Unfortunate... I really wanted to check this place out... A friend from Arizona sent me a referral…read morewhich gave me $100 off my first lesson. Golftech emailed me when I sent in a request via the website, an instructor gave me some pricing and asked asked when I am available to schedule a lesson. Once I mentioned the $100 off they completely ghosted me. So I went to Discount golf bought a brand new set of Callaway Rouge ST max, with a driver and $400 cobra putter as well as a golf bag. And now taking lessons twice a month for the last 4 months at Griffin golf. Golftec lost a decent customer because they were greedy...

I decided to switch from the Bellevue location to the SouthCenter location. I felt like I needed a…read morechange of pace. I met with the owner, Brian, and felt like he just knew what needed to be worked on. We just clicked. I have had two lessons with him so far and I feel like I understand what I need to do and work on. He is easy to understand and explains what I need to do to get to the next level. I just need to practice more and transfer to the golf course. If you are looking for a coach to bring your game to the next level, don't look any further. 2-4 lessons should do it!

Solid shop. Great staff…read more There was a miscommunication on club I wanted serviced. Instead of blaming the customer (like you get at most shops) they owned the mishap and made things right. Refreshing

I have an old set of clubs. After a few golf lessons and some time on actual courses, I wanted to…read moresee if a new driver would help me. I've been to this store before to get balls, gloves, and other small items. (They have a decent amount of women's clothing, and there's usually a sale or clearance rack!!) The staff has always been helpful, so I thought it would be a good place for my first ever fitting. Setting up an appointment online was easy; I booked for the very next day with John Duma. I was feeling nervous about the fitting because I didn't know what to expect, but John was super supportive and kind; I felt at ease right away. I appreciated how knowledgeable he was about the club specs and current technology, and he was spot-on with his recommendations. I brought my old driver as a reference point and ended up hitting 20+ yards further in the simulator with his recs. I also was hitting more consistently because he was giving me tips on my swing, which helped tremendously. I didn't feel pressured to buy, but I did feel encouraged to try everything, which made the whole experience very low-stress and informative. They charge a small fee for fittings, but it can be applied to a purchase within the near future -- so the fitting ends up being free if you find something you like. 10/10 would recommend a fitting with John Duma. I'll certainly be back for an irons fitting next year.

Never have I been more offended for an item return than I was today.. OK, I ordered a NORTH FACE…read moreJacket online and when it arrived I didn't like the way it fit. So it's return time in my view since it was only a few weeks since I purchased. No receipt in bag mailed in but it had all the bar codes on packaging as reference. Plus all the tags on the jacket. So I arrive at South Center DICKS SPORTING GOODS and it's my turn at counter. I say " I'm returning jacket" and this punk ask's why. Like who FLIPPING CARES but I share I didn't like the fit. Then he ask's did you wear it , and answer was " NO " ! At this point he starts sniffing the jacket like it's a line of Peruvian Flake , I kid you not. I'm thinking is this two toned hair punk really questioning me on a return and then sniffs it. Since when does a return with documents turn into the Spanish Inquisition. My god someone needs to train the help in customer service and how not to be an a-hole! I mean my Louis Vuitton sunglasses I came in wearing cost more than his two week paycheck. BEWARE OF THE TWO TONED REGISTER DUDE WHO WILL SNIFF YOUR RETURN!

This company is gone so downhill it's really just a clothing company for sports. They don't really…read moresell anything. They don't have fishing license. They don't have any kind of sporting gear. It's just clothing. NEXT

I've been here a few times. Every time the customer service is horrible/ the guys working the store…read moreare grumpy and not helpful at all. Luckily for us we know what we are looking for. I can't even imagine what it would be like if you needed help. These guys aren't friendly. This place has amazing stuff. Great prices too. I will say if you don't like dealing with salesmen this is the place for you. Just do your own research on stuff and grab what you need. The place is clean and everything is organized well. Would have given them the 5 starts if they would have at least greeted us with a smile at least. Customer service needs a lot of help.

Made several purchases here from Daniel and each time he has been fantastic to work with…read more When an order we made was incorrect, Daniel worked with us to get the correct piece of equipment. Shopping for gym equipment is an expensive undertaking and so glad Daniels knowledge of fitness and machines has made the transactions smooth. And a huge plus for their used cardio equipment. Don't be nervous buying used, Precor takes great care in maintenance or their equipment before selling.

I'm not a big fan of single-brand "concept" stores. They tend to be characterless and uninviting…read more This was no exception. I walked in. The salesperson was finishing up with another customer. I was then promptly ignored as other customers walked in the door and he started talking to them (despite the fact that I was standing right in front of the salesperson). I was actually interested in getting a new floor pump. I was waiting for the sales guy to stop even for just as second to say, "are you doing okay?", but nope. I guess I didn't rate for whatever reason. Perceived fitness level, income....? I checked out the floor pumps. They didn't seem to be particularly well made, although the Dual Charger gets good reviews online. No reaction from the sales person as he dealt with other people and ignored me. I heard guys in the back, service area, talking, talking, talking. Did the one sales guy holler to the back and get someone to come out since he apparently can only deal with one customer at a time? Nope. I started to make my way out but stopped to look at the shoes that had clearance signage, but couldn't actually get at them because they were blocked by multiples bikes still in boxes shoved up against the shoe display. One more chance for anyone in the store to try to sell me something. I didn't even get a "thanks for stopping in". This is a real shame. A Trek was the first "real" bike I bought with my own money as a teenager. I have fond memories of Trek. I'm just getting back into cycling again. I actually have money to spend at this stage of my life. The single most important thing you can do in retail is acknowledge and greet the customer. And as the saying goes, you only have one chance to make a first impression. I bought a pump elsewhere, as well as some jerseys and shorts. (Full disclosure: if I seem a little harsh, I worked in bicycle and outdoor retail for 10 years, as a tech, service manager and store manager. I used to be quite passionate about cycling, hence I have opinions.)

I called today because I was gifted an older Trek road bike that I got serviced somewhere else. I…read morehad called previously because I was unsure on where the serial number was located. As I shared the serial number over the phone, the staff person was not able to locate it in the computer. The rationale was that if the bike fell between a timeframe of specific years there was no record. The associate appeared helpful and listed the colors of the bikes by year and suggested I go on eBay or another site I don't recall to look up the bike. Now, there's nothing wrong with the over the phone service and the staff seemed like they did their job. Having worked in customer service and sales, I've had associates take down my name and number, do some research, and locate the a skew and model. I've also had associates ask me if there was anything they could do to help further make the customer experience stand out? This could be, come in the shop. I can talk to you about the warranty to see if anything is covered, or feel free and send me pics via email to send to corporate. The funny thing is, recycled cycles pulled up the picture of the bike, eyeballed the year and gave me price of the worth in 5 minutes. Even though they didn't work for Trek they knew their bikes. As a potential Trek customer, I hope that staff are trained to know about the history of the products they are selling and not just the latest models. I hope this can be a learning opportunity at Trek to please try a little harder as this experience needs a tune up.

We went right before they were closing. All the young ladies were very helpful, attentive,…read moreespecially Liana giving suggestions. We found the shoes we wanted, hubby got work boots, and walking shoes, I found a pair of walking shoes for our convention we will be attending. Lots of walking. Place was clean, I used the restroom and it was clean also. The prices was also affordable for comfy shoes. I don't get why they have a 1.5 star rating. I told people none of the poor ratings were from Elite Yelpers so I won't go by that. There's always complainers in the bunch. But we had great service from this crew.

ATTN: SKETCHERS HQ/DISTRICT MANAGER!!…read more I will also send a formal letter to corporate. I've had friendlier interactions with parking meters. I didn't walk into Sketchers expecting some white glove service, but my experience is definitely worth sharing. I approached the sales associate needing a size check. I smiled and said "Hi". No eye contact or any acknowledgment was shown. Perhaps, she didn't hear me, I thought. So I kindly asked, "can you help me find size 8 in this?" Still no eye contact. No words. She grabs the shoe out of my hand, and stomps her way over pissy & annoyed - I followed. She searched through the boxes, grabs a box and hands it over rushing to walk away. Still not a single word, but I thanked her anyway (because some of us were raised right). Surprise! Wrong shoes. At that point, I became the employee--checking boxes, searching aisles. Guess what? I found the right size and the correct pair faster than she found the will to speak. By the time I got to the register, I was done. I didn't say a word. Neither did she. I'm attaching the receipt with timestamp and associate number because I genuinely want someone at Skechers HQ to take this seriously. Now look, I don't expect every retail employee to throw me a party, but is a "hello" too much to ask? A "can I help you?" A nod? Human decency? Worst of all? I watched the same associate treat the customer before me like an actual human being. Different race. Different vibe. And I really don't want to play the race card, but it was a stark difference I couldn't help but notice. Skechers, if this person is a manager, I urge you to reconsider her qualifications. If she's not, please train her like it's Day 1 at Customer Service 101. We all have bad days. But when bad days become the standard, it's time to clean house.

Beautiful golf course with excellent pub…read more Happy Hour 5 to 7 daily Gerardo is a wonderful server.

We golfed here last weekend! And ate at Babaroo's. The food was great! Our server was so nice!…read more The course is well maintained, the play moved along well, the golf carts were clean. We will be back!

Dishonest and misleading return policy. They do not stand by their products and refuse anything…read moreother than store credit despite their policy. Save time and your sanity- order directly from the company, they'll take returns and stand by their product.

Great service, all workers were very attentive and kind. They were all extremely helpful,…read moreespecially Moby. The workers made my experience great!