My nails look like a hot mess. I did the SNS dip and my nails look like crap. They are lumpy and I can see all the imperfections that should have been buffered out. Also, SNS is posted as $40 on their website but keep in mind they will charge you an extra $5 to take off your previous dip. I didn't know that, nor was I told, until check out. I will NOT be going back to this location again. read more

The actual nail technicians were great. Very friendly and kind. I went in and bought a manicure with 2 of my friends and we all got the infinite nail polish that was advertised to last 12 days. 2 days later, all but 2 of my nails were chipped or peeled off. My friends nails chipped too. We went back to the store another 2 days later to get them to repaint our nails. We were scolded twice; the man (I assume the owner) lectured about how they can only do it for free this time but this can't happen again and we can't pick different nail colors because he has people come in and apparently lie to get a new nail color for whatever occasion they have next. That's a very petty thing to lie about and I have more things to worry about in my life than to lie to get my nails repainted. We tipped the nail technician $7 for a would-be $20 service. She deserved a good tip. But we won't ever be coming back here because I don't like being scolded as a customer and as an adult. The guy could've gained 3 lifetime customers since we work down the street but instead, he lost us and we won't ever go back. I'll be sure to tell my other friends at work to not visit here as well. read more

I've had my eyebrows waxed a couple of times and I've also gotten a pedicure from Avenue and have had great service with all my visits. The staff are friendly and competent. I really love how they decorated. It is very peaceful and pretty and chic. The pedicure chairs are very comfortable, too. I would recommend them! read more

I'm only giving this place 2 stars. My mom left very happy with her mani and pedi but I got the bad end of the stick. I had a massage chair that didn't work and they didn't offer to move me to one that did work, and the massage that I did get on my legs was very minimal. Next the manicure care for my nails was great. But the paint job SUCKED. I asked for some spots to be fixed and he fixed them but then the paint started cracking. :( during checkout I mentioned that I'm very unsatisfied with them and that I'm going to have to redo them. The man said he could get someone else to redo them but still charged the full amount. I was on a time crunch and couldn't get them redone. I think they should've said that it was on the house for the mess up read more

I just had the most wonderful manicure & pedicure here!! Beautiful interior design with great service. A little more expensive than your standard nail salon, but it is worth it for the experience and how sanitary everything is. Love that they use liners for the foot bath! Looking forward to going back soon! read more

My nails look fabulous! I originally received a Groupon for this spa and I will definitely be a returning customer. Kim did a fantastic job on my brown sugar mani/pedi. They have a very tranquil atmosphere and top-of-the-line massage chairs. read more

Really nice place! It was a little more pricey than most places but over all the service was fantastic and they're very clean!

I dont like this place they do bad services and do bad job on my pedicure ;((( i tell all my friends not to come this shop

Love this new place! The girls are amazing there and do such an amazing job. They were meticulous with their work and made sure my nails looked amazing. Tried SNS for the first time and fell in love! Will definitely come back here often. read more

This review is long overdue. 5 Stars for Avenue Nails and Lina!! Clean salon with a friendly staff and a great environment. I've been going here for a few months now and I'm so glad to have found my go to Nail Salon. I love the coffin style and I'm pretty picky when it comes to my nails . . But Lina is a perfectionist and does a great job every time! read more

if i could give 0 stars i would. terrible place. one time i went there and i wanted the same pink on my fingers and toes. it turned out to be two different colors and looked horrible. then i went today to try again. they told me 25 minutes. nope. 35 minutes go by. nope. 45 minutes go by. nope. i ask again. they say ten more minutes. nope. finally left. terrible service. terrible peopl. read more

I was very impressed with Avenue Nails and Spa. The entire staff was very friendly and always smiling and truly accommodated my every need during my pedicure. Rose gave me a long leg massage and really helped me feel relaxed. They use disposable liners in their foot tubs and use professionally sterilized tools. Being a clean freak, this was an important element! The spa is beautifully decorated with waterfalls, bamboo wood work, an aquarium, lanterns hanging from the ceiling, and leather seats in the waiting area. The soft Asian music in the background was serene. Loved that there were no loud TV's anywhere! The entire atmosphere is a delightful balance of elegance and relaxation . The prices are in line with other spas and they offer several levels of options to choose from. They also offer massages. I will definitely be back! read more

great atmosphere. The salon was clean, elegant, and peaceful. I had a mani/ pedi and both turned out great. The salon was great for the bachelorette party as they allowed us to bring snacks and mimosas. read more

I have been going to to Avenue Nails off and on for several years. I love the decor, and the waterfall. I can't say that it is totally relaxing, as it is somewhat awkward to sit directly across from another patron--not relaxing to try to avoid staring straight across. I have had mixed experiences over the years, so it is not my regular place. It is convenient for me on my way home, and easier to get into than my usual nail salon. I have been having SNS done at my regular salon for some time. It has NEVER chipped before 3 weeks. The first time I tried SNS at Avenue, the technician was very rough and sort of rude, but I have to say, my nails lasted a long time. I decided to try again, even though she had been so rough. She wasn't there that evening, so I had a very sweet and gentle technician do my nails on a Thursday evening. By the following Monday morning, I had a large chip. It went downhill from there. Unfortunately, I do not have a lot of time to spend getting my nails done. I am a busy professional with three kids, so my time is a premium. I jut dealt with it, and then went to my usual salon to have it redone once I had the time (more $$$). Fast forward a couple of months, and I decided to try again since it is so easy on my way home. I told the gentleman, who is typically there running the show, about my previous experiences. I didn't ask for any concessions, just that my nails be done well. He did my nails this time. He had a difficult time removing the SNS from my nails, as he didn't do it the way it is usually done. It was very uncomfortable. I asked for a particular color, which they do not have. So I asked for him to add a layer of clear sparkle. He couldn't do it--didn't know how--said it couldn't be done. Funny it can be done right up the street with no problem. Ok, so I pick a color I don't typically wear. HE does my nails. When I'm leaving. I notice that there are ridges and streaks in my nails, which I have NEVER seen before with the SNS system. They are closing, my nails are sore, so I just leave and think I'll deal with it tomorrow. I finally decide, again, to just deal with the ridges in my nails. Within a week, I end up with small chips around the edge of the nail (with colored polish). In less than two weeks, I wake up with a large chip on my thumb. The rest of the SNS just started peeling right off. Finally having enough, I stop in to explain the situation, showed pictures, and ask that they clean up my nails, remove the residual glue, and just do a regular mani so my nails can have some relief from the torture they had been through. The gentleman who did my nails agreed. He started working on them, and then asked me if I wanted color. I said yes, well actually I would prefer something light like an American or another light color. He said I would have to pay for color. I explained that after my experiences I didn't think I should have to pay for color (how petty). He insisted, and started getting agitated, saying he wouldn't do it unless I paid for the color. Surprisingly, I remained calm. Having in the back of my mind that I had dropped about $100 bucks in there on my last visit, I told him, in a calm voice, that if he didn't fix my nails, I would tell all of my friends in my and surrounding neighborhoods about my experience, and recommend they not frequent the salon. He FLIPPED out, started ranting and yelling at me about not threatening him and ordered me to leave the store. I told him I wasn't threatening him. He continued and then opened the door for me to exit. So I hopped in my car and made my way up the street to my usual place to pay additional money to fix his botched job. And now here I am, honoring my word to tell everyone I can not to frequent this nail salon, especially if you use SNS. read more

I love this place! They are super clean, which is important to me when getting my nails done. I also really like that they don't have tv's all over the walls like some nail salons. It truly is a relaxing environment. I have had manis, pedis and even a massage here and it has all been great. read more

this place is very relaxing and they are very accommodating. They have a variance in the quality of the work there - either really good or medium. It's important to get someone experienced who has been there a while. I'm hoping the variance is due to start up problems and not systemic. read more

I called ahead and booked an appointment for my friend and I to get pedicures. I drove 25 minutes to go to this place. We showed up 10 minutes early and signed in. The gentleman manning the desk told us to have a seat and pick a color. So we did. We had waited almost 45 minutes, so I looked in to the pedicure area - there were many seats available. No one had checked on us, no one had offered any explanation as to why we were 45 minutes past our time. There were two women employees that had been waiting around the desk, so I was surprised. To top it off, another client came in and they took her before my friend and I. Obviously, we were not happy, so we put our polishes back, crossed our names off the list and left. About 25 minutes later, a lady from the salon called and wanted to know why we walked out in our appointments. So I explained. She didn't apologize or offer to make things right. Safe to say, I don't recommend this place at all and I will never return. read more

This is the best salon I have been to since moving to Austin 2 years ago. It is very relaxing and professional. I would highly recommend this salon. I tried SNS nails most recently and love them. I definitely will be back! So glad I found this gem of a salon! read more

Returned the next month with a coupon from their site that was good for an express mani pedi for $25.99. Even though the date said it was still valid, the man at the desk said they didn't offer the express mani pedi anymore but I could have the brown sugar mani pedi for three dollars more. I agreed. The brown sugar scrub left my ankles feeling abraded and they itched for three days afterward. They felt like they had been sandpapered. The manicure didn't even last three days before it began to chip. Jason did both the manicure and pedicure. When I told the manager that I did not enjoy the brown sugar scrub, he said "Well next time have them just do it like the old express mani pedi without the scrub." I'm debating now if there will be a next time. read more

Very clean, peaceful atmosphere. I loved going to Tia, but unfortunately she left. I was so happy to find her at PJ nails on Bee Caves!

I love this please. I was a regular client until I moved from Austin. Great service, always available and quality work. I love their SNS technique. It made my nails grow super fast read more

Absolutely love this place! Very professional, clean and they go out of their way to make you feel at home. Lina is the best!!!!

Have been here several times before and have had bad experiences. It's somewhat close to my house, so really only reluctantly came for convenience today. A basic manicure is all I wanted. I picked out a very basic color as well. Everything was fine until the polish process. First I noticed there was still lots of dry skin that should have been removed, then the first coat came, then the second. I went to the drier and oh no, it was terrible. Uneven like crazy and polish all of my fingers. Think if your 7 year old did it. I didn't say anything, because I was ready to get out of there and never come back. After spending no less than 15 mins under the drier, i figured I was safe. Got in the car and got home in another 15-20 mins. So, 30 mins later and I look down and every single one of my nails had been destroyed. Half of them were bubbling up. Not anything I did. Sorry avenues but I will drive an extra 20 mins to my tried and true. read more

I have been going to Avenue for almost a year. I am officially looking for a new place to go now. They have gone down in their service big time. The last couple times I went, I have made an appointment and had to wait 30 minutes. The last time I went (this weekend) I didn't make an appointment, just walked in and only waited a few minutes. Tony was the one that did my gel manicure. He is the absolute worst nail technician I have ever had. He also did a pedicure for me a couple weeks ago and it was horrible, the color was all clumped up and I got a gel pedicure and so now I have to go somewhere else and get it taken off and re-done for a pretty penny. My gel manicure was horrible as well, he got polish on most all of the cuticle areas. The manager fired or ran off all the good technicians. Laila is my girl and since she is in Bee Caves now I will only be able to go to her on the weekends since that is far from where I live. Jen and Tia are good and still there, so if you can get them. Otherwise, don't bother going. read more