The service here is pretty decent. It wasn't too complicated to rent a car. All of the cars are…read morehigh quality with clean interior. No car was previously damage as far as I can see. There are variety of cars that you can choose from. All of the models are pretty decent and up to date. Would recommend this place if you need to rent a car . They were really nice during my return also. They didn't give me a late charge and worked with me to refill my gas before hand! Thanks again! I used Priceline!

Extremely disappointed with my experience. I had a confirmed reservation and even received a…read moreconfirmation email before taking an Uber to this location. When I arrived, I was told they had no cars available. They claimed they had tried to contact me, but I never received any communication. A confirmed reservation should actually mean a vehicle is available. This was a complete waste of my time and money, and I wouldn't recommend this location.

Best truck rental in green country! Always fast and courteous service with a smile…read more Last weekend was my third and best rental yet, a 16' Penske with a liftgate. I returned with 5 minutes left with half a tank of diesel prepared to pay the penalty rate because the closest 3 QuikTrips either did not have diesel or the diesel pumps were broken. He graciously sent me back out to a known good QuikTrip and saved me over $70 without penalizing my lateness. I won't go anywhere else for my next rental!!!

Absolutely do not use, blamed us for a sagging door, was absolutely not our fault it wasn't even…read morechecked before we took it, never made contact with us decided to charge our account $150.00 more.

After another Avis location failed to produce the reserved for an SUV for an out-of-state…read moreThanksgiving trip, we reserved and prepaid another one with this location. We arrived to find that the promised vehicle was not available. The only two car options were nothing close, but we settled for the KIA Sportage (lower level car but no reduction in rental charge). During our trip, we experienced both steering and tire issues with this car. When we attempted to contact Customer Service, their automated system put us in an endless "loop" that never allowed us to reach someone to help us resolve our issues. We had no choice but to forge on, wrangling a drifting car and stopping to address tire pressure drops. Then, to add insult to injury, we had problems starting the engine as we embarked on the final leg of our trip. It was disconcerting, to say the least. When I returned the vehicle and shared our experience, the attendant's response was that the issues were not their responsibility...the cars are maintained at the airport, and this location gets what they are given. The utter disregard for the safety of customers is very disappointing. Avis, and especially this location, will no longer be a consideration as we seek a future rental for one of our frequent excursions. If you are shopping for a quality car rental experience, scroll on and avoid the risk associated with folks who couldn't care less.

Tia gave the absolute BEST customer service! Make sure you use her for your car rentals in Tulsa!read more

My mom needed a way to bring her 40 lb power wheelchair (Pride jazzy carbon) in and out of her car…read moreeasily, without having to rely on having somebody else with her. We initially tried to have a local shop look into the Speedy Lift (which we saw online), but they didn't think it work based on their past experience with installs of this product on Tesla Model X. My husband found YouTube videos by Mobility One showing the exact solution that we needed (Speedy Lift by Adapt Solutions & the Asento seat lift). He reached out to William to get more information, and I must say that this process went very smoothly. We are in CA, William is in Oklahoma. We shipped the car to him, and he was able to complete the install in less than a week. It took longer to ship the car than to get William's part done! We loved the product, and William and his team are professional, skilled, and easy to communicate with. Also, my mom also is super impressed with how easy the lift is to use, and she is thankful that she can now have more autonomy when going out and doing her errands. I highly recommend going to Mobility One for ADA accessibility needs, whether it is for the same product or another, he will get the job done and help you find a solution that works for you.

William at Mobility One has helped me out numerous times on different vehicles and always have…read morereceived quality work and great customer service. Even with accessibility parts or vehicles that he has not had much experience in, he takes his time to do it right without making you pay for extra time. I would recommend Mobility One to anyone needing their services.

AWFUL customer service from Enterprise on Mingo! Michael, the manager at the Tulsa Mingo location,…read moreand his helper Lee, have cost Enterprise another customer, maybe more with this accurate review. A reservation had been made during a lengthy call with a foreign located call center on a Wednesday. Michael from Enterprise on Mingo calls four days later on a Saturday morning at 11:30 ( 30 minutes prior to branch locations closing) to inform me I would need to make another reservation somewhere else because the body shop doing repairs, about 5 miles from Mingo, was outside of his "service" area. Michael and Lee offered no further assistance. The call center reservation was a waste of time. Michael on Mingo should have contacted me much earlier! Customer service is an abstract concept at this location. FWIW, I'll be sharing this experience with my insurance and the body shop.

Awful customer service went to pick up my car just for them to say there was a miscommunication and…read morethey no longer have it. Go to a different location don't waste your time

Jaycob took great care at both pickup and return. This site doesn't have the typical emeral aisle…read moreand executive self selection but the staff are always helpful. Their attitude makes the lack of that convenience far less of an issue. Thanks to them!

Possibly, no, definitely the worst national car location in the country. Constantly sold out of…read morecars, very very poor customer service, does not ever answer phone, and most importantly, half the cars have high mileage compared to other locations. Why does this matter? Because they dont take care of them. Never rented from this location that there wasn't something. Last time, it was that they didn't replace the tires on an suv, (definitely check the tires) and had a blowout. Not a fluke, just thousands of miles past their service life. Scary, but typical. But if you must book here, like me, do so very far in advance, because they don't have enough cars for the location.

After going to Avis with a rental and then they said they couldn't find it that we needed to go…read moresomewhere else we happen to come across enterprise which got us a car the same day and they were so friendly and helpful. I definitely recommend going here first before anywhere else!

Gave me a piece of junk. Nowhere comparable to my wrecked vehicle that wasn't my fault. They lied…read moreto me telling me I'd have something by 2pm.

I agree with H. M. This is the most horrible company I have ever dealt with. Like the above…read moreposter I had booked my reservation several weeks in advance, only to receive an e-mail 2 days before I was to pick up my vehicle advising my reservation was canceled. Over the following 3 weeks I had left 4 messages for a return phone call about my refund (I had paid for the rental up front on-line). I left one message for "accounting", one message for a manager and I had left 2 messages with the very unhelpful man who answers the phones who refused to give me any of the managers information or put me through to him. I still have not received my refund and have had to file a complaint with the Better Business Bureau and file a claim with my bank for a fraudulent charge. Worst. Rental Company. Ever. I also think it's funny that there are one or two review websites giving Ausby 5+ stars however there is nowhere on the page to write your own review to state otherwise. Weird.

four days before my trip I received an email that they were ready for me to come to Dallas and were…read morelooking forward to seeing me. Three hours later on the same day I received an email saying that my car had been overbooked and my reservation was being canceled. I had booked my reservation over one month in advance however. When I did get hold of customer service they were defensive and had no explanation other than to tell me that they no longer had something available and they had given me 4 days notice which was acceptable time for me to find a replacement. Obviously they had not consulted me about my own calendar before making this assumption.

I rent from Hertz about 98% of my trips & this location is by far my favorite…read more Betty & Matt are why, they are the best folks that I deal with at any location by far. Thanks Betty & Matt for always being so kind & helpful!

Had reservation with Hertz/Dollar in Tulsa. Plane scheduled to land 7/14 at 12:35 am. It landed at…read more12:18 am. Went to the Hertz office and they were closed. Guess they close when they feel like it.

Todd was exceptional! He was very welcoming and gave a very positive customer experience. We are…read moreglad he helped us after a long and stressful drive, he made everything quick and easy and gave me some peace of mind. Thank you Todd!!!

After being let down by a competitor, I returned the car and came to this Avis to pick up a GMC…read moreAcadia which ended up being really good for a long road trip. We picked it up around 2pm and returned it a week later around 5pm and unfortunately this charged us an extra day without any notice. That would be my only complaint so if you rent from Avis, make sure you take the time serious and return it a little early. The customer service was good and the vehicles were nice and at a good price. Would definitely rent from them again.