Dr. Alex stopped the seizures my cat was having. Probably saving her life. She is diabetic so he kept her overnight. The best way to care for her. Dr. Alex has explained what happened and what is happening now. She is still there. I believe Dr. Alex is giving her the best care read more

Dr. Zhandu is an amazing Dr. My dog was attacked by another dog . I had gone to another vet they told me she was fine , clearly something was not right. I went to AV Veterinary I was told she had a collapsed lung. They have some of the most advanced medical equipment and do there best. Dr.Zhandu is an amazing compassionate Dr. ThankYou read more

If I could do zero stars I would this place is horrible, they just want to charge you and have you sign for stuff without even explaining what they did or what they recommend.I signed and paid for a physical examination aka nothing. Wasn't told what they did or what they saw on my dog. Until I got physical upset and emotional is when the they said they couldnt give me any medical advice until I did blood work and X-ray. Which of course I understand 100% you can't tell me the reason my dog is not feeling good but you SHOULD ATLEAST TELL THE CLIENT WHAT YOU DID AND SAW ON THE PHYSICAL EXAM!! When I ask it was a quick response like oh well its being typed into the computer rn you can get a copy Monday.... UM NO! I'm here now tell me know what happened. Again Telling me I need to do the blood work and X-ray (which was $473) again I tried to explain my self that I understand about the testing but WHAT DID YOU GUYS DO WITH MY DOG DURING THE EXAMINATION!! Finally I was told basically nothing was done but temp,pulse,respirations and her stomach was hard. When asking what about the stomach what can I do or what can I do for a dog throwing up. She said ... you guessed it I have to do blood work and X-ray.. nothing can be said. No one told me what to do because of xrays and blood work but I know there's something that could of been done for the throwing up or the hard stomach. At this point I feel dumb and played the physical exam was nothing and I had to sign against medical advice form so I know In doing that this situation is what it is I'm more writing this so ppl know physical exam doesn't nothing unless you pay for the X-ray and blood work. And read the reviews it seems like a lot of us would be better off not bring our pets here read more

Our dog was diagnosed with lymphoma in December. After being being mistreated at Mission Animal Hospital we decided to go to take her to a different animal hospital. During the wait for her appointment he condition turned for the worst. Her face and chest was swelling and she had labored breathing. We had to do something for her. At 3:30 in the morning there aren't many options. AV Veterinary Center was open and didn't charge an arm and leg for a Vet Fee. We were able to walk in and immediately see Dr. Schmidt. She was kind and caring. She took the time to sit and explain our options to us. We all knew the humane thing to do was let her go. The staff was very accommodating and Dr. Schmidt treated our dog with the care and respect she deserved. They did their best to make a difficult situation as easy as possible. I would recommend Dr. Schmidt and the staff at AV Veterinary Center to anyone with an emergency or just for general pet care. The cost was responsible and all options were discussed with us before hand. Thank you for helping us through this difficult time. read more

My dog was feeling very ill one day and it was after hours, so I took him to AV Vet Center. The owner, Dr. Sandhu thought he might have pancreatitis, and a blood test confirmed he did. This dog means the world to me so naturally it was a scary time, but all of the staff were very kind and supportive during his 5 day hospital stay with them. I am particularly grateful to Danielle. She seems like a very caring person and in our chats I found out that she does also does a lot of volunteer rescue work. It takes a person with a big heart to work at an emergency vet hospital and rescue AV's throw-away pets!! Today when I called the hospital, Danielle mentioned to me that AV Vet Center is now offering hyperbaric oxygen chamber treatments, stem cell therapy, AND under water treadmill therapy. I am so stoked about this and plan on bringing my older dog (the pancreatitis & cancer survivor) for these treatments very soon. He has given me 13 years of love and loyalty so deserves the very best care. read more

I did not previously bring my pets to this hospital but within a day I had to make the decision to put my dear beloved (19 year old) Meesha down. AV Veterinary Center takes walk ins so I called the family and we met there. The lobby upon entering was calm and peaceful. Meesha was not nervous sitting on the sofa with me. There was nothing clinical looking about this place. Even the lighting was low and warming. We were given a room with a sofa, table and chair and my family and I all sat on the sofa with Meesha comfortable on the sofa as well with a soft fuzzy blanket that they draped on her to make her comfortable. She was. The staff were so wonderful! They were caring, compassionate and kept telling us that we could take our time and to go at our own pace and let them know when we were ready. We spent an hour in that room with Meesha before we let her pass over that rainbow bridge. AV Veterinary Center made this entire experience for us and our dear pet as loving and comforting as it could have possibly been. We were all so surprised that a veterinarian office could be so warm. Thank you so very much to all you wonderful staff. We go back next Tuesday to pick up the ashes of our dear Meesha. I will also review that experience once I return to do so. I picked up my pet, Meesha's, ashes a few weeks ago. They came in a simple cedar box along with a stamp impression of her paw, a seed patch to plant and grow in her memory and a beautiful card signed by all the staff. This place has class! Thank you so much. I will be returning for care with my other pets. I highly recommend AV Veterinary Center. read more

I love the doctor. Betsey has been there overnight on several occasions. There is 24 hour full staff and so nice when I call to check on my pup. I know she's in good hand and this means so much. Thank you for your care. read more

Took my cat in around 8:30 pm with a puncture wound on his leg that was infected. It was my first ever visit. The staff was fantastic and the doctor was very nice. They treated us like we were family. I had called many other after hours clinics, only to find the prices of the exam alone were way more than we had. They were so gracious to give me a break on some of the expenses, they took time to explain everything I had to do at home and answered all of my many questions. I'm incredibly impressed at the compassion and care here. The exam fee is only $50. If it's not an emergency, don't take your animals here, it's wasting their time and animals who truly need after hours care. Call any other after hours clinic and pay at least $150 just for the exam. read more

AV Veterinary Center - Veterinarians Near Me - Lancaster, California

I was hesitant to take my coughing puppy, but the moment I walked in, this all changed! the facility is spotless. So very clean. The receptionist, Danielle, was very kind and made sure my pup was breathing OK. The tech, Jerrica, was so kind and caring with my puppy. She was gentle in her manner and very loving. Dr. Sandhu was attentive and explained everything. He explained that no tests were needed and didn't put my dog through anything unnecessary, but did a a thorough exam for the cough my dog was having. A shot of antibiotics and some cough medicine did the trick. What a relief to have this facility for emergencies. Thank you for the great care! read more

The staff is very nice and the place is clean but the wait time one was 2 hrs another 3 hrs today is an hr. And you have to fill out papers every time you come It's happened every time Mr S. It is ridicules. Then you have fill out papers over and over get a data base. Have better scheduling. It wasn't only today! Doesn't matter I'm going back to Boulevard veterinarian in Lancaster. Just wanted to find a closer place. Your reception also took a dog before me when I was there before them. Really bad scheduling read more

Going to the vet is never fun, especially when an emergency is involved. My pup is roughly 16 years old. She's prone to getting sick every so often, and tonight was the scariest experience. The team took her in quickly and were very attentive. Lissette made this frightening experience so much better. She was kind, patient, and consistently kept us informed. Lissette, thank you so much for being who you are and thank you to all the staff at AV Vet. read more

My pup was shot by a neighbor with a pellet gun in the side and it was lodged in her chest. The staff here was so compassionate and comforting to my pet. They are friendly and well staffed. Doctor Sandhu was equally amazing! Absolutely perfectly performed surgery, and I will never take my pets anywhere else. Their pricing is beyond fair for the services they provided. Thank you AV Veterinary Center for helping my pup in her emergency. read more

My puppy ate a couple grapes (can be very poisonous) early in the morning. None of the 24hr vets were open due to the pandemic, but this one was. They were able to induce him to vomit, monitor him, and send him back to us a happy little pup. While some dogs have no symptoms, we didn't want to take any chances and we're grateful they were open and were protecting the customers by having us wait in our cars. read more

This place is amazing , simply simply amazing.. they are professional, sympathetic,caring and understanding .. from the front staff at reception, to the incredible techs to the most selfless vet I've ever met Dr sahndu .. he was straight forward and honest with me and told me he would do everything j his power for my dog jager, her never gave up on him ,even when I almost did... I would recommend this place 100times over.. I see people complaining about the cost? This is an EMERGENCY VET ! They are staffed 24/7 some people just don't understand ... thank you Av veterinary you saved my dogs life and our family is forever greatful! read more

AV Veterinary Center - Jager at home - Veterinarians Near Me - Lancaster, California

First off, the bad reviews on here are ridiculous! "They gave my pet excellent treatment but they were too expensive, one star!" Surprise, emergency services for ANY member of the family would be expensive, so why are you so enraged that your pets hospital visit will cost you? My advice, get pet insurance! It's inexpensive and it gives you peace of mind. Plus, it'll probably allow you to give an honest review about this place instead of crying about how much it costs. My kitten Dean somehow obliterated his paw. It broke in 3 different places, it was super gross. Even though the office was full, we were seen very quickly and each staff member we met was kind and gentle with him. He had to have an xray and then surgery to fix is paw and then be placed in a splint which had to be changed weekly. The first initial cost was around $1200, but because of pet insurance we ended up only having to pay about $100. His cast changes are about $25 a pop, but again, his insurance will reimburse us. Bottom line, If your pet needs emergency treatment, take them here! They will be in good hands. read more

This place is horrible!!! NOT ONLY DID THEY MISDIAGNOSED MY PET!! I waited 5 hours and they wanted to charge me $1,300. They reduced the fee to $719 when I started questioning the charges and told them I wanted to take my dog home. They said my dog really needed to stay overnight so I came back the next morning to pick her up and they tried charging me another $200+. When I asked what the additional fees were for, they got upset. They all had a nasty attitude except for one of the girls and Robert. I was told the fees were for a 2nd set of x-rays, which I never authorized. I was also told the night before that the x-rays were not clear enough to tell if my dog had stones in her bladder and that they needed to do an ultrasound. If this was the was case why was a 2nd x-ray necessary????! They couldn't answer the question!! They said they were going to go back in and check. They came back with a completely different bill and said my balance now was $80. I paid this vet a total of $800!!!! TRUST ALL THE NEGATIVE REVIEWS!! Question all the fees and ask for records of everything. Look at the picture attached it's from the x-ray the y took. It clearly shows the stone that needs to be removed!! Yet they said she had no stones!! read more

THIS IS ACTUALLY A NO STAR RATING AND YELP YOU SHOULD NOT MAKE US GIVE A STAR RATING FOR SOMETHING THAT IS SO MESSED UP AS THIS. We took our2 1/2 yr dog there thinking he would be in good hands. We had a consult with the doctor. They took him to the back for xrays and a couple minutes later we heard a yelp from him???? Like he was dropped.The doctor called us to the back to see the xrays and told us it was a torn ligament in his right hip, he told us he would need surgery. After paying almost 600.00 We went home with meds and had a lot of problems after medicine was given, dog having seizures. Took back due to seizure and they said he needs to be watched overnight and wanted another 284.00 just to flush and watch him for 22 hrs as if I had'nt already paid enough. Got a call at 6:30 this morning and she said no change and the doctor wants to keep him for 12hrs and do more blood work and some neurological work, of course they wanted another 414.00. MONEY MONEY MONEY, What happened to the true whole hearted veternarians who gave a SHIT about our pets!!!! I went to pick my pet up and they took their sweet ass time giving him to me???? They were asking oh so you'll have money today for the surgery, Oh did you find someone with a cheaper price for the surgery, they started at 3400.00. Well never the less I took my pet to another vet along with the iv bag. My dog was dead by the time I got there, they had to rush him back for chest compression and other work. It was too late, nevertheless I was able to give him that one last kiss before he was gone. SHAME ON YOU FOR KILLING OUR HEALTHY BABY. The vet I took him to looked all the tests results and found nothing to be what AV VETERNARIANS said. If you have an open checkbook go to them, Otherwise BEWARE STAY AWAY THEY ONLY WANT YOUR MONEY AND WILL KEEP MAKING SHITUP TO GET YOU TO PAY MORE MONEY !!!!!! Oh by the way they surely wanted to know where I was taking my dog. ATTENTION: Word of mouth goes along ways, So please spread the word about this place. The truth will prevail !!!! THANK YOU TO THE BLVD VETERINARY DOCTOR AND CREW WHO WAS SO CARING, ME AND MY FAMILY APPRECIATED IT AND WE WILL DEFINITELY GIVE YOU OUR BUSINESS THIS DAY FORWARD. read more

I would never take another pet here ever again! They mis diagnosed my pets injuries and charged me $200 for 2 shots...recommended euthanasia 10 minutes later when we balked at the recommended trade atment that would cost $2000. Now I know why they're open 24 hours...to take advantage of desperate clients. Reminding me of a mechanic who runs up the bill on unsuspecting customers. Shut them down! read more

Worst experience ever...period. I wished i could give negative stars. When arriving the staff just looked at me with no welcome or can we help you. I felt like it was because i had a kitty and not a dog. When finally asked if i needed help (people with dogs had much better reception), my suspicion was correct. Since this was an after hours emergency i was stuck to at least get my kitty looked at. After a 2 hour agonizing wait, Noah was finally seen. He had been very sick and throwing up suddenly. They said they did a blood test (i doubt they did) and will explain later in review. Results showed he had pancreatic issues and very bad blood levels and would cost about 2500 to treat him. Went home sad and upset and decided to get second opinion. The next morning the other Vet in the area saw Noah and to get to the point quickly had much different results. Now back to my reason i doubt Noah did not have blood drawn. Im an engineer and not a dr by any means but i am observant. When the night before the AV Vet staff gave me back Noah, he did not have any shaved paw or indicators of having blood drawn or wetness in fur from alcohol which is what I observed from the other Vet. Not to mention the mis diagnosis by a very unfriendly Dr who seemed to look down on me and gave the impression like why are you even here. Actual CBC tests revealed Noah just ate a bug or something that upset his tummy. Blood levels were fine and so is his pancreas (thank God) and he is doing great and only cost me a couple hundred and not a couple thousand dollars. Also found out that the same dr owns All Creatures in newhall which i didnt know till recently. Same type of situation but with other kitty (Toby who passed) because was not diagnosed correctly which is a completely different review. Don't have much else to say. Im done with AV vet. read more

I came to this hospital 10/28/17. My dog was leaking profusely from an incision on his abdomen. He had an exploratory laparotomy at another hospital on 10/25. I brought him to the original vet and they sent me home w antibiotics. I knew something wasn't right so I came to dr. Sandou. He said Rockie needed to be opened up that he was infected. Dr. Sandou opened Rockie up and found his intestinal sutures from the previous surgery had ruptured. Against all odds Rockie made it thru the night. Dr. Sandou flushed his abdomen to remove the feces and repaired his ruptured intestines. Rockie started to improve, then an infection developed. Dr. Sandou opened Rockie a third time last night and flushed the infection and threw a few more stitches in his intestines. Rockie is still at the hospital. He has a long road to recovery following his original botched surgery at another facility. But I am confident he is in good hands. The staff has called me day and night to keep me updated and in the loop. I couldn't have asked for more in this terrifying time. Dr. Sandou truly cares for his patients and is doing everything he can to save my pup. It hasn't been cheap, considering all the complications he has had, but it is well worth it considering the alternative. Can't thank Dr. Sandou and his staff enough read more

See all

Please don't go here!! the owner Vet has some real man issues! Apparently you can't even ask a question about something he's going to inject your dog with. He didn't care to listen to me and just said take it or leave it ! so I took my dog somewhere else ! their loss! I'm a very good customer. read more

Very unhappy with surgery performed here. My pup ended up with permanent eye damage and I had to take him to a specialist (which cost double the price of the original surgery) to fix him and get his eye healed after surgery. He had corneal abrasions, corneal ulceration, and his wound had separated. Vets should have the integrity to know when to refer someone to a specialist. This one did not. read more

We LOVE AV Veterinary Center! We have brought all of our animals here for emergency/urgent care services and have never had a bad experience. Recently we brought our big skittish boy in to have a wound looked at and Jessica was AMAZING with him. Even though he was scared, she took the time to help coax him out of hiding and get him comfortable before the vet came in. She even sat on the floor with him and gave him pets to establish some trust. They had him diagnosed within seconds, and his wound was shaved, cleaned up, medicated and ready to go home in less than 20 minutes. Out of all our babies, he always the most difficult and Jessica made it so much easier on our pup and us. We can't thank her enough! read more

AV Veterinary Center - Veterinarians Near Me - Lancaster, California

I was out of town when my Dog got very sick on a Holiday weekend. I called a local vet that was highly rated on yelp and their message referred me here. This Vet is open nights, weekends and Holidays. They treated my dog well and even though I was there on Saturday January 1 their fees were reasonable, not much more - if at all - higher than I would have paid for the same thing during a scheduled appointment at my Vet. They gave me a written report of the x-rays, a disk with the images and a copy of all the bloodwork to take back to my vet. read more

The experience I've had with this office in the past wasn't the greatest... On Friday May 30th I took my boxer mix in because I noticed he was very weak and had yellow gums and eyes... Poor guy! They were very gentle with him, even though he was an aggressive dog they kept calm and made him feel comfortable... In the end we had to put him down and although it was pricy the care and attention they gave us and my poor Shiloh was totally worth every penny! I even got a card from them today that of course made me cry again but made me feel good he was very well taken care of... Unfortunately owning a pet is costly and when any staff at any vet office does everything they can to make our sweet animals feel comfortable, it's worth it! read more

AV Veterinary Center - Veterinarians Near Me - Lancaster, California

See all

After our 150 lb Great Dane baby severed his Achilles' tendon in the couch recliner, we took him to our local vet in SCV. He was then transported to Dr. Sandhu at AV. He went into surgery and reattached the tendon. Being a very big dog, and no cone big enough, Our baby had some issues with licking the wound/infection.. AV was there in a heartbeat with help and love for our sweet boy. We drive an hour each way and would never go anywhere else. We love you guys! Major is lucky to have you! read more

AV Veterinary Center - Waiting for our check up! - Veterinarians Near Me - Lancaster, California

See all

This place is a money pit. Unless your animal is on its last breaths of life do not go here!!! They try to guilt you into spending thousands of dollars. Took my dog in there with high temp and they tried to keep him over night and charge an insane price. Then they gave him all kinds of injections he did not need. An opiate for dogs for a high temp. Really? Total crooks! read more

It's difficult to know where to begin. I doubt the English language has the words to describe the "outstanding" service we have always received by staff and Dr. B. Sandhu. From minor incidents to life threatening, there was never a moment lapsed of outstanding care, courtesy, compassion and love. This is not our first Rodeo. We have several pets and over the years prior to ever living in AV, we've had our Vets that were less than compassionate and caring, lest lacking knowledge of state of the art medicine and procedures. Here, at AV Veterinary Center, from Physical Therapy for one of our pets to surgery, life threatening issues, we have always received the utmost care. I realize not everyone is going to be happy all the time. We take deep pride in our pets, they are our family members. But, in that, after reading the discouraging review, I was astounded at the view points of owners slandering AV Veterinary Center. The optimal care one receives here is beyond mention. The current and sometimes, innovative care supersedes any and all in the area. People, you need to relax. We all tend to panic when it comes to such care, pricing, procedures. But, if you step back and take a deep breath, you will find you are in the best hands all the way around. Pricing? Of course, some procedures will be more so than others, diagnostics, evaluations, etc., but, if you are a loving pet owner, you will find the price does not match the quality of expertise care you will receive here. Dr. Sandhu is our "Animal Whisperer", for lack of a better term as his in-depth love, devotion, patience, innovative practices, patience and taking to heart each and every "patient" as well as taking to heart the owners, outweighs any..and I mean ANY Veterinarian services we have ever encountered. I am astounded by some of the reviews. Really, people? NO Dr., whether human or otherwise is a "miracle worker". Medicine, itself is not a 100% cure-all. It is a Science. Some procedures will cost you more, but are you going to put a price on results? I think not. We have been treated far more than fair in pricing and the end results are beyond satisfaction. Some want immediate results for serious conditions, others want to pay are upset at costs, some still are upset at receiving word their pet may not survive certain issues. God knows we have been there. In that, Dr. Sandhu does not give 100%...he gives 2000%. He will work with you until he finds the answer and if he doesn't have it, he will research until he does. I'm not going into detail as to the level of seriousness with our pets, but we are grateful for all AV has done for us and Dr. Sandhu. We hold him in the highest regard and value him as a person and Doctor of Veterinarian Medicine. The individualized care and compassion is a thing of the past. Not here. Thank you AV Veterinary Staff and Dr. Sandhu. "It is only until one loves an animal, is one's soul awakened" Anatole Franc. We are blessed by you and all you do. read more

WE BEAT PARVOVIRUS! We visited AV Veterinary on 5-2-16 with our 8 week old boxer puppy (Ivy). She'd been exhibiting symptoms of what we thought to be a gastritis issue for a day and a half. Turns out, it was parvovirus. We were devastated by the news because for the most part, most people translate parvovirus to "death sentence." Dr Antonella was kind and compassionate when she gave us the test results that evening. You could tell that she cared. We are especially grateful for the level of personal investment the Vet Tech named Ariana placed into our puppy's care. There was no mistaking her compassionate heart. She was patient and attentive when she dealt with us. We had lots and lots of questions as we contiplated our options. We elected to fight for her life. We'd only had her a week, but she was a part of the family. Ariana was tactfully honest as she explained what our probability of success was. Her honesty and balanced delivery of information was monumental in girding my wife and me up for the daunting challenge ahead of us. She showed us how to administer the medication we would have to give Ivy. Her advice on additional supplements that would help bolster Ivy's immune system made a huge positive impact on Ivy's outcome. This morning, two days later, Ivy surprised us by veraciously eating a large amount of food on her own. She then began running around chasing our kids and kittens at play. For those of you who are considering a veterinary hospital for your fuzzy loved ones, I can personally attest to the goodness in the staff that is AV VETERINARY HOSPITAL! read more

AV Veterinary Center - Ivy at AV VETERINARY (pre-treatment) - Veterinarians Near Me - Lancaster, California

See all

My dog was hit by a car, we took him to AV veterinary center. Surgery was too expensive so unfortunately we decided to put him down, they wouldn't put him down until I came up with the money , mean while my dog was suffering while I came up with the money, it took me 30 mins for someone to let me borrow the $200 dollars! They wouldn't let me take the money the next day. Receptionist didn't show empathy at all, all they cared about was the money and not the suffering of my dog. Worst feeling ever.. read more

They actually don't care about animals i think, they just want to rip you off 50$+ for a small bandage, 210 in total to cut a torn nail. Crazy read more

We were extremely pleased with the way they handled our cat. He needed a CT Scan to verify whether he had bone cancer or not. The staff and vets were consistently kind and attentive. read more

I have gone to Dr Sandhu for my pet care for about 5 years and he was great. I was expecting to see him again yesterday, but he wasn't there and the doctor who I saw was so bad I will never go there again. After waiting 45 minutes from my appt. time to be seen with only one other client before me, as soon as he walked in the room, he thought it was better to remove her from the room (because he felt she was being over-protective) she just barks when people knock and had her for 30 minutes. His assistant finally came back and said she is being too skittish, we can't examine her. I explained it's because she has no idea who you are and what you're trying to do...she should be examined in front of me. She continued with we want to give her a pill and you bring her back to us tomorrow for an exam when she's calm. And we want to do a dental and there may be extractions. I said she doesn't need any extractions and all she has is a bit of tartar on her teeth. When I saw it was almost $400, I declined it. She has a small lump on the front of her paw, she has some hair loss from bacteria buildup and she has been whimpering when she has to move when she is on the bed. They quoted me $1100 for the lump removal and biopsy along with the dental. I declined the treatment and was charged $25 for an exam they couldn't do because the doctor never tried to examine her in front of me. It's a shame I have to take her to a real doctor now. read more

Alexandria was amazing first of all. We took in our dog because she was in really bad shape and in a lot pain. The staff was amazing, very friendly, understanding and literally cared about our dog and us. Explain exactly what she had and how the surgery was going to go and made us feel comfortable leaving her there knowing she was going to get good care. We called Alexandria like 100000x and not once did she sound annoyed of us or was rude to us. She answered every single question we had and made things happen for us. For her we are great full along with everyone there. Strongly recommend. read more

Selene at the hospital was so kind to my dog who likes to bite any one new, in which she didn't because of the way she handled her with care. my dog was taken with her kind Ness that the dog allowed the dr to put his finger up her butt without biting him to make a long story short I want to thank seiene for the kindness she showed to our pet and to us and informing us about what happen to our pet read more

Let me start by thanking the amazing staff! Nicole and Lindsey you are the best! Hands down the best service in the Antelope Valley. Thank you for caring for our baby Marley. Great visit like always. read more

Was forced to take my dog here because my vet was closed. Initially the staff were polite and nice and I waited for about an hour but they weren't busy. My dog was seen and taken care of. All of that visit went well. I was told a staff person would call me on Sunday to make an appointment for Monday. No one called and when I called on Monday morning to make an appointment, I was told they were full. My dog only had to have her bandage removed. This was when the front staff became rude. They wanted to know the name of the employee who told me I'd receive a phone call and the employee wasn't wearing a name tag. When I'm spending money, I don't need rudeness. I won't be back because they aren't the only game in town anymore. I don't care how good the vet is, the front staff represent the business too. I took the bandage off by myself. read more

Thank you so much taking care of my cats and kittens in such a time of crisis. You guys are awesome.

UPDATE: Received a response and although I was short and unfriendly due to frustration....I marvel at the fact I was labeled as "aggressive" I never raised my voice, used profanity or approached any of the staff....I read another review where another client admitted to being the same "short and unfriendly" but the response in no way labeled this person as aggressive and I find that interesting. Please understand NO TREATMENT WAS OFFERED just a bunch of charges for TESTS and then MEDICATION with no idea of a diagnosis. We found out from another vet my dog was simply suffering from depression due to separation anxiety (my son went from working PT to FT and this was her 1st week on the new schedule without her main person she adores and it seems she stressed herself to a fever). I have a copy of the print outs and none are for treatments....there was a charge for an IV for a dog you repeatedly stated was clearly not dehydrated??? So yes I was frustrated and short but to be labeled as "aggressive" is laughable. Quite a few of my coworkers selected this facility as well through United Pet Care and I will be advising all 15 or more to change the facility ASAP!!!! I read through all of the 1 star negative reviews and no one else was labeled as anything....you simply issued your apology and moved on. I'll be sure to make anyone I come in contact with that owns a pet aware of this interesting labeling done by your facility....that $95 spent was $95 too much and I'll take the blame because I should've taken heed to the negative reviews I read before selecting this facility. read more

We took our cat who had broken his leg to this office. The people couldn't have been more kind and understanding. Dr. Sandhu took time to show us the radiograph, explain the procedure and reassure us that our kitty would be just fine. We pestered the staff with phone calls checking up on our poor broken boy and they were extremely kind to us. Financially, they worked with us and even submitted pet insurance forms for us. We will not take our sick babies anywhere else read more

AV Veterinary Center - Fredo just wanted his Mommy. Thank you Dr. Sandhu and everyone at AV Veterinary Center. - Veterinarians Near Me - Lancaster, California