Lance and Elijah were great to work with and they went above and beyond on our older house that…read moreneeded a lot of work. Highly recommend.

Awful. Had an…read moreemergency at my business. The operator asked very openly and kindly if I would like someone today. I said yes. She even added "Would you like someone out as soon as possible?". I said yes. Three hours later, I called to make sure our ticket didn't get lost. The lady who answered the phone said that there were no availabilities until next week, and when I asked why I was told otherwise, she only replied "answering service...they have no idea." I suggest getting a voicemail. Your answering service is a waste of everyone's time, and put me three hours behind in solving my problem.

I used this company in the past and was happy with the work and price (2017)The first installation…read moreincluded changing 4 lighting fixtures on my 18-20foot ceilings and lightbulb change on two ceilings fans of similar height. (1st picture) I understand Prices change, but If I knew the price was going to double and the service would significantly decline, I would have not trusted them to install 4 simple lighting fixtures in my media room. The company is very responsive initially but as soon as I tried to contact this company both via phone and email it was dead silence. I wanted my bill to be reviewed. The 4 lights in my media room could be a accessible by a foot stool, and the previous fixtures had already been removed because I recently got the room painted. All the electrician had to do was connect the wires. The contractor came during a work call and I admit I mistakingly confused the 8 on my bill for a 3. He arrive an hour early. Almost $900 to put a lighting fixture on the wall, and the technician didn't even put the crystals on the light. (2nd picture). The job was completed under an hour. It was my human error on the quote. But I still would have have been out of $80 if I declined the quote. I think this company should provide at least a starting price before the trip is made The one star is because the company wouldn't even give me the respect to call me back to discuss my bill, and deceiving business practices. I was totally ghosted.

We were looking for a good electrician that could figure out why half of the kitchen had no power…read more Heath came out and began looking into what was going on. My main concern was to be able to use the outlets to cook for the holidays. He did not leave until were had all our outlets working. They cleaned up after themselves - couldn't tell they had ever been in the house. And Heath has a large Christmas Jack in the Box head on his van. So cute!

The technicians were polite and explained the problem clearly. However, we paid over $800 just for…read morethem to test the system, locate the leak, and tell us we had a bad coil. Since this was our first experience with an HVAC issue in a house that's only five years old, we decided to get second and third opinions. We were surprised to find that both other companies identified the same problem during their free evaluations. One technician was even stunned that we had paid over $800 for the same information he provided at no charge. I understand that companies have the right to set their own prices for their services, but after seeing two other technicians diagnose the same issue without an upfront diagnostic fee, it left a sour taste in my mouth. The repair quotes also seemed higher than what we received elsewhere. It's a shame because the technicians themselves made a good impression, and I probably would have continued using this company if the pricing had felt more reasonable and competitive.

UPDATE: After posting my review, the owner Luke reached out personally and issued a $300 refund. I…read moreappreciate that he took responsibility and responded quickly. That shows integrity and I want to be fair in acknowledging it. Circuit Breaker repaired in electrical panel. I called for a single bad circuit breaker in my 2005 home's panel. I work from home and every time I turn my computer and printer on the breaker was tripping thus I didn't have electricity in my study. I have an electrician or electrical company that I use, but they were out on a large large job and it was going to take them four days to come out here. So I called cool hand electric because I can't afford to not have electricity in my office because I work from home. The technician quoted a "package service" to inspect the breaker and told me they also needed to check all the outlets in that room for chewed wires and other issues for around $1,000 total. I declined the extras and asked only for the breaker to be replaced if confirmed bad. I still paid $512 for what was, in the end, one breaker swap. While here, the same technician told me my panel was "maxed out" and recommended a full panel replacement, quoting roughly $5,400 verbally at my house. The written estimate that came through afterward was $12,672 more than double what was discussed in person. I had a licensed electrician I've used for years review the situation; he confirmed the panel does not need to be replaced and that the pricing is well above market. For context, a 200-amp panel replacement in the DFW area typically runs in the $3,500-$5,500 range from independent licensed electricians, permit and inspection included. This quote is roughly 2-3x that. The high-pressure framing, the "membership required for discounts," the 15-year GoodLeap financing pitch, and the gap between the verbal and written numbers all point to a sales-driven model rather than a service-driven one. I'd encourage anyone who gets a large recommendation from this company to get two or three independent quotes before signing anything.

I requested the replacement of a couple of breakers. Mark did a great job and explained everything…read morethat he was doing. Used quality breakers, and the labor charge was appropriate considering that he came from Dallas to Kerens to do the job. I highly recommend him.

Kinda pricey but compared to the rest of the ones I've hired to work on my house, his work…read moredefinitely is worthy of the price. Does it correctly the 1st time and even cleans up the mess he makes plus before he even thinks about leaving the site. I had to hire him to correct what other contractors had either not done because they didn't listen to what the job they were being asked to do was or didn't care to or know how to do it the right way. So, he would have much more cost effective for me had I found and hired him from the beginning!!

Words cannot accurately describe how unbelievably awful it is to work with David. I hired David to…read morewire a hot tub at a property I own. We scheduled it for 7 am 2 days after our agreement. David confirms the appointment. At around 1 am the morning of our appointment, I get a text from David demanding I pay him 50% of the project immediately or he won't show up. Normally I would tell him to kick rocks, but we had a very serious deadline and could not get anybody else at that point. I paid it, and asked for David to provide his license and insurance info that he had promised, which he didn't. David then showed up late, never even communicated with us the status at all. At around 6 pm I texted him for an update and he simply said, "I'm done working for the day", with no notice of when he would continue or when the job would be done. I followed up asking for his insurance info that he had never provided and he then went on a rant about how he was the best electrician in Dallas and that I didn't need to worry. I then decided to stop by the property to see things, and found that David had used MY work equipment without asking and had cut numerous holes in walls throughout the house with no notice and left random mess all over the place. Sheetrock and huge chunks of insulation were scattered all over the floor. No attempt to even clean it up. My dogs tried to eat the insulation. It was a disaster and huge safety hazard. I sent David photos of the holes in the wall and asked him to confirm that he would be repairing these before completion. David then said, "I don't do sheetrock." I then stated he should have absolutely told me he would be cutting holes he has no intention of ever fixing before doing so, as I now have a nonrefundable photoshoot for the house scheduled tomorrow, and giant holes in the wall. David apologizes and says he can help me find a handyman to fix them. So I spend all night scrambling to find a handyman without even knowing when I can get them to the house because David won't commit to when he will finish. We now get to this morning, where I get numerous messages and phone calls from various phone numbers claiming to be David, demanding I speak to him. I tell him I don't need to speak to him, and that he needs to finish the job, quickly. He demands again that he will not work unless he speaks to me. I call him. He then demands I need to tell him I'm okay with him cutting more holes and that I will ignore the undisclosed giant holes he cut. I tell him I'm not okay with ANY of what has gone on here, but that I really don't have a choice at this point. He then says I do. And I say, "so you can complete the project without the holes?" He says no. I say, then I have no choice, and I inform him I have my backup handyman waiting and to finish by 3 pm. I then ask him when he is going to finish, and he tells me that his quote says it's a 36 hour project. I ask when he will be done. He refuses to answer, and just repeatedly demands that I need to guarantee that I will pay him his full price when he finishes and waive the damages he caused. I tell him I already agreed to pay him during the initial invoice, have already paid him 50% due to his refusal to begin without it despite these issues, and that the constant reassurances while he repeatedly leaves at random times, refuses to give a clear completion date, and damages my property, are ridiculously hypocritical and that I will not be threatened into doing anything extra for him ever again as I had already prepaid him for his work that he didn't do. He then says I must text him reaffirming that I will pay him the full price while expressly mentioning that I will overlook the damage to the home. I tell him no, and then he quits and demands I let him back into the home unsupervised to gather his stuff. I tell him I will not be doing that, and that I will wait on police to be there for him to do anything at the property since he has quit. He then refuses to coordinate with me to get his stuff, and just keeps repeating that he is coordinating with police to do a civil standby. I sit here waiting for hours, and then he randomly texts me threatening messages telling me he will call the city inspectors and have me shut down because he knows them personally. So he then extorts me. Even now, as I update this, he continues to threaten me for the 8th time just today. His communication is BEYOND BELIEF AWFUL. He is lazy, makes random unreasonable demands and refuses to continue work unless met, has no problem using your tools and equipment without even asking, and does terrible work to boot, while texting you nonstop about how he is the best electrician you will ever have. If you enjoy self harm then he's the electrician for you. Otherwise use absolutely anybody else. Even your grandma. ANYBODY BUT DAVID. Oh and he refused to refund the 50%

David Robinson is a talented, hard-working, diligent, and honest electrician. An entirely fair bid…read more Willing to adapt to the ups and downs of a project. So long as you can, be flexible too (be a little flexible, I mean), I would recommend working with him without hesitation.

Jay was simply THE BEST when I needed a plumber to do repairs while under contract on a listing in…read morethe Dallas Area. The guys at Tribeca Plumbing are responsive, knowledgeable & fairly priced. Jay was at the property within 24 hrs of my call for an estimate, and actually called me while he was UNDER the house (pier & beam) to report what needed to be done along with a rough estimate of what it would cost to fix the leak. Tribeca's estimate was 1/2 the cost of a previous estimate, for TOP KNOTCH service! Of course I told him to proceed, upon which Jay crawled out from under the house and immediately went to pickup his supplies & returned ready to perform the work. The whole process took less than a day! The property owners, the buyers & I were MORE than satisfied with the work performed by Tribeca Plumbing (and Jay) and would highly recommend them to anyone needing plumbing work preformed in the Metroplex. Regards, Geri J. Fox-Realtor®

Called the owner to schedule service for a leaky sink. Later received a call from the technician…read morewho explained the process and that he would be out to check and inform me of cost to do repair. In speaking with both these gentlemen, neither decided it would be relevant information to tell me they intended to tack on $165 for weekend service on top of their standard charges for labor and materials. Had this added fee been communicated, I would never have agreed to it, and hired someone else. When I called the owner to discuss, he was adamant that he didn't find it to be a relevant detail to disclose to someone calling for service. So be it. If you don't like getting bit by a company padding their revenue with undisclosed fees, you probably want to hire someone else.

Mr. Segura is very honest and he came the same day we called him!…read more He just saved us $1,000's today! A different company had given an improper diagnosis, saying we had to clean the whole system ($1,100) and replace the compressor (who knows how much!). They were dragging things out and we felt uneasy, so we called Mr. Segura for a 2nd opinion. As I mentioned, he came the same day, and 30 minutes later, we had cool air running! The compressor only needed a small part replaced (the capacitor), and everything was good to go. He only charged $150, meaning he saved us from wasting a TON of money and from sweating for another week or week and a half while the other company finally got their mess together. We are very, very happy with this company and with Mr. Segura's honesty and professionalism.

This review is long overdue. Dan Bowyer rewired my entire kitchen when I remodeled in 2023. He…read moreinstalled all of the recessed lights, chandeliers and power for the relocated refrigerator, oven and range. Since then, I have worked with Dan to replace all of our outlets with updated designs. Install new outlets in our garage, run power to our patio to string lights there. He also installed a generator connection at our main distribution panel and a whole home surge protector. We currently use Dan for all of our electrical work he is professional, prompt, thorough, thoughtful, clean, friendly, fairly priced and exceptionally easy to work with. He is highly knowledgeable and honest. I will only work with other electricians if Dan is unavailable, (who am I kidding, I would wait for him to be available). He is highly recommended.

Dan was incredibly helpful and knowledgeable. Thank you so much for your help installing my ceiling…read morefan!