We had shutters installed 4 years ago on our front window. We were very impressed. This time we wanted the matching front window, which is actually another room. They matched perfectly, the installer, aaron was very courteous and professional. Very happy with the end result. I would recommend Avalon Shutters to everyone! read more

What a HASSLE! We also went through Home Depot and felt safe just having purchased our home in the Issaquah Highlands. We picked out the most expensive Plantation Shutters spending nearly $10,000! Never comparing with other companies... I hardly know where to begin I'm so mad! Oh yes everyone talks politely and the installers were polite too. SO MANY MISTAKES! First - one shutter the magnet was put on the OUTSIDE Second- 2 blinds arrived damaged looking as if a dog chewed them up! Third -the same blind doesn't even fit I have to SLAM it in order to close it or open it! Fourth -I recently noticed a warped blind! I have contacted Avalon on these issues and they said they'd re order and fix it. Ive had to have the installer come out more than once which is a giant inconvenience! They promised a $50 credit card for all the trouble which I still haven't received! An insult on all the money we spent but its the principle! It took 6 to 8 weeks each time as we had them installed 3 different times! Then I was put in the middle of their DRAMA while the first installer quit on them suddenly saying he measured the loft shutters, but supposedly never turned that in! So we had to schedule once more with another installer to come out again wasting more time! VERY UNPROFESSIONAL to involve me on the phone and emails about THEIR problem! I honestly will never recommend them and our family is building a new home here thinking they may want some too! They look nice ( once the chewed up ones will be replaced) but WOW it took so much effort and hassle to get there, they're not even done yet! Wish I could show pictures here! read more

After A LOT of research and three quotes we chose Avalon Shutters and we couldn't be happier!!! Their pricing was unbeatable. Brian Clodt, the Sales Consultant, was AMAZING and every person from his initial visit and on was incredibly professional, kind and considerate. Brian made himself available at every opportunity to answer any questions or concerns and his follow ups made everything smooth sailing. The installation was so fast and in a few short hours our entire upstairs was transformed! We cannot wait to finish the downstairs after construction. We highly recommend Brian Clodt and Avalon Shutters!! Thanks! Al and Dezarae read more

Started to replace my Hunter-Douglas shades as they are vertical while the windows slide left and right. At night here in La Jolla, we get wonderful ocean breezes but this would cause the older shades to bang up against the window frame. The new Avalon shutter system is not only very attractive, but perfect to partially leave open at night or close during the day to prevent overheating. No more noise at night! Particular attention to covid-19 safety was observed during measurement and installation. read more

We had a quick installation of our shutters. The company provided exactly what I ordered and the installation date was earlier than expected. read more

Avalon Shutters came to my house Jimmy was Awesome. He did a great job by showing us the shutters to us. Made an appointment did an awesome job.My name is Angelica From Carson CA. I really recommend the company Avalon Shutters read more

Super rude on a sales consultation-- we live in a nice area but she seemed to think we couldn't afford it. And lead with the fact that we can get them cheaper somewhere else if we need to save money, and that other companies will probably be using "products from China." She even said "you don't want a shutter, you want a blind." Way to treat minorities. Would never work with this company. read more

love my new shutters, beautiful finished look without a lot of clutter. installer did a fantastic job, was very respectful and took a lot of time explaining the use and care. could not be happier, would recommend this company to anyone read more

Lazano was the best installer you could ask for. He was meticulous, cleaned up after the job, was helpful with instructions for best practices when using and even cleaning our new shutters, and you could tell by his smile, he was proud to represent Avalon. Great job!,!!!!!! read more

Israel and Roger were the installers for my new Avalon Shutters. They were precise, informative and did a beautiful job. These were replacements shutters, so they removed the old quickly and without any damage to the walls. I have Avalon Shutters throughout my house. I definitely recommend this company. read more

The company has a wonder customer service team. Brandy is pleasant and helpful. Gary came out to measure my window and he was on time and took care of the measuring quickly and arranged the payment and installation. The installers came on time installed the shutters effortlessly. They cleaned up and the shutters are perfectly beautiful! I am so pleased and have asked them back to do two additional rooms. Great company! read more

Professional service with attention to detail. The fit and finish of my shutters is fantastic. I would advise anyone to go with Avalon for their shutters. Alana and her team made the process enjoyable and created a new beautiful look to my house. read more

I have had an amazing experience. Joseph Pham was my consultant. He texted me before his arrival and showed up right when he was supposed to. He was great as his job. He showed me all my options, he measured while talking to me. He even checked other rooms that I had not mentioned before when I called. He got me a quote within 24 hours and then when I approved he sent the paperwork immediately so that we can get started. He was so professional and he told me all about the company and how their background checked. I had a great experience. My whole house has shutters except three rooms and the other company I used can't compare to this company. He even ended up giving me a discount. I was able to use my Home Depot card as well. All-around great experience. They are lucky to have an employee like Joseph. read more

So satisfied with out shutters! Took a little bit but well worth the wait! Thank you!

Thank you Nancy and the Brother and Sister installers of Avalon Shutters for making things right today with the color issue for my kitchen shutter. I have used Avalon Shutters on three separate occasions and everyone has always been professional and I have never had any issues until today but everyone corrected the issue and all is well. I have two more rooms to complete and I will be calling Avalon Shutters for my future project. Can't wait to get the right color shutter back and installed. I would recommend all my friends and family to reach out to Avalon Shutters you can't go wrong. read more

Joseph at Avalon shutters is a rare find! He is not only brilliant at finding the best shutters for your home, he is also a consummate professional! I am a 50+ female who does property management as my job. I have dealt with vendors for over 26 years. Joseph and Avalon are 5-star quality. From the very nice staff that schedules and answers the phone all the way to the installers, they are kind, friendly and extremely competent. My shutters are beautiful and enhance my home aesthetics immensely!! This is why I have come back to them again to do two more window openings a year after I first used them. Wouldn't think of using anyone else. Thank you Joseph and Avalon for your personal and professional service!! read more

I entered a Yelp request for repair, as well as take down and reinstall. Even tho they couldn't help me, Doreen went OUT OF HER WAY to help me find a contractor. She also sent me a staple repair kit at no charge. GREAT customer service! read more

I was pleased with how quickly I could set up an appointment to have Joe G., Sacramento region rep, come to my home for a consultation. He was receptive to my concerns and was great at describing the product. I ordered my shutters through Home Depot the next week and it took another week to schedule the second measure consultation. I didn't hear from Joe G, but reached out to him about three weeks later to check on the status of my order. He said it was scheduled for a particular day (approx. 4 weeks after that second measurement). However, three days have passed since that day and I had to reach out to him again for a status update. My order has been delayed a week. Why? Oh, well that's Home Depot's fault. You know, when a big sale happens, that increases demand. Well in this capitalist society, a company should increase production, especially if they have rolling sales with a national company. You have to expect increased demand and plan accordingly. I finally pressured Joe G. enough into an apology. I won't have my shutters for an event at my house and I'm quite disappointed. When I shared this with Joe, he said he didn't know I had a deadline. But would that have mattered? He says he'll have to check again later this week to ensure that they are in fact arriving on the second date he's provided. If this product is made in the U.S. and you are the sole distributor for a major company, you have to be prepared for order influxes. 5 weeks and counting and no shutters. :( ll post again when the second due date arrives. I can't schedule an installation until the shutters actually arrive (they must be used to late arrivals. Funny that the company anticipates that.) and we'll see how long it takes to install. read more

"Well you gotta watch out for those Chinese!" "Hey because you're a good guy I'm going to knock 30 percent off for you" "Don't tell my boss but I'll take off the cost for sales tax" Just typical shotty salesmanship. Yes they are made here in good ole San berdooo but they're a full 35% more expensive than the average of the other four quotes we received. Just received a call from some jackass salesman in the office who asked about our quote and noticed that we didn't act yet. When I explained the cost as an issue I immediately got "WELL YOU KNOW THOSE DAMN CHINESE SHUTTERS" "you'll regret your decision and call us in five years" Terrible. read more

so update to my long saga: shutters were finally installed and finished by 10/2014 and they look awesome! I would give them 5 stars if it wasn't for the many delays. It took over 4 months for them to complete the job and if I knew ahead of time, it will take 4 months, I would've been okay with waiting 4 months. What bothered me the most was not knowing. To Avalon shutters (if you happen to read this): you guys do amazing work; just be upfront with your customers and tell them it takes 4-5 months to get the job done. I think if people know ahead of time, they won't get frustrated like I did. read more

We originally purchased Avalon Shutters for our daughter's room more for the look than anything else, but were so impressed with the high quality, stunning beauty and easy operation that our home has them in every room. If you are looking for a cheap solution you can probably find one, but if you are looking for shutters with a great guarantee and awesome quality, we highly recommend Avalon. They take a long time to make; this happens because a) high demand and b) high quality and every shutter is literally measured by two separate experts to ensure impeccable looks and perfect fit and finish. Like I said, you can get cheap if you want, but you will have wasted money if you don't purchase Avalon Shutters, which are worth more than they cost... read more

Dave was quick to help me assess what needed to be done and get everything priced out. I love my new shutters. Thanks again guys!

Jerry hooked us up with some beautiful shutters that completely transformed the look and feel of our house. I didn't appreciate the look or value of shutters before speaking with Jerry. I totally get it now. Everyone involved was friendly and professional from Jerry to the measure tech to the scheduler and installers. I highly recommend Avalon shutters and specifically Jerry. I feel like my house got a complete makeover thanks to him. read more

This was the best service with an installation involved that I have had in a long time The salesperson was beyond compare easy to work with and very personable. Product is top notch and compared to other shutters I have had in my life time better than ever. I would recommend them and will have them installed in my home the next time I buy. Thank to the whole team and the guys that build them. read more

Avalon was very responsive to my concerns/complaints and set-up an appointment to fix our shutter frame. I was not able to update my review before leaving on vacation for a month and just saw the response from Avalon on Yelp. Overall, a good company. I still have concerns over the frame coming apart so soon after it was installed. read more

My husband and I appreciated the gentleman that came and gave us very thorough information on the shutters, ideas, pricing, recommendations etc. he told us a very accurate timing of them arriving after payment and that timing was met. The gentleman that installed the shutters was quick and accurate and we absolutely LOVE our shutters. We've had them for a year now and have zero complaints or issues! read more

My wife and I couldn't be happier with the shutters recently installed in our home for a sliding patio door. Lazaro and his helper were right on time, very professional, and did outstanding quality work. I would highly recommend this company for your window shutter needs. read more

I am writing this review to thank Lari for being an awesome and honest sales lady! Even though Lari did her best situations made it hard for me to keep my purchase:( Vita Gonzalez was very consistent in trying to work on getting me my refund for the plantation shutters that I paid full upfront. There was an issue with Avalon shutters partner Home Depot but Vita took care of it promptly and involved upper management to help! Everything was solved within a week! So i would recommend this company ! read more

Quick painless and beautiful. There products added a instant wow factor to the rooms in my house. On time with all processes as promised. I recommend them to anyone looking for a upgrade to there home read more

They promise shutters in 3 weeks when you purchase but they don't tell you it will be another 2 weeks to schedule. That is ok, and understandable, however they are demeaning. The lady in the scheduling dept is extremely rude and talks over you. Have 15 shutters from Avalon but refuse to work with the lady in scheduling and get one from them again. I'm not the first customer to not appreciate the attitude in scheduling. read more

I recently finished my shutters in my home here in Barstow. Avalon Shutters staff and installers did an awesome job. They all look great!

We recently had Avalon Shutters installed in our home. We first met Gary Reichert who came to our home to take measurements of our windows. Gary was great and explained everything in detail relating to the installation. On the day of our installation, we met our installers, Lazaro and Jesse. Both gentlemen were courteous and professional. They did an absolutely perfect job installing our Avalon Shutters. They left our house neat and clean. I would recommend Avalon Shutters to anyone wishing to improve the look of their home. Dan C. read more

If I could leave no stars I would. They are absolute worst!!!! I purchased Avalon plantation shutters through Home Depot on Aug. 18th with an installation date of November 7th. I was told there would be someone coming out to do an official measuring within 5-7 days. After 10 days I called, but received no call back. I called numerous times. I finally got a hold of someone on Sept 2nd and was told the measurer would be out on Sept 13th almost a month after purchasing! I was told because of the delay, they would expedite my order. I tried calling last week several times to find out where they were but all I could do is leave a message. They never returned my call. I called Home Depot to complain and they got through and Avalon called me back hours after speaking with Home Depot. I was told the shutters were leaving their facility today and should be to the local installer some time this week and then the install would be calling to set up an appointment but that would not happen for several weeks. This company is the absolute worst!!!! I would recommend you purchase custom shutters from anyone but Avalon!!!!! And their customer service is pathetic!!!!! read more

I ordered the Avalon Shutters through Home Depot. They came and measured and installed the shutters. After 1 1/2 years, one of the shutters wouldn't shut properly. So I called Home Depot and they had Avalon Shutters come by and they looked at it and said they would come back to fix it. After a week of NO calls or anything I reached out to Home Depot and they informed me that the shutters are NOT covered due to a moisture issue. This is a window that is covered by front porch. the window opens and shutts properly so NO moisture issue. But they just don't want to fix it so they are now sending me an estimate to fix it. I WILL NOT REFER THEM NOR WILL I GIVE THEM A GOOD REVIEW AS THEY DON'T WANT TO STAND BY THEIR PRODUCT. THIS IS A SHAME AND I WILL LET HOME DEPOT KNOW AS WELL. I WILL SHARE THIS REVIEW ON FACEBOOK, INSTAGRAM, TWEETER AND ANY OUTLET THAT I CAN FIND. THEY DON'T EVEN DESERVE ANY STAR. CONSUMERS DO YOUR HOMEWORK AND DON'T WORK WITH THEM. ROYA TABATABAI, KIRKLAND WA read more

Avalon Shutters is a great company and I am very happy that I found them. I recently used them for shutters in my living and dining room and they are absolutely beautiful. Only place left is my bedroom and that will be coming up soon, and I won't use anyone else but Avalon! Happy that their product is made in USA as well! read more

I had obtained a few quotes for clear view all wood plantation shutters for my home. I chose Avalon because I had a positive customer and product experience back in 2006 when they installed all wood shutters in a past home. Also, Avalon was the only source who provided all wood shutters. Mark was outstanding with his effective and timely communication, punctuality, professionalism, and quality craftsmanship when he did the installation. Mark was a joy to work with because of his happy and warm demeanor. Also, Mark was thoughtful and mindful of my home by laying down pads on the floor to protect my new flooring and the shutters. I highly recommend Avalon because of their focus on customer satisfaction, service, quality product, and for their effective communication with me throughout the process. read more

Our shutters started to peel on the actual wood after just one year and we contacted the office to get assistance . We don't abuse our shutters as we have no children living in our household. They sent someone to verify that our shutters if it needed repairs. The person they sent was kind of condescending and rude. He made a comment about our puppy licking him. He only spent 3 minutes looking at the shutters. It has now been over 2 1/2 weeks we have not heard from the customer service department and we have reached out to the Sales person who we dealt business with. We finally after two weeks received a return email back from Customer Service and they said they would not abide by the Warranty on our shutters because they felt it was water damage. We feel that they should've helped taken care of it because we didn't do this on purpose nor did we destroy our shutters for the price we paid. We had spent over $11,000.00 to this company a year ago and we feel that they don't want to do business with us after the purchase. Unfortunately, we haven't been able to get this repaired. We will tell all our friends and family not to do business with Avalon through their office or business through the Home Depot. We wanted vinyl and the saleperson made us get wood shutters because she felt it was the better choice for us. Well unfortunately, once they get your money in their pocket then they have no use for you and the product they are suppose to stand by. Awful Customer Service. read more

I had mini blinds for a very long time. I got tired of replacing them, they keep breaking. I always wanted shutters and decided it was time. I couldn't be more satisfied. My house looks so much better. Joseph was so helpful and explaining the different types of shutters. They did a very good job in putting them on. Thanks Avalon Shutters read more

We used Avalon in La Quinta CA through Home Depot to install plantation blinds on multiple windows. The pricing is very competitive and the quality is superb. From the moment we request a visit the service was wonderful. Our options were explained and a detailed guarantee provided. The shutters arrived in three weeks and were installed by two very skilled gentlemen. They took the time to explain how best to use and clean the shutters. They look amazing and the color match is perfect. Highly recommend. read more

I would recommend this shutter company to any looking to install shutters. Jerry is the best salesman and knows his shutters. I was very pleased with the company . Jeremy the district manager was quick to respond to my phone call . Jerry went above and beyond I actually had to comment on his professional and outstanding service. The shutters were very well made and beautiful. Thank you Avalon. read more