir- was kind and courteous and communicated well because he had to order a part and it took a week for it to come in. Great service, and tidy

My dryer emitted a strange odor. I knew it required service and called Roka Appliance Repair…read more When I called the company was able to provided same day service. Aaron was our service technician and was knowledgeable about European Appliances. He was professional and a good communicator to explain the issues to me and ordered a new part for my machine. The new part arrived he did a great job at my request to take photos for me of the inside of the machine before and after. That way I could see how he was able to thoroughly clean the inside of the machine before a main part was replaced. Now I feel comfortable moving forward to keep the machine and not have to replace it. I appreciate the professionalism, punctuality and care that was taken by the technician while he was in my home.

Today 05/29/2026. My technician was Aaron C. When he arrives to your house please ask to see the…read moreproducts that you paid for that are on your invoice. When he is done please ask to see, hold the removed items. Today Aaron C (Asian) gentleman came to fix my whirlpool refrigerator with items he said he ordered. Gave me such a hard time when I asked to see the items, finally showed me. We questioned the heating element because it did not look like a picture I googled. He states he replaced and he was done, I then asked to see the items removed. He flat out refuses to show me, says it is against company policy. After informing him I was not going to pay the final bill until he shows me my removed items as none were a environmental hazard and they technically belongs to me and I was going to involve his office he hands me the Defrost thermistor assy piece with cut wires and the Bi metal stub, but refuses to give me the box, bag or the Heating Element Essy he removed from my fridge. He actually days my refrigerator has 2 heating elements. After minutes of me refusing to back down he gives me something broken from a GE refrigerator and the box that he arrived with. I have a whirlpool and my heating element does not look anything like this. All of this is still going on with company and I hope they realize they have a employee who lies and apparently steals from the customers. I am not backing down on this until I am refunded $325 for the part Aaron C did not order and or did not replace. I dont like being lied to and taken advantage of. For anyone, do not settle when they say they wont show you want you are paying for. You as customer have a right to see what you paid for and what they removed. Pictures are of the heating element for a GE refrigerator, I have a whirlpool. Ps. I recorded this whole thing. This was not a la gage barrier as his English is pretty good in my recording. This is someone who was finally busted.

LOVE this team and will absolutely use them in the future. They are fast to respond and were able…read moreto schedule an appointment within 48 hours. I loved how professional they were and how clean they left my house post-repairs.

Great service, responsive, thoughtful and pragmatic about solutions that they can and should solve…read moreversus other options we could take to save money but they def were of great knowledge and could do the work. Would reccomend and use again. The one thing they could benefit from is a scheduling system with automated text reminders and understanding when you're on your way. Of course they can call u but would benefit from automation.

Outstanding Customer service! We had a refrigerator stop working during the night. Called in the…read moremorning and they were able to schedule an appointment for the SAME DAY, on a Saturday with NO upcharge for a weekend. That never happens. Vadim was early (thank you), polite, quick and clean. Unfortunately the refrigerator could not be repaired but I was happy to pay the diagnostic visit. This is an excellent company to work with and I will use them again if I ever need an appliance repair. I would give more stars if I could.

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the…read morerepair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them.

I will definitely call Aleks if I have future appliance issues! Aleks was thankfully responsive…read moreeven though I reached out on a Sunday, and was able to come the next day in the morning to look at my broken fridge. Unfortunately he determined that fixing the issue would cost almost as much as buying a new fridge (broken compressor coil), so we opted against having Aleks do the actual repair. He was very professional, and I'll be reaching out whenever another appliance is in need of repair.

Aleks was very quick to respond, very flexible for an appointment time, quick to complete the…read morerepair and did so at a reasonable price. We will definitely use AleksPro corporation in the future.

I had a great experience with Wilson & Myers! My oven just stopped heating up out of nowhere. I…read morecalled them and managed to set up a convenient appointment really fast. Serge came over, figured out what was wrong, ordered the right part, and installed it a few days later like he promised. He was super friendly, worked quickly, and even gave a guarantee for his service. If you need your appliances fixed, you're definitely in good hands with Serge and his crew--awesome communication and service all around. Thanks a ton!

DO NOT USE THESE CROOKS…read more They up-charged the parts for my refrigerator by OVER $200 and then proceeded to charge $240 dollars in "labor" for 20 minutes of work. This was a fix I had done previously on my refrigerator for about $45 by myself. The job they did for this insane fee was performed because the technician couldn't speak English so he could not explain to me what the problem was, so I went with them on a bit of faith that it was an issue I could not handle. After the job and all this crazy thievery, was when I realized it was something I could have done on my own for HUNDREDS of less dollars. I waited to write this review until the manager called me back, which he did FIVE days after I asked to speak to them and then had to ask again. Please note that they will respond to this negative review below. Whatever they say will be a bold faced lie. Do not use this company, they are liars and cheats.

Top Serv appliance and HVAC provided a quality, professional, and courteous service call to…read morerepair our refrigerator. The service technician, "Vlad", arrived on time as scheduled. Vlad is very knowledgeable, friendly, and professional. He quickly located the problem and able to fix it saving us unnecessary expenses. We can highly recommend TopServ for your refrigerator repair needs.​

I contacted TopServ for a quote on replacing a Samsung dryer heating element and the advisor gave…read moreme a ballpark estimate that was in line with what I would have expected and were able to make the visit within a few hours. The service technician, Ruslin, was very prompt and professional when he arrived and confirmed that the heating element had broken. He had the required element on hand and was able to perform the service very quickly and also vacuumed and tested ventilation. I give Ruslin and TopServ advisors my highest approval.

Anatoly is the best when it comes to appliance repairs…read more I have used him on several occasions and he is professional, knowledgeable (21+ years in business) and fair on pricing. He came to look at an oven/stovetop and was able to diagnose the potential causes. He took everything apart and put it back together. While my unit needs a new part Anatoly did everything he could to fix without needing to buy a The trip charge is very reasonable at $70. I recommend A to Z Appliance Repair to anyone needing to fix or tune up their appliances.

Anatoly is amazing - He is honest, he doesn't try to upsell you on anything, and he is extremely…read moreprofessional and communicative. When I first contacted him, he called me back within 15 minutes and was at our house to fix our washer by the next day. On his first visit, he worked with us to find an affordable fix for the short term (instead needing to order an expensive part). After a few weeks, we decided that we could afford the long term fix and called him back. Again, he responded almost immediately, ordered the part, and fixed our washer. He even followed up afterwards to make sure that it was still working. I cannot say enough good things about Anatoly!