I am SO glad I dragged my butt into Sturtevants in Bellevue today instead of just clicking "buy…read morenow" on some sketchy website! Sophie basically performed a full-binding exorcism on my indecision. I walked in mumbling something like "uhh I ride kinda switch and sometimes hit side hits but also like buttering around," and within five minutes she had narrowed my choices from "all of them" to "these exact three that I won't hate by February." Her product knowledge is scarily good like if bindings had a trivia night, Sophie would win a free lifetime supply and then give half away because she's just that nice. I walked out with premium bindings for less than the "discount" price I was about to pay online (before shipping, tax, and the inevitable regret). 10/10, five stars, two thumbs up, would let Sophie pick my bindings again in a heartbeat. Sturtevants Bellevue, you absolute legends

Great place to get gear worked on…read more Knowledgeable and qualified. Great job getting it done on time. I am looking forward to using it.

I rarely go to outdoor goods stores as I would rather buy online for better pricing and selection…read more I do like how the REI in Bellevue is massive, but most of the items are not priced to sell and I could probably find a better price elsewhere. However, I do like the convenience of shopping in store when I need something right away. I will say the parking lot of the Bellevue store always makes me jittery when going there because the spaces are tight or awkwardly designed. Not to mention the amount of cars circling the parking lot makes me concerned about fender benders, which leads me to avoid it if I can.

Very helpful staff, as a person who just came for waterproof shoes and doesn't do much else…read moreoutdoorsy stuff. They're very patient and willing to help/walk through discuss needs. Came with someone who wanted climbing shoes and was somewhat disappointed they didn't have a mini test climbing wall like they have the test mountain thing. The parking is a bit of a struggle, I've always gotten a spot eventually but it might be easier to park in the garage and walk over instead.

Gordon, Michael, Nana, Patrick are all very stellar at what they do!…read more They are very professional, prompt and courteous. I have a small business and whenever I need items custom printed they are right there to assist and with FAST turnaround times. Very meticulous to detail to ensure that I am happy with the quality, placement, sizing of my logo and/or design. I would highly recommend (and have) to my friends and family and anyone who needs printing, soccer/referee gear, embroidery on hats, bags, t-shirts done here! They are not only a great company, but become family! I cannot express my gratitude for the people in this company. They make doing business fun! Thank you for continually supporting our local community with great craftsmanship & always with a smile.

This company is SCAM artist I put the order last night and I asked you to modify it in the morning…read moreand you tell me it is too late so I can put a new order for another $200 what customer service you guys have unbelievable

This is for the online experience…read more TERRIBLE RETURN POLICY. Will never shop here again. I purchased swim bottoms, swim top, and a rash guard from Carve here and spent a lot of money as the brand is expensive. They charge a lot for shipping and it wasn't even shipped that quickly. Once the items arrived, I realized I needed bigger swim bottoms (even though I followed their size chart and Carve usually has consistent sizing). When I went to exchange the swim bottoms for a bigger size I was SHOCKED to see that I would have to pay to ship the bottoms back and then pay 9.00 (yes you read that right, to get an item that weighs 6 ounches) for shipping to get the new pair. They don't do exchanges, you have to pay to send the item back and then re-order the new size. To top it all off, you don't even get your money back. You get a "credit". So you can pay ridiculous shipping amounts in the future. They received their item several days ago yet I have not received an email saying so, and who knows when I will get my "credit". I will never shop this company again. Most places that sell high end clothes do free returns or exchanges and you get your money back in the form you paid. How this place is in business when there are so many other options is beyond me.

Their clothes are cute but there is NO PARKING here whatsoever. I even called and asked where to…read morepark and was told to park in the lot only to have the restaurant next door come yell at me and kick me out of the lot. I couldn't return a dress I ordered online that didn't fit. So now I'm out 90 min and $180 for a piece of clothing I can't wear. Will be telling this company not to email me or send me their crap catalogs ever again. If you can charge $180 for a knit dress you can find a place that your customers can get to. Also they aren't open on Sundays. Hope they go out of business along with the Bis restaurant next door.

Lacy is awesome. She let's you take your time and she's willing to help. Others want to rush you…read moreor not help at all. Ive literally had an employee walk by me in tacoma after asking for help. Great customer service here and I'll definitely be back.

I came here for a store pickup. They had all the store pickup items neatly organized on a rack at…read morethe front desk. I didn't need to wait in line and went straight to the front, where an associate helped me efficiently. The store was very spacious and full of great items. I will definitely come back to check out their wide variety of products and great deals. Parking was easy, as there is a mall parking lot.

It's been ages since I've stepped into Famous Footwear. I needed some new shoes for my wide-foot…read moreson. Getting help can be a challenge. When I did ask for help, the selection wasn't so great but I was able to find something in the youth area. There was only one person at the store that I know of. The layout of the store was logical - women's, kids, men's with clearance aisles clearly marked. They have lots of different brands of shoes - Nike, adidas, Skechers, new balance, etc. We were able to find a pair for about $50. Sure beats buying/returning shoes from Amazon because you can't try them on.

If I could give it zero stars I would. I am left utterly petrified with my experience at this…read morelocation. The ladies at the cash register were insanely unhelpful and rude. One was a pushing 60 white woman wearing wired rectangular glasses with mid length brown hair with hints of gray. She had so much attitude including to the people in front of me, especially those who couldn't speak English. I overheard her talking rudely about the customers before me to her coworker, and they both laughed. Not only did she hurt me with words, but physically. She was very aggressive and has no manners as she bumped right into me without saying excuse me, or sorry. The service is poor, the staff was unfriendly, the selection of shoes were limited, and I will be making the commute to a further location specifically to not run into these people again. 0/10 experience.

Excellent, zero-pressure experience! We stopped in after eating at Looking for Chai, needing a lot…read moreof guidance as older players wanting to get back into badminton. The young PT student who assisted us was fantastic. He was incredibly patient and knowledgeable, breaking down complex equipment details so they made sense to us. We never felt rushed or pressured to buy, which ultimately made us comfortable purchasing two rackets. If you need expert guidance without the hard sell, this is the place to go.

My brother and I went to the store on a whim since we were in Seattle for our dad's medical…read morecondition. We're from Juneau, AK so stores like Pro Racket Sports don't exist where we live. We had to go as we needed new rackets and shuttlecocks for the REC center badminton club we play at. I am very pleased with the selection, the staff knowledge, especially the lady who I think is the owner/manager, as well as their speedy service. We were only here for 3 days and 2 nights so we needed rackets and stringing service asap so it was a rush trying to get our ducks in a row. While the price was steep it is an investment. You don't buy new shoes, bags, or rackets every year if you take good care of your items. Save money, budget wisely, and you will get what you need. Thank you to the people at Pro Racket Sports despite the rush job! My brother and I appreciate it very much and we look forward to making more purchases and/or visiting your store again.

- This is for the customer service only -…read more I came here to pick up an item on saturday afternoon, but tons of people were in line to return stuff on Amazon. There was actually only one employee working there, so it took forever. I'd recommend going to UPS to return your stuff instead. There is a self-pickup section, but my item is huge so I couldn't do that. Try to use that to save some time would be a good idea too.

Was looking for some long shelve pull over shirts. Found 2 that were similar to what I was looking…read morefor. It is nearing the end of the season for winter clothes, so there wasn't many choices, so I had to settle. I also found a pair of sneakers for my g-daughter. All of the items were reasonably priced, plus I have their credit card, and a 30% off coupon! So I saved a lot by shopping at Kohl's today!