Stay away! You would think from reading the reviews this place is great. The furnishings in the place are bare bones and the lighting is terrible. Everything looks old and grungy, including desks, chairs ,and pedicure area. I went once before and had a bad experience, the girl cut my finger, i was bleeding, and took 3 hours for a gel pedicure and gel manicure. I said i would never go back but i was already in the parking lot for something else so I hesitantly went back. I was the only person in there but between 3 people they couldn't figure out who was going to do my nails. Turns out one woman, who the "manager" sent me to, did not in fact know how to do hands, just feet. She also looked like a sleeping homeless person. I should have left then. I had gel on my hands which i wanted to remove and since my nails were so weak underneath and breaking i was going to go natural. The girl had to cut my nails so short, even below the quick, because they were so brittle. and damaged. She agreed it was best to hold off on any polish. She did put hardener on, which I requested, and I started to air dry my nails with a crappy small fan. It was during this time the "manicurist" pulled off the big band aid right on her wrist and proceeded to show me her nasty cut/burn. I was so grossed out. She then goes and gets the quick dry spray, which i did not ask for, and proceeds to heavily spray my nails at a very close range. It was excruciatingly cold. I left the salon and by the time i got home, 4 blocks later, I was in complete pain. I barely got in the house, and when i did, i was curled in a fetal position on the floor for over an hour. I have never been in so much pain. My fingertips were burning! I almost went to urgent care it was so bad. I did a google search and found out that on healthy nails the quick dry spray is fine, but on damaged nails, quick-dry sprays contain volatile, fast-evaporating chemical solvents. On healthy nails, these evaporate harmlessly off the surface. On damaged nails, it seeps through the cracks or thin layers and make direct contact with the highly sensitive nail bed underneath, causing bad chemical stinging and burning. The next day i called to let them know what happened and to get a refund on my nails, which i thought appropriate. I told them i wanted to give them the opportunity to let the nail tech know not to use that spray on damaged nails to save other clients, and to give them the opportunity to make it better, not right directly with me instead of me blasting them online which i am doing now. Mark the manager was so extremely rude, said i must have had an allergic reaction and was not at all their fault. Since i did not have photos or video they would not refund me. I told him there were no photos to take since the issue was in my nerves, not visible to the skin. As for videos, i was doubled over in pain! He did not care.
As for all their great reviews online, the first time I was there, the girl had these cards printed she gave out that said you would get $5.00 off if you left 5 star review. She told me that is how she got all her reviews. There are so many other places to get your nails done in a clean professional environment. I was being lazy. Do yourself a favor and get your bubble tea, if you need it, in a cafe and skip the nails here entirely. This is really one of the only reviews i have ever written, it was that bad! read more