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    AV Handy Tech Repair

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    2 years ago

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    Roka Appliance Repair - Sub Zero build in refrigerator

    Roka Appliance Repair

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    My dryer emitted a strange odor. I knew it required service and called Roka Appliance Repair…read more When I called the company was able to provided same day service. Aaron was our service technician and was knowledgeable about European Appliances. He was professional and a good communicator to explain the issues to me and ordered a new part for my machine. The new part arrived he did a great job at my request to take photos for me of the inside of the machine before and after. That way I could see how he was able to thoroughly clean the inside of the machine before a main part was replaced. Now I feel comfortable moving forward to keep the machine and not have to replace it. I appreciate the professionalism, punctuality and care that was taken by the technician while he was in my home.

    Today 05/29/2026. My technician was Aaron C. When he arrives to your house please ask to see the…read moreproducts that you paid for that are on your invoice. When he is done please ask to see, hold the removed items. Today Aaron C (Asian) gentleman came to fix my whirlpool refrigerator with items he said he ordered. Gave me such a hard time when I asked to see the items, finally showed me. We questioned the heating element because it did not look like a picture I googled. He states he replaced and he was done, I then asked to see the items removed. He flat out refuses to show me, says it is against company policy. After informing him I was not going to pay the final bill until he shows me my removed items as none were a environmental hazard and they technically belongs to me and I was going to involve his office he hands me the Defrost thermistor assy piece with cut wires and the Bi metal stub, but refuses to give me the box, bag or the Heating Element Essy he removed from my fridge. He actually days my refrigerator has 2 heating elements. After minutes of me refusing to back down he gives me something broken from a GE refrigerator and the box that he arrived with. I have a whirlpool and my heating element does not look anything like this. All of this is still going on with company and I hope they realize they have a employee who lies and apparently steals from the customers. I am not backing down on this until I am refunded $325 for the part Aaron C did not order and or did not replace. I dont like being lied to and taken advantage of. For anyone, do not settle when they say they wont show you want you are paying for. You as customer have a right to see what you paid for and what they removed. Pictures are of the heating element for a GE refrigerator, I have a whirlpool. Ps. I recorded this whole thing. This was not a la gage barrier as his English is pretty good in my recording. This is someone who was finally busted.

    Wilson & Myers - Appliance repair in Denver

    Wilson & Myers

    (24 reviews)

    Southeast

    I had a great experience with Wilson & Myers! My oven just stopped heating up out of nowhere. I…read morecalled them and managed to set up a convenient appointment really fast. Serge came over, figured out what was wrong, ordered the right part, and installed it a few days later like he promised. He was super friendly, worked quickly, and even gave a guarantee for his service. If you need your appliances fixed, you're definitely in good hands with Serge and his crew--awesome communication and service all around. Thanks a ton!

    DO NOT USE THESE CROOKS…read more They up-charged the parts for my refrigerator by OVER $200 and then proceeded to charge $240 dollars in "labor" for 20 minutes of work. This was a fix I had done previously on my refrigerator for about $45 by myself. The job they did for this insane fee was performed because the technician couldn't speak English so he could not explain to me what the problem was, so I went with them on a bit of faith that it was an issue I could not handle. After the job and all this crazy thievery, was when I realized it was something I could have done on my own for HUNDREDS of less dollars. I waited to write this review until the manager called me back, which he did FIVE days after I asked to speak to them and then had to ask again. Please note that they will respond to this negative review below. Whatever they say will be a bold faced lie. Do not use this company, they are liars and cheats.

    AV Handy Tech Repair - plumbing - Updated June 2026

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