I only g8ve them a single star because i have to, if I can give negative stars I would, horrible service, I ordered rush service and 7 hours later still not delivered would not recommend this business at all they shouldn't even be operating read more

Absolutely awful. Will never use again. From delivery day issues to the item i selected not being available. Horrible.

How is this place still in business? I ordered a bouquet of six balloons for $39.99 plus I added on six more balloons to make it a dozen for my granddaughter, to be delivered while she was home sick on her 5th birthday. The balloons were delivered and there were only seven balloons. I called Ava's and they said that they would refund me $20! I said that wasn't enough and didn't even cover the five balloons that weren't delivered! He said that balloons are expensive and if they refunded me any more than that, they'd be losing money. I'm sorry, what?! I asked to speak to a supervisor and after some time Gwynn came on the phone and again, offered me $20. Now mind you, the six balloon bouquets are $39.99 and math was not my strong subject but that means I paid nearly $20 for one balloon if I accepted the $20 refund. I asked if more balloons could just be delivered because my granddaughter was home sick on her birthday and was having fun with the balloons. Gwynn said they would have to come and take the balloons that were already delivered back and then re-deliver them the next day! So instead of just bringing five more balloons, they were going to take the balloons already delivered out of the hands of a sick five-year-old! Who would do such a thing? After much time I was finally given back half of my money. Let's be real, they still made a profit considering the cost of balloons but I will never, ever use this company again. Anybody willing to rip balloons out of a child's hands instead of doing what's right will never get my business again. Stay far away from this place. I wish I had read the reviews beforehand. Lesson learned. read more

I was very disappointed. The bouquet was not a bit like the picture. It was not full at all. Really quite pathetic. I was so embarrassed when my brother sent me a picture of them. This business is a scam. I am a senior and I felt that this is abuse They do a bait and switch!!!!! Isn't that illegal? read more

I would give a half star if I could. spent over a hundred bucks for 12 Mylar balloons to be sent to my granddaughter for her 7th birthday. placed the order on Sunday for delivery on Wednesday. i got an email from Ava's Wednesday morning saying they could not complete the order because balloons weren't available in the delivery area! they said the could do flowers - but not for delivery Wednesday. ridiculous. refund finally came thru but that's not what I wanted as the end result. do not use this company. read more

There is no way to give this place half a star or I would. They had nothing I ordered and this was a complete waste of time!!!!!!!!!!!!!!!!!!!!!!!!!!! I'm sure now I'll have to fight for my money... Someone should shut this ish down. read more

This HORRIFIC company doesn't deserve a single star. On December 27th, I ordered a medium sized Ficus potted plant to be sent to a family member as a housewarming gift to be delivered on January 4th. Less than 24 hour later, we updated our order online to request a delivery for December 30th. We received confirmation from Avas Flowers that this change was possible and the deliver date would now be on December 30th. On January 1st, I reached out to the receipent only to find nothing had been delivered. On January 2nd, I was finally able to reach an agent by phone at Avas Flowers. They applogized and informed me the delivery was reschedule and it would occur January 3rd or 4th. This was done without any notification to me. I requested to cancel the order and they put in the request. They assured me they could contact me once they had confirmation from their florist that the cancellation was successful. On January 5th, I looked online at my account and it stated the Ficas was delivered. I again contacted the family member and they said it had not been. After speaking to an Avas Flower agent again, I relucantly accepted a redelivery attempt for January 6th and was assured they would get it right. Not 1 hour later, another agent called me back saying they were truely sorry, but delivery would have to be January 7th. Again assuring me the new florist had the ficus plant and would deliver it by 1pm. It is now January 7th, a deliver was made after the designated time and it was NOT a medium sized Ficus plant. The florist substituted it with a Bromeliad. It is by no means a comparable substitute. After spending another 45 minutes on phone over 2 calls (yes, they disconnected me after being on hold with one agent after 5 minutes had lapsed), the best they would do is refund 20% of the order. SAVE YOURSELF a major headache and stress, DO NOT USE THIS COMPANY!!! read more

Was sent a low budget bouquet...after paying for extra stems and flowers. Was sent thier substitute policy. Typical bait and switch scam. Paid for 15 stems got 9 stems. Feminine charms bouquet. Bouquet that was sent didn't even resemble what was ordered. Do not waste your time and money with company!!! read more

This is long overdue. This is THE WORST flower business you can possibly order from! I was GUARANTEED same day shipping when I called and ordered. I went online to check the status of the order and it said the arrangement would be delivered IN TWO DAYS! So I called them once again and the guy offered me a discount after telling me that they supposedly emailed me regarding this! I never received an email! He then offered a discount for the "inconvenience" and offered to have them delivered in the next two days! Why would I send my aunt flowers two days after her birthday?! Now its 6pm and it is too late to send her any flowers from a place that actually will deliver when they say they will. Perfect :) read more

YOU WON'T GET THE FLOWERS YOU ORDERED! So disappointed. I ordered flowers for my friend's birthday. Combination of roses medium size bouquet. They called me and said they don't have exact same flowers it will be something else...wow ok. I said it has to be something equal in value and the size. And I requested them not to put any lilies its very allergic flowers with specific smell that not many people like and it's dangerous to cats, My friend has 2 cats. So they delivered COMPLETELY different bouquet, different color combinations, completely different style, cheap flowers, not even one rose, not even spay roses, smaller bouquet than I ordered AND THEY PUT LILIES!!!!!!! Horrible Place! I spent $91 (It was already with discount) for the cheapest flowers ever. read more

Had to file a BBS though they did give me a partial refund. Actual flowers received were NOT even close to what was pictured. Half the size, almost Lal selection replaced with something else. read more

Absolutely horrible... from delivery, to communication and the flowers were not at all as advertised.

Totally dissatisfied. They advertise low prices. by the time you check out, the price doubles with fees. They failed to deliver stating the local florist was out of the area so they had to choose another one. The thing is, I chose them because I thought they were local for my delivery. read more

I think I'm out over $100. I wish I'd looked at Yelp before ordering. Flowers were supposed to be delivered yesterday (were not). Their site won't allow me to cancel my order and you cannot reach a live person. I can confirm the other comments about this company are accurate. Now have to figure out how to get my money back. AVOID AT ALL COSTS. read more

Flowers looked nothing like the picture plus they added a $25 fee at check out for i don't know what. Delivery was already added

I don't even feel like giving one star! I ordered a very large bouquet but what was delivered was pathetic! 5 roses, 2 carnations and some statice. Rubbish. After several calls...there were cockerels crowing in the background...I was offered 50% off my order. I paid $91.00 and received $26.50 refund. Work that one out. So won't use them again and definitely won't recommend them. read more

If there was a ZERO for this company I would offer that! JUST SAY NO, they SUCK! I had 2 deliveries that were suppose to go to my girlfriend on her birthday and both never got there! How is this company still in business??? read more

I don't understand why there is only one star. I rate Ava's 10 out of 10. I live in California and regularly send flowers to Denver, Phoenix and Texas. The flowers never look like the pictures but we ordered our sister some birthday flowers delivered on April 19th and they were amazing. They were beautiful and more than we expected. It was so nice to see the excitement that the flowers brought to her face. Thank you Ava florist team for your outstanding service and attention to detail. I will definitely use them again and recommend them for special occasions read more

I ordered flowers and chocolates to be delivered to my daughter in-law for her birthday. I ordered on Friday to be delivered on Sunday. The order totaled $117 dollars. I was called on Saturday and informed that they couldn't deliver because the designers could only do special order flowers! They said they would deliver on Monday without out chocolates. I told them to cancel and the agent said that he would guarantee the delivery Saturday. They were not delivered until Monday and they were NOT the flowers I ordered. Very disappointed! I will never use them again. I tried contacting them and that is useless! read more

Avas Flowers called me on Friday to say the address for delivery required a gate code even though they sent me a confirmation of delivery the day before. These people are truly a scam. So they don't have to give you your money back they will deliver some sort of flower. The flowers delivered on SATURDAY even though the arrangement was due on THURSDAY consisted of two roses and a couple carnations jammed in a vase. It looked like it was cut out of the neighbors yard. No balloon, no bow, no presentation - zero. That is what a $125 gets you. I am so angry that google allows this website to stay up and running. Do not use them!! read more

Very disappointed!! Ordered plant basket to be delivered yesterday and it did not show up until today. I ordered the item first thing in the morning with the anticipation that it would be delivered that day. No one bothered to notify that there was an issue with delivery, so I was not able to make other arrangements. When the basket arrived today, it only has two small plants. I understand the description on the website states "Item pictured is a depiction of an arrangement that we will make as similar as possible with the same look and feel." So I understand that it may look different but will be similar. The basket arrived with only two small plants and a huge empty space with wadded up plastic as stuffing. read more

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Horrible misrepresentation and customer care. They don't have access to local florists they claim. Charged me and called me 5 times to ask questions and then cancelled my order. If I could give less than 1 star I would. read more

I order flowers for a very special occasion last year and they delivered the flowers days late; however, I decided to try again this year for a very important occasion; unfortunately the same thing happen, they did not deliver on time, not only did they not deliver on time, they did not deliver. I made sure to order days in advance. When I called to check the status I keep gettting an automatic message stating they will check the status. I receive emails stating they are checking the status, but that's it Days later I still have not been able to talk with a person. I will never use this company again, and suggest you don't either. read more

Received the flowers a whole day late and the arrangement wasn't what I paid for. Also was missing the balloons that where paid for. The paid for a 12 red roses and I only received 5. read more

Do NOT order from this company. Can't believe I didn't check Yelp first. I sent a $100+ arrangement that looked nothing like the photo. Some of the flowers had broken stems. It looked like a 3rd grader put the arrangement together. I am so embarrassed these were delivered to someone very special to me. read more

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Horrible service, untimely deliveries, lack of attention to detail and missing notes, sending incorrect flower arrangement.

Today is 10/20/2022 I called this place at 1200 noon today my flowers have not yet arrived it's 607 pm six hour later my sister has not received them this place totally sucks i would not ever order flowers from this place there telling me tomorrow how rude is that I would call a nother place they don't Evan deserve a one star read more

My first one star review after writing 69 five star reviews for other businesses. Avas Flowers SUCKS. I ordered flowers on December 21st for my 85 year old Step Mom who is all alone. I was assured they would be delivered on December 23rd. They were not. I called on December 24th and after speaking to a few representatives that were trying to get a hold of the "designer," I was assured they would be delivered on December 24th. No Delivery! I was sick that my Step-Mom would have nothing from me. I'm so grateful that I have a friend that lives in Palm Desert and went to Bristol Farms for me. She bought flowers at Bristol Farms and dropped them off at my Step-Mom's door step. Stay away from Ava's flowers. They are a joke. The flowers I ordered were finally delivered. Ava's can pick them up, and I am disputing on my credit card. read more

NO STARS! I ordered the 20 Tulips for my daughter bday. Florist delivers roses and carnations.. Was on the phone with customer service most of the day to hear them tell me flowers coming the next by noon. I contacted my daughter at 2:00 pm NO FLOWERS. Had the audacity to refund 26.00 to me like that's gonna cool me down. I paid 112.00. So many things could of gone wrong with this inconvenience. Then she tried to offer me a discount coupon for my next order. IMTOLD HER I WILL NEVER EVER ORDER FROM THIS COMPANY EVER EVER AGAIN KEEP YOUR DISCOUNT COUPON.. read more

I placed my order with a flower shop that was reccommended to me, it was NOT Avas Flowers. I am tracing why this transfer happened. I selected a local florist. The delivery from Avas was an hour late, after the church service. The product was small when I had ordered a large and it had only the green plant no flowers when the product shown me online was flowers. It was pathetic! I am saying when you order flowers make sure the order isn't going to be given to AvasFlowers. So hurt that my family was not represented at the funeral of my aunt, by flowers. Remember AvasFlowers was a very big disapointment AND I can't get them by phone! read more

avoid at all cost! horrible customer service. missed birthday. no communication at all. i called 3 times and it still never arrived and no one reached out. they suck! bad people!!! read more

Received 10 fully bloomed roses with petals falling off. A stem with no flowers and no flower nutrients. Order was for 12 tulips.

DO NOT DO BUSINESS WITH AVA"S FLOWERS! We ordered flowers for my mother's funeral a week prior to the service. We received a call 36 hours prior to the service telling us they could not fulfill the order. It cost us $46 in expedited delivery fees to have the flowers delivered from a different florist. Don't set yourself up for similar disappointment by ordering from this organization. read more

Ordering from this flower shop was a mistake! Two photos of what I wanted and what was recieved! Completely disappointed! Called and they redelivered with the same crappy arrangement! Ordered 6 plants and they sent 4 twice! Then only discounted me 10 dollars! Don't waste your time here! read more

Avas Flowers - Don't waste your time or money with this shop!! - Florists Near Me

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Horrible. Added $30 at the last second for transaction fees, and then called to ask if I approve them delivering a day later than agreed, for what was now a $100 floral delivery, and from what their web page says was a local florist, which they are nothing of the sort. grrrr read more

Absolutely horrible. I wish I had read the reviews first. I tried to get the issue resolved in the chat - no luck just automated responses. I called and was never connected to a live person. DO NOT USE THIS COMPANY read more

THIS COMPANY IS A SCAM!! AVOID AT ALL COSTS!!!! wish i could have read the reviews! phone not working, no matter how many tickets you raise, its all a scam. took my money and never delivered the flowers!! read more

If I could give them a negative I would. Total SCAM business. Ordered balloons and flowers never delivered the balloons, flowers were underwhelming. When I called to check on balloons they said the balloons were never ordered even though they charged me for them. Then tacked on a $28.00 service fee (for fresh flowers) what as opposed to dead flowers? Website said delivery free they charged me $9.00 for delivery and $4.50 for a ribbon that was supposed to be around the vase but wasn't. They do not have a physical store event though they say "local" to Milwaukee. Please don't use them. The reviews on their website have to be fake. read more

This is the worst florist experience I've ever had. I placed an order, selected Sat 4/1 as the delivery date, as it was a very special birthday for the recipient. I never got the usual delivery notification, so tried to reach Ana's. If you call, there is no path to customer service. Eventually, I called the order line, then asked to be transferred to someone who could help. A lady told me they just didn't fill the order because things were busy or something. I agreed to them delivering the flowers on Tuesday, 4/4 (THREE DAYS LATE) and they said they'd credit me $10. This after I paid for rush delivery three days earlier. My order has still not been delivered, and it's now 4/6. Do NOT use this horrible company unless you hate your money and don't want to send flowers to anyone. read more

EDIT: August 14, 2023. After filing a dispute with my credit card company, Ava's Flowers did refund my money in full. I would give zero stars, if I could. I ordered flowers for my mother's funeral on July 19, 2023 totaling $669.55. The funeral service was scheduled for August 5, 2023 at 11:00. The flowers were not there in time for funeral, nor the following reception. Ava's Flowers' driver shows the flowers delivered "around 11:00", We had to have my mother's funeral with NO flowers. I have been denied a refund. read more